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At Hangzhou Mansion Shopping Mall's luxury haven, TORY BURCH dazzles with uptown NYC vibes! Their signature handbags and elegant flats featuring the iconic double-T logo are Instagram gold. Discover Asia-exclusive pieces in dreamy neutral palettes that flatter every silhouette. Pro tip: After scoring that perfect tote, unwind with artisanal coffee by the Grand Canal—this is how locals do chic Hangzhou style!
This hotel is the perfect choice for both families and business travelers! Located on Xixi Road, it offers super convenient access to West Lake Wetland Park, Lingyin Temple, and Huanglong Business District—all just 8 minutes away by car. The hotel is fully equipped with a kids' club, game room, and even table tennis and foosball to keep children entertained. Rooms are cozy and clean, featuring premium bedding, plus laundry and dryer services for long stays. The spacious meeting rooms can host up to 200 people, ideal for business events. Delicious breakfast, friendly front desk service, and free parking make it a great value!
This hotel is the perfect getaway! Nestled at the foot of Leifeng Pagoda, it offers breathtaking lake views and a panoramic vista of North and South Peaks and Baochu Pagoda. With pool, kids' play area, and executive lounge, it’s ideal for families or couples. The attentive service includes airport transfers, making travel hassle-free. Rooms are spacious and clean, featuring unique designs, and you can unwind with tea in the tea house. Don’t miss the stunning garden architecture and Jiuyan Bridge night views—perfect for Instagram!
This is an urban oasis! Nestled by the West Lake, this hotel boasts lush greenery and fresh air, even praised by Emperor Qianlong. Traveling with kids? Enjoy the children's playground and family-friendly activities, plus gourmet dining prepared by state banquet chefs. Top-notch amenities like 24-hour front desk, fitness center, and laundry service make your stay effortless. Unwind in the tea room or admire the Jiuyan Bridge night view. With strict pandemic measures and airport shuttle service, every detail is thoughtfully arranged. Don’t miss out!
Nestled by the picturesque West Lake, this hotel blends luxury with homely comfort—think 50sqm rooms featuring balcony views and classic European-style beds perfect for families and business travelers alike. Kids will love the playground and pool, while professionals appreciate the fully-equipped meeting spaces. The highlight? A global culinary journey from Thai spices to Hangzhou delicacies, all under one roof! With 24/7 front desk, airport transfers, and even a botanical café, every detail is designed for seamless stays. Don’t miss this unforgettable escape where hospitality meets elegance!
This is the perfect choice for families! Located in the West Lake Hub, just a 5-10 minute walk to the lake and near the subway station, it's super convenient! The hotel offers smoke-free floors and a children's play area, ensuring kids have a blast. Lake-view rooms provide stunning vistas, while the heated pool and state-of-the-art gym help you unwind. With diverse dining options, from buffets to authentic Hangzhou cuisine, there's something for everyone. The professional event team ensures seamless arrangements, making it ideal for both family trips and business travel!
This hotel offers executive-level luxury! Nestled by the ancient moat of Hangzhou, it blends modern elegance with wellness, perfect for discerning travelers. Rooms feature floor-to-ceiling windows with views of the city’s past and present, plus premium bedding and designer toiletries for ultimate relaxation. The rooftop boasts a heated pool and gym, while kids love the play area—great for families. Its prime location near the subway makes exploring West Lake or reaching the airport a breeze. With attentive service, friendly staff, and even robot assistants, every detail is thoughtfully curated.
Nestled along the Grand Canal, this hotel beautifully blends historical charm with modern luxury, offering stunning views of the iconic Gongchen Bridge! With elegantly designed rooms, 5 distinctive restaurants, and a kids' club, it's perfect for both family getaways and business trips. Enjoy the outdoor pool and spa center, or explore nearby malls and historic streets with ease. Plus, your stay supports a charity initiative for students in Yunnan—making your trip even more meaningful!
This designer hotel in the heart of Qianjiang New District boasts a striking golden sphere design, forming a "sun and moon" spectacle with the nearby opera house. Rooms feature floor-to-ceiling windows with panoramic views of the Qiantang River or city light shows. With five diverse dining venues ranging from Cantonese to Mediterranean cuisine, culinary delights abound. Its column-free grand ballroom has hosted events like the G20 Summit, while the fitness center, pool, and spa offer relaxation. Excellent metro access and shopping options nearby make it ideal for both business and leisure.
