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At Hangzhou Mansion Shopping Mall's luxury haven, TORY BURCH dazzles with uptown NYC vibes! Their signature handbags and elegant flats featuring the iconic double-T logo are Instagram gold. Discover Asia-exclusive pieces in dreamy neutral palettes that flatter every silhouette. Pro tip: After scoring that perfect tote, unwind with artisanal coffee by the Grand Canal—this is how locals do chic Hangzhou style!
Nestled in Longjing tea fields, this designer hotel blends nature with artistry flawlessly. As a Gold-Tier Cultural Theme property, it features floor heating & smart systems, even curated toiletries. 70 uniquely themed rooms, organic farm-to-table dining, and handcrafted winter-brewed wine. Kids love the playground & childcare, while couples adore stargazing rooms. The walkable location to Lingyin Temple with free parking makes it perfect for eco-chic getaways.
Nestled in the northwest corner of West Lake, this luxury hotel seamlessly blends traditional garden architecture with modern elegance. Rooms are inspired by Jiangnan silk embroidery, offering understated sophistication. Jin Sha Restaurant delights with innovative Jiangzhe cuisine, while West Lake Restaurant serves authentic Italian flavors. Traveling with kids? The children's playground and Treasure Hunt activities will keep them entertained for hours! Unwind at the award-winning spa center. Whether it's a romantic getaway or family vacation, this hotel promises an unforgettable experience.
Nestled by the West Lake with 2000 meters of shoreline, this luxury retreat offers breathtaking views of Su Causeway at Dawn and Leifeng Pagoda at Sunset! Designed by masters for the G20 Summit, its classical gardens blend historic villas with poetic landscapes. Rooms exude elegant comfort, while the famed Ziwei Restaurant serves state-banquet-level cuisine. Enjoy the pool, spa, and tea house—perfect for couples or families. With attentive service (including airport transfers), it’s a slow-living paradise within a UNESCO World Heritage site!
This designer hotel is full of style, located between West Lake and Xixi Wetland, facing Zhejiang University Sci-Tech Park. The rooms feature Italian designer furniture and Kingkoil mattresses, with air purifiers for a comfortable stay. The G floor has a 24-hour gym and children's playground, perfect for families. The buffet breakfast is diverse and delicious, and you can even enjoy West Lake Longjing tea! With convenient transport and proximity to attractions, it's an ideal choice for couples and families alike!
Nestled in the West Lake Scenic Area, this 1934-era garden villa blends history with modern luxury. Designed by renowned architects, the hotel retains its original charm while offering unique rooms named after flowers. Enjoy the endless library, tea room, and wedding lawn for a serene escape. The on-site restaurant serves fusion cuisine, perfect for couples or families. With thoughtful service and tranquil surroundings, it’s an ideal retreat for relaxation and romance.
This designer hotel in the heart of Qianjiang New District boasts a striking golden sphere design, forming a "sun and moon" spectacle with the nearby opera house. Rooms feature floor-to-ceiling windows with panoramic views of the Qiantang River or city light shows. With five diverse dining venues ranging from Cantonese to Mediterranean cuisine, culinary delights abound. Its column-free grand ballroom has hosted events like the G20 Summit, while the fitness center, pool, and spa offer relaxation. Excellent metro access and shopping options nearby make it ideal for both business and leisure.
This hotel is the perfect blend of business and leisure! Located in the heart of Hangzhou, it offers prime location with easy access to the bustling city center and stunning night views for romantic evenings. The design combines modern luxury with Jiangnan courtyard style, and the high-tech smart systems ensure a top-notch stay. Whether it's the executive lounge or the pool, every corner is designed for relaxation. The state-of-the-art meeting rooms are ideal for large events, while family-friendly amenities keep kids entertained. With attentive service, a warm front desk, and delicious breakfast, it’s a great value for money!
