Moscow/M-Servis Top Hotel Picks
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| # | Hotel | Stars | Rating | Reviews | Distance |
|---|---|---|---|---|---|
| 1 | The Carlton, Moscow | ★★★★★ | 4.7 | 10 | 6.14 km |
| 2 | Radisson Collection Hotel, Moscow | ★★★★★ | 4.7 | 79 | 5.34 km |
| 3 | Design-Hotel StandArt | ★★★★★ | 4.7 | 23 | 6.87 km |
| 4 | Sky Apartments Rentals Service | ★★★★★ | 3 | - | 5.82 km |
| 5 | Azimut City Hotel Smolenskaya Moskva | ★★★★ | 4.5 | 105 | 4.65 km |
| 6 | Eliseeff Arbat Hotel | ★★★ | 3.6 | - | 4.4 km |
| 7 | Moscow Suites Tverskaya | ★★★ | 3.4 | - | 6.89 km |
This hotel is perfect for both families and business travelers! With executive lounge and meeting rooms, it’s ideal for work trips. Kids’ play area and children’s meals make family stays hassle-free. Pool, sauna, and spa help you unwind, while Chinese signage and service ensure smooth communication. Rated 4.7/5 and featured in 2024, it even offers pick-up and drop-off services—truly thoughtful!
This luxurious hotel is located in the heart of Moscow, just a short walk from iconic landmarks, making it incredibly convenient! With 24-hour room service and 16 dining options, you'll never run out of choices. Unwind at the spa, hot tubs, or fitness center after a busy day. The elegantly decorated rooms feature designer toiletries for ultimate comfort. Business travelers will appreciate the meeting spaces and limousine services, blending work and leisure seamlessly.
Nestled in the heart of Moscow, this luxury art-deco hotel is your perfect getaway! Just minutes away from the Bolshoi Theatre and Arbat Street, its location couldn't be better. Enjoy top-notch amenities like an indoor pool, sauna, and fitness center, or savor modern European cuisine at the elegant YURA Restaurant. Unwind with a drink at the bar or relax in your stylish room, complete with LED TV and premium toiletries. Business travelers will appreciate the conference facilities and express check-out, while the 24-hour airport and train station shuttle adds extra convenience. A true home away from home!
See what other travelers say about M-Servis
Staying at The Carlton in Moscow was an absolute delight from start to finish. From the moment I walked in, the staff greeted me with genuine warmth and professionalism—exactly what you’d expect from a world-class hotel. The room was spacious, impeccably clean, and beautifully designed with modern touches and top-quality furnishings. The bed was incredibly comfortable, making for a restful night’s sleep. Every detail, from the bathroom amenities to the quiet ambiance, reflected exceptional attention to detail. The cleanliness level is outstanding—every corner was spotless. Service was prompt and thoughtful without being intrusive. Location-wise, it’s very convenient for exploring downtown Moscow via metro. This stay exceeded all my expectations. Truly a five-star experience in every sense—would absolutely book again.
Staying at Radisson Collection Hotel in Moscow was an absolute delight. The room, while compact, was thoughtfully designed with all the essentials—plush bedding, high-quality toiletries, and modern amenities that made it feel spacious despite its size. What truly stood out was the location: just a short walk from the metro station, making it easy to explore the city’s top attractions. There are several great restaurants nearby, including a Chinese option that, while not authentic, perfectly satisfied my cravings when I was feeling homesick. The staff were friendly and attentive, and the overall atmosphere felt luxurious yet welcoming. This hotel offers excellent value for money, and I’d definitely book here again on my next visit to Moscow.
This hotel completely exceeded my expectations! The room was brand new with modern amenities, and I especially loved the stylish slippers—so comfortable to wear. The breakfast area was elegant and well-organized, offering a great variety of fresh and delicious options. Being right in the heart of Moscow, it's incredibly convenient for exploring nearby attractions like Red Square—just a short walk or quick metro ride away. The staff were friendly, professional, and went the extra mile to make our stay enjoyable. From check-in to checkout, every interaction felt warm and personal. If I ever come back to Moscow, this will be my top choice. Highly recommend for anyone looking for comfort, convenience, and a touch of design flair.
