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This hotel is absolutely fantastic! From the moment I arrived, everything felt top-notch. The location is incredibly convenient—just a short walk from the subway station and only minutes away from the airport, making travel stress-free. The room was modern, clean, and spacious with excellent lighting and a comfortable bed that made for a restful night's sleep. The bathroom was well-designed with a great shower setup and plenty of hot water. Staff were friendly and helpful, even upgraded my room without any extra charge and offered a small welcome gift—such a nice touch! Whether you're here for business or leisure, this place offers incredible value. I’ll definitely be back.
I booked this hotel because the price was really attractive, and a week later I received an email from the hotel saying there was a pricing error—basically, my rate was too low and they wanted to increase it. At first, I considered canceling and booking another place closer to the subway, even if it meant paying a bit more for peace of mind. But just as I was about to cancel, Ctrip called me to clarify the situation. After explaining what happened, they kept following up with the hotel and eventually managed to resolve it—offering me compensation so I could still stay at the original rate. I accepted, since I didn’t lose anything. The check-in time was initially set for after 2:00 PM, but then I got another email a few days before arrival saying it was now 4:00 PM. While it didn’t affect our plans, constantly changing the details made me feel frustrated. When we arrived on the day, we were told check-in was only until 11:30 PM. It was raining heavily, and we waited outside for a while. When we went in, the front desk said there was no record of my reservation. After some back-and-forth verification, we found out that someone with the same last name had already checked in, and their information had been mistakenly linked to my booking. We were told to wait for her to return. Fortunately, one of my travel companions had a private room, so we stayed in her room temporarily since there was no seating area in the lobby. We waited past midnight, and I started worrying—what if my friend hadn’t reserved a second room? Would we have had to sleep outside? It’s not just inconvenient—it’s a serious issue. Thankfully, the hotel eventually sorted it out and gave us our room. They were also staying in two separate rooms, so no real disruption occurred. But here’s the thing: if someone had actually taken the room, where would we have stayed? Why couldn’t they just swap rooms or handle this more smoothly? This entire mess was due to poor hotel management. We didn’t even get to check in on time, and yet we were left waiting in the rain. No apology, no clear explanation—just confusion. We were lucky we didn’t end up stranded. My only hope is that future guests know to double-check their bookings, keep communication open, and be prepared for potential hiccups like this. Don’t let your trip turn into a stressful ordeal.
Our stay at Incheon Illua Hotel was absolutely wonderful! From the moment we arrived, everything felt seamless and welcoming. The location is incredibly convenient—just a short walk from the subway station, making it easy to explore Incheon and reach the airport without hassle. The room was spacious, clean, and well-appointed with a comfortable bed that made for a restful night’s sleep. The air conditioning worked perfectly, keeping the room cool and cozy even during warmer days. Breakfast was a highlight—plenty of options including local favorites and Western-style dishes, so everyone in our group found something they loved. The staff were friendly, helpful, and always ready to assist. It's rare to find such a great balance between comfort, service, and value. I’d definitely book again and highly recommend this hotel to anyone visiting Incheon.
I was completely stressed when I arrived and got notified that my original hotel had oversold, leaving me with no place to stay—just when I thought things couldn’t get worse, the platform’s customer service stepped in and helped me secure a room at Cacao Hotel last minute. Huge thanks to the staff, especially the house manager Mingyu, who personally called to confirm my booking status. I was so busy with my schedule that I didn’t get a chance to say thank you in person, but I hope you see this review! The front desk team were incredibly warm and welcoming—the gentleman and lady staff made me feel right at home. The hotel is super convenient, just a short walk from Incheon Sports Complex, perfect for K-pop fans or solo travelers. I felt safe staying here even by myself. Rooms were spotless, well-maintained, and came with all the essentials. If you’re looking for a reliable, friendly, and hassle-free stay in Incheon, this one’s definitely worth booking!
