Step into Sephora at Xi'an Bell Tower YinTai Department Store and indulge in a sensory feast! This beauty haven gathers top global brands, from luxurious skincare to trendy cosmetics. Expert consultants tailor recommendations to your skin needs, while duty-free deals make shopping even sweeter. After exploring the historic Bell Tower, add a glamorous touch to your trip here!

This luxury hotel is nestled beside the Qujiang South Lake Heritage Park, surrounded by greenery and tranquil waters, offering a serene escape in the city. Most rooms feature private balconies with stunning lake views, along with spa-like bathrooms complete with separate showers and bathtubs for ultimate relaxation. Families will adore the whimsical themed rooms equipped with tents and toys, ensuring endless fun for the little ones. The Regency Club provides exclusive VIP services, while the lakeside restaurant blends Tang Dynasty aesthetics with exquisite Cantonese and local cuisine. Enjoy the heated pool, state-of-the-art gym, and rejuvenating spa—perfect for both business and leisure travelers.

This hotel is the perfect choice for your Xi'an trip! Located in the Qujiang New District, it's just a 15-minute walk to the Great Tang All Day Mall and close to South Lake and Tang Paradise. The hotel blends Spanish luxury with Chinese tradition, offering spacious rooms, an indoor pool, fitness center, and SPA for relaxation. Kids will love the playground and children's pool! With diverse dining options, from international buffets to Sichuan cuisine and Spanish-themed restaurants, there's something for everyone. Whether for family vacations, romantic getaways, or business trips, this hotel has it all!

This hotel is a perfect choice for family trips! Located in the vibrant Tang Dynasty Ever-Bright City, it’s just a short walk to Giant Wild Goose Pagoda and Tang Paradise. The design blends Tang and Han culture, and even has its own museum. With kids’ playground, children’s pool, and kid-friendly meals, your little ones will have a blast! Enjoy 24-hour front desk and free parking, plus a new air purification system for clean air. The executive lounge and spa are icing on the cake. Ideal for both family vacations and business trips!

This is a top-notch hotel perfect for both families and business travelers! With its prime location, you’ll find airport shuttle buses right at the doorstep and a metro station just moments away. It’s only minutes to the city center and train stations. Nearby, explore the historic Tang West Market and Kaiyuan Shopping Plaza for dining and shopping. The hotel boasts fantastic amenities like a kids’ playground, swimming pool, and sauna—your little ones will love it! With 24-hour front desk and laundry services, all your needs are covered. Guests rave about the excellent service and delicious breakfast, making it a great value. Highly recommended!

This hotel is a perfect blend of traditional charm and modern convenience! Located in Qujiang New District, it's just a short walk to the Giant Wild Goose Pagoda and Tang Dynasty Ever-Bright City, making it ideal for exploring. Designed by a renowned architect, the hotel features classic Chinese elements, with each room offering picturesque views of the garden or the ancient pagoda. Kids will love the peacocks strolling in the courtyard! Dining here is a highlight—it's the official standard-setter for Biangbiang noodles and home to the award-winning Cai Feng Lou restaurant. Enjoy a lakeside afternoon tea for a truly relaxing experience. With excellent service and top-notch facilities, it's perfect for both romantic getaways and family trips!

Looking for a luxurious stay in the ancient city of Xi'an? This hotel is your perfect choice! Located in the heart of Keji Road, just steps away from Metro Lines 3, 6, and 8, it offers easy access to Big Wild Goose Pagoda and Shaanxi History Museum. Opposite the hotel is Yongxingfang, where you can savor authentic local flavors! Enjoy the indoor heated pool, kids' club, and 24-hour fitness center. With PM2.5 air purifiers and exceptional service, it's no wonder guests rave about their stays here!

Nestled in Xi'an's vibrant Hi-Tech Zone, this luxury hotel offers panoramic city views from its Executive Lounge. Indulge in teppanyaki cuisine, Cantonese delicacies, or creative cocktails at the rooftop bar. Families love the kids' amenities and playful atmosphere. Recharge at the spa with outdoor treatment terraces or dive into the heated indoor pool. With spacious meeting venues and seamless airport transfers, it's perfect for both business trips and getaway weekends – all just steps from the subway!

This hotel is the perfect choice for both business and family trips! Located in the city center, it's just a short walk to the Small Wild Goose Pagoda and easy access to popular shopping districts and attractions. The facilities are top-notch, featuring smoke-free floors, a pool, and a sauna, along with 24-hour front desk and free parking for ultimate convenience. Rooms are cozy with comfortable bedding and great soundproofing, plus an executive lounge and bar to enjoy the night view. The breakfast and service are highly praised, and kids get special amenities—so thoughtful! Whether for work or leisure, it's a luxurious escape!