My stay at the Sky Apartments in Moscow-City (57th floor, The Empire Tower) was extremely disappointing. The worst part was the deposit issue—during booking, we were told it would be 10,000 rubles, but upon arrival, they demanded 20,000 rubles with no prior warning. Since our group size was known from the start, they should have clearly stated the higher fee upfront. To this day, the deposit has not been refunded—money still hasn’t returned, which is unacceptable. Another shocking charge was 1,500 rubles just to move a bar from the fridge. I wanted to place it myself in a cabinet—no extra work involved—but they charged me anyway. That’s absurd and shows how much they’re profiting off guests’ small requests. The staff showed zero respect from the beginning. We were scheduled to meet at 2:30 PM, but had to wait over an hour with luggage—reception finally appeared at 3:00 PM. At that point, we were already rushing for a major event, so every minute counted. Their lack of punctuality was infuriating. The access system was also confusing—security staff kept mixing up guest lists, forcing us to waste time clarifying details. The apartment’s technical condition was poor: one floor-standing air conditioner was broken, its leg snapped, making temperature control impossible on the 57th floor. Despite repeated complaints, staff only gave empty promises and ignored the issue for hours. The karaoke system constantly malfunctioned—the microphone would cut out repeatedly, completely ruining the party atmosphere. The room itself needed serious attention: one refrigerator didn’t work, the interior looked outdated, and bedding took forever to arrive despite prior request. Yes, the view from the 57th floor is stunning—but that single positive can’t outweigh all these major flaws. Rude staff, disorganization, technical failures, and total disregard for guest experience make this a terrible choice. I absolutely do not recommend this property for events or extended stays, especially given its prestigious location in central Moscow. It’s hard to believe such poor service exists in one of the city’s most upscale areas.
Staying at Azimut City Hotel Smolenskaya in Moscow was a great experience overall. The location is excellent—just a short walk from the metro and close to major attractions, making it super convenient for exploring the city. The view from the room was impressive, offering a nice glimpse of Moscow’s skyline. The on-site restaurant offers a wide variety of dishes, which made dining enjoyable without having to go far. Room service was prompt and efficient, though the room itself is a bit compact and shows signs of age. That said, all amenities are well-maintained and functional, and the bed was comfortable. It’s definitely a solid choice for both business travelers and tourists looking for value and convenience. I’d stay here again and highly recommend it.
I booked this hotel based on a friend’s recommendation, and they also suggested using the platform for reservations—so I even got a card just for that purpose. I’ve never regretted it. The location is fantastic—right in the heart of Moscow, nestled in a beautifully preserved historic building. Just steps from Old Arbat, and finally able to see the Ministry of Foreign Affairs tower up close instead of just on TV. It’s only a 15-minute walk to the Kremlin and just 7 minutes to the metro—perfect for us since we wanted to explore as much as possible. I came here with my son, who absolutely loves Moscow and was happy to walk the city from morning till night. That kind of convenient location made our trip so much easier, especially considering how affordable it was—prices like this are hard to find even in St. Petersburg. The room was spotless and cozy, cleaned daily. Everything you’d need was included: towels, bathrobes, toiletries, hairdryer—all neatly laid out. The Wi-Fi was strong and reliable; I had smooth video calls with my husband and daughter at night, no buffering or audio issues. The entrance is by call-only, which adds a nice touch of privacy and security. We dedicated one full day to exploring the city center, and because the hotel is so close, we didn’t feel exhausted when we returned. We still had energy left to take a nighttime stroll and enjoy the magic of Moscow after dark. The staff were incredibly attentive and friendly—the housekeeping team especially polite and professional. Over five days, not a single complaint arose, and every request was handled immediately. This stay was truly memorable and exceeded all expectations.