More than a hotel, this is a chess-themed wonderland by the Qiantang River! With 54 signature rooms where every floor tells stories of ancient Chinese chess, even the corridors are art galleries. Dine on Hangzhou cuisine at the revolving rooftop restaurant facing the tidal bore spectacle, with nightly city light shows as your backdrop. Families love the kids' club and Chess Museum, while adults unwind at the spa pool. Just 8 mins to subway, steps from G20 Summit landmarks, and 12 meeting rooms for business events—a true cultural hub where luxury meets heritage!
Nestled in the bustling West Lake Avenue, this hotel offers breathtaking views of West Lake and Qiantang River, with ultra-convenient access to Metro Lines 1 & 5. Rooms on floors 19-32 feature panoramic lake views, paired with 24-hour butler service for a VIP touch. Dine at the 33rd-floor GH33 buffet restaurant while soaking in the city skyline—pure magic! With kids’ club, versatile meeting spaces, and proximity to landmarks, it’s ideal for both family stays and business trips. Don’t miss this gem!
This hotel is the perfect blend of business and leisure! Located in the heart of Hangzhou, it offers prime location with easy access to the bustling city center and stunning night views for romantic evenings. The design combines modern luxury with Jiangnan courtyard style, and the high-tech smart systems ensure a top-notch stay. Whether it's the executive lounge or the pool, every corner is designed for relaxation. The state-of-the-art meeting rooms are ideal for large events, while family-friendly amenities keep kids entertained. With attentive service, a warm front desk, and delicious breakfast, it’s a great value for money!
This hotel is perfect for both business trips and family vacations! Located by the West Lake, it offers unbeatable convenience with nearby metro access and shopping districts, plus valet parking and 24-hour front desk service. The design blends Eastern and Western styles, featuring an elegant lobby and cozy rooms with free WiFi. Enjoy diverse cuisines at its celebrity-chef restaurants, or unwind at the outdoor pool and spa. With G20 Summit hosting experience, it guarantees top-notch service for meetings or leisure stays!
This hotel is simply fantastic! Located right on West Lake Avenue, it offers breathtaking views of the lake, with iconic sights like Leifeng Pagoda and Broken Bridge just a glance away. The blend of French elegance and Hangzhou charm creates a unique vibe, and the rooms are beautifully decorated with cozy bedding. Kids will love the play area and pool, making it perfect for family trips. The executive lounge and café serve delicious breakfasts, and the service is impeccable. With free parking and easy metro access, getting around is a breeze. Whether for business or leisure, this hotel is a top choice!
This hotel is absolutely fantastic! Located by the West Lake and within a UNESCO World Heritage area, it's close to attractions like Yue Temple and Broken Bridge. The lake-view rooms are stunning, and the executive lounge and kid-friendly facilities will keep everyone happy. The breakfast and service are top-notch, with beds so comfy you won't want to get up. Plus, there's free parking and airport transfers for added convenience. If you want to enjoy the serene beauty of West Lake, this is the perfect place to stay!
This hotel is the perfect blend of family-friendly and business travel! Kids will love the play area, while adults can unwind in the executive lounge or fitness center. Conveniently located near the subway and shopping malls, you can even enjoy the stunning night view of Jiuyan Bridge! The rooms are spacious and cozy, with bedding so soft you’ll sleep like a baby. Plus, robot service and 24-hour front desk add a touch of modern convenience. Whether for a family getaway or a business trip, this is your ideal choice!
This hotel boasts a prime location near West Lake and Baoshi Mountain, seamlessly connected to Wulin and Hubin business districts, with easy access to subway stations. The modern yet classic decor features a stunning light water curtain in the glass-walled lobby, offering breathtaking views through floor-to-ceiling windows. Room options range from standard to LOFT suites, and as a National Five-Diamond Restaurant, it excels in Hangzhou cuisine, perfect for business dinners or friend gatherings. Amenities include a kids' play area, fitness center, and multi-function halls, along with 24-hour front desk and free parking, ensuring a seamless stay!
This is truly an urban oasis! Enjoy the luxury of the executive lounge and landscaped gardens, along with a pool and kids' playground perfect for families. Rooms feature the Tianyi Bed and Hansgrohe rain showers for ultimate comfort. Don’t miss the local Hangzhou cuisine at Seasons Restaurant or the international buffet at Hawaii Cafe. With easy metro access and free parking, it’s a breeze to explore, plus you’ll love the views of Shangtang River and Chengbei Sports Park. Ideal for both business and leisure!