This hotel is perfect for both families and business travelers! Just a 5-minute walk to Xi'an Railway Station, with KTV, BBQ, and kids' club for fun. Executive lounge and fitness center cater to business needs, while the stunning night views add charm. Enjoy robot service, free parking, and shuttle services to the airport/train station. Whether for a family trip or work, it’s your ideal choice!

This hotel is the perfect choice for your Xi'an trip! Nestled near the Giant Wild Goose Pagoda and Tang Paradise, it offers unbeatable convenience with direct access to Metro Line 3. Enjoy top-notch amenities like a heated pool, fitness center, and executive lounge—ideal for those who appreciate luxury. The elegantly designed rooms even include family-friendly features to keep the little ones happy. With dining options ranging from Tang-style tea bars to high-end Cantonese cuisine, your taste buds are in for a treat. Whether for business or leisure, the thoughtful service and stunning views here will leave a lasting impression!

This hotel boasts a prime location in the city center, just a 5-minute walk to the subway and close to iconic landmarks like the Bell Tower and Drum Tower. The spacious rooms are well-equipped, and amenities like the executive lounge and pool add a touch of luxury. With excellent service, friendly staff, and a delicious breakfast, it’s perfect for both business and leisure. Experience French elegance right in the heart of Xi’an!

This hotel is a perfect Instagram spot! Located in Qujiang New District, just a short walk from Giant Wild Goose Pagoda and Tang Paradise, with stunning night views. It offers executive lounge, pool, and kids' play area, ideal for families. The rooms are stylishly modern, even featuring robot service for a high-tech touch. Don’t miss the live band and cocktail hours at R Bar on weekends. Wan Li Xuan Chinese Restaurant boasts a sky garden, perfect for weddings or events. With friendly staff, delicious breakfast, and great value, it’s a top pick!

This hotel is the perfect urban retreat! With a prime location just steps from the subway and a 10-minute drive to the Bell Tower and Muslim Quarter, it offers 24-hour front desk and valet parking. The cozy rooms, executive lounge, and swimming pool make it ideal for both business and family trips. Kids will love the game room and play area! The attentive service and diverse breakfast options will make your stay unforgettable.

This hotel boasts a prime location right opposite the Tang Paradise and just steps away from the Giant Wild Goose Pagoda and Tang Dynasty Ever-Bright City. The Tang Dynasty-inspired design creates a unique atmosphere, with stylish rooms, an indoor heated pool, and a fitness center—perfect for families or business trips. Enjoy attentive service, a friendly front desk, and a delicious breakfast. Unwind at the executive lounge or tea house, and take advantage of the convenient metro access to explore Xi’an with ease. A flawless choice for your stay!

This hotel is perfect for business and family trips! Located in the heart of the north city, just a short walk to the subway station, making it easy to reach landmarks like the Bell Tower and Muslim Quarter. Rooms feature floor-to-ceiling windows and Kingkoil mattresses for ultimate comfort. Enjoy executive lounge, kid-friendly amenities, and spa services after a busy day. Three unique restaurants offer exquisite dining, and the nearby Blue Wind·Mall is great for shopping. Whether for business or leisure, this hotel has it all!

Looking for a blend of luxury and history? This is the perfect choice! Nestled inside the Ming City Wall, it's just a short walk to iconic spots like the Bell Tower and Yongxingfang. With Tang Dynasty-inspired designs, over 300 rooms feature floor-to-ceiling windows overlooking gardens or city views, plus Crabtree & Evelyn amenities. Choose from four dining venues including an executive lounge, or unwind at the indoor heated pool. The lush sky garden offers a serene escape. Whether for business or leisure, you'll enjoy impeccable service and unforgettable stays!

Nestled beside the iconic Giant Wild Goose Pagoda, this cultural retreat blends Tang Dynasty elegance with modern comfort. The 3000sqm bamboo courtyard offers serenity, while kids' club and family amenities keep everyone happy. Steps away from Datang Everbright City and temples, you'll love the stunning night views and sunbathing terrace. Enjoy perks like airport shuttle, BBQ pits, and executive lounge – even your furry friends are welcome! Perfect for capturing instagrammable moments or unwinding during National Day escapes. A true urban oasis where history meets hospitality!

