Tulum/Smilingtulum Top Hotel Picks
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| # | Hotel | Stars | Rating | Reviews | Distance |
|---|---|---|---|---|---|
| 1 | Una Vida | ★★★★ | 4.6 | 1 | 2.22 km |
| 2 | Meli-Melo P&B | ★★★ | 4.6 | - | 4.64 km |
| 3 | Stay in the Heart of Tulum - Best Location in Town | ★★★ | 4.6 | - | 0.83 km |
| 4 | Panacea Condo Tulum | ★★★ | 4.5 | - | 3.01 km |
| 5 | Basic Tulum | ★★★ | 3.9 | - | 2.66 km |
Looking for a 2024 award-winning hotel in Tulum, Mexico? This gem offers everything from private balconies and plush bedding to a water park and snorkeling/diving adventures! Kids will love the special meals, while adults can unwind at the spa or sip cocktails in the garden-view bar. With airport transfers and free WiFi, convenience is guaranteed. Just 10 minutes from Tulum Ruins and Grand Cenote, you can explore ancient history by day and savor authentic Mexican cuisine by night – the ultimate getaway!
See what other travelers say about Smilingtulum
The location couldn’t be better—just steps from downtown Tulum, perfect for exploring the area on foot or hopping on a quick ride. Samy at reception was truly exceptional—friendly, attentive, and made us feel right at home from the moment we arrived. The hotel itself is gorgeous, with a calm, inviting atmosphere and excellent security that gave us peace of mind throughout our stay. The only minor downside was a small charge for makeup left on the towels, but honestly, it’s such a tiny detail and the overall experience far outweighs it. If you’re looking for a stylish, safe, and centrally located spot in Tulum without sacrificing comfort, this place is a top pick. Highly recommend!
We stumbled upon this hidden gem during our bike tour exploring the cenotes around Tulum, thanks to our amazing local guide Ursula. Nestled deep in the jungle, Meli-Melo P&B offers an unforgettable breakfast experience surrounded by lush greenery and peaceful silence. The French owner and his team couldn’t have been more welcoming—warm, friendly, and genuinely attentive. It’s a perfect escape from the crowds of Tulum, offering a serene, authentic vibe that feels like stepping into another world. If you’re looking for a quiet, natural retreat with great hospitality and a touch of charm, this is a must-visit. We’ll definitely be back.
Staying at this hotel in the heart of Tulum was an absolute highlight of my trip. The location couldn’t be better—right next to authentic local restaurants and buzzing nightlife spots, making it super easy to explore the town on foot. I loved walking out the door and being surrounded by the vibrant energy of Tulum’s core area. The owner was incredibly helpful and responsive whenever I had questions or needed advice—whether it was about nearby attractions or local tips, they went above and beyond to assist. Their warm hospitality made me feel right at home. If you're looking for a central, convenient, and welcoming base in Tulum, this is definitely the place to stay. I’d book it again in a heartbeat.
Absolutely perfect! Our stay at Panacea Condo Tulum was exactly what we hoped for—no surprises, just pure relaxation. The unit matched the listing perfectly, with a clean, modern vibe and thoughtful touches throughout. The staff were discreet yet incredibly friendly, always ready to help without being intrusive, making our experience feel seamless. We booked the romantic penthouse suite, which came with a private balcony pool—small but ideal for a quiet dip while enjoying sunset views over the jungle and sea. The two shared pools in the center of the property are equally lovely: surrounded by lush greenery, peaceful and inviting. The fitness room is well-equipped, so staying active during vacation was easy and convenient. Parking is limited but always available—right next to the entrance, which made getting in and out hassle-free. This place truly delivers on comfort, privacy, and convenience. A top-tier choice for anyone looking for a serene, stylish escape in Tulum.
Tulum's Basic Tulum is a hidden gem nestled just outside the main town, offering a peaceful retreat with only six rooms—feeling more like a cozy home than a hotel. The place is spotless, and each room is generously sized with a mini-fridge for convenience. The staff are warm and welcoming, always ready to help without being intrusive. It’s perfect if you're seeking tranquility without sacrificing comfort. Plus, there are plenty of great restaurants nearby—walking distance means you can easily explore local flavors without needing a car. For a quiet escape with charm and simplicity, this is a top choice. No hesitation needed!
This place is absolutely breathtaking—the photos don’t even come close to capturing the calm and serenity I felt the moment I stepped in. The pool area is stunning, with a cozy poolside restaurant and spa just steps away. I did yoga one morning at sunrise in the yoga tower, and it was such a peaceful, rejuvenating experience. Every evening, I’d unwind in the outdoor tub—it was pure bliss. And the best part? There’s a private cenote tucked behind the property, only for guests, offering a truly magical escape. My only wish was that the restaurant stayed open for dinner on nights when I didn’t feel like leaving the property. But honestly, that’s just a tiny detail. This stay was unforgettable—highly recommend for anyone seeking peace, beauty, and a touch of paradise.
