At Hangzhou Mansion Shopping Mall's luxury haven, TORY BURCH dazzles with uptown NYC vibes! Their signature handbags and elegant flats featuring the iconic double-T logo are Instagram gold. Discover Asia-exclusive pieces in dreamy neutral palettes that flatter every silhouette. Pro tip: After scoring that perfect tote, unwind with artisanal coffee by the Grand Canal—this is how locals do chic Hangzhou style!

Nestled in Longjing tea fields, this designer hotel blends nature with artistry flawlessly. As a Gold-Tier Cultural Theme property, it features floor heating & smart systems, even curated toiletries. 70 uniquely themed rooms, organic farm-to-table dining, and handcrafted winter-brewed wine. Kids love the playground & childcare, while couples adore stargazing rooms. The walkable location to Lingyin Temple with free parking makes it perfect for eco-chic getaways.

This hotel is the perfect choice for both families and business travelers! Located on Xixi Road, it offers super convenient access to West Lake Wetland Park, Lingyin Temple, and Huanglong Business District—all just 8 minutes away by car. The hotel is fully equipped with a kids' club, game room, and even table tennis and foosball to keep children entertained. Rooms are cozy and clean, featuring premium bedding, plus laundry and dryer services for long stays. The spacious meeting rooms can host up to 200 people, ideal for business events. Delicious breakfast, friendly front desk service, and free parking make it a great value!

This is an urban oasis! Nestled by the West Lake, this hotel boasts lush greenery and fresh air, even praised by Emperor Qianlong. Traveling with kids? Enjoy the children's playground and family-friendly activities, plus gourmet dining prepared by state banquet chefs. Top-notch amenities like 24-hour front desk, fitness center, and laundry service make your stay effortless. Unwind in the tea room or admire the Jiuyan Bridge night view. With strict pandemic measures and airport shuttle service, every detail is thoughtfully arranged. Don’t miss out!

Nestled by the picturesque West Lake, this hotel blends luxury with homely comfort—think 50sqm rooms featuring balcony views and classic European-style beds perfect for families and business travelers alike. Kids will love the playground and pool, while professionals appreciate the fully-equipped meeting spaces. The highlight? A global culinary journey from Thai spices to Hangzhou delicacies, all under one roof! With 24/7 front desk, airport transfers, and even a botanical café, every detail is designed for seamless stays. Don’t miss this unforgettable escape where hospitality meets elegance!

This hotel offers executive-level luxury! Nestled by the ancient moat of Hangzhou, it blends modern elegance with wellness, perfect for discerning travelers. Rooms feature floor-to-ceiling windows with views of the city’s past and present, plus premium bedding and designer toiletries for ultimate relaxation. The rooftop boasts a heated pool and gym, while kids love the play area—great for families. Its prime location near the subway makes exploring West Lake or reaching the airport a breeze. With attentive service, friendly staff, and even robot assistants, every detail is thoughtfully curated.

This hotel is a delightful surprise! Located at the heart of Wulin & Hubin twin business districts, it offers easy access to West Lake and the Grand Canal. The smart cloud technology enhances your stay with convenience and comfort. Rooms feature Hangzhou silk and Egyptian cotton, along with a complimentary minibar and snacks for a cozy touch. The 16㎡ dry-wet separated bathroom with a rainforest shower is pure luxury! Kids will love the children's play area and family cinema. Enjoy a breakfast feast with freshly prepared European, Asian, and local Hangzhou delicacies—truly an unforgettable experience!

More than a hotel, this is a chess-themed wonderland by the Qiantang River! With 54 signature rooms where every floor tells stories of ancient Chinese chess, even the corridors are art galleries. Dine on Hangzhou cuisine at the revolving rooftop restaurant facing the tidal bore spectacle, with nightly city light shows as your backdrop. Families love the kids' club and Chess Museum, while adults unwind at the spa pool. Just 8 mins to subway, steps from G20 Summit landmarks, and 12 meeting rooms for business events—a true cultural hub where luxury meets heritage!

This is a perfect oasis in the bustling city, just a 5-minute walk from the subway station with superb transportation links! The rooms feature traditional Chinese aesthetics, elegant and spacious, offering stunning views of the city and the Qiantang River. The hotel boasts a top-floor view restaurant, fitness center, and laundry room, catering to both business and family travelers. Nearby, you’ll find shopping malls like StarLight International Plaza and Longfor Paradise Walk, making dining and shopping a breeze. Highly recommended for families with kids, thanks to the children’s meals and play area, plus excellent pandemic protection measures for a worry-free stay!

This hotel is a dream come true! Perched atop a landmark building in Hangzhou, it offers 360-degree skyline views and an infinity pool where you can swim while enjoying the city’s stunning scenery. The design blends West Lake and Qiantang River cultural elements, creating an artistic ambiance. Luxurious rooms, a Michelin-starred restaurant, and yoga sessions cater to those who appreciate fine living. Perfect for romantic getaways, family trips, or business travel, it’s conveniently located with exceptional service. Don’t miss this unforgettable experience!

This hotel is the perfect blend of family-friendly and business travel! Kids will love the play area, while adults can unwind in the executive lounge or fitness center. Conveniently located near the subway and shopping malls, you can even enjoy the stunning night view of Jiuyan Bridge! The rooms are spacious and cozy, with bedding so soft you’ll sleep like a baby. Plus, robot service and 24-hour front desk add a touch of modern convenience. Whether for a family getaway or a business trip, this is your ideal choice!

This hotel boasts an unbeatable location just steps away from West Lake, with stunning night views! Perfect for both business and family trips, featuring a kids' playground and multilingual services to keep the little ones entertained. Choose from various rooms, including lake-view suites that offer a romantic panorama of the lake. Dine at the rooftop restaurant savoring authentic Hangzhou cuisine while enjoying the scenic lake view—truly poetic! With 24-hour front desk and free parking, convenience is guaranteed!

This urban oasis nestled by the West Lake's top scenic spots offers metro access and all you need for business or family trips! Enjoy the indoor pool, kids' club, 2000㎡ garden lawns, and even robot service. Rooms feature spacious bathtubs and premium bedding for ultimate relaxation. Praised for its delicious breakfast and attentive service, its prime location connects you to attractions and business districts effortlessly. Come unwind in this peaceful retreat amidst the city bustle!

Nestled in Hangzhou's bustling Wulin Square, this design hotel blends artistic aesthetics with urban convenience, just steps from the metro to West Lake. Its Me-time Space rooms bathe in natural light, while the Go-to Coffee serves 75 varieties of hearty breakfasts. Perfect for couples, families, or business trips, the multi-functional lounge offers co-working spaces and specialty Aussie-style coffee. With a gym, meeting rooms, and kid-friendly amenities, every detail caters to your ideal stay.

This is truly an urban oasis! Enjoy the luxury of the executive lounge and landscaped gardens, along with a pool and kids' playground perfect for families. Rooms feature the Tianyi Bed and Hansgrohe rain showers for ultimate comfort. Don’t miss the local Hangzhou cuisine at Seasons Restaurant or the international buffet at Hawaii Cafe. With easy metro access and free parking, it’s a breeze to explore, plus you’ll love the views of Shangtang River and Chengbei Sports Park. Ideal for both business and leisure!

This hotel is the ultimate choice for an urban getaway! Nestled by the Qiantang River, it boasts stunning river views and easy access to West Lake and the Star Avenue commercial district. The top-notch facilities include an indoor heated pool, state-of-the-art fitness center, and even personal training sessions. Rooms are stylish and comfortable, featuring the Sheraton Sleep Experience for a restful night. Multiple dining options offer international cuisine, from Chinese to Western dishes, plus a modern lobby bar for relaxation. Whether for a romantic date, family trip, or business travel, this place is perfect!

This hotel is a true gem! Located by the Qiantang River, the rooms offer stunning city and river views from high above. Designed with luxurious Italian style, they feature Serta mattresses and top international amenities for a perfect sleep. Enjoy the MILL bar, art gallery, and terrace while soaking in the breathtaking nightscape—perfect for Instagram! With convenient transport near the subway, it’s ideal for both business and leisure. Excellent service, friendly staff, and great value. Highly recommended!

Located in the heart of Hangzhou, this hotel offers stunning views of the Grand Canal and is just steps away from Wulin Square and West Lake. With over 300 luxurious rooms featuring modern furnishings and premium bedding, your stay promises ultimate comfort. Four dining options serve Cantonese, Hangzhou cuisine, and Western dishes, ensuring a delightful culinary experience. Amenities include a swimming pool, fitness center, and meeting spaces, perfect for both business and leisure travelers. Its prime location near the subway makes exploring the city effortless. An ideal choice for your Hangzhou getaway!

This hotel is a perfect urban oasis with direct metro access—minutes to West Lake and Grand Canal. Its award-winning design blends luxury with smart features like floor-to-ceiling windows and UV-sanitized amenities. Families love the playzone and kid-friendly services, while business travelers appreciate the executive floors and 24/7 laundry. Unique touches: robot butlers, bike rentals, and even fishing permits! With soundproof rooms and ergonomic beds, it’s your home away from home in Hangzhou.

