At Hangzhou Mansion Shopping Mall's luxury haven, TORY BURCH dazzles with uptown NYC vibes! Their signature handbags and elegant flats featuring the iconic double-T logo are Instagram gold. Discover Asia-exclusive pieces in dreamy neutral palettes that flatter every silhouette. Pro tip: After scoring that perfect tote, unwind with artisanal coffee by the Grand Canal—this is how locals do chic Hangzhou style!

This hotel is the perfect getaway! Nestled at the foot of Leifeng Pagoda, it offers breathtaking lake views and a panoramic vista of North and South Peaks and Baochu Pagoda. With pool, kids' play area, and executive lounge, it’s ideal for families or couples. The attentive service includes airport transfers, making travel hassle-free. Rooms are spacious and clean, featuring unique designs, and you can unwind with tea in the tea house. Don’t miss the stunning garden architecture and Jiuyan Bridge night views—perfect for Instagram!

Nestled in the northwest corner of West Lake, this luxury hotel seamlessly blends traditional garden architecture with modern elegance. Rooms are inspired by Jiangnan silk embroidery, offering understated sophistication. Jin Sha Restaurant delights with innovative Jiangzhe cuisine, while West Lake Restaurant serves authentic Italian flavors. Traveling with kids? The children's playground and Treasure Hunt activities will keep them entertained for hours! Unwind at the award-winning spa center. Whether it's a romantic getaway or family vacation, this hotel promises an unforgettable experience.

Nestled by the picturesque West Lake, this hotel blends luxury with homely comfort—think 50sqm rooms featuring balcony views and classic European-style beds perfect for families and business travelers alike. Kids will love the playground and pool, while professionals appreciate the fully-equipped meeting spaces. The highlight? A global culinary journey from Thai spices to Hangzhou delicacies, all under one roof! With 24/7 front desk, airport transfers, and even a botanical café, every detail is designed for seamless stays. Don’t miss this unforgettable escape where hospitality meets elegance!

Nestled by the West Lake with 2000 meters of shoreline, this luxury retreat offers breathtaking views of Su Causeway at Dawn and Leifeng Pagoda at Sunset! Designed by masters for the G20 Summit, its classical gardens blend historic villas with poetic landscapes. Rooms exude elegant comfort, while the famed Ziwei Restaurant serves state-banquet-level cuisine. Enjoy the pool, spa, and tea house—perfect for couples or families. With attentive service (including airport transfers), it’s a slow-living paradise within a UNESCO World Heritage site!

This is the perfect choice for families! Located in the West Lake Hub, just a 5-10 minute walk to the lake and near the subway station, it's super convenient! The hotel offers smoke-free floors and a children's play area, ensuring kids have a blast. Lake-view rooms provide stunning vistas, while the heated pool and state-of-the-art gym help you unwind. With diverse dining options, from buffets to authentic Hangzhou cuisine, there's something for everyone. The professional event team ensures seamless arrangements, making it ideal for both family trips and business travel!

This hotel offers executive-level luxury! Nestled by the ancient moat of Hangzhou, it blends modern elegance with wellness, perfect for discerning travelers. Rooms feature floor-to-ceiling windows with views of the city’s past and present, plus premium bedding and designer toiletries for ultimate relaxation. The rooftop boasts a heated pool and gym, while kids love the play area—great for families. Its prime location near the subway makes exploring West Lake or reaching the airport a breeze. With attentive service, friendly staff, and even robot assistants, every detail is thoughtfully curated.

This luxury hotel is nestled in the bustling CBD of Qianjiang New Town, yet offers a tranquil retreat with its modern Jiangnan courtyard design. The elegantly appointed rooms feature Le Labo 33 amenities and boast stunning night views and lake scenery. With four exquisite dining venues, including a Black Pearl two-diamond restaurant, food lovers are in for a treat. The pool and fitness center are top-notch, and the professional service team ensures a memorable stay. Perfect for both family trips and business meetings, its prime location offers easy metro access, great shopping, and endless dining and entertainment options!

Nestled along the Grand Canal, this hotel beautifully blends historical charm with modern luxury, offering stunning views of the iconic Gongchen Bridge! With elegantly designed rooms, 5 distinctive restaurants, and a kids' club, it's perfect for both family getaways and business trips. Enjoy the outdoor pool and spa center, or explore nearby malls and historic streets with ease. Plus, your stay supports a charity initiative for students in Yunnan—making your trip even more meaningful!