This hotel is absolutely outstanding in Moscow—truly one of the most memorable stays I've ever had. The staff are incredibly attentive and warm, making you feel like a valued guest from the moment you arrive. The breakfast is exceptional—fresh, delicious, and beautifully presented. The on-site restaurant delivers gourmet-quality meals with real flair and taste. But what truly sets this place apart is the atmosphere: serene, intimate, and completely removed from the hustle of the city, yet right in the heart of Moscow. It feels like a private sanctuary floating above the urban chaos. Every detail reflects thoughtfulness and luxury. I’m still buzzing from the experience—I can’t recommend it highly enough.
Staying at Mamaison All-Suites Spa Hotel Pokrovka was a perfect fit for my travel style—especially with the kitchenette in the room. Having access to basic cooking facilities made it so much easier to prepare simple meals, which was great for saving money and enjoying some home-style comfort during our trip. The location is unbeatable—right in the heart of Moscow, just a short walk from public transit and major attractions. The staff were friendly and helpful throughout, and the overall ambiance felt luxurious yet welcoming. It’s rare to find such a well-balanced mix of convenience, comfort, and quality—this hotel truly stands out. I’d definitely book here again.
Staying at this apartment hotel exceeded all my expectations. The room was spacious, bright, and impeccably clean—every corner felt fresh and well-maintained. Everything I needed for a comfortable stay was right there: kitchenette, laundry facilities, cozy bedding, and modern furnishings. The location is fantastic—just a short walk to the metro, making it super easy to explore Moscow’s city center. What stood out most was the attention to detail and the overall sense of comfort. It’s not just a place to sleep—it feels like home. Highly recommend for travelers who value space, cleanliness, and convenience.
Staying at Lotte Hotel Moscow during the New Year holidays was an absolute highlight. The location is super convenient—just a short metro ride from major attractions, and everything you need is within walking distance. The breakfast buffet was outstanding: fresh, varied, and full of delicious options, especially the warm Russian pancakes with jam and sour cream—pure comfort food. Staff were incredibly friendly and attentive throughout our stay, making us feel welcome from day one. The spa area was a real treat—calm, well-maintained, and perfect for unwinding after a long day. While the massage service felt a bit overpriced for what you get, the overall experience still made it worth it. Everything about this hotel screams quality, from the elegant rooms to the thoughtful touches in service. Highly recommend for anyone visiting Moscow—this is definitely a top-tier choice.
Staying at Mys Boutique Hotel in the heart of Moscow was an absolute highlight of my trip. The location is unbeatable—right in the city center with endless restaurants, cafes, and bars just steps away. Whether you're into vibrant nightlife, spontaneous sightseeing, or simply enjoying a leisurely walk through the streets, this hotel is the perfect base. The room itself was stunning—modern, stylish, and thoughtfully designed with plenty of space. The bathroom was huge, the bed was incredibly comfortable, and the bedding felt luxurious. I especially appreciated the well-equipped fitness center for those who want to stay active during their stay. The staff at reception were friendly, professional, and always ready to help. Their warm hospitality made the whole experience feel personal and welcoming. If you're looking for a chic, convenient, and high-quality stay in Moscow, this hotel delivers on every level. Highly recommended!
Staying here was an absolute delight from start to finish. The location is perfect—just a short walk from Red Square and surrounded by great cafes, shops, and attractions. The room was spotless, with clean linens, modern furnishings, and a comfortable bed that made for a restful night's sleep. The bathroom was well-maintained and stocked with quality toiletries. I especially appreciated the 24/7 hot water and strong Wi-Fi, which made working remotely or streaming movies hassle-free. The staff went above and beyond—friendly, professional, and always ready to help. They even offered assistance with luggage and gave great local tips. The building itself is quiet and secure, giving a real sense of peace during my stay. Everything about this place felt thoughtfully designed—from the thoughtful amenities to the overall ambiance. For the price, it’s incredibly good value. I’ll definitely be returning next time I visit Moscow.
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