
Looking for a 2024 award-winning hotel in Tulum, Mexico? This gem offers everything from private balconies and plush bedding to a water park and snorkeling/diving adventures! Kids will love the special meals, while adults can unwind at the spa or sip cocktails in the garden-view bar. With airport transfers and free WiFi, convenience is guaranteed. Just 10 minutes from Tulum Ruins and Grand Cenote, you can explore ancient history by day and savor authentic Mexican cuisine by night – the ultimate getaway!

Looking for a perfect family getaway? This family-friendly hotel offers childcare services, so you can relax and enjoy your vacation. Love outdoor activities? Enjoy barbecue, fishing, snorkeling, and surfing, or unwind with yoga classes. Conveniently located just minutes away from Gran Cenote and Tulum National Park. The rooms are fully equipped with spacious kitchens and luxurious bedding, plus free WiFi and 24-hour airport shuttle. Don’t miss the daily free reception to mingle with other guests and make your trip even more memorable!


















See what other travelers say about Great Plateform

The location couldn’t be better—just steps from downtown Tulum, perfect for exploring the area on foot or hopping on a quick ride. Samy at reception was truly exceptional—friendly, attentive, and made us feel right at home from the moment we arrived. The hotel itself is gorgeous, with a calm, inviting atmosphere and excellent security that gave us peace of mind throughout our stay. The only minor downside was a small charge for makeup left on the towels, but honestly, it’s such a tiny detail and the overall experience far outweighs it. If you’re looking for a stylish, safe, and centrally located spot in Tulum without sacrificing comfort, this place is a top pick. Highly recommend!

Staying at Azura Boutique Hotel was an absolute delight, especially the two-bedroom apartment which felt like a spacious home away from home. From the moment we walked in, the air-conditioned living area welcomed us with generous space—two sofas and a large dining table for six fit perfectly into this open, airy room. The TV worked flawlessly, and I appreciated being able to plug in my USB device. Free Wi-Fi was strong and reliable throughout our stay. Both bedrooms were comfortably air-conditioned, with plush beds and pillows that made for excellent sleep. Each room came with its own en-suite bathroom featuring powerful showers and 24-hour hot water—no cold surprises here. There’s also a well-stocked vanity with extra toiletries, a chest of drawers, and a built-in wall unit with ample storage for clothes and luggage. Even better, there’s an additional drawer space for anything else you might bring along. Plus, fresh towels, clean bedding, and a safe were provided—storage wasn’t an issue at all. The kitchen is fully equipped if you want to cook or self-cater: gas stove, fridge, microwave, plates, cutlery, cups, and a coffee machine with complimentary pods and tea bags delivered daily. Though a kettle would’ve been nice, everything else was top-notch. What really stood out was the daily cleaning—towels, linens, soaps, shampoos, toilet paper, lotions, and kitchen surfaces were all refreshed every day. My son and his girlfriend stayed in the smaller one-bedroom unit (no kitchen), but it was still very spacious and well-appointed with AC, Wi-Fi, TV, mini-fridge, coffee machine, and even a fold-out sofa bed when needed. The hotel’s location is unbeatable—just 200 meters from Tulum’s main street, with a local Oxxo store right across the road. The rooftop features two charming little plunge pools and is the only designated smoking area—perfect for relaxing with a drink while enjoying the view. Staff spoke limited English but were always friendly and eager to help, whether arranging taxis or planning excursions. Yes, the price is on the higher side—around £170–200 per night for the two-bedroom, and £140–150 for the single bedroom—but honestly, it was worth every penny. This place feels special, thoughtfully designed, and incredibly well-maintained. I’d highly recommend it to anyone looking for comfort, privacy, and a touch of luxury in Tulum.

This place feels like a true escape from the everyday hustle. From the moment you step in, you’re greeted with calm and charm—nestled between the beach and main street, it’s perfectly positioned for exploring without sacrificing peace. The property is thoughtfully designed around trees and an open central courtyard, creating a serene atmosphere that’s hard to beat. My room (the Kasa) was stunning—spacious, stylish, with a huge bed, a luxurious shower, a coffee machine, and everything you’d want for a comfortable stay. The rooftop pool and bar area are perfect for unwinding with a drink while soaking in the sunset views. Breakfast was delicious and filling, and the staff went above and beyond—especially Omar, who made every interaction warm and welcoming. It’s rare to find a hotel that nails both comfort and character, but this one absolutely does. I left feeling refreshed and already planning my return. Highly recommend! 🌿

We stayed at Lumina at Losantos Tulum in the Santomar building with another family—four adults and four kids aged 11 to 14—for six nights in a premium three-bedroom apartment. The space was more than enough for everyone, though the dining table only seats six and the sofa fits about four to five if we squeezed together. What really stood out was having three full bathrooms, which kept the kids from crowding into our private area—huge plus for family comfort. Our concierge was incredibly responsive via WhatsApp whenever we needed extra paper towels, trash bags, or anything else. We also appreciated having a washer and dryer on-site—perfect for long stays with kids. The pool is stunning, with crystal-clear water that’s just the right temperature. The rooms are beautifully designed with tasteful decor and super-comfortable beds that made for great sleep. The location is fantastic—just a short walk from a large Super Chedraui supermarket, which we visited several times during our stay for snacks and essentials. Overall, this place offers incredible value for such a beautiful, peaceful setting. With the quality of service, layout, and amenities, we’d absolutely come back again—especially given how reasonable the price is for a stay this special.