This hotel is your perfect urban getaway! Just steps away from the subway station, it offers easy access to the Daming Palace Ruins Park for a touch of history. Enjoy top-notch facilities like the indoor heated pool and 24-hour fitness center. The Sheraton Club Lounge serves complimentary breakfast and happy hour, along with specialty coffee. Family suites are thoughtfully designed, kids will love it! Surrounded by malls and restaurants, everything you need is at your fingertips. With attentive service and a warm welcome, you'll feel right at home!

This high-quality hotel in the heart of Xi'an's High-Tech Zone is the perfect choice for both business and leisure. With 463 comfortable rooms blending modern and classical designs, you'll enjoy a truly luxurious stay. Rated 4.8 out of 5, guests rave about the delicious breakfast, attentive service, and convenient location. Whether you're craving Cantonese, Shaanxi, or Sichuan cuisine at the Chinese restaurant or indulging in a romantic buffet at the all-day dining venue, your taste buds will be delighted. Plus, facilities like meeting rooms, a fitness center, and a pool are all available. With easy access to the airport (just 40 minutes away), this hotel promises an unforgettable experience for both work and play!

This luxury homestay is nestled in the heart of the ancient city, facing the Ming Dynasty city wall, just steps away from the Bell Tower, Drum Tower, and Muslim Quarter, with shopping centers like SKP nearby. The homestay blends Tang and Ming Dynasty elements, offering well-equipped rooms, some with L'Occitane toiletries and imported bedding for a comfortable stay. Don’t miss the rooftop garden bar, where you can enjoy English afternoon tea while taking in the stunning wall views—a perfect oasis in the bustling city. Whether for business dining or friends gatherings, the classic Huaiyang cuisine and butler service will exceed your expectations.
Everything you need to know about SEPHORA
Hyatt Regency Xi'an Silverland is a top choice, located just 300 meters from Sephora, within a 5-minute walk. The hotel blends modern luxury with traditional Chinese design, offering premium guest rooms and easy access to shopping and sightseeing. Guests can explore the Bell Tower and Muslim Quarter before stopping by Sephora for international beauty brands. With 24/7 concierge service, the hotel assists with in-store appointments and limited-edition product purchases, ensuring a seamless experience.
From Hyatt Regency Xi'an Silverland, it's a mere 300-meter walk along Dongbei Street—just 5 minutes on foot. For those carrying heavy bags or facing bad weather, the hotel provides complimentary shuttle service to Silverland Mall and major attractions, operating multiple times daily. Located in the city center, the hotel is also accessible via Metro Line 2, with the Bell Tower Station just a 2-minute walk away, making shopping convenient and stress-free.
Sephora Xi'an Bell Tower frequently hosts exclusive product launches and beauty workshops, such as "Hanfu-inspired Makeup Classes" that blend Tang Dynasty aesthetics with modern techniques, led by professional stylists. Weekends feature VIP sampling events where guests can test high-end skincare and fragrances. Nearby, the Muslim Quarter offers authentic local cuisine and heritage crafts, allowing visitors to enjoy street food like roujiamo and liangpi after shopping, immersing themselves in old Xi'an culture.
Yes! Inside the store, the immersive makeup-themed exhibition area features Tang-style lanterns and golden-trimmed red walls—perfect for photos. Outside, a vibrant neon art installation lights up at night, creating a striking backdrop for social media content. Additionally, the rooftop sky garden café at Silverland Mall offers panoramic views of the Bell Tower. Sip a floral fruit tea while capturing stunning skyline shots, ideal for travel bloggers and influencers.
