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Hotels with Robot Service Near West Brook
Step into Xixi Paradise and you'll feel like walking into an ink painting! This wetland wonderland on Hangzhou's fringe blends pristine reedy marshes with contemporary architecture. Glide on wooden boats through waterways while listening to local opera, or sip Longjing tea on a resort balcony watching egrets soar. When night falls, don't miss the mesmerizing light show where art dances with nature – your camera won't get a break!
Hangzhou Shusheng Longjing Hotel
Nestled in Longjing tea fields, this designer hotel blends nature with artistry flawlessly. As a Gold-Tier Cultural Theme property, it features floor heating & smart systems, even curated toiletries. 70 uniquely themed rooms, organic farm-to-table dining, and handcrafted winter-brewed wine. Kids love the playground & childcare, while couples adore stargazing rooms. The walkable location to Lingyin Temple with free parking makes it perfect for eco-chic getaways.
SSAW Boutique Hotel Hangzhou Xixi Park
This hotel is the perfect choice for both families and business travelers! Located on Xixi Road, it offers super convenient access to West Lake Wetland Park, Lingyin Temple, and Huanglong Business District—all just 8 minutes away by car. The hotel is fully equipped with a kids' club, game room, and even table tennis and foosball to keep children entertained. Rooms are cozy and clean, featuring premium bedding, plus laundry and dryer services for long stays. The spacious meeting rooms can host up to 200 people, ideal for business events. Delicious breakfast, friendly front desk service, and free parking make it a great value!
Hangzhou Hua Jia Shan Resort
This is an urban oasis! Nestled by the West Lake, this hotel boasts lush greenery and fresh air, even praised by Emperor Qianlong. Traveling with kids? Enjoy the children's playground and family-friendly activities, plus gourmet dining prepared by state banquet chefs. Top-notch amenities like 24-hour front desk, fitness center, and laundry service make your stay effortless. Unwind in the tea room or admire the Jiuyan Bridge night view. With strict pandemic measures and airport shuttle service, every detail is thoughtfully arranged. Don’t miss out!
The Lucid Resort Xixi
This hotel is a perfect family getaway! Nestled next to Xixi Wetland Park, it offers a serene yet poetic ambiance. The infinity pool and private soaking tubs are Instagram-worthy, while the kids' playground and children's pool will keep the little ones entertained for hours. With 24-hour front desk, free parking, and car rental services, every need is covered. Enjoy a barbecue in the garden or unwind in the tea room. Guests rave about the delicious breakfast, attentive service, and lake-view rooms—making it a high-value choice for your next trip!
Hangzhou Xixi Rezen Hotel
Looking for a perfