Luohu Customs

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Shenzhen/Luohu Customs Top Hotel Picks

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Shangri-La Group Hotels Near Luohu Customs

As one of the busiest land ports in China, Shenzhen Luohu Customs is not just a gateway for cross-border travel, but a unique landmark reflecting the dynamic exchange between Shenzhen and Hong Kong. With hassle-free clearance and plenty of shopping and dining options nearby, it's the perfect starting point for your Shenzhen adventure!

Featured
Best Price
Top Reviewed
Star Rating
#HotelStarsRatingReviewsDistance
1Shangri-La Shenzhen Hotel★★★★★4.445520.51 km
2Futian Shangri-La, Shenzhen★★★★★4.735456.34 km
Shangri-La Shenzhen Hotel

Shangri-La Shenzhen Hotel

4.4 / 5Good4552 Reviews
No.1002 Jianshe Road
0.51KM from Luohu Customs

This is the ultimate luxury and family-friendly getaway! Located in the heart of Shenzhen, just a 5-minute walk from Shenzhen Railway Station for easy transportation. Enjoy the outdoor pool, kids' club, and sauna—fun for all ages. With 6 unique dining venues, including contemporary Cantonese cuisine and French romantic dining, food lovers will be thrilled. The 33-floor hotel boasts elegant rooms and a grand ballroom, perfect for both business and leisure. Come experience this modern vibe today!

Conference HallFamily-friendly HotelPicnic AreaChildren's Play AreaNon-smoking floorSnack Bar
per night
From
USD**5
Futian Shangri-La, Shenzhen

Futian Shangri-La, Shenzhen

4.7 / 5Great3545 Reviews
No. 4088 Yitian Road
6.34KM from Luohu Customs

Nestled in Futian CBD, this hotel redefines urban luxury with executive lounge access and Horizon Club privileges. Rooms start from 45 sqm with panoramic city views, while 5 metro lines connect you to landmarks effortlessly. Unwind at the 24/7 spa & pool, or let kids enjoy dedicated play zones. Business travelers love the fully-equipped conference halls, and foodies rave about the award-winning dining. With glowing reviews for "stellar service, prime location, and breathtaking nightscapes", it’s your gateway to Shenzhen’s vibrancy!

Executive FloorConference HallExecutive LoungeCity SelectionCafeBusiness Travel
per night
From
USD**5

Traveler Reviews

See what other travelers say about Luohu Customs

HG*1‍0‍6‍6‍5‍7‍*‍*‍*‍*
HG*1‍0‍6‍6‍5‍7‍*‍*‍*‍*

Shangri-La Shenzhen Hotel

Staying at Shangri-La Shenzhen Hotel was an excellent experience. Despite its long history, the property is well-maintained and feels fresh and inviting. Its location is unbeatable—right next to the metro station and Shenzhen Railway Station, making travel to Hong Kong incredibly convenient. The breakfast spread is generous and diverse, offering a great mix of local and international options. The outdoor pool is clean, well-kept, and perfect for relaxing under the sun. Even though it's not indoor, the upkeep makes it a standout feature. Everything about this stay felt premium and thoughtfully designed. I’d definitely return—highly recommend for both business and leisure travelers.

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

Futian Shangri-La, Shenzhen

Stayed at Shangri-La, Shenzhen Futian on Christmas Eve and was pleasantly surprised by the overall experience. Booked a double room with an excellent package that included Häagen-Dazs afternoon tea and breakfast for two adults and one child—great value for money. While the hotel’s interior design isn’t overly modern, the ambiance is warm and inviting, with a subtle, pleasant fragrance throughout the lobby and corridors. The room was spotless, with zero unpleasant odors—just clean and comfortable. I noticed many international guests during my stay, which speaks volumes about the hotel’s global appeal. The buffet breakfast area may not have the flashiest decor, but the service truly stood out. The manager and staff were attentive, friendly, and proactive—always checking in, refilling drinks, and ensuring everything was well-organized. It felt like being treated like a regular guest rather than just another booking. From the welcoming atmosphere to the thoughtful touches, this stay exceeded expectations. If you're looking for a reliable, well-run hotel with genuine hospitality in Shenzhen, this one is definitely worth considering.

HG*訪‍客
HG*訪‍客

Crowne Plaza Hotel & Suites Landmark Shenzhen

Staying at Crowne Plaza Hotel & Suites Landmark Shenzhen was an absolutely delightful experience. The location is perfect—just a short walk from Dongmen Old Street, with countless dining options nearby, so you can eat well whether on a budget or splurging. The room was spacious, immaculately clean, and very comfortable, with great attention to detail. Staff were friendly, professional, and always willing to help—truly made the stay special. Breakfast was excellent: a wide variety of options, fresh and tasty, especially the local-style congee and freshly baked bread. It’s rare to find such a great balance between city convenience and hotel tranquility. I’ll definitely consider staying here again on my next trip to Dongmen or when visiting the Guomao area. Highly recommended!

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

The St. Regis Shenzhen

Staying at The St. Regis Shenzhen was an absolute delight. Upon check-in, the front desk staff kindly offered a room upgrade to a high-floor suite with a stunning 180-degree view—perfect for taking in both the vibrant skyline of Shenzhen and distant glimpses of Hong Kong. The panoramic views were truly breathtaking. Our two-night stay included complimentary buffet lunches, which were generous and well-rounded. On the first day, each table received a portion of abalone—rich, tender, and deliciously fresh. The second day’s salt-and-pepper shrimp was good, though not quite as memorable. But what really stood out was the service: every staff member we encountered was warm, attentive, and proactively asked if we needed anything. Their genuine hospitality made the entire experience feel personalized and special. This is definitely a hotel I’d recommend and return to.

HG*S‍a‍m‍d‍a‍x
HG*S‍a‍m‍d‍a‍x

Four Seasons Hotel Shenzhen

Staying at Four Seasons Hotel Shenzhen once again, and I’m as impressed as ever. The location is incredibly convenient—just a short walk from the metro and surrounded by a large shopping mall, making dining, shopping, and exploring effortless. What truly sets this hotel apart is the exceptional service—attentive, thoughtful, and always going the extra mile. Booking the Executive Floor was a game-changer; it offered a more personalized experience with dedicated support throughout our stay. The guest experience team was patient, helpful, and made every detail seamless. Dining was another highlight—the afternoon tea was beautifully presented, and the Japanese restaurant, Songyi Teppanyaki, delivered an outstanding meal with perfect seasoning and presentation. Breakfast was well-rounded and satisfying, though not overly elaborate. Overall, the quality of service, comfort, and attention to detail make this hotel a top choice. I’ll definitely be back.

HG*M‍4‍4‍4‍0‍3‍0‍*‍*‍*‍*
HG*M‍4‍4‍4‍0‍3‍0‍*‍*‍*‍*

The Ritz-Carlton Shenzhen

Staying at The Ritz-Carlton Shenzhen was an absolute delight from start to finish. From the moment we arrived, staff immediately assisted with our luggage—so welcoming and thoughtful. The room itself is beautifully designed in a classic old-money style, elegant and timeless. I was especially impressed by the bathroom amenities: the entire Thelier skincare collection had such a subtle, luxurious fragrance that made every moment in the room feel like a little escape. The executive lounge is truly worth it—floor-to-ceiling views of the city skyline are breathtaking, perfect for relaxing or just gazing into the distance. They serve drinks starting at noon, which is a great touch for guests who enjoy a cocktail or two, and the pastries are absolutely delicious—well-crafted and fresh. Special shoutout to Mandy, whose warm and attentive service stood out. She made us feel genuinely cared for. This hotel exceeded all expectations, and I’m already planning my next visit—especially curious to see the new rooms!

HG*M‍2‍2‍6‍4‍5‍9‍*‍*‍*‍*
HG*M‍2‍2‍6‍4‍5‍9‍*‍*‍*‍*

Park Hyatt Shenzhen

Staying at Park Hyatt Shenzhen was an absolute delight. The design is understated yet luxurious, and the attention to detail in service truly stands out. From the wide selection of snacks and soft drinks in-room, to the afternoon offering of fresh fruit and wine with elegant presentation, every moment felt thoughtfully curated. Coming back in the evening, I was pleasantly surprised by a refreshing fermented tea waiting for me—such a lovely personal touch. Even after check-out, the team went the extra mile: they called the next day to confirm if I’d left behind my clothes and glasses, then arranged to ship them home for me. That kind of proactive care is rare and deeply appreciated. This stay exceeded expectations—sophisticated, seamless, and genuinely memorable. I’ll definitely be returning.