Start your day with breakfast at Hyatt Regency Xi'an Silverland, then stroll to the Bell Tower and Drum Tower to admire Ming Dynasty architecture. Head to the Muslim Quarter for lunch featuring local delicacies like roujiamo and liangpi. Return to Silverland Mall in the afternoon for a visit to Sephora, enjoying personalized consultations and exclusive product trials. End your day with a sunset walk along Nan Da Jie, soaking in the ancient city’s evening glow, all within a 1-kilometer radius.
Yes, Sephora Xi'an Bell Tower supports cross-border shipping, enabling customers to purchase limited-edition items from European and Asian brands with customs clearance assistance. Orders are shipped directly to your address. Some products include dedicated Chinese customer support and clear return policies. VIP members also enjoy tax-free discounts and exclusive gifts, making it ideal for international travelers and beauty enthusiasts seeking premium global brands.
W Hotel Xi'an is a top choice just 500 meters away, offering a 10-minute walk to Sephora Xi'an Bell Tower Intime Store. The hotel blends modern luxury with Tang Dynasty aesthetics, featuring smart rooms and a rooftop bar with panoramic city views—perfect for stylish travelers. Nearby options include Grand Mercure Xi'an Peace Gate and Renaissance Xi'an Hotel, both within walking distance and connected to Metro Line 2, providing easy access to attractions like Muslim Quarter and Giant Wild Goose Pagoda.
For those seeking cultural immersion, Xi'an Bell Tower Hotel offers historic architecture just a 3-minute stroll from the store, creating a unique contrast between ancient heritage and modern beauty retail. Many hotels also provide exclusive shopping shuttle services, ensuring seamless access to Sephora’s latest launches.
Yes, Sephora Xi'an Bell Tower Intime Store is exceptionally accessible. Located directly opposite Bell Tower Metro Station (Line 2), it's just a 2-minute walk from the exit. Whether arriving from the airport, train station, or other city attractions, you can easily transfer via metro. From Xi'an North Railway Station, take Line 2—only about 30 minutes to reach Bell Tower.
Multiple bus lines serve the area, including routes 21, 43, and 607, connecting directly to Muslim Quarter and Giant Wild Goose Pagoda. For taxis, simply input "Intime Department Store (Bell Tower Branch)" into your GPS—arrival time typically under 15 minutes. This central location makes it an ideal hub for both shopping and sightseeing.
At Sephora Xi'an Bell Tower Intime Store, you’ll enjoy a blend of cutting-edge beauty tech and local cultural flair. The store features an AI facial analysis system that recommends products based on your skin type, plus a custom fragrance workshop where you can create your own signature scent. Weekly pop-up events spotlight international brands like L'Oréal Paris and YSL Beauty, often unveiling limited-edition launches.
Staff are professionally trained in personalized makeup consultations and even offer themed experiences like "Tang Dynasty Makeup," allowing you to recreate ancient elegance with modern techniques. Spend over a set amount and receive perks such as free manicures or exclusive gift sets. It’s more than a beauty store—it’s a sensory journey through tradition and innovation.
Near Sephora Xi'an Bell Tower Intime Store, several must-see spots await. Just a 5-minute walk leads to the iconic Xi'an Bell Tower and Drum Tower, Ming Dynasty structures serving as the city’s geographic heart—especially stunning during evening light shows. A 10-minute stroll takes you to Muslim Quarter, a culinary hotspot famous for roujiamo, sour plum soup, and lamb stew bread.
For history lovers, Shaanxi History Museum is only a 15-minute ride away, housing over 380,000 artifacts showcasing 13 dynasties. Don’t miss Nanmen Book Street and Xidajie Old Town, filled with indie boutiques and intangible cultural heritage shops perfect for photos and souvenirs. Together, these sites form a seamless route blending shopping, food, heritage, and art—ideal for a full-day urban adventure.
See what other travelers say about SEPHORA

