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Frequently Asked Questions

Everything you need to know about HANU Library

Hanoi Academy Boutique Hotel is just a 3-minute walk from HANU Library, offering a serene, intellectual ambiance with traditional Vietnamese architecture and modern minimalism. Its rooftop garden faces the library’s red-tiled roof, perfect for contemplative moments. The hotel hosts "Morning Pages" events—poetry readings and vintage manuscript exhibitions led by local scholars. Book through HopeGoo to access complimentary cultural tours and exclusive reading lounge access

Yes—Hanoi Academy Boutique Hotel features a signature courtyard skylight that frames the historic façade of HANU Library like a living painting. The hotel offers curated photo sessions at golden hour, with professional lighting setup and post-processing services. Guests receive a digital art print as a keepsake. All rooms have floor-to-ceiling windows capturing the evolving light on the library’s colonial-era walls

Walk 7 minutes down Dinh Tien Hoang Street to Lê Văn Sĩ 88, a century-old café with French colonial interiors and a collection of rare pre-1954 Vietnamese literary journals. Nearby, at the corner of Three Pillar Temple Lane, find Bánh Xèo Hanoi, a family-run stall famous for crisp, handmade rice pancakes served with homemade soy sauce. Both spots offer peaceful corners perfect for writing or reading between academic visits to HANU Library

Hanoi Academy Boutique Hotel partners with HANU Library to offer the "Bilingual Read & Write" program: guests can borrow bilingual textbooks and join daily language circles led by university professors. Custom study kits include access to the library’s digitized archives and QR-coded pronunciation guides. These resources help travelers deepen their understanding of Vietnamese literature and history while staying immersed in the city’s academic heart

The hotel provides silent electric shuttle service, running hourly from 8 AM to 7 PM, with low-noise motors and direct routes along Dinh Tien Hoang Street and Van Mieu Road. The journey takes only 4 minutes and avoids commercial zones, preserving the tranquil academic atmosphere. Reserve your spot via the HopeGoo app and receive a digital pass with real-time tracking

Within 10 minutes of HANU Library, visitors can attend the "Voices of Heritage" event—a monthly gathering at Hanoi Academy Boutique Hotel featuring poetry recitals, antique map displays, and discussions on Vietnam’s intellectual history. Just beyond, the Old Book Market offers rare French-colonial texts and hand-drawn illustrations, making it a must-visit for bibliophiles seeking authentic, off-the-beaten-path discoveries

Traveler Reviews

See what other travelers say about HANU Library

HG*_‍M‍1‍5‍1‍2‍1‍0‍3‍*‍*‍*‍*
HG*_‍M‍1‍5‍1‍2‍1‍0‍3‍*‍*‍*‍*

Melia Hanoi

Staying at Melia Hanoi was an absolute delight from start to finish. Located right in the heart of the Old Quarter, it’s just a short walk to iconic spots like Hoan Kiem Lake and the bustling streets of the local market—perfect for exploring on foot. The rooms are spacious, clean, and thoughtfully designed, with some recently renovated units featuring modern amenities that really elevate the experience. Staff go above and beyond with warm, professional service—always attentive, quick to respond, and genuinely helpful when needed. The fitness center is well-equipped, and the pool area offers a peaceful retreat. Breakfast is a highlight: a diverse buffet with plenty of options, including halal choices, making it great for all guests. While the hotel is a slight stroll from Hoan Kiem Lake (about 10 minutes), it’s still very walkable and adds to the charm of discovering the neighborhood. Overall, this five-star property delivers exceptional value and comfort—whether you're here for business or leisure. Highly recommended!

HG*Z‍h‍a‍o‍z‍h‍e‍n‍g
HG*Z‍h‍a‍o‍z‍h‍e‍n‍g

JW Marriott Hotel Hanoi

Staying at JW Marriott Hotel Hanoi was an absolute delight. Located in Hanoi’s vibrant new district, the hotel sits right in the heart of modern urban development—surrounded by brand-new shopping complexes and business towers, giving it a fresh, sophisticated vibe. The property is brand new, and it shows in every detail: spotless rooms, luxurious bedding, excellent air conditioning, and superb soundproofing for a peaceful night's sleep. The staff were professional, courteous, and attentive without being intrusive—true hallmark of a world-class brand. From check-in to check-out, the service felt seamless and personalized. Whether you're here for business or leisure, this hotel delivers on comfort, style, and convenience. It’s not just a place to stay—it’s a premium experience that lives up to its reputation. Highly recommended.