This design hotel is a hidden gem in Binjiang! Wake up to panoramic Qiantang River views through floor-to-ceiling windows, with luxurious imported bedding making you feel like sleeping on clouds. The art-filled lobby and smart rooms showcase chic aesthetics, while complimentary mini-bar and all-day dining add delightful touches. Perfectly located - just 3mins walk to metro, easily accessing West Lake and CBD. Its multi-functional spaces are a game-changer: from self-service laundry and fitness center to business facilities and kids' zone, catering to both business travelers and families. Don’t miss the free parking and 24/7 concierge for a hassle-free stay!

Travel is not just about the destination, but also about the experience. This hotel is conveniently located next to Hangzhou East Railway Station, with easy access to Metro Lines 1, 4, and 6, making it a breeze to explore the city. Featuring 11 multifunctional meeting rooms and a 520 sqm pillar-free banquet hall, it’s perfect for both business trips and romantic weddings. The rooms are stylishly designed with cozy bedding, some offering stunning lake views for a restful stay. Robot service and 24-hour front desk ensure a seamless experience. With dining and shopping options nearby, it’s the ideal choice for business and leisure travelers alike!
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Marriott Hotel Hangzhou City Centre is the top choice, just 300 meters from Tory Burch Hangzhou Department Store, a 5-minute walk away. Located in the heart of downtown, it’s within easy reach of Hupan Silver Tower and West Lake Scenic Area, offering modern rooms with panoramic city views and some featuring distant vistas of West Lake. The hotel features a fitness center, indoor pool, and rooftop bar—perfect for travelers seeking comfort after shopping.
For a luxury alternative, consider Four Seasons Hotel Hangzhou at West Lake, located about 2 km away. Renowned for its authentic Jiangnan garden design and premium lakefront access, it provides an elegant retreat ideal for those looking to unwind post-shopping. Both hotels offer complimentary shuttle services to major shopping destinations, ensuring seamless convenience.
Near Tory Burch Hangzhou Department Store, explore Hupan Silver Tower in77, a vibrant fashion hub featuring international brands and local designer boutiques—ideal for trend-conscious shoppers. A 10-minute walk leads to West Lake Cultural Square, where you can soak in Hangzhou’s 1,000-year-old heritage and enjoy a quiet moment at Lakeside Bookstore, sipping coffee while reading about Song Dynasty culture.
Just a 15-minute drive away, Hefang Street offers a traditional Hangzhou experience with historic shops selling hand-embroidered silk, Longjing tea, and snacks like Dongpo Pork and Ding Sheng Cake. Weekends feature performances of intangible cultural heritage such as Hangzhou Opera and Yue Opera, blending shopping with authentic local charm.
It takes just 10 minutes by car or 15 minutes on foot to reach West Lake, specifically the Hupan Park entrance. For a relaxed journey, rent an electric shared bicycle outside the store and ride along Nanshan Road, enjoying lush greenery and scenic lake views.
A unique option is the West Lake Water Bus, departing from Hupan Pier, which glides across the lake past iconic spots like Su Causeway and Broken Bridge. Ideal during sunset, this route offers panoramic views and a poetic glimpse into "Heaven above, Suzhou and Hangzhou below." It’s not only convenient but also elevates your travel experience with a touch of elegance.
Hangzhou West Lake Siyuan Hotel is a top choice, just 1.5 km from the Tory Burch store with an 8-minute drive. The hotel blends traditional Jiangnan garden aesthetics with modern luxury, offering private courtyard rooms and lake-view suites with panoramic views of West Lake. Guests enjoy exclusive concierge services, including private shopping tours, in-store appointments, and complimentary premium electric shuttle service to nearby malls.
Alternatively, Hangzhou Huanglong Hotel is a 10-minute walk away, featuring elegant Chinese-inspired interiors and five-star service standards. Its business center provides event HopeGoo for brand pop-up experiences and offers high-end gift wrapping services, ideal for luxury shoppers seeking personalized attention.
Take Line 1 Metro to "Ding'an Road Station," a 5-minute walk from the store. Alternatively, use DiDi or Gaode Ride-hailing, reaching the store in about 6 minutes at around ¥25. For self-driving, the mall has a large underground parking lot with 24/7 security monitoring and smart navigation, including contactless payment and real-time space availability. Many nearby hotels, such as Shangri-La West Lake, also offer complimentary shuttle service directly to the brand’s storefront, eliminating the need to search for parking.
Beyond the flagship counter, Hangzhou Department Store features a customization zone where customers can engrave initials or customize colors on handbags and footwear. Weekend pop-up events include limited-edition pre-sales, fashion talks, and runway shows—attendees receive a special gift set. The mall also hosts an international fragrance lounge, offering samples of Tory Burch perfumes in a serene relaxation area. High-tier members can book private shopping consultations with dedicated stylists for a personalized, seamless experience.
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I always visit Lingyin Temple in Hangzhou around the end of the year, and I’ve been staying at Shusheng Longjing Hotel for years—it’s become my go-to choice. The location is perfect: just a 10-minute bike ride to West Lake and only 8–10 minutes to Lingyin Temple, making it super convenient for exploring the area on two wheels. The surrounding trails and quiet streets make cycling or walking the best way to get around. The staff went above and beyond—before check-in, they reached out to help with transport tips and followed up afterward to see how we were enjoying our stay. Having a 24/7 concierge was a huge plus. And the breakfast? Fantastic. Since the hotel runs its own Chinese restaurant, the food is fresh, flavorful, and authentic. It’s not just a place to sleep—it feels like a home base for a peaceful, well-organized trip. Highly recommend for anyone looking for comfort, convenience, and genuine hospitality.