Staying at Hyatt Regency Xi'an was an absolute delight from start to finish. The room offered a stunning view of South Lake, with wide-open spaces that made every morning feel peaceful and refreshing. The value for money was outstanding—everything from the ambiance to the service exceeded expectations. Breakfast was a real highlight: diverse, delicious, and clearly prepared with care. Every item tasted fresh and authentic—not just there for show. I especially loved the oat milk coffee; it was rich, smooth, and totally worth trying. The hotel’s facilities are top-notch, well-maintained, and thoughtfully designed. From the lobby to the guest rooms, everything felt clean, modern, and inviting. Staff were friendly, professional, and attentive—shoutout to Cindy for going above and beyond. Her kindness made the stay even more memorable. If you're visiting Xi'an, this is definitely a place worth staying at. I’ll be back!

Staying at Gran Melia Xi'an was an absolute delight from start to finish. The hotel's design is elegant without being overly flashy—very refined and modern. Our Huanxiang Suite, measuring 103 square meters, felt spacious and airy, making it incredibly comfortable for our family stay. The bedding was plush and fresh with no strange odors, and the housekeeping staff were consistently attentive—daily cleaning, plus a second tidy-up in the evening, which made a big difference. The staff on the executive floor were especially memorable: warm, patient, and genuinely thoughtful. They greeted my child by name each time and even brought over two small packs of chips just because he liked them—such a sweet, personal touch. The executive lounge snacks were also excellent—on our first night, when we were rushing to get ready, I stopped by for a quick bite. There was a good variety of options, and everything felt fresh and well-curated. Location-wise, this hotel is unbeatable—just across from the Tang Paradise Garden, a short walk to the lively Tang Dynasty Night Market, and close to Qujiang Book City. Everything is pedestrian-friendly, which is perfect for exploring the area at your own pace. The concierge at the lobby was outstanding—professional, efficient, and clearly experienced. A few words were enough for him to understand exactly what I needed, living up to the Gold Key reputation. Overall, while it might not be the flashiest hotel in town, the service quality ranks among the top I've experienced. It’s calm, respectful, and deeply considerate—everyone knows their role and executes it flawlessly. That level of consistency is rare. One small suggestion: please extend breakfast service a bit longer. We arrived around 10:30, and the serving station had already been cleared—plates and tongs were gone—even though food was still available. It left latecomers stranded without tools to serve themselves. A minor fix, but would make a big difference. Thank you so much for such a wonderful stay!

Staying at The Westin Xi'an was an absolute highlight of my trip to Xi'an. The location is unbeatable—just steps away from the iconic Great Wild Goose Pagoda and the vibrant Datang Fubu Night Market. Whether you're out late enjoying the nightlife or heading out early for sightseeing, everything is within easy reach. Nearby shopping malls offer plenty of options for retail therapy, and it's super convenient to visit major attractions like the Terracotta Warriors and Huaqing Palace. The hotel itself is beautifully designed with a stunning atrium filled with ginkgo trees—perfectly golden during autumn, creating a breathtaking atmosphere. Despite being in the heart of the city, the place is wonderfully quiet and peaceful. Cleanliness is top-notch, and the breakfast buffet offers a fantastic variety of both Western and Chinese dishes—all fresh and delicious. The staff are warm, attentive, and always ready to help. I was especially impressed by the complimentary museum exhibition on the lower level, which adds a cultural touch to the stay. This isn’t just a hotel—it’s a memorable experience. Highly recommended, and I’ll definitely be back.

This stay was absolutely fantastic! From check-in to check-out, the staff went above and beyond—especially the front desk attendant, who was incredibly friendly and helpful. He gave great local tips and even assisted with transportation arrangements, making our entire trip to Xi'an much smoother. The hotel’s location is perfect—just a short walk from Xishao Men Metro Station and close to the airport bus stop, so getting around was super convenient. The room was clean, spacious, and well-equipped, but what really stood out was the indoor pool—it’s quiet, well-maintained, and perfect for unwinding after a long day of exploring. And the restaurant’s grilled dishes? Absolutely delicious—fresh ingredients, great flavor, and worth trying if you’re here. With such excellent service, comfort, and value, I’ll definitely be coming back next time I visit Xi'an.

My first visit to Xi'an turned out to be an unforgettable stay at HUALUXE Xi'an Tanghua by IHG. The location is perfect—just a 10-minute walk from the bustling Datang Fubin Night Market, the Chang’an Twelve Hours experience, and the beautiful Daming Palace Park. No need for taxis; everything is within easy reach on foot. I was there during my birthday, and the hotel went above and beyond—surprised me with a delicious cake and even decorated the room with care. It felt truly special. The breakfast buffet was fantastic, offering a wide variety of options, including authentic local favorites like lamb stewed bread (yang rou pao mo), meat-filled buns (rou jia mo), Biangbiang noodles, and Zengao. Plus, the garden features two gorgeous peacocks that stroll around peacefully—perfect for photos. The room itself was spacious, clean, and incredibly comfortable, with soft bedding and complimentary sleep aids like herbal pillows and sachets. The view outside the window was stunning, especially at night when the Big Wild Goose Pagoda lights up. I’d definitely come back again. Special shoutout to service staff Bingyue—so friendly, helpful, and attentive. Highly recommend this hotel to anyone visiting Xi'an!

My stay at Shangri-La Xi'an was absolutely outstanding—truly a top-tier experience from start to finish. From the moment I walked in, the staff, especially front desk agent Xiao Lv, made me feel genuinely welcomed with warm hospitality. The room was immaculate, spotlessly clean, and the bed was incredibly comfortable—perfect for a restful night’s sleep. Breakfast was a highlight: generous buffet with a great mix of local and international options, all fresh and well-prepared. What really stood out was how attentive the hotel team was when I accidentally left my phone behind after check-out. The manager promptly helped reissue my access card and even coordinated with housekeeping to retrieve my item—such thoughtful service that truly went above and beyond. Location is convenient, close to major attractions, and easy to reach via public transit. This level of care and comfort makes it a must-stay choice for any visit to Xi’an. I’ll definitely be back and would highly recommend it to anyone looking for a premium yet personal experience.