This hotel is the ultimate choice for an urban getaway! Nestled by the Qiantang River, it boasts stunning river views and easy access to West Lake and the Star Avenue commercial district. The top-notch facilities include an indoor heated pool, state-of-the-art fitness center, and even personal training sessions. Rooms are stylish and comfortable, featuring the Sheraton Sleep Experience for a restful night. Multiple dining options offer international cuisine, from Chinese to Western dishes, plus a modern lobby bar for relaxation. Whether for a romantic date, family trip, or business travel, this place is perfect!
Dreaming of a lakeside retreat with a touch of urban luxury? This hotel is your perfect choice! Nestled on the east bank of West Lake, it's just steps away from the vibrant Hubin commercial district, offering easy access to shopping, dining, and nightlife. The luxurious rooms and suites blend traditional Chinese elements with modern comforts, showcasing exquisite craftsmanship. Don’t miss the rooftop garden, where you can admire breathtaking views of the West Lake Music Fountain. Whether you’re unwinding in the Executive Lounge or relaxing by the indoor heated pool, this hotel promises an unforgettable stay!
This hotel is the perfect blend of business and leisure! Enjoy executive floors and Crown Club VIP services with personalized attention, plus stunning city views and lake-view rooms. Facilities include a pool, sauna, and fitness center, along with versatile meeting rooms for any event. The location is super convenient, close to the subway and Jiuyan Bridge, with plenty of dining options nearby. The friendly front desk and delicious breakfast add to the experience. Whether for work or play, this is your ideal choice!
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Marriott Hotel Hangzhou City Centre is the top choice, just 300 meters from Tory Burch Hangzhou Department Store, a 5-minute walk away. Located in the heart of downtown, it’s within easy reach of Hupan Silver Tower and West Lake Scenic Area, offering modern rooms with panoramic city views and some featuring distant vistas of West Lake. The hotel features a fitness center, indoor pool, and rooftop bar—perfect for travelers seeking comfort after shopping.
For a luxury alternative, consider Four Seasons Hotel Hangzhou at West Lake, located about 2 km away. Renowned for its authentic Jiangnan garden design and premium lakefront access, it provides an elegant retreat ideal for those looking to unwind post-shopping. Both hotels offer complimentary shuttle services to major shopping destinations, ensuring seamless convenience.
Near Tory Burch Hangzhou Department Store, explore Hupan Silver Tower in77, a vibrant fashion hub featuring international brands and local designer boutiques—ideal for trend-conscious shoppers. A 10-minute walk leads to West Lake Cultural Square, where you can soak in Hangzhou’s 1,000-year-old heritage and enjoy a quiet moment at Lakeside Bookstore, sipping coffee while reading about Song Dynasty culture.
Just a 15-minute drive away, Hefang Street offers a traditional Hangzhou experience with historic shops selling hand-embroidered silk, Longjing tea, and snacks like Dongpo Pork and Ding Sheng Cake. Weekends feature performances of intangible cultural heritage such as Hangzhou Opera and Yue Opera, blending shopping with authentic local charm.
It takes just 10 minutes by car or 15 minutes on foot to reach West Lake, specifically the Hupan Park entrance. For a relaxed journey, rent an electric shared bicycle outside the store and ride along Nanshan Road, enjoying lush greenery and scenic lake views.
A unique option is the West Lake Water Bus, departing from Hupan Pier, which glides across the lake past iconic spots like Su Causeway and Broken Bridge. Ideal during sunset, this route offers panoramic views and a poetic glimpse into "Heaven above, Suzhou and Hangzhou below." It’s not only convenient but also elevates your travel experience with a touch of elegance.
Hangzhou West Lake Siyuan Hotel is a top choice, just 1.5 km from the Tory Burch store with an 8-minute drive. The hotel blends traditional Jiangnan garden aesthetics with modern luxury, offering private courtyard rooms and lake-view suites with panoramic views of West Lake. Guests enjoy exclusive concierge services, including private shopping tours, in-store appointments, and complimentary premium electric shuttle service to nearby malls.
Alternatively, Hangzhou Huanglong Hotel is a 10-minute walk away, featuring elegant Chinese-inspired interiors and five-star service standards. Its business center provides event HopeGoo for brand pop-up experiences and offers high-end gift wrapping services, ideal for luxury shoppers seeking personalized attention.
Take Line 1 Metro to "Ding'an Road Station," a 5-minute walk from the store. Alternatively, use DiDi or Gaode Ride-hailing, reaching the store in about 6 minutes at around ¥25. For self-driving, the mall has a large underground parking lot with 24/7 security monitoring and smart navigation, including contactless payment and real-time space availability. Many nearby hotels, such as Shangri-La West Lake, also offer complimentary shuttle service directly to the brand’s storefront, eliminating the need to search for parking.
Beyond the flagship counter, Hangzhou Department Store features a customization zone where customers can engrave initials or customize colors on handbags and footwear. Weekend pop-up events include limited-edition pre-sales, fashion talks, and runway shows—attendees receive a special gift set. The mall also hosts an international fragrance lounge, offering samples of Tory Burch perfumes in a serene relaxation area. High-tier members can book private shopping consultations with dedicated stylists for a personalized, seamless experience.
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Staying at Hangzhou Xixi Park SAWA Boutique Hotel was an absolute delight. Located right on Xixi Road, the hotel is incredibly convenient—just an 8-minute drive from Lingyin Temple and Huanglong Commercial Area. The rooms are wonderfully quiet, with excellent soundproofing that makes it easy to relax and sleep peacefully. The bedding is incredibly comfortable, and the room layout feels thoughtful and spacious. I especially loved the large, bright bathroom with modern amenities and the beautiful wooden flooring that adds warmth and character to the space. Breakfast was a highlight—diverse and fresh, offering both Western and Chinese options, all prepared right in front of you. It’s rare to find such quality and variety in a boutique hotel. Highly recommended for travelers seeking comfort, location, and a touch of elegance.
I’ve long admired Wangzhuang, the iconic lakeside retreat near West Lake in Hangzhou, and finally had the chance to stay here during a Black Friday deal that felt like a steal. The moment I stepped in, I could tell this was something special—excellent service, top-notch dining, and an atmosphere that truly feels luxurious. The property is vast, with beautifully maintained lawns and trees. Since we visited right at peak season for maple and ginkgo foliage, the grounds were gently dusted with golden leaves, creating a magical, almost cinematic setting. Paths are clean and well-kept, making it easy to wander around for hours just taking photos and soaking in the scenery. We booked the daily 10 AM 'Wangzhuang Cruise' tour, which circles West Lake in about an hour. The boat itself is spotless, with comfortable upholstered seats, air-conditioned enclosed cabins, and panoramic glass windows that offer stunning views of both sides of the lake. I especially loved standing at the back deck to capture sweeping shots of the water and gardens—absolutely breathtaking. The highlight of the stay was the complimentary photography package. While one of the staff members from Hainan came across as rather abrupt and inflexible, the photographer, Mr. Song, and the makeup artist were incredibly kind, professional, and attentive. Their work brought out the best in our photos, and the final results were truly memorable. Overall, despite a minor hiccup, the experience exceeded expectations—this place deserves every bit of its reputation.
We were incredibly lucky during the New Year holiday when the hotel upgraded our room at no extra cost—what a wonderful surprise! The accommodation was cozy and comfortable, even though the balcony felt a bit chilly. However, the view and overall atmosphere made it well worth it. The resort’s architecture is truly unique—each balcony feels like it’s nestled in a loft with a striking sloped design. Surrounded by serene mountain scenery, the property beautifully blends traditional elements: pavilions, bridges, and flowing waterways create a peaceful, almost dreamlike setting. We enjoyed both breakfast and dinner on-site, and every meal was satisfying and delicious. It’s rare to find such charm, tranquility, and excellent service all in one place. A perfect getaway that exceeded all expectations.
I was a bit nervous before my trip after reading so many reviews, and originally planned to book two rooms—luckily, I only ended up securing one. Still, I decided to give it a try and called the reservations team. I was connected with Miss Shao Linyang, who was incredibly helpful. Even though we couldn’t secure an additional room, she followed up promptly and made sure every step was communicated clearly. To my surprise, she upgraded my room and even left fresh fruit upon arrival. When I mentioned I’d be traveling with a child, she proactively arranged kid-friendly amenities, and the room came equipped with a mini-bar—thoughtful touches that really stood out. As a long-standing five-star property, the service level is consistently excellent. The location is unbeatable—right next to Wulin Night Market, and just a 10-minute walk to West Lake. On days when traffic restrictions made taxis hard to find, walking became the easiest option. Breakfast was generous in both variety and quality. Overall, this stay exceeded my expectations. A special thank you to Miss Shao for her professionalism and warm hospitality—it truly made all the difference.
