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At Hangzhou Mansion Shopping Mall's luxury haven, TORY BURCH dazzles with uptown NYC vibes! Their signature handbags and elegant flats featuring the iconic double-T logo are Instagram gold. Discover Asia-exclusive pieces in dreamy neutral palettes that flatter every silhouette. Pro tip: After scoring that perfect tote, unwind with artisanal coffee by the Grand Canal—this is how locals do chic Hangzhou style!
Four Seasons Hotel Hangzhou at West Lake
Nestled in the northwest corner of West Lake, this luxury hotel seamlessly blends traditional garden architecture with modern elegance. Rooms are inspired by Jiangnan silk embroidery, offering understated sophistication. Jin Sha Restaurant delights with innovative Jiangzhe cuisine, while West Lake Restaurant serves authentic Italian flavors. Traveling with kids? The children's playground and Treasure Hunt activities will keep them entertained for hours! Unwind at the award-winning spa center. Whether it's a romantic getaway or family vacation, this hotel promises an unforgettable experience.
West Lake State Guesthouse
Nestled by the West Lake with 2000 meters of shoreline, this luxury retreat offers breathtaking views of Su Causeway at Dawn and Leifeng Pagoda at Sunset! Designed by masters for the G20 Summit, its classical gardens blend historic villas with poetic landscapes. Rooms exude elegant comfort, while the famed Ziwei Restaurant serves state-banquet-level cuisine. Enjoy the pool, spa, and tea house—perfect for couples or families. With attentive service (including airport transfers), it’s a slow-living paradise within a UNESCO World Heritage site!
Park Hyatt Hangzhou
This luxury hotel is nestled in the bustling CBD of Qianjiang New Town, yet offers a tranquil retreat with its modern Jiangnan courtyard design. The elegantly appointed rooms feature Le Labo 33 amenities and boast stunning night views and lake scenery. With four exquisite dining venues, including a Black Pearl two-diamond restaurant, food lovers are in for a treat. The pool and fitness center are top-notch, and the professional service team ensures a memorable stay. Perfect for both family trips and business meetings, its prime location offers easy metro access, great shopping, and endless dining and entertainment options!
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou
This Luxury Collection Hotel by Marriott is a perfect blend of elegance and convenience along the Qiantang River. Every room features floor-to-ceiling windows with breathtaking river views, equipped with B&W speakers and Illy coffee machines. Dine with a view at Azure Chinese Restaurant for authentic Hangzhou cuisine or Jing'an Grill & Bar for Western delights. The 24-hour fitness center and infinity pool will keep you refreshed. With impeccable service from airport transfers to valet parking, it's ideal for both business and leisure. Plus, its prime location offers easy access to West Lake and the Qiantang River tidal bore – a true gem in Hangzhou!
Conrad Hangzhou
Nestled in the heart of Qiantang New Town, this hotel is a perfect blend of luxury and convenience. Directly connected to Raffles City and just a short walk from MixC Shopping Mall, it offers easy access to shopping and cultural attractions. The rooms feature floor-to-ceiling windows with stunning views of Qiantang River and West Lake. Enjoy top-notch amenities including a pool, spa, and fitness center, along with 24-hour front desk service. With a metro station just 100 meters away, getting around is a breeze. Whether for business or leisure, this hotel promises an unforgettable stay!
Relais & Chateaux Seven Villas Hangzhou
Nestled by West Lake, this hidden gem of Ming-Qing architecture transforms Republic-era villas into a poetic sanctuary. Soak in freestanding tubs amidst rosewood furnishings, with bamboo whispering outside your window. Let your 24h butler arrange private e-bike tours, then savor Michelin-starred Chinese banquets and kaiseki dinners. Unwind in the garden spa or stroll through 4800sqm of Jiangnan landscapes – where every corridor frames a live scroll painting. With tea ceremonies under ancient eaves and French cuisine in pagodas, this isn’t a stay but a cultural immersion.
Frequently Asked Questions
Everything you need to know about TORY BURCH
Marriott Hotel Hangzhou City Centre is the top choice, just 300 meters from Tory Burch Hangzhou Department Store, a 5-minute walk away. Located in the heart of downtown, it’s within easy reach of Hupan Silver Tower and West Lake Scenic Area, offering modern rooms with panoramic city views and some featuring distant vistas of West Lake. The hotel features a fitness center, indoor pool, and rooftop bar—perfect for travelers seeking comfort after shopping.
For a luxury alternative, consider Four Seasons Hotel Hangzhou at West Lake, located about 2 km away. Renowned for its authentic Jiangnan garden design and premium lakefront access, it provides an elegant retreat ideal for those looking to unwind post-shopping. Both hotels offer complimentary shuttle services to major shopping destinations, ensuring seamless convenience.