This designer hotel in the heart of Qianjiang New District boasts a striking golden sphere design, forming a "sun and moon" spectacle with the nearby opera house. Rooms feature floor-to-ceiling windows with panoramic views of the Qiantang River or city light shows. With five diverse dining venues ranging from Cantonese to Mediterranean cuisine, culinary delights abound. Its column-free grand ballroom has hosted events like the G20 Summit, while the fitness center, pool, and spa offer relaxation. Excellent metro access and shopping options nearby make it ideal for both business and leisure.


This hotel is a hidden gem in Hangzhou! Located by the Qiantang River, you can enjoy stunning river views right from your window and take leisurely walks along the urban platform. It's just a 20-minute drive to attractions like West Lake and Six Harmonies Pagoda. Designed by British firm ATKINS, it seamlessly blends tradition with modernity, offering both grandeur and elegance. Rooms range from 60 to 315 sqm, perfect for unwinding with serene river views or witnessing the Qiantang River tidal bore. With multiple dining options, excellent service, and top-notch facilities, it's ideal for business trips, romantic getaways, and family vacations!

This is a perfect oasis in the bustling city, just a 5-minute walk from the subway station with superb transportation links! The rooms feature traditional Chinese aesthetics, elegant and spacious, offering stunning views of the city and the Qiantang River. The hotel boasts a top-floor view restaurant, fitness center, and laundry room, catering to both business and family travelers. Nearby, you’ll find shopping malls like StarLight International Plaza and Longfor Paradise Walk, making dining and shopping a breeze. Highly recommended for families with kids, thanks to the children’s meals and play area, plus excellent pandemic protection measures for a worry-free stay!

This hotel is perfect for both business trips and family vacations! Located by the West Lake, it offers unbeatable convenience with nearby metro access and shopping districts, plus valet parking and 24-hour front desk service. The design blends Eastern and Western styles, featuring an elegant lobby and cozy rooms with free WiFi. Enjoy diverse cuisines at its celebrity-chef restaurants, or unwind at the outdoor pool and spa. With G20 Summit hosting experience, it guarantees top-notch service for meetings or leisure stays!

This hotel is simply fantastic! Located right on West Lake Avenue, it offers breathtaking views of the lake, with iconic sights like Leifeng Pagoda and Broken Bridge just a glance away. The blend of French elegance and Hangzhou charm creates a unique vibe, and the rooms are beautifully decorated with cozy bedding. Kids will love the play area and pool, making it perfect for family trips. The executive lounge and café serve delicious breakfasts, and the service is impeccable. With free parking and easy metro access, getting around is a breeze. Whether for business or leisure, this hotel is a top choice!

This hotel is absolutely fantastic! Located by the West Lake and within a UNESCO World Heritage area, it's close to attractions like Yue Temple and Broken Bridge. The lake-view rooms are stunning, and the executive lounge and kid-friendly facilities will keep everyone happy. The breakfast and service are top-notch, with beds so comfy you won't want to get up. Plus, there's free parking and airport transfers for added convenience. If you want to enjoy the serene beauty of West Lake, this is the perfect place to stay!

Dreaming of a lakeside getaway with historic charm? This gem by West Lake's North Street offers panoramic views of Broken Bridge and Yue Temple. The century-old architecture blends nostalgic Republic-era elegance with modern comforts, featuring lush gardens and family-friendly amenities. Perfect for both leisure (think BBQ by the lake!) and business with versatile meeting spaces. Post-G20 upgrades ensure impeccable service, while rooms boast luxurious bedding and classic tea lounge vibes. Don’t miss their award-winning breakfast and convenient shuttle services—a true cultural oasis in Hangzhou!

Nestled near the ancient Lingyin Temple, this designer hotel blends Zen aesthetics with modern luxury. Spacious suites, aromatic spa, and a lakeside tea terrace offer serenity, while family-friendly amenities and thoughtful services cater to all travelers. Praised for its scenic views and gourmet breakfast, every detail—from the artistic décor to the heated pool—creates an unforgettable stay. Perfect for couples seeking romance or families exploring Hangzhou’s culture.