My stay at Midtown Shangri-La Hangzhou was truly exceptional—far beyond my expectations. From the moment I walked in, the festive Christmas ambiance created a warm and welcoming atmosphere that instantly put me at ease. The room was immaculate, thoughtfully decorated with attention to detail, and incredibly comfortable—perfect for a relaxing getaway. Dining options were plentiful and of high quality, with breakfast and dinner both delivering excellent taste and presentation. But what truly stood out was the service. Every staff member was attentive, polite, and genuinely caring. They even surprised me with a small thoughtful gift—such a nice touch. Special mention to Mike Zhang (Zhang Xinggang), whose professionalism, kindness, and genuine warmth left a lasting impression. He made me feel seen and valued throughout my visit. Overall, the hotel excels in every aspect—location, facilities, cleanliness, and hospitality. It’s not just a place to stay; it’s an experience. I’ll definitely be coming back and highly recommend this gem to anyone visiting Hangzhou.
Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.
Absolutely exceeded my expectations! The room was spacious, bright, and immaculately clean—every detail felt thoughtfully designed. The bedding was incredibly comfortable, making for a restful night's sleep. Staff were friendly, efficient, and always ready to help without being intrusive. Location is perfect—just a short walk from local attractions and public transport, which made getting around so easy. Hot water worked flawlessly, and the soundproofing kept the room quiet and peaceful. Plus, there are plenty of great dining options nearby—no need to go far for a good meal. At this price point, it’s hard to beat. This stay wasn’t just good—it was unforgettable. I’ll definitely be back and would highly recommend it to anyone visiting Hangzhou.
Walking into the lobby, the massive golden sphere still delivers that wow factor—plus the Christmas decorations really set a festive mood, making it impossible not to snap a few photos. We booked three standard rooms and one river-view room, which meant quite a few details to coordinate, but our client manager was incredibly patient and helpful with every request. Special shoutout to Manager Zheng—your professionalism and warmth made all the difference! The ambiance throughout the hotel is excellent. Our river-view room faced the sports center and Hangzhou Gate directly, offering stunning views. Waking up early for breakfast, we even caught the sunrise from the dining area—pure magic. It’s true what they say: 'The early bird gets the worm'—and we definitely did! Every detail felt thoughtfully designed, from the service to the scenery. A truly memorable stay with outstanding value. I’ll be back in a heartbeat!
Staying at Hangzhou Tianyuan Grand Hotel was an unexpectedly delightful experience. The suite was generously sized with a dedicated dressing area—perfect for unpacking and relaxing. The interior design embraced authentic Chinese aesthetics, with warm wood tones and thoughtful details that created a serene, cultural atmosphere from the moment you step in. What surprised me most was the complimentary tea provided in-room—far better than expected, perfect for sipping while enjoying the view. The 26th-floor balcony offered breathtaking views of the Qiantang River, especially stunning at sunset when the sky painted in golden hues. The hotel truly celebrates the spirit of Go (Weiqi), with a strong sense of community and intellectual energy throughout. I even met young players who had just finished a match—cheered them on for their next game, which added such a personal, heartwarming touch. It’s not just a place to stay; it’s a quiet retreat where culture, nature, and mindful living come together. Highly recommended for travelers seeking both comfort and character.
Staying at Hangzhou Zhongwei Goethe Hotel was an absolute highlight of my trip to Hangzhou. The location is unbeatable—just a short walk from Hangzhou Railway Station (Chengzhan), and within easy reach of popular spots like Wuli Xiang and Qinghe Fang. I loved how quiet and well-lit the room was, with a stunning view of West Lake from the window—perfect for morning coffee or evening relaxation. The air conditioning and heating worked flawlessly, making the room comfortable no matter the weather. Breakfast was a real treat—plenty of options, fresh ingredients, and delicious flavors that catered to both local tastes and international palates. The staff were incredibly friendly and attentive, always ready to help with recommendations or assistance. From check-in to checkout, every interaction felt genuine and warm. This hotel offers incredible value and a truly memorable stay—I’d definitely come back without hesitation.
Staying at The Dragon Hotel Hangzhou was an absolutely delightful experience that truly lives up to its reputation as a classic five-star property. The location is unbeatable—just steps from the metro station, making it effortless to reach major attractions like West Lake without any hassle. Public transportation options are abundant, and everything is within easy reach. From the moment you walk in, the staff exudes warmth and professionalism—friendly, attentive, and genuinely helpful throughout the entire stay. The hotel’s design is elegant and timeless, with a refined aesthetic that feels both modern and classic. It’s like watching a graceful ballet performance—poised, sophisticated, and unforgettable. The room was spacious, impeccably clean, and well-appointed, offering comfort and tranquility. Every detail reflects thoughtfulness and quality. This is more than just a place to sleep—it’s a memorable stay that exceeds expectations. I’d happily return and recommend it to anyone visiting Hangzhou.
My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.
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