Cancun/Naturalia Top Hotel Picks
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| # | Hotel | Stars | Rating | Reviews | Distance |
|---|---|---|---|---|---|
| 1 | Hippie Villa Cancun | ★★★ | 5 | - | 6.72 km |
| 2 | Habitación Privada en Centro de Cancún | ★★★ | 5 | - | 6.9 km |
| 3 | Hotel Blue Star Cancun | ★★★ | 3.9 | - | 6.31 km |
| 4 | Sky Inn Hotel - Cancun | ★★★ | 3.6 | - | 6.67 km |
| 5 | Arena Stunning 2 Bdr Beachfront- Designer Vibes | ★★★ | - | - | 5.11 km |
| 6 | Hakal montaña del Aguila | ★★★ | - | - | 6.6 km |
| 7 | Cancún Plaza Hotel & Hostal | ★★★ | 2.1 | - | 7.4 km |
| 8 | Guangzhou | ★★★ | - | - | 2.16 km |
| 9 | Villas del Mar 104 y 105 By Lockey | ★★★ | - | - | 6.71 km |
| 10 | Excellent Space to Rest and Enjoy Your Vacation to the Fullest | ★★★ | - | - | 3.06 km |
| 11 | Franks House "Shared House" | ★★ | 4.6 | - | 0.79 km |
| 12 | México Arte | ★★ | 4.3 | - | 7.46 km |
| 13 | Alojamiento en Cancún StayCancún | ★★ | 4 | - | 2.81 km |
| 14 | Casa de Ana - Habitación Privada | ★★ | 3.8 | - | 5.54 km |
| 15 | Hotel Avenida Cancun | ★★ | 3.7 | 5 | 5.29 km |
| 16 | Las Palmas Hostal - Hostel | ★★ | - | - | 7.27 km |
| 17 | Cancun la Joya Pool Escape | ★★ | - | - | 1.35 km |
| 18 | Casa Bugambilias Cancun - Hostel | ★★ | - | - | 6.14 km |
| 19 | Pako Stays Cancún | ★★ | 1 | - | 6.59 km |
See what other travelers say about Naturalia
Just a quick heads-up for travelers: while the hotel itself is conveniently located, I strongly advise being extra cautious when using the ADO bus terminal in Cancún city center. On the afternoon of February 4th, 2023, I was boarding a bus to Chiquila at the crowded terminal when someone stole my purse—containing cash and credit cards—right in front of me during a surge of passengers. I screamed for help, but no staff responded, as if I wasn’t even there. Afterward, they only told me to go report it to the local prosecutor’s office, which I did. These thieves are very organized—they watch their targets long before boarding, assess whether you’re traveling alone or with others, and pick the perfect moment to strike, especially during the chaos of boarding. They’ll push or jostle you right when the crowd is dense. It’s scary how vulnerable you feel with zero police presence. Please, always keep your valuables secure, avoid carrying large amounts of cash, and stay alert—especially in high-traffic areas. Your safety comes first.
Staying at Hotel Blue Star Cancun was a mixed experience. While the rates are reasonable compared to other options in Cancun, cleanliness left much to be desired—hair was visible on the floor upon arrival, which wasn’t reassuring. During the day, we asked staff to empty our trash (the room only provides one small bin for all waste, including toilet paper), but they never followed up, forcing us to carry it downstairs ourselves. Breakfast consisted of stale cereal, weak coffee, basic toast, and overripe fruit—nothing exciting. We paid extra for chilaquiles, but they were underseasoned and lacked the expected spice. On the positive side, the hot water worked well, and the counter space was generous. However, the lack of a bathroom fan was frustrating, and thin glass doors and windows made the room very echoey—you could clearly hear guests talking next door. The hairdryer was dangerously hot, making it unusable. Overall, while the price point is fair, improvements in hygiene, soundproofing, and amenities would go a long way in raising the overall value.
The overall experience was excellent—especially the high-tech access system that lets you enter with just your phone, which is super convenient and modern. That said, I’d recommend adding a security guard at the entrance for added peace of mind, even though the area is generally safe. The building’s entrance could use better lighting, as it’s quite dim and makes the approach feel a bit eerie at night. Despite that small concern, the hotel offers great value, great location, and a really smooth stay. Definitely coming back.