I stayed here for one night and was pleasantly surprised by the overall experience. The hotel is conveniently located, just a short subway ride away from downtown Incheon, and there are plenty of nearby restaurants and convenience stores—very practical for travelers on a budget. The room wasn’t large, but it was clean, well-maintained, and had a comfortable bed that made for a restful sleep. The air conditioning and hot water worked perfectly, and all the basic amenities were in good working order. Staff were friendly and efficient with check-in and check-out. For a budget-friendly motel, this place definitely stands out—great value for money. I’d definitely consider returning, especially if you’re looking for a no-frills stay without compromising on comfort or location.
Staying at Hotel Soulhada Incheon felt like coming home—warm, welcoming, and incredibly comfortable. The spacious bathroom was a highlight, spotless and well-designed, making every moment feel luxurious. The bed was wonderfully cozy, offering a deep, restful sleep that left me refreshed the next morning. With three large TVs across the room, there was no need to fight for screen space—perfect for movie nights or catching up on shows. High-speed internet made working or streaming seamless. The staff were friendly, attentive, and always ready to help, creating a truly collaborative and pleasant experience. From the thoughtful amenities to the overall vibe, this place delivers exceptional value. I’d absolutely stay here again and highly recommend it to anyone visiting Incheon.
Staying at Incheon CF was a fantastic experience. The hotel is just a short walk from Bupyeong Station, making it super convenient for getting around the city or heading to the airport. There are plenty of dining options and shopping spots nearby—everything you could want within easy reach. The price was very reasonable, and the room was spotless, comfortable, and well-maintained. I felt completely relaxed during my stay and honestly found myself already thinking about returning. If you're looking for a great value, clean, and well-located place to stay in Incheon, this is definitely worth considering.
I’ve stayed in many hotels, but Hotel Centro Stay in Incheon truly exceeded my expectations. The room was spotless and spacious enough for a solo traveler—no cramped feeling at all. What stood out most was the underfloor heating; as soon as I walked in, the whole room felt warmly cozy, perfect for the chilly weather. Location-wise, it’s super convenient—just a short subway ride to the airport or downtown, and there are plenty of local eateries and convenience stores nearby. I spent hours browsing through reviews of every hotel in the area before choosing this one, and honestly, I couldn’t be happier with my decision. Great value for money, excellent comfort, and a really pleasant stay overall. I’ll definitely come back next time I’m in Incheon.
To be honest, this place exceeded my expectations in terms of cleanliness and room size—much larger and cleaner than I anticipated. The front desk staff was incredibly friendly and kept checking if I needed any assistance, which made the stay feel more personal and welcoming. It's perfectly located for business trips or short stays nearby. A great value for the price, and definitely a place I'd consider returning to.
The exterior looked clean and well-maintained, but once inside, I noticed some areas were a bit messy, especially in the corners. However, since it was an interior room, it was extremely quiet—perfect for a good night's sleep without any outside noise. One highlight was that every room had access to a delivery app, which made ordering food super convenient. I didn’t have to leave the room at all, even late at night, and still enjoyed a warm meal. It’s not perfect, but the quiet setting and easy food access made it a solid stay overall.
Staying at this hotel was incredibly convenient—just a short walk from the station and right next to a convenience store, so everything I needed was within reach. The front desk staff were exceptionally kind and made great efforts to communicate using a translation device, which really showed their dedication to guest comfort. I was traveling solo and felt a bit anxious at first, but the warm hospitality and attention to detail made my stay very relaxing and enjoyable. Definitely recommend for anyone looking for a comfortable, hassle-free experience in Incheon.
Staying at Incheon Sopung Hotel was a truly relaxing experience from start to finish. The location is excellent—just a short subway ride away from the airport, and surrounded by great local eateries, so you don’t have to go far for a meal. The room itself was incredibly comfortable, with a perfectly balanced mattress that made for a deep, restful sleep—no back pain at all. I was especially impressed by how quiet it was; the soundproofing is top-notch, so no noise from the hallway or outside disturbed my rest. The staff were warm and helpful throughout, making check-in and check-out smooth and stress-free. Overall, this hotel offers fantastic value for money. If you're visiting Incheon, this is definitely a top choice—I’ll be booking here again on my next trip.
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