Dreaming of a lakeside retreat with a touch of urban luxury? This hotel is your perfect choice! Nestled on the east bank of West Lake, it's just steps away from the vibrant Hubin commercial district, offering easy access to shopping, dining, and nightlife. The luxurious rooms and suites blend traditional Chinese elements with modern comforts, showcasing exquisite craftsmanship. Don’t miss the rooftop garden, where you can admire breathtaking views of the West Lake Music Fountain. Whether you’re unwinding in the Executive Lounge or relaxing by the indoor heated pool, this hotel promises an unforgettable stay!

This hotel offers unbeatable value with its prime location at the confluence of Qiantang River and Grand Canal, perfect for both business trips and family vacations! Enjoy panoramic river views from your room, complemented by 24-hour butler service. Facilities include an infinity pool, fitness center, and game rooms, with multilingual staff catering to international guests. The delicious breakfast and attentive front desk service receive rave reviews, plus it's steps from the subway for easy access. If you're looking for a stunning night view and top-notch hospitality in Hangzhou, this is a highly recommended choice!

Nestled along the Grand Canal, this hotel is a historically preserved architectural complex transformed from 11 former national silk warehouses. Its unique open design blends cultural heritage with the canal's natural beauty. Conveniently located near Metro Line 3, it's just a short walk to Xiangji Temple and Fuyi Granary. Rooms range from deluxe to canal suites, with amenities like a full-service restaurant, Chinese dining rooms, indoor pool, and SPA. Enjoy warm, attentive service for a truly home-away-from-home experience—highly recommended!
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Marriott Hotel Hangzhou City Centre is the top choice, just 300 meters from Tory Burch Hangzhou Department Store, a 5-minute walk away. Located in the heart of downtown, it’s within easy reach of Hupan Silver Tower and West Lake Scenic Area, offering modern rooms with panoramic city views and some featuring distant vistas of West Lake. The hotel features a fitness center, indoor pool, and rooftop bar—perfect for travelers seeking comfort after shopping.
For a luxury alternative, consider Four Seasons Hotel Hangzhou at West Lake, located about 2 km away. Renowned for its authentic Jiangnan garden design and premium lakefront access, it provides an elegant retreat ideal for those looking to unwind post-shopping. Both hotels offer complimentary shuttle services to major shopping destinations, ensuring seamless convenience.
Near Tory Burch Hangzhou Department Store, explore Hupan Silver Tower in77, a vibrant fashion hub featuring international brands and local designer boutiques—ideal for trend-conscious shoppers. A 10-minute walk leads to West Lake Cultural Square, where you can soak in Hangzhou’s 1,000-year-old heritage and enjoy a quiet moment at Lakeside Bookstore, sipping coffee while reading about Song Dynasty culture.
Just a 15-minute drive away, Hefang Street offers a traditional Hangzhou experience with historic shops selling hand-embroidered silk, Longjing tea, and snacks like Dongpo Pork and Ding Sheng Cake. Weekends feature performances of intangible cultural heritage such as Hangzhou Opera and Yue Opera, blending shopping with authentic local charm.
It takes just 10 minutes by car or 15 minutes on foot to reach West Lake, specifically the Hupan Park entrance. For a relaxed journey, rent an electric shared bicycle outside the store and ride along Nanshan Road, enjoying lush greenery and scenic lake views.
A unique option is the West Lake Water Bus, departing from Hupan Pier, which glides across the lake past iconic spots like Su Causeway and Broken Bridge. Ideal during sunset, this route offers panoramic views and a poetic glimpse into "Heaven above, Suzhou and Hangzhou below." It’s not only convenient but also elevates your travel experience with a touch of elegance.
Hangzhou West Lake Siyuan Hotel is a top choice, just 1.5 km from the Tory Burch store with an 8-minute drive. The hotel blends traditional Jiangnan garden aesthetics with modern luxury, offering private courtyard rooms and lake-view suites with panoramic views of West Lake. Guests enjoy exclusive concierge services, including private shopping tours, in-store appointments, and complimentary premium electric shuttle service to nearby malls.
Alternatively, Hangzhou Huanglong Hotel is a 10-minute walk away, featuring elegant Chinese-inspired interiors and five-star service standards. Its business center provides event HopeGoo for brand pop-up experiences and offers high-end gift wrapping services, ideal for luxury shoppers seeking personalized attention.
Take Line 1 Metro to "Ding'an Road Station," a 5-minute walk from the store. Alternatively, use DiDi or Gaode Ride-hailing, reaching the store in about 6 minutes at around ¥25. For self-driving, the mall has a large underground parking lot with 24/7 security monitoring and smart navigation, including contactless payment and real-time space availability. Many nearby hotels, such as Shangri-La West Lake, also offer complimentary shuttle service directly to the brand’s storefront, eliminating the need to search for parking.
Beyond the flagship counter, Hangzhou Department Store features a customization zone where customers can engrave initials or customize colors on handbags and footwear. Weekend pop-up events include limited-edition pre-sales, fashion talks, and runway shows—attendees receive a special gift set. The mall also hosts an international fragrance lounge, offering samples of Tory Burch perfumes in a serene relaxation area. High-tier members can book private shopping consultations with dedicated stylists for a personalized, seamless experience.
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I’ve long admired Wangzhuang, the iconic lakeside retreat near West Lake in Hangzhou, and finally had the chance to stay here during a Black Friday deal that felt like a steal. The moment I stepped in, I could tell this was something special—excellent service, top-notch dining, and an atmosphere that truly feels luxurious. The property is vast, with beautifully maintained lawns and trees. Since we visited right at peak season for maple and ginkgo foliage, the grounds were gently dusted with golden leaves, creating a magical, almost cinematic setting. Paths are clean and well-kept, making it easy to wander around for hours just taking photos and soaking in the scenery. We booked the daily 10 AM 'Wangzhuang Cruise' tour, which circles West Lake in about an hour. The boat itself is spotless, with comfortable upholstered seats, air-conditioned enclosed cabins, and panoramic glass windows that offer stunning views of both sides of the lake. I especially loved standing at the back deck to capture sweeping shots of the water and gardens—absolutely breathtaking. The highlight of the stay was the complimentary photography package. While one of the staff members from Hainan came across as rather abrupt and inflexible, the photographer, Mr. Song, and the makeup artist were incredibly kind, professional, and attentive. Their work brought out the best in our photos, and the final results were truly memorable. Overall, despite a minor hiccup, the experience exceeded expectations—this place deserves every bit of its reputation.

Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.

I was a bit nervous before my trip after reading so many reviews, and originally planned to book two rooms—luckily, I only ended up securing one. Still, I decided to give it a try and called the reservations team. I was connected with Miss Shao Linyang, who was incredibly helpful. Even though we couldn’t secure an additional room, she followed up promptly and made sure every step was communicated clearly. To my surprise, she upgraded my room and even left fresh fruit upon arrival. When I mentioned I’d be traveling with a child, she proactively arranged kid-friendly amenities, and the room came equipped with a mini-bar—thoughtful touches that really stood out. As a long-standing five-star property, the service level is consistently excellent. The location is unbeatable—right next to Wulin Night Market, and just a 10-minute walk to West Lake. On days when traffic restrictions made taxis hard to find, walking became the easiest option. Breakfast was generous in both variety and quality. Overall, this stay exceeded my expectations. A special thank you to Miss Shao for her professionalism and warm hospitality—it truly made all the difference.

Staying at West Lake State Guesthouse was an absolute delight. The facilities exceeded my expectations—spacious, elegant, and thoughtfully designed with attention to detail. The room was immaculately clean, and every corner felt fresh and well-maintained. What truly stood out was the location: just a short walk from West Lake, making it incredibly convenient for sightseeing. Getting to Feilai Feng was also quick and easy by car or public transport. The staff were warm, attentive, and genuinely helpful—always smiling, ready to assist, and going the extra mile to make your stay comfortable. Dining at Zhiwei Hall was another highlight. The food was excellent, with authentic flavors and beautiful presentation. While some dishes were on the pricier side, considering the quality, setting, and service, it felt justified. My family especially loved the taste of the signature dishes and kept raving about them afterward. Overall, this was a perfect blend of luxury, comfort, and hospitality. A top-tier experience with outstanding value. I’d definitely come back and recommend it to anyone visiting Hangzhou.