Nestled near the ancient Lingyin Temple, this designer hotel blends Zen aesthetics with modern luxury. Spacious suites, aromatic spa, and a lakeside tea terrace offer serenity, while family-friendly amenities and thoughtful services cater to all travelers. Praised for its scenic views and gourmet breakfast, every detail—from the artistic décor to the heated pool—creates an unforgettable stay. Perfect for couples seeking romance or families exploring Hangzhou’s culture.
This hotel is the ultimate choice for an urban getaway! Nestled by the Qiantang River, it boasts stunning river views and easy access to West Lake and the Star Avenue commercial district. The top-notch facilities include an indoor heated pool, state-of-the-art fitness center, and even personal training sessions. Rooms are stylish and comfortable, featuring the Sheraton Sleep Experience for a restful night. Multiple dining options offer international cuisine, from Chinese to Western dishes, plus a modern lobby bar for relaxation. Whether for a romantic date, family trip, or business travel, this place is perfect!
A vibrant hub for the young and trendy! Unwind in Japanese-style rooms with tatami beds and giant Netflix screens, or head to the rooftop bar for authentic yakitori under starry skies. Just 5 mins from West Lake, this designer hotel buzzes with jazz records, comedy nights, and BBQ parties. Perfect for couples seeking romance, families loving the kids' play area, or friends craving a cinematic escape – with convenience stores, hotpot, and metro access right at your doorstep.
This designer hotel is a delightful surprise! Located on Fuxing Road in Hangzhou, backed by the Qiantang River, it's just a short walk to the subway and easy access to West Lake and Songcheng. The smart rooms are impressive, featuring Gujia luxury bedding and TOTO smart toilets, plus facial recognition check-in for a high-tech experience. Kids will love the play area and children's meals. At night, enjoy the Qiantang River night view from the terrace or dine at the all-day restaurant. Perfect for both business trips and family vacations!
Craving an escape? Nestled in Longjing’s tea fields, this designer boutique hotel charms with century-old osmanthus trees and mountain views. Rooms feature floor heating, B&O speakers, and Instagram-worthy corners. Enjoy sunlit breakfasts, afternoon tea on the balcony, or craft beers under starry skies. Family-friendly perks include a kids’ pool, pet-friendly policies, and even a private hot spring. With 5-star bedding and warm hospitality, guests rave about the ‘unforgettable vibes’—perfect for slowing down amidst nature’s embrace.
This boutique hotel is a hidden gem! Nestled beside the Grand Canal, it offers a peaceful retreat while being just steps away from the metro, making it easy to explore West Lake, Xixi Wetland, and the canal. The architecture blends Qing Dynasty courtyard charm with Jiangnan garden aesthetics, featuring white walls, black tiles, and winding paths. Choose from over a dozen uniquely styled rooms, from rustic stone walls to民国-era brick houses, even some with hand-brew coffee gear or projectors! The Instagram-worthy rooftop café pairs delicious fusion cuisine with canal views—perfect for relaxing or snapping photos. With attentive service and a kids’ play area, it’s ideal for families too!
This is not just a hotel, but a bohemian utopia brimming with creativity! Designed by a renowned local architect, the bold concrete-style spaces are infused with storytelling charm. Check in at the front desk adorned with a chessboard world map and surrounded by thousands of books. Enjoy the café, pool table, and reading nook, or soak in the Jiuyan Bridge night views. Regular community events like folk music nights and book clubs make it easy to meet fellow travelers. With metro access and great value, it’s perfect for explorers and romantics alike!
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Marriott Hotel Hangzhou City Centre is the top choice, just 300 meters from Tory Burch Hangzhou Department Store, a 5-minute walk away. Located in the heart of downtown, it’s within easy reach of Hupan Silver Tower and West Lake Scenic Area, offering modern rooms with panoramic city views and some featuring distant vistas of West Lake. The hotel features a fitness center, indoor pool, and rooftop bar—perfect for travelers seeking comfort after shopping.