Staying at Hangzhou Xixi Park SAWA Boutique Hotel was an absolute delight. Located right on Xixi Road, the hotel is incredibly convenient—just an 8-minute drive from Lingyin Temple and Huanglong Commercial Area. The rooms are wonderfully quiet, with excellent soundproofing that makes it easy to relax and sleep peacefully. The bedding is incredibly comfortable, and the room layout feels thoughtful and spacious. I especially loved the large, bright bathroom with modern amenities and the beautiful wooden flooring that adds warmth and character to the space. Breakfast was a highlight—diverse and fresh, offering both Western and Chinese options, all prepared right in front of you. It’s rare to find such quality and variety in a boutique hotel. Highly recommended for travelers seeking comfort, location, and a touch of elegance.

We were incredibly lucky during the New Year holiday when the hotel upgraded our room at no extra cost—what a wonderful surprise! The accommodation was cozy and comfortable, even though the balcony felt a bit chilly. However, the view and overall atmosphere made it well worth it. The resort’s architecture is truly unique—each balcony feels like it’s nestled in a loft with a striking sloped design. Surrounded by serene mountain scenery, the property beautifully blends traditional elements: pavilions, bridges, and flowing waterways create a peaceful, almost dreamlike setting. We enjoyed both breakfast and dinner on-site, and every meal was satisfying and delicious. It’s rare to find such charm, tranquility, and excellent service all in one place. A perfect getaway that exceeded all expectations.

I was a bit nervous before my trip after reading so many reviews, and originally planned to book two rooms—luckily, I only ended up securing one. Still, I decided to give it a try and called the reservations team. I was connected with Miss Shao Linyang, who was incredibly helpful. Even though we couldn’t secure an additional room, she followed up promptly and made sure every step was communicated clearly. To my surprise, she upgraded my room and even left fresh fruit upon arrival. When I mentioned I’d be traveling with a child, she proactively arranged kid-friendly amenities, and the room came equipped with a mini-bar—thoughtful touches that really stood out. As a long-standing five-star property, the service level is consistently excellent. The location is unbeatable—right next to Wulin Night Market, and just a 10-minute walk to West Lake. On days when traffic restrictions made taxis hard to find, walking became the easiest option. Breakfast was generous in both variety and quality. Overall, this stay exceeded my expectations. A special thank you to Miss Shao for her professionalism and warm hospitality—it truly made all the difference.

Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.

Staying at The East Hotel in Hangzhou was a fantastic experience overall. The location is very convenient—there are plenty of dining options right on the ground floor, and the subway station is just a short walk away, making it easy to explore the city. The suite was spacious, spotlessly clean, and beautifully designed with a unique theme that added character to the stay. The lobby itself is impressively large and stylish, with a modern aesthetic that sets the tone for the entire hotel. One standout feature is the self-service electric scooter rental kiosk at the entrance—perfect for travelers who want flexibility and freedom when getting around. I also want to give a special mention to Amy, who went above and beyond with her warm and attentive service—friendly, helpful, and always ready to assist. The value for money is excellent; you get a high-quality stay without breaking the bank. Definitely a place I’d recommend and return to.