The Secrets Tulum Resort and Beach Club has a promising concept, but the reality falls short in several areas. The main pool area feels more like a kiddie splash zone than a functional lounge space—more for kids than adults. Drinks served at the on-site bars don’t match the quality expected from a Secrets property, which is disappointing given the brand’s reputation. The beach club experience is also hindered by long transfers—expect to spend 30 to 60 minutes just getting there and back, which cuts into relaxation time. Overall, it feels more tailored to younger travelers looking for a vibrant, casual vibe rather than a refined, relaxing escape. If you’re okay with the commute and don’t mind a less polished atmosphere, it still offers a unique tropical setting. But if comfort and seamless service are priorities, this might not be the best fit.
The overall stay at the hotel was absolutely delightful. The staff were incredibly attentive and friendly, the food was excellent, and the facilities were beautifully designed with a great vibe. The only minor downside is that getting out for dinner or exploring nearby areas requires a car, and transportation options in Tulum can be quite expensive. That said, once you're inside the property, everything you need is right there—so it's easy to just relax and enjoy the experience. If you're looking for a peaceful, well-run retreat with top-notch service and charm, this place is definitely worth considering.
I absolutely love the food here—every dish is delicious, and I can't get enough of the hibiscus margarita! The staff are incredibly friendly and always going the extra mile to make your stay enjoyable. I come back every chance I get, and I’d highly recommend trying the menu items—they’re all fantastic. What really stands out is the dedicated kids’ area; it’s a huge plus if you're traveling with family. My kids had a blast, and I could relax knowing they were safe and entertained. The location is perfect—close to the beach and just a short ride into Tulum town. This place offers an unbeatable mix of great food, warm hospitality, and family-friendly amenities. Definitely a top pick for anyone looking for a memorable getaway.
Staying at Azura Boutique Hotel was an absolute delight, especially the two-bedroom apartment which felt like a spacious home away from home. From the moment we walked in, the air-conditioned living area welcomed us with generous space—two sofas and a large dining table for six fit perfectly into this open, airy room. The TV worked flawlessly, and I appreciated being able to plug in my USB device. Free Wi-Fi was strong and reliable throughout our stay. Both bedrooms were comfortably air-conditioned, with plush beds and pillows that made for excellent sleep. Each room came with its own en-suite bathroom featuring powerful showers and 24-hour hot water—no cold surprises here. There’s also a well-stocked vanity with extra toiletries, a chest of drawers, and a built-in wall unit with ample storage for clothes and luggage. Even better, there’s an additional drawer space for anything else you might bring along. Plus, fresh towels, clean bedding, and a safe were provided—storage wasn’t an issue at all. The kitchen is fully equipped if you want to cook or self-cater: gas stove, fridge, microwave, plates, cutlery, cups, and a coffee machine with complimentary pods and tea bags delivered daily. Though a kettle would’ve been nice, everything else was top-notch. What really stood out was the daily cleaning—towels, linens, soaps, shampoos, toilet paper, lotions, and kitchen surfaces were all refreshed every day. My son and his girlfriend stayed in the smaller one-bedroom unit (no kitchen), but it was still very spacious and well-appointed with AC, Wi-Fi, TV, mini-fridge, coffee machine, and even a fold-out sofa bed when needed. The hotel’s location is unbeatable—just 200 meters from Tulum’s main street, with a local Oxxo store right across the road. The rooftop features two charming little plunge pools and is the only designated smoking area—perfect for relaxing with a drink while enjoying the view. Staff spoke limited English but were always friendly and eager to help, whether arranging taxis or planning excursions. Yes, the price is on the higher side—around £170–200 per night for the two-bedroom, and £140–150 for the single bedroom—but honestly, it was worth every penny. This place feels special, thoughtfully designed, and incredibly well-maintained. I’d highly recommend it to anyone looking for comfort, privacy, and a touch of luxury in Tulum.
This compact yet perfectly curated hotel delivers big on charm and convenience. I booked through a platform—its pricing was unbeatable compared to the Marriott website, making it a no-brainer. The all-inclusive rate covered everything: meals, drinks, and even late-night snacks, so I could enjoy every moment without worrying about extra costs. Located just steps from downtown Tulum, I was able to walk to major supermarkets in minutes—perfect for grabbing essentials or souvenirs. The vibe is fresh, modern, and full of personality, with staff who go above and beyond. It’s rare to find such a well-rounded experience at this price point. Definitely a standout choice if you’re looking for comfort, value, and easy access to local life.
Thank you, Alfredo, for your exceptional service! The property is absolutely stunning—beautifully designed with a serene atmosphere that truly captures the essence of Tulum. The food is incredible, with delicious dishes that cater to vegans, making it a great choice for travelers with diverse dietary preferences. Our server was incredibly kind and attentive throughout our visit. Whether you're traveling with friends or family, this place is highly recommended. It’s not just a hotel—it’s a memorable experience from start to finish. I’ll definitely be returning.
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