Near Tory Burch Hangzhou Department Store, explore Hupan Silver Tower in77, a vibrant fashion hub featuring international brands and local designer boutiques—ideal for trend-conscious shoppers. A 10-minute walk leads to West Lake Cultural Square, where you can soak in Hangzhou’s 1,000-year-old heritage and enjoy a quiet moment at Lakeside Bookstore, sipping coffee while reading about Song Dynasty culture.
Just a 15-minute drive away, Hefang Street offers a traditional Hangzhou experience with historic shops selling hand-embroidered silk, Longjing tea, and snacks like Dongpo Pork and Ding Sheng Cake. Weekends feature performances of intangible cultural heritage such as Hangzhou Opera and Yue Opera, blending shopping with authentic local charm.
It takes just 10 minutes by car or 15 minutes on foot to reach West Lake, specifically the Hupan Park entrance. For a relaxed journey, rent an electric shared bicycle outside the store and ride along Nanshan Road, enjoying lush greenery and scenic lake views.
A unique option is the West Lake Water Bus, departing from Hupan Pier, which glides across the lake past iconic spots like Su Causeway and Broken Bridge. Ideal during sunset, this route offers panoramic views and a poetic glimpse into "Heaven above, Suzhou and Hangzhou below." It’s not only convenient but also elevates your travel experience with a touch of elegance.
Hangzhou West Lake Siyuan Hotel is a top choice, just 1.5 km from the Tory Burch store with an 8-minute drive. The hotel blends traditional Jiangnan garden aesthetics with modern luxury, offering private courtyard rooms and lake-view suites with panoramic views of West Lake. Guests enjoy exclusive concierge services, including private shopping tours, in-store appointments, and complimentary premium electric shuttle service to nearby malls.
Alternatively, Hangzhou Huanglong Hotel is a 10-minute walk away, featuring elegant Chinese-inspired interiors and five-star service standards. Its business center provides event HopeGoo for brand pop-up experiences and offers high-end gift wrapping services, ideal for luxury shoppers seeking personalized attention.
Take Line 1 Metro to "Ding'an Road Station," a 5-minute walk from the store. Alternatively, use DiDi or Gaode Ride-hailing, reaching the store in about 6 minutes at around ¥25. For self-driving, the mall has a large underground parking lot with 24/7 security monitoring and smart navigation, including contactless payment and real-time space availability. Many nearby hotels, such as Shangri-La West Lake, also offer complimentary shuttle service directly to the brand’s storefront, eliminating the need to search for parking.
Beyond the flagship counter, Hangzhou Department Store features a customization zone where customers can engrave initials or customize colors on handbags and footwear. Weekend pop-up events include limited-edition pre-sales, fashion talks, and runway shows—attendees receive a special gift set. The mall also hosts an international fragrance lounge, offering samples of Tory Burch perfumes in a serene relaxation area. High-tier members can book private shopping consultations with dedicated stylists for a personalized, seamless experience.
Traveler Reviews
See what other travelers say about TORY BURCH
Four Seasons Hotel Hangzhou at West Lake
Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.
West Lake State Guesthouse
Staying at West Lake State Guesthouse was an absolute delight. The facilities exceeded my expectations—spacious, elegant, and thoughtfully designed with attention to detail. The room was immaculately clean, and every corner felt fresh and well-maintained. What truly stood out was the location: just a short walk from West Lake, making it incredibly convenient for sightseeing. Getting to Feilai Feng was also quick and easy by car or public transport. The staff were warm, attentive, and genuinely helpful—always smiling, ready to assist, and going the extra mile to make your stay comfortable. Dining at Zhiwei Hall was another highlight. The food was excellent, with authentic flavors and beautiful presentation. While some dishes were on the pricier side, considering the quality, setting, and service, it felt justified. My family especially loved the taste of the signature dishes and kept raving about them afterward. Overall, this was a perfect blend of luxury, comfort, and hospitality. A top-tier experience with outstanding value. I’d definitely come back and recommend it to anyone visiting Hangzhou.
Park Hyatt Hangzhou
Staying at Park Hyatt Hangzhou was an absolutely exceptional experience from start to finish. The location is incredibly convenient—just a short walk or quick transit ride away from major attractions and shopping districts, making it easy to explore the city without hassle. The concierge team, especially Kevin, went above and beyond with their warm, attentive service. Any request I had was handled promptly and with genuine care. My room was immaculate, spacious, and beautifully designed, with top-notch amenities and excellent attention to detail. The bedding was incredibly comfortable, and the soundproofing ensured a peaceful night’s sleep—no noise from the street or neighboring rooms. Everything felt fresh, well-maintained, and thoughtfully curated. For the quality, comfort, and service, this hotel offers outstanding value. I’d highly recommend it to anyone visiting Hangzhou, and I’ll definitely be returning when I come back.