HG*Q‍i‍n‍g‍f‍e‍n‍g‍z‍h‍a‍l‍a‍n‍d‍e‍h‍u‍a‍z‍u‍o
HG*Q‍i‍n‍g‍f‍e‍n‍g‍z‍h‍a‍l‍a‍n‍d‍e‍h‍u‍a‍z‍u‍o

Crowne Plaza Shenzhen Futian

I initially booked this hotel just because I had to, and honestly, I was a bit skeptical since it was renovated back in 2018—thought the rooms might feel dated. But wow, I was pleasantly surprised! The room layout is excellent, with amazing views that make the stay so enjoyable. The location is fantastic—there are so many great food delivery options nearby, and the robot room service is a real game-changer. Super convenient and adds a fun tech touch. The staff were incredibly friendly and helpful too. Special thanks to Molly, Cavan, and Louise—they checked availability for my potential room extension before I even asked, which showed such thoughtfulness. The place was spotless, way cleaner than I expected. Overall, this exceeded all my expectations. Definitely worth staying at if you're in Shenzhen.

HG*M‍6‍0‍6‍6‍1‍8‍*‍*‍*‍*
HG*M‍6‍0‍6‍6‍1‍8‍*‍*‍*‍*

Grand Hyatt Shenzhen

Staying at Grand Hyatt Shenzhen was an absolute delight from start to finish. The location is unbeatable—just steps away from public transit and surrounded by incredible dining options, making it the perfect base for exploring all that Shenzhen has to offer. Vivian, our service staff, went above and beyond with her warm and genuine hospitality—she made us feel truly welcome, like family. The room was immaculate, comfortable, and well-equipped with modern amenities. Every detail, from the plush bedding to the thoughtful touches in the bathroom, contributed to a relaxing and memorable stay. The entire process—from booking to check-out—was seamless and efficient. This wasn’t just a hotel stay; it was a highlight of our family trip. I can’t wait to come back, and I’ll definitely recommend it to friends and fellow travelers.

HG*2‍0‍5‍0‍2‍0‍*‍*‍*‍*
HG*2‍0‍5‍0‍2‍0‍*‍*‍*‍*

Hilton Shenzhen Futian

Check-in was seamless and efficient—staff were friendly and well-trained, making the process quick and hassle-free. The hotel is perfectly located near multiple metro stations, giving easy access to all parts of Shenzhen. Whether for business or leisure, getting around the city is incredibly convenient. Special shoutout to Miss Chen Xiaojin—her warm smile and professional service made every interaction a pleasure. The location itself is outstanding, surrounded by great dining options, shopping, and amenities. Staying here felt like a treat rather than just a stopover. I’ll definitely be back.

HG*Ciweimeigui🌹
HG*Ciweimeigui🌹

Sheraton Shenzhen Futian Hotel

Staying at Sheraton Shenzhen Futian Hotel was an absolute delight. The location is unbeatable—right in the heart of the city's core business district, with the metro station just outside the door. Everything you need—shopping malls, restaurants, convenience stores—is within easy reach, making it effortless to explore the city on foot. Despite being in a bustling area, the hotel offers a surprisingly peaceful retreat, perfect for both business travelers and tourists alike. Its proximity to offices and major transit hubs means getting around is a breeze—whether taking a taxi, bus, or heading out for a high-speed train. I especially appreciated the local breakfast options and the evening walks along the city streets, capturing the vibrant night skyline. The service truly stood out: friendly front desk staff who made check-in quick and smooth, and housekeeping that paid attention to every detail. Any concerns were addressed promptly and professionally. This place delivers excellent value without compromising on comfort or convenience. Highly recommend for anyone visiting Shenzhen.

HG*C‍H‍A‍N‍ ‍W‍A‍I‍ ‍S‍Z‍E‍ ‍J‍E‍N‍N‍Y
HG*C‍H‍A‍N‍ ‍W‍A‍I‍ ‍S‍Z‍E‍ ‍J‍E‍N‍N‍Y

Sunshine Hotel of Shenzhen

Staying at Sunshine Hotel of Shenzhen was an absolute delight, especially since it was my birthday celebration. The location is fantastic—just steps away from Jin Guang Hua Plaza, with plenty of nearby options like Hong Kong-style teahouses, a great lamb grill restaurant, and even a pharmacy. What truly stood out was the exceptional service. When I mentioned that my large Labubu birthday cake wouldn’t fit in the room fridge, Manager Jack at the front desk immediately offered a solution—he had a larger staff-only fridge available to store the cake safely until after dinner. He personally ensured it was stored properly, which showed real care and attention to detail. The breakfast buffet was impressive—fresh, diverse, and delicious. I also extended my check-out time, and receptionist Xiao Min handled everything smoothly with a warm smile and even handed me a little gift. Every touch felt personal and thoughtful. From start to finish, the experience exceeded expectations. I’ll definitely be back and highly recommend this hotel to anyone visiting Shenzhen.

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