The private room at Casa de Ana was comfortable and clean, which made for a pleasant stay overall. However, we were disappointed that hot water wasn’t available throughout our entire stay—this was especially inconvenient during the cooler evenings. The property also had noticeable noise from the street and neighboring areas, making it hard to sleep peacefully at night. Location-wise, it’s not the most appealing; the neighborhood feels a bit run-down and lacks charm. That said, if you're looking for a budget-friendly option in Cancun and don’t mind these drawbacks, it could work as a basic overnight stop. Just be prepared for some compromises.
The hotel is conveniently located just a short drive from the airport—about 30 minutes by car, and they offer complimentary shuttle service, which made my arrival stress-free. The overall environment is clean, well-maintained, and welcoming. The lobby has a modern yet cozy vibe, and the room was spacious with comfortable bedding and excellent air conditioning—perfect for beating the tropical heat. I appreciated how close it was to local restaurants, shops, and convenience stores; everything I needed was within walking distance. What stood out most was the great value for money—excellent quality without the premium price. If I’m back in Cancun, this will definitely be my go-to choice again.
From the moment we arrived, it was clear the property didn’t match what was shown in the listing. The photos were misleading—real conditions were far worse, especially regarding cleanliness and maintenance. The walls were stained, and overall upkeep was poor. Most concerning was a large section of the wall beneath the living room air conditioner missing—very noticeable and a serious safety hazard. The bathroom window couldn’t be locked, which felt risky in a city like Cancun. Key amenities were also non-functional: the stove wouldn’t work, and the provided lighter failed to ignite, making cooking impossible. Our airport transfer wasn’t properly assigned to our name, causing a long delay in finding the place after landing. We were also disappointed that the welcome gift mentioned in our confirmation email never arrived. The shower door was broken and kept swinging inward during use, forcing us to improvise with towels just to make it usable. Even more frustrating was arriving on time, only to be delayed by a cleaning staff member who brought her child and didn’t allow entry until 4 PM—completely unprofessional. While they required a gate code and insisted on downloading an app that accessed personal devices, these measures didn’t feel secure. In fact, the windows had rusty bars and were clearly insecure. I tried reaching out before leaving to report issues and request early check-out, but received no response. Later, I contacted the platform directly for help, but got no resolution either. This lack of communication and support from management made the entire experience extremely stressful and disappointing.
Our stay at Villa Sofia Hotel Boutique Cancun was absolutely wonderful. Roberto, the property manager and host, was incredibly welcoming, helpful, and provided clear directions and great recommendations for local attractions. We especially loved the nearby Los Abuelos Campastre restaurant—authentic, delicious traditional food that we’ll definitely return for. Right across the road is a Soriana marketplace where we picked up groceries to prepare breakfast in our room, then enjoyed it poolside—such a convenient and relaxing way to start the day. The hotel’s close proximity to bus stations made getting to Playa Delphines (one of the most stunning beaches in the area) and Puerto Juarez (the ferry terminal to Isla Mujeres and Cozumel) super easy. We stayed in the deluxe room with a spacious balcony—cozy, beautifully decorated, and spotlessly clean. The bed was extremely comfortable, making for restful nights. The only minor drawback was the noise from the nearby amusement park, with screams from roller coaster rides echoing late into the night. This made it hard to sleep with windows open, but the air conditioning kept the room quiet and cool when closed—so it wasn’t a major issue unless you’re very sensitive to sound. Overall, the experience was outstanding. From the warm hospitality to the thoughtful amenities and unbeatable location, this place truly stands out. Highly recommended for travelers seeking comfort, convenience, and a touch of authentic Mexican charm.
The stay was absolutely wonderful—I ended up extending my booking by one extra night because I didn’t want to leave! Everything about the hotel was top-notch, from the clean and quiet rooms to the exceptional hospitality. The owners were incredibly friendly and welcoming, even offering a laundry service—such a thoughtful touch. Despite being located right next to a busy street, the room remained peaceful and well-insulated. Daily cleaning was done with care, and two bottles of water were always left for me each day. It’s rare to find such attention to detail and genuine warmth in a place like this. Highly recommend for anyone visiting Cancun—this is more than just a hotel, it’s a home away from home.
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