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HG*V‍a‍l‍e‍r‍i‍a‍x‍y‍h

InterContinental Hanoi Landmark72

The InterContinental Hanoi Landmark72 truly delivers on the luxury experience I expected from a five-star hotel. From the thoughtful ambient scent to the elegant interior design, every detail contributes to a refined and welcoming atmosphere. While there are some construction sites nearby—something inevitable in a city as rapidly developing as Hanoi—the vibrant energy of the area adds character. I was pleasantly surprised to find myself in a Korean-friendly zone with plenty of authentic shops and fellow travelers from South Korea, making it feel like a mini Seoul getaway. The hotel regularly hosts themed events, and during my stay, there was a fun fried chicken and beer night along with a special Korean strawberry tart dessert. Even more exciting? I discovered they had a countdown party that evening—staff were incredibly energetic and engaging, turning it into a memorable highlight. Every employee I interacted with was warm, professional, and genuinely attentive. This level of hospitality is rare and truly worth noting. Definitely coming back.

HG*訪‍客
HG*訪‍客

Hanoi Daewoo Hotel

Hanoi Daewoo Hotel has been around for years, and it truly shows in how well-maintained the property is. The facilities are comprehensive, with a spacious swimming pool that’s perfect for relaxing after a busy day. The location is incredibly convenient—just steps away from Lotte Centre, with supermarkets and shopping malls nearby. Getting to the Old Quarter is quick and easy, taking only about 10 minutes by taxi. Breakfast is a highlight too—offering a wide variety of options, both local and international, with generous portions and great quality. It’s clear the team takes pride in guest comfort and service. Overall, this hotel delivers excellent value and makes for a memorable stay.

HG*訪‍客
HG*訪‍客

Grand Mercure Hanoi

Staying at Grand Mercure Hanoi was an absolute delight—cleanliness exceeded all expectations. The entire property and my room were spotless, modern, and well-maintained, with a subtle fresh scent throughout that made the space feel inviting. Even though the room is compact, it’s thoughtfully designed with everything you need—perfect for a one-night stay before heading to Halong Bay. I didn’t get a chance to use many of the hotel amenities, but what I experienced was already impressive. While it's a bit removed from the city center, the quiet location actually works in its favor—no noise disturbances at all. What truly stood out was the surprise wedding anniversary gift: a sweet treat and fresh flowers delivered to my room. For such a reasonable rate, this level of personal touch was incredibly touching. I’ll definitely return to Hanoi and choose this hotel again. A rare gem with heart and value.

HG*訪‍客
HG*訪‍客

Sofitel Legend Metropole Hanoi

Staying at the Sofitel Legend Metropole Hanoi was an absolute highlight of my trip to Hanoi. The hotel itself is a stunning example of French colonial architecture, with elegant details and timeless charm that immediately set the tone for a memorable experience. Located just a 15-minute walk from Hoan Kiem Lake and the famous 36 Streets, it’s perfect for exploring the heart of the city on foot. The entrance has a dedicated drop-off zone, making it super convenient if you’re arriving by Grab or other rideshare services. The staff went above and beyond—friendly, attentive, and always ready to recommend local restaurants or help plan activities. My room was slightly smaller than your typical international five-star, but incredibly comfortable and beautifully decorated in classic French style. It faced the lush garden courtyard, so absolutely quiet—no traffic noise at all, which made for excellent sleep quality. The breakfast buffet was outstanding: fresh, diverse, and thoughtfully presented. I especially loved the egg coffee served in a delicate porcelain cup—it added such a special touch to the morning ritual. This hotel truly offers a unique blend of history, luxury, and genuine hospitality. If I ever return to Hanoi, this will be my first choice without hesitation.

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HG*D‍a‍n‍i‍u‍x‍i‍a‍o‍z‍i

Peridot Grand Luxury Boutique Hotel

Located just a 10-minute walk from Hoan Kiem Lake in the heart of Hanoi’s Old Quarter, this hotel may look unassuming from the outside, but once you step inside, you’re greeted with elegant and thoughtful design that truly stands out. Despite being in a bustling area, the rooms are surprisingly quiet—perfect for a restful stay. The front door opens right into a popular local Vietnamese eatery, making dining on-site super convenient. Breakfast is a highlight: generous, varied, and delicious. The staff are warm, attentive, and always ready to help. We stayed for two nights on December 14th and 15th—the rooftop pool was too chilly to swim in, which is understandable this time of year. The gym is located in a closed-off, windowless space with noticeable rubber odor, so we didn’t use it. However, if you don’t rely heavily on fitness or pool access, this place is an excellent choice. With its central location, charming atmosphere, and strong value for money, I’d definitely recommend it to friends. It’s one of those hidden gems that delivers far more than expected.