My stay at Midtown Shangri-La Hangzhou was truly exceptional—far beyond my expectations. From the moment I walked in, the festive Christmas ambiance created a warm and welcoming atmosphere that instantly put me at ease. The room was immaculate, thoughtfully decorated with attention to detail, and incredibly comfortable—perfect for a relaxing getaway. Dining options were plentiful and of high quality, with breakfast and dinner both delivering excellent taste and presentation. But what truly stood out was the service. Every staff member was attentive, polite, and genuinely caring. They even surprised me with a small thoughtful gift—such a nice touch. Special mention to Mike Zhang (Zhang Xinggang), whose professionalism, kindness, and genuine warmth left a lasting impression. He made me feel seen and valued throughout my visit. Overall, the hotel excels in every aspect—location, facilities, cleanliness, and hospitality. It’s not just a place to stay; it’s an experience. I’ll definitely be coming back and highly recommend this gem to anyone visiting Hangzhou.

Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.

Staying at Park Hyatt Hangzhou was an absolutely exceptional experience from start to finish. The location is incredibly convenient—just a short walk or quick transit ride away from major attractions and shopping districts, making it easy to explore the city without hassle. The concierge team, especially Kevin, went above and beyond with their warm, attentive service. Any request I had was handled promptly and with genuine care. My room was immaculate, spacious, and beautifully designed, with top-notch amenities and excellent attention to detail. The bedding was incredibly comfortable, and the soundproofing ensured a peaceful night’s sleep—no noise from the street or neighboring rooms. Everything felt fresh, well-maintained, and thoughtfully curated. For the quality, comfort, and service, this hotel offers outstanding value. I’d highly recommend it to anyone visiting Hangzhou, and I’ll definitely be returning when I come back.

Absolutely exceeded my expectations! The room was spacious, bright, and immaculately clean—every detail felt thoughtfully designed. The bedding was incredibly comfortable, making for a restful night's sleep. Staff were friendly, efficient, and always ready to help without being intrusive. Location is perfect—just a short walk from local attractions and public transport, which made getting around so easy. Hot water worked flawlessly, and the soundproofing kept the room quiet and peaceful. Plus, there are plenty of great dining options nearby—no need to go far for a good meal. At this price point, it’s hard to beat. This stay wasn’t just good—it was unforgettable. I’ll definitely be back and would highly recommend it to anyone visiting Hangzhou.

Walking into the lobby, the massive golden sphere still delivers that wow factor—plus the Christmas decorations really set a festive mood, making it impossible not to snap a few photos. We booked three standard rooms and one river-view room, which meant quite a few details to coordinate, but our client manager was incredibly patient and helpful with every request. Special shoutout to Manager Zheng—your professionalism and warmth made all the difference! The ambiance throughout the hotel is excellent. Our river-view room faced the sports center and Hangzhou Gate directly, offering stunning views. Waking up early for breakfast, we even caught the sunrise from the dining area—pure magic. It’s true what they say: 'The early bird gets the worm'—and we definitely did! Every detail felt thoughtfully designed, from the service to the scenery. A truly memorable stay with outstanding value. I’ll be back in a heartbeat!

I was on a business trip to Hangzhou and ended up booking this hotel on a whim—what a pleasant surprise! From the moment I arrived, everything felt exceptional. The breakfast buffet was incredibly generous with fresh, diverse options, including some local favorites that were absolutely delicious. Even better, they included two days of complimentary afternoon tea—a real bonus for a comfortable stay. My room had a private balcony facing the grand lotus pond, so waking up to serene views of the water and greenery was pure bliss. The interior design is unique and thoughtfully done, with a modern yet cozy vibe. Special thanks to Angel, the front desk staff, who went above and beyond with her warm, attentive service—always ready to help with anything. This place truly stands out in terms of value and hospitality. I’ll definitely be choosing this hotel again next time I visit Hangzhou, and I’d highly recommend it to anyone looking for a memorable stay.

Staying at New Century Hotel Binjiang Hangzhou was a fantastic experience overall. The room was on a high floor, offering breathtaking views of the city skyline and the nearby river—especially stunning at night when the lights came on. The hotel’s interior design embraces a traditional Chinese aesthetic with elegant details throughout, creating a serene and inviting atmosphere. Located right in the heart of Binjiang District, it's incredibly convenient for both business and leisure travelers—just a short walk to shopping centers and public transit options. The buffet breakfast was impressive: wide variety, fresh ingredients, and well-prepared dishes from both local and international cuisines. Staff were friendly and attentive, making every interaction pleasant. The only minor issue was inconsistent hot and cold water pressure, possibly due to the building’s height, but it didn’t significantly impact the stay. All in all, this is a top-tier hotel with excellent value, and I’d definitely return.

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.
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