Staying at The Ritz-Carlton, Xi'an was an absolute delight from start to finish. I was happily assigned a quiet room that made for a peaceful and restful stay—perfect after long days exploring the city. The breakfast spread was incredible: endless options, fresh ingredients, and delicious flavors. I especially loved the local specialties—they brought a real taste of Xi'an to the table. My personal concierge, Bruce, went above and beyond with his warm, thoughtful service. He greeted me with a little welcome gift and was always just a call away whenever I needed help—quick, professional, and genuinely caring. This level of attention to detail makes all the difference. I’d absolutely return in a heartbeat and highly recommend this hotel to anyone visiting Xi'an.

The stay exceeded all expectations—every aspect was outstanding, and I’ll definitely choose Crowne Plaza again on my next visit to Xi'an. Due to a delayed high-speed train schedule, we arrived at Xi'an North Station right at the stroke of midnight, facing heavy crowds and long waits for taxis—truly tiring after the journey. But as soon as we stepped through the hotel’s revolving doors, everything changed. The subtle ambient scent in the lobby instantly refreshed me, even after feeling slightly queasy from the trip. The doorman’s warm welcome and the front desk staff’s attentive service made us feel instantly at home. The room was spacious with excellent heating, and both the living and bedroom TVs supported screen mirroring. The capsule coffee was rich and delicious, perfect for a relaxing evening. After soaking in the bathtub while watching TV, I headed up to the 5th floor gym—clean facilities, a well-maintained pool, and even a massage tub in the changing area. The hotel is walking distance to Yonghui Supermarket and Kaidi Plaza, making shopping incredibly convenient. Best of all? Food delivery arrives via robot—so futuristic and efficient! From comfort to convenience, this place delivers on every level. Highly recommend for travelers seeking quality, warmth, and modern touches.

Staying at Slater International Hotel was an absolute delight! The location is incredibly convenient—just take the Metro Line 2 to Beichitou Station, then a short 5-minute walk to the hotel. The building looks stunning from the outside, and stepping inside only confirms that this is a true five-star experience. The lobby has a modern, elegant vibe, and the room exceeded my expectations—spacious, beautifully designed, with top-notch amenities. The bed was incredibly comfortable, and everything was spotless, down to the bathroom. Staff were friendly and attentive, making check-in and check-out smooth and stress-free. Plus, the area is well-equipped with supermarkets, convenience stores, a variety of restaurants, and even a hospital nearby, which added extra peace of mind. With such great value and a prime location, I’d definitely stay here again on my next visit to Xi’an.

This was my second stay at this hotel, and I’m happy to say everything lived up to expectations—plus, I got upgraded to a larger room! The suite is spacious with excellent layout and well-maintained amenities. The only minor issue was the hot water in the bathtub—it didn’t get quite hot enough for my taste. Breakfast was a highlight: the local Xi’an dishes had authentic flavor, though not overly standout; however, the Western breakfast options were impressive—fresh, varied, and high quality. Location-wise, it’s unbeatable—just a short walk from the Bell and Drum Towers, and very convenient access to the Wukou Metro Station. The surrounding area has plenty of dining options and daily necessities. Overall, a fantastic experience with great value for money. I’ll definitely be returning when I come back to Xi’an.

The front desk concierge absolutely deserves a huge shoutout! Their service was exceptional—not only did they proactively help with our luggage, but they also took the time to warmly guide us through the hotel’s dining options, opening hours, and nearby shopping areas. It felt so personal and thoughtful. The room itself was cozy and beautifully appointed, spotlessly clean with all amenities in perfect working order. From the comfortable bed to the quiet ambiance, it made for a truly relaxing stay. Every little detail was considered, making the entire experience unforgettable. I’ve already recommended this hotel to friends and will definitely be back.

This was my second stay at this Sheraton, and I’m already planning my next visit. The pool area is absolutely perfect—serene, well-maintained, and just right for a relaxing swim. The service continues to impress; staff are friendly, professional, and always ready to help without being intrusive. It’s clear this hotel has built a strong reputation over the years, and it shows in every detail. I especially love the à la carte Chinese restaurant—two of the servers stood out with their warm smiles and attentive yet unobtrusive service. And the breakfast? Outstanding. Huge variety, fresh ingredients, and delicious flavors. Perfect start to the day. If you’re in Xi’an, this is definitely a top choice.
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