This hotel in Tulum's beach area is an absolute gem for value and views. Right from arrival, the welcome drink sets a warm tone, and the daily hot tea service adds a nice touch of comfort. The rooms are spacious and beautifully designed, with breathtaking cliffside ocean views that make every moment feel like a postcard. You can even book dining seats right on the edge overlooking the sea—perfect for sunset dinners. While the property doesn’t have direct beach access, it’s just a 5-minute walk to a stunning white-sand beach, so you’re never far from the water. What really stands out is the incredible price point—half of what similar hotels charge in this stretch of coastline. Top-tier service, amazing location, and unforgettable scenery all wrapped up at a fraction of the cost. If you're looking for beauty, convenience, and value in Tulum, this place delivers on every level.

We stumbled upon this hidden gem during our bike tour exploring the cenotes around Tulum, thanks to our amazing local guide Ursula. Nestled deep in the jungle, Meli-Melo P&B offers an unforgettable breakfast experience surrounded by lush greenery and peaceful silence. The French owner and his team couldn’t have been more welcoming—warm, friendly, and genuinely attentive. It’s a perfect escape from the crowds of Tulum, offering a serene, authentic vibe that feels like stepping into another world. If you’re looking for a quiet, natural retreat with great hospitality and a touch of charm, this is a must-visit. We’ll definitely be back.

My birthday trip to Hotel Holistika in Tulum was nothing short of magical—still can't believe it actually happened! Celebrating my 40th with my best friend at this serene retreat felt like a dream come true. From the moment we arrived, every detail exceeded expectations. The food was an absolute revelation—each dish beautifully presented and bursting with bold, creative flavors. It wasn’t just a meal; it was a culinary journey that left us talking for days. What truly stood out was the service—warm, intuitive, and genuinely caring. The staff made us feel welcome without ever being intrusive. And the vibe? Pure tranquility. We loved the freedom to choose daily wellness activities on our own time, no pressure, no schedule. The sound healing session was a highlight—so peaceful, so grounding, I still carry that calm with me. This isn’t just a hotel—it’s a sanctuary. If you’re looking for a meaningful escape that nourishes both body and soul, this place is perfect. I’m already planning my next visit.

Staying at this hotel in the heart of Tulum was an absolute highlight of my trip. The location couldn’t be better—right next to authentic local restaurants and buzzing nightlife spots, making it super easy to explore the town on foot. I loved walking out the door and being surrounded by the vibrant energy of Tulum’s core area. The owner was incredibly helpful and responsive whenever I had questions or needed advice—whether it was about nearby attractions or local tips, they went above and beyond to assist. Their warm hospitality made me feel right at home. If you're looking for a central, convenient, and welcoming base in Tulum, this is definitely the place to stay. I’d book it again in a heartbeat.

I was initially unsure if a tent would be right for us, but it turned out to be the best decision ever! The perfect blend of nature and proximity to Tulum makes this place truly special. The tents are spacious, spotless, and thoughtfully equipped—everything you need is there, from air conditioning and USB charging ports to a secure lock for your tent. The outdoor shower was a real highlight, and the breakfast was simple yet delicious. The locked parking area adds peace of mind, and the staff were incredibly friendly and always ready to help. We felt completely at ease throughout our stay and can’t recommend this spot enough to anyone looking for something truly unique.

We absolutely loved our stay at Loba Tulum Male Only! The room was clean, spacious, and beautifully designed with a serene, tropical vibe. The common areas are thoughtfully laid out—especially the rooftop sun deck and infinity pool overlooking the ocean. It’s such a peaceful and relaxing atmosphere. The staff were incredibly kind, attentive, and always ready to help. Breakfast was outstanding—fresh, delicious, and well-prepared. We also enjoyed a revitalizing massage, which was the perfect way to unwind after a day by the water. This place truly delivers on comfort, service, and unique ambiance. If you're looking for a tranquil, male-only retreat in Tulum with excellent hospitality and stunning views, this is a must-visit. A perfect blend of relaxation and authenticity!

Staying at Little Gem Hotel Tulum la Veleta was an absolute delight from start to finish. The moment I arrived, I was greeted with warm hospitality—staff were incredibly friendly and attentive, making me feel right at home. One of the biggest perks? There’s parking right at the entrance, which made checking in so much easier, especially with luggage. The rooms are clean, thoughtfully designed, and have a nice balance of local charm and modern comfort. It's quiet at night, perfect for a restful sleep. The location is ideal—close enough to explore Tulum’s main attractions but still peaceful and tucked away. I loved the authentic vibe and the attention to detail throughout the property. If you're looking for a cozy, well-run hotel that offers great value and genuine care, this place is a must-visit. I’m already planning my next trip back!

The resort overall was an excellent experience—beautiful setting, great location, and friendly staff. However, there were a few areas that could use improvement. Several restaurants only opened on a rotating basis, with just two available daily, so we couldn’t try all the dining options. That said, it’s disappointing for a property of this caliber. More concerning was the cleanliness issue near our room—guests from the adjacent unit kept ordering meals, and leftover food was left in the hallway for days. A fork remained on the stairs for four full days with no one picking it up. The poolside snack bar served burgers and light bites for one day but was completely closed for two others while we were at the pool. Instead of service, we found scattered food remnants where birds were feeding, and no staff appeared to clean up. Only late in the afternoon did someone show up to collect the trash—but they didn’t even wipe down the counters or clean the grills. These lapses are hard to overlook for a resort that markets itself as top-tier. Despite these shortcomings, the rest of the stay was fantastic. With tighter operational oversight, this place could easily be flawless.
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