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HG*G‍u‍a‍n‍n‍e‍i‍z‍h‍e‍n‍g

Somerset Grand Hanoi

The hotel exceeded my expectations in every way—great location, convenient access to the city center via metro, and a vibrant atmosphere with many Korean guests. I was initially happy with my booking, but just before check-in, I noticed the price had dropped by 20%. I considered canceling and rebooking for a better rate, but unfortunately, the date I wanted (April 4th) was fully booked. When I reached out to the hotel to request shortening my original stay, they refused any flexibility. To avoid further hassle, I ended up paying an extra $1500 CNY to keep the reservation. It’s frustrating, especially since I’ve stayed at other Somerset properties without issues. This experience felt off—like being misled rather than treated fairly. While the room and service were solid, the lack of transparency and support during a pricing change left a sour taste. Would have loved more flexibility from the team.

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HG*1‍3‍8‍0‍1‍6‍5‍*‍*‍*‍*

Pullman Hanoi

I first stayed at this hotel nine years ago and was thoroughly impressed, so I naturally returned again. While the property does show signs of aging in some areas, the service remains exceptional—friendly, attentive, and consistently professional. The ambiance is still one of my favorites: quiet yet centrally located, making it easy to explore Hanoi on foot or by metro. I booked airport transfer through the platform, which arrived on time and took about 45 minutes—smooth and stress-free. The only downside? Limited dining options on-site. There aren’t many restaurants inside the hotel, so you might need to step out for a meal. Still, the overall experience was outstanding. For comfort, service, and location, this hotel continues to deliver great value. Definitely worth staying again.

HG*訪‍客
HG*訪‍客

Fortuna Hotel Hanoi

Staying at Fortuna Hotel Hanoi was an absolute highlight of my trip to Hanoi. From the moment I arrived, I was impressed by how well-located and secure the hotel felt—just a short walk from local metro access and surrounded by great restaurants and shops. What really stood out was the variety of relaxation spaces spread across all floors, from the basement gym to the rooftop lounge. It’s perfect for unwinding after a busy day or catching up with friends. The only minor note is that soundproofing could be slightly improved between rooms, but it didn’t detract from the overall experience. Clean, safe, and priced fairly—this place offers excellent value for money. I’d definitely stay here again and recommend it to any traveler looking for comfort and convenience in the heart of Hanoi.

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HG*k‍d‍n‍a‍r‍k

Sheraton Hanoi West

I stayed at Sheraton Hanoi West during a layover in Hanoi, and the experience was absolutely fantastic. The hotel’s lounge offering a three-hour cocktail hour from 6 to 9 PM was a real highlight—huge variety of food, high quality, and easily one of the best I’ve experienced anywhere. Drinks were self-serve, which made it super relaxed and enjoyable. Breakfast was equally impressive with a wide range of delicious options, though I arrived early and couldn’t try everything—really wish I’d had more time. The first cup of cappuccino was excellent—so rich and smooth I had to order a second. Unfortunately, the second serving wasn’t quite the same, which was a bit disappointing. Overall, this hotel stands out for its comfort, service, and attention to detail. I’d definitely come back without hesitation.

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HG*t‍o‍f‍f‍e‍*‍*‍*‍*

Capella Hanoi

Staying at Capella Hanoi was truly one of the highlights of my trip to Hanoi—despite not receiving a pre-arrival welcome email, the moment I stepped into the lobby, I knew this was going to be special. My Junior Suite was upgraded to a Capella Suite for both nights, and the space was breathtaking—the balcony offered stunning views, and the opulent opera-inspired interiors were perfect for slow, luxurious moments. Upon arrival, we were greeted with a welcome cake and fresh fruit, and all soft drinks and snacks were complimentary. The manual coffee machine was a real treat—no pods, just rich, aromatic coffee made fresh by hand. There’s even a QR code linking to a tutorial video, which added a nice personal touch. Every room came equipped with an iPad, making it easy to schedule housekeeping, dining reservations, and activities—all from the comfort of your suite. The bedding was incredibly comfortable, and the in-room amenities like the sleep-enhancing tea and sweet mung bean paste were thoughtful little details. The suite was spacious enough to separate work and rest areas seamlessly, and the kids’ toiletries were adorable—plus, they were restocked the next day. Afternoon tea was free, and breakfast was half-buffet with unlimited oysters and steak—seriously great value. While the beef pho wasn’t as impressive as advertised, the red bean pho was absolutely delicious—so fresh and flavorful, it literally brought tears to my eyes. The pool is small but beautifully designed, and as soon as you sit down, refreshments are brought right away. Overall, the experience was exceptional. This is the only hotel in Hanoi I genuinely felt attached to—and I’ll definitely be coming back.

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