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou
I’ve seen so many posts on Xiaohongshu about this hotel, and honestly, I was a bit skeptical at first—especially with the price point. But after staying here, I’m seriously impressed. We were upgraded to a 180-degree river view room for free, and the view alone is worth every penny—watching the Qiantang River stretch out in front of you during the day or the city lights sparkle at night is unforgettable. The service was prompt and thoughtful throughout our stay. Special shoutout to Anthea at reception—friendly, efficient, and always smiling. And Jack from the Chinese restaurant went above and beyond with his warm hospitality. Everything felt personal, not just transactional. If you're looking for a luxury experience with a stunning riverside view and genuine care from staff, this place delivers. Highly recommend it.
Conrad Hangzhou
My stay at Conrad Hangzhou was absolutely seamless from start to finish. Special shoutout to Coco and Judy— their service stood out with genuine warmth and attention to detail. From check-in to follow-up inquiries, they made me feel truly valued. The hotel’s location is a major plus—right in the heart of a vibrant shopping district, with a metro station just steps away. Whether you're here for business or leisure, getting around is effortless. I also appreciated how quickly the team responded to any requests—no delays, just efficient, friendly service. Every little thing was handled with care, making this an outstanding experience overall. Would definitely return.
Relais & Chateaux Seven Villas Hangzhou
Staying at Seven Villas Hangzhou for the second time was just as magical as the first. The staff went above and beyond with their warm, professional, and genuinely attentive service—every interaction felt personal and thoughtful. The room was immaculate, quiet, and beautifully appointed with all the amenities you’d want for a peaceful retreat. I extended my stay this time to fully explore the on-site dining, and wow—every restaurant exceeded expectations. From Xie Xiang Lou to Man Shu and San Yan Ge, each dish looked like a work of art, so visually stunning that even someone who rarely takes photos found themselves snapping shots. But it’s not just about looks—the taste was equally exceptional: only the finest ingredients were used, and every bite delivered an unforgettable flavor experience. The upgraded afternoon tea at San Yan Ge was particularly delightful, with elegant pastries and perfectly paired teas. And let’s not forget the Xiao Qing Spa—pure bliss from start to finish. If you’re looking for a serene, luxurious escape with world-class food, service, and ambiance, this is the place. A truly unforgettable stay.
Elong Hotel Hangzhou WestLake
The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.
Grand New Century Hotel Canal Hangzhou
Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.
JOYVILLAHotel
This was my third stay at this hotel, and every visit has been just as relaxing and satisfying as the last. The location is unbeatable—right next to Fahjing Temple and Fahjing Temple, with Lingyin Temple and Fajixi Temple just a short walk away. Surrounded by lush greenery and the calming scent of incense, the atmosphere feels incredibly peaceful and energetically clean. The staff, especially the concierge, are warm, attentive, and always ready to help—making the entire experience stress-free and enjoyable. Breakfast was delicious, with fresh fruit and tasty desserts. The room was spotless, well-equipped, and beautifully designed with a calm, modern aesthetic. It’s clear that attention to detail goes beyond just comfort—it’s about creating a truly restful retreat. I’m already looking forward to coming back next year.
Pins De La Brume Hotel
Staying at Pins De La Brume Hotel in Hangzhou was an absolute delight. The moment I stepped into the courtyard, I was greeted by a peaceful serenity that instantly relaxed me. The room was immaculately clean and offered a stunning view of the distant mountain-top temple — serene and picturesque. The underfloor heating kept the room perfectly warm without being too hot, and the air purification system ran quietly, so it never disturbed my rest. Staff at the front desk and my personal concierge were incredibly attentive and thoughtful — they made sure every need was met with genuine care. During New Year’s holiday, when ride-sharing and buses were restricted near the scenic area, the hotel arranged a shuttle to drop us off right at the entrance, which was incredibly convenient. Everything was seamless and well-organized. This place isn’t just comfortable — it’s truly special. A perfect blend of tranquility, luxury, and exceptional service. I’ll definitely be returning.
Sunday Sunny Resort
This was hands down the best booking of our trip—booked early before prices went up, and the value for money was outstanding. Nestled on San Tai Mountain, the hotel offers a peaceful retreat with fresh air and stunning natural surroundings. The nearest bus stop is at Yu Qian Temple, but we actually preferred walking to Wugui Tan to try the rowboat ride—unfortunately, it was canceled due to weather, but we made up for it by taking a scenic water bus from Guo Zhuang Pier to Hua Gang Guan Yu. The views along the way were absolutely beautiful. After exploring Hua Gang Guan Yu, we returned via the Xiao Lian Qing Feng line from Su Di Pier, which dropped us right at Yu Qian Temple Station—perfect for heading back to the hotel. One small downside: limited food delivery options nearby, but overall, the experience was flawless. This place truly delivers comfort, convenience, and charm.
Zhiyi Shangpin Hotel (Hangzhou Qianjiang New City)
This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!
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