For a luxury alternative, consider Four Seasons Hotel Hangzhou at West Lake, located about 2 km away. Renowned for its authentic Jiangnan garden design and premium lakefront access, it provides an elegant retreat ideal for those looking to unwind post-shopping. Both hotels offer complimentary shuttle services to major shopping destinations, ensuring seamless convenience.
Near Tory Burch Hangzhou Department Store, explore Hupan Silver Tower in77, a vibrant fashion hub featuring international brands and local designer boutiques—ideal for trend-conscious shoppers. A 10-minute walk leads to West Lake Cultural Square, where you can soak in Hangzhou’s 1,000-year-old heritage and enjoy a quiet moment at Lakeside Bookstore, sipping coffee while reading about Song Dynasty culture.
Just a 15-minute drive away, Hefang Street offers a traditional Hangzhou experience with historic shops selling hand-embroidered silk, Longjing tea, and snacks like Dongpo Pork and Ding Sheng Cake. Weekends feature performances of intangible cultural heritage such as Hangzhou Opera and Yue Opera, blending shopping with authentic local charm.
It takes just 10 minutes by car or 15 minutes on foot to reach West Lake, specifically the Hupan Park entrance. For a relaxed journey, rent an electric shared bicycle outside the store and ride along Nanshan Road, enjoying lush greenery and scenic lake views.
A unique option is the West Lake Water Bus, departing from Hupan Pier, which glides across the lake past iconic spots like Su Causeway and Broken Bridge. Ideal during sunset, this route offers panoramic views and a poetic glimpse into "Heaven above, Suzhou and Hangzhou below." It’s not only convenient but also elevates your travel experience with a touch of elegance.
Hangzhou West Lake Siyuan Hotel is a top choice, just 1.5 km from the Tory Burch store with an 8-minute drive. The hotel blends traditional Jiangnan garden aesthetics with modern luxury, offering private courtyard rooms and lake-view suites with panoramic views of West Lake. Guests enjoy exclusive concierge services, including private shopping tours, in-store appointments, and complimentary premium electric shuttle service to nearby malls.
Alternatively, Hangzhou Huanglong Hotel is a 10-minute walk away, featuring elegant Chinese-inspired interiors and five-star service standards. Its business center provides event HopeGoo for brand pop-up experiences and offers high-end gift wrapping services, ideal for luxury shoppers seeking personalized attention.
Take Line 1 Metro to "Ding'an Road Station," a 5-minute walk from the store. Alternatively, use DiDi or Gaode Ride-hailing, reaching the store in about 6 minutes at around ¥25. For self-driving, the mall has a large underground parking lot with 24/7 security monitoring and smart navigation, including contactless payment and real-time space availability. Many nearby hotels, such as Shangri-La West Lake, also offer complimentary shuttle service directly to the brand’s storefront, eliminating the need to search for parking.
Beyond the flagship counter, Hangzhou Department Store features a customization zone where customers can engrave initials or customize colors on handbags and footwear. Weekend pop-up events include limited-edition pre-sales, fashion talks, and runway shows—attendees receive a special gift set. The mall also hosts an international fragrance lounge, offering samples of Tory Burch perfumes in a serene relaxation area. High-tier members can book private shopping consultations with dedicated stylists for a personalized, seamless experience.
See what other travelers say about TORY BURCH
I always visit Lingyin Temple in Hangzhou around the end of the year, and I’ve been staying at Shusheng Longjing Hotel for years—it’s become my go-to choice. The location is perfect: just a 10-minute bike ride to West Lake and only 8–10 minutes to Lingyin Temple, making it super convenient for exploring the area on two wheels. The surrounding trails and quiet streets make cycling or walking the best way to get around. The staff went above and beyond—before check-in, they reached out to help with transport tips and followed up afterward to see how we were enjoying our stay. Having a 24/7 concierge was a huge plus. And the breakfast? Fantastic. Since the hotel runs its own Chinese restaurant, the food is fresh, flavorful, and authentic. It’s not just a place to sleep—it feels like a home base for a peaceful, well-organized trip. Highly recommend for anyone looking for comfort, convenience, and genuine hospitality.
Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.
Staying at West Lake State Guesthouse was an absolute delight. The facilities exceeded my expectations—spacious, elegant, and thoughtfully designed with attention to detail. The room was immaculately clean, and every corner felt fresh and well-maintained. What truly stood out was the location: just a short walk from West Lake, making it incredibly convenient for sightseeing. Getting to Feilai Feng was also quick and easy by car or public transport. The staff were warm, attentive, and genuinely helpful—always smiling, ready to assist, and going the extra mile to make your stay comfortable. Dining at Zhiwei Hall was another highlight. The food was excellent, with authentic flavors and beautiful presentation. While some dishes were on the pricier side, considering the quality, setting, and service, it felt justified. My family especially loved the taste of the signature dishes and kept raving about them afterward. Overall, this was a perfect blend of luxury, comfort, and hospitality. A top-tier experience with outstanding value. I’d definitely come back and recommend it to anyone visiting Hangzhou.
Staying at The Nook Hotel Hangzhou felt like stepping into a peaceful retreat with a minimalist, Muji-inspired vibe. The upgraded room was absolutely dreamy—my favorite part was soaking in the bathtub while gazing out at the serene mountain view through the floor-to-ceiling glass. Natural light floods in, and the open-air balcony with lush greenery outside made every moment feel calming and refreshing. Getting there was easy—just a short walk from the metro station, following clear signs up a few steps and along a tree-lined path flanked by towering gingko and sycamore trees. You’ll spot the hotel right at the corner of a quiet street. It’s just one stop from Tianmu Li, which is perfect for a full day of exploring: art exhibitions, shopping, great cafes, and Instagram-worthy architecture and nature shots. A few stops further, you can visit Zhejiang University, wetlands, or botanical gardens—all within easy reach. And if you want to head into downtown, it’s only six stops away. Super convenient! The staff were warm and attentive, and the breakfast spread was generous and delicious. Definitely worth waking up early for!
The autumn in Jiangnan truly shines at Sisan Resort. From the moment I stepped in, I was wrapped in a serene and refined atmosphere—every corner of the hotel exudes character, with minimal crowds and an effortlessly calm vibe that’s perfect for a true staycation. The bathroom scent was subtle yet delightful, instantly setting a relaxing tone. The mini-bar was stocked with an impressive variety of snacks and drinks—perfect for late-night cravings or morning refreshments. But honestly, the highlight was the breakfast at Yueya Restaurant. It’s hands down the best hotel breakfast I’ve ever had—endless options, beautifully presented, and each dish tasted thoughtfully crafted. I could’ve stayed there just for the food alone. The entire experience was flawless, and I couldn’t stop taking photos. Pure bliss. Definitely coming back.
Walking into the lobby, the massive golden sphere still delivers that wow factor—plus the Christmas decorations really set a festive mood, making it impossible not to snap a few photos. We booked three standard rooms and one river-view room, which meant quite a few details to coordinate, but our client manager was incredibly patient and helpful with every request. Special shoutout to Manager Zheng—your professionalism and warmth made all the difference! The ambiance throughout the hotel is excellent. Our river-view room faced the sports center and Hangzhou Gate directly, offering stunning views. Waking up early for breakfast, we even caught the sunrise from the dining area—pure magic. It’s true what they say: 'The early bird gets the worm'—and we definitely did! Every detail felt thoughtfully designed, from the service to the scenery. A truly memorable stay with outstanding value. I’ll be back in a heartbeat!
Staying at The Dragon Hotel Hangzhou was an absolutely delightful experience that truly lives up to its reputation as a classic five-star property. The location is unbeatable—just steps from the metro station, making it effortless to reach major attractions like West Lake without any hassle. Public transportation options are abundant, and everything is within easy reach. From the moment you walk in, the staff exudes warmth and professionalism—friendly, attentive, and genuinely helpful throughout the entire stay. The hotel’s design is elegant and timeless, with a refined aesthetic that feels both modern and classic. It’s like watching a graceful ballet performance—poised, sophisticated, and unforgettable. The room was spacious, impeccably clean, and well-appointed, offering comfort and tranquility. Every detail reflects thoughtfulness and quality. This is more than just a place to sleep—it’s a memorable stay that exceeds expectations. I’d happily return and recommend it to anyone visiting Hangzhou.