Staying at Hangzhou Tianyuan Grand Hotel was an unexpectedly delightful experience. The suite was generously sized with a dedicated dressing area—perfect for unpacking and relaxing. The interior design embraced authentic Chinese aesthetics, with warm wood tones and thoughtful details that created a serene, cultural atmosphere from the moment you step in. What surprised me most was the complimentary tea provided in-room—far better than expected, perfect for sipping while enjoying the view. The 26th-floor balcony offered breathtaking views of the Qiantang River, especially stunning at sunset when the sky painted in golden hues. The hotel truly celebrates the spirit of Go (Weiqi), with a strong sense of community and intellectual energy throughout. I even met young players who had just finished a match—cheered them on for their next game, which added such a personal, heartwarming touch. It’s not just a place to stay; it’s a quiet retreat where culture, nature, and mindful living come together. Highly recommended for travelers seeking both comfort and character.

Staying at New Century Hotel Binjiang Hangzhou was a fantastic experience overall. The room was on a high floor, offering breathtaking views of the city skyline and the nearby river—especially stunning at night when the lights came on. The hotel’s interior design embraces a traditional Chinese aesthetic with elegant details throughout, creating a serene and inviting atmosphere. Located right in the heart of Binjiang District, it's incredibly convenient for both business and leisure travelers—just a short walk to shopping centers and public transit options. The buffet breakfast was impressive: wide variety, fresh ingredients, and well-prepared dishes from both local and international cuisines. Staff were friendly and attentive, making every interaction pleasant. The only minor issue was inconsistent hot and cold water pressure, possibly due to the building’s height, but it didn’t significantly impact the stay. All in all, this is a top-tier hotel with excellent value, and I’d definitely return.

Staying at this Shili Lili Mangota hotel truly feels like sleeping among the clouds! Perched on the top floor of Hangzhou YIN, the moment you wake up, the entire Qiantang River unfolds right before your eyes—breathtaking views that make every morning unforgettable. The rooftop infinity pool might not be swimmable in winter, but it’s perfect for stunning photos, especially during sunset when the light paints the sky in golden hues. The lounge area is beautifully designed—one side opens to the pool, while the other leads down to a charming garden connected to the ground-floor restaurant. The staircase layout has a playful, almost Squid Game-inspired vibe, making it ideal for Instagram-worthy shots. And let’s not forget the adorable pink inflatable bunny guarding the entrance—cute and photogenic! The lobby is compact but welcoming, with cozy seating and a small coffee bar nearby. The staff, especially front desk agent Xiao Xue, went above and beyond with warm, attentive service. The room was spacious and spotlessly clean. Overall, an unforgettable stay with exceptional value—definitely planning to return.

This hotel completely exceeded my expectations! The room was spotlessly clean, with plush bedding that made for a truly restful night’s sleep. Check-in and check-out were smooth and efficient, and the staff went above and beyond to make us feel welcome. From the moment we stepped through the door, the stunning Song Dynasty-inspired entrance captivated our attention—perfectly reflecting Hangzhou’s rich cultural heritage as the former Southern Song capital. The location is unbeatable: just a short walk to a shopping mall, and only 300 meters from Line 10 of the metro, making city exploration effortless. The brochure at the front desk was well-organized and easy to follow, and the friendly staff even pointed out that the hotel is nestled right beside the ancient canal—a lovely touch. Everything about this stay felt thoughtfully designed, from the ambiance to the service. With such great value and a prime spot in a historic district, I’ll definitely be coming back. Highly recommended!

We stayed at Lakeview Hotel Hangzhou during the New Year holiday with our family, and it was an absolutely wonderful experience. The hotel offers incredible value for money—so much more than we expected. Our hostess, Miss Yu Ying, went above and beyond with her warm and attentive service. We were greeted with fresh welcome fruits, complimentary toiletries for our child, and a little New Year gift—a sweet touch that made us feel truly special. The room was spotless, spacious, and featured a massive 2.4-meter bed—perfect for families with kids. Best of all, the location is unbeatable: right next to West Lake, with easy access to public transit and major attractions. Whether you're here for sightseeing or just relaxing, this hotel delivers on every level. Highly recommended—I’ll definitely be coming back.

Staying at Zhejiang Narada Grand Hotel was an absolute delight. The location is unbeatable—right next to the metro station and just a short walk from West Lake, making it super convenient for exploring Hangzhou. We visited during New Year’s Eve, and the hotel staff, especially our personal concierge Sasha, went above and beyond—she upgraded us to a larger room without hesitation and handled all our requests promptly and warmly. The room itself was fantastic: top-notch amenities including Dyson hairdryers, premium toiletries, and a spacious bathtub that made relaxing effortless. The second-floor Sichuan restaurant is a real highlight—perfectly balanced spice level that suits local tastes. One minor note: the heating system in the room fluctuated a bit, and the shower drain could be slightly more efficient. But honestly, these are small tweaks for such a well-run, beautifully designed hotel with excellent service and value. I’d definitely come back.
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