Staying at Pins De La Brume Hotel in Hangzhou was an absolute delight. The moment I stepped into the courtyard, I was greeted by a peaceful serenity that instantly relaxed me. The room was immaculately clean and offered a stunning view of the distant mountain-top temple — serene and picturesque. The underfloor heating kept the room perfectly warm without being too hot, and the air purification system ran quietly, so it never disturbed my rest. Staff at the front desk and my personal concierge were incredibly attentive and thoughtful — they made sure every need was met with genuine care. During New Year’s holiday, when ride-sharing and buses were restricted near the scenic area, the hotel arranged a shuttle to drop us off right at the entrance, which was incredibly convenient. Everything was seamless and well-organized. This place isn’t just comfortable — it’s truly special. A perfect blend of tranquility, luxury, and exceptional service. I’ll definitely be returning.
Staying at Sheraton Grand Hangzhou Binjiang Hotel was an absolute delight. The location is unbeatable—just a short walk from shopping districts and public transit, making it super convenient for exploring the city. The hotel itself is beautifully designed, with a calm, modern ambiance and spacious, well-appointed rooms. I especially appreciated the exceptional service from Well, who went above and beyond to make my stay memorable. From warm greetings to thoughtful touches, it felt like home. Every detail, from the comfy bed to the quiet atmosphere, made this a perfect retreat. I’ll definitely choose this hotel again on my next visit to Hangzhou—and I’d highly recommend it to anyone looking for comfort, convenience, and genuine hospitality.
Staying at PI Hotel in Hangzhou was such a fun and memorable experience! Located right near Huanglong Sports Center, it’s super convenient to get around—just a short walk or quick metro ride away. The hotel is on the 15th floor with two levels, giving it a spacious and unique vibe. I loved the breakfast—huge variety, especially the dumplings and wontons, which were fresh and delicious. The room had a beautiful Japanese-style tatami design, very calming and cozy. Bonus: they offer free traditional outfits like kimonos and hanfu for guests to wear—perfect for taking cool photos with friends. We even got upgraded to a larger room, which made the stay even more enjoyable. Clean environment, great staff, and amazing atmosphere. Definitely coming back—the value is unbeatable!
Staying at Vanhe Hotel in Hangzhou (West Lake Branch) was an excellent experience from start to finish. The hotel is immaculately clean, with a grand and welcoming lobby that sets the tone right away. I especially want to thank front desk staff Xiao Han—her attention to detail and genuine care made a big difference. When my departure was delayed due to unforeseen circumstances, she kindly arranged a late check-out without any hassle. The room is located on a busy street, but thanks to double-glazed windows, it remained quiet and peaceful throughout the night—perfect for a good night’s sleep. Conveniently located near West Lake, with easy access to public transit, this place offers great value and comfort. Highly recommend for travelers seeking a relaxing and well-managed stay.
Staying at West Lake Ele Jane Hotel (Longjing Guiyu Branch) was an absolute delight! The service from the moment I booked was exceptional—warm, attentive, and incredibly responsive. From check-in to checkout, the staff felt like friends who genuinely cared about making my stay comfortable. They anticipated needs before I even voiced them, which made the whole experience so smooth and stress-free. The room itself exceeded expectations: minimalist yet stylish design, with plush bedding that guaranteed a deep, restful sleep. Cleanliness was top-notch—every corner was spotless, down to the smallest detail. For someone who values hygiene, this was a major plus. More than just a place to sleep, this hotel feels like a cozy retreat tucked away in the heart of Hangzhou—beautiful, thoughtful, and full of warmth. I’ve already recommended it to friends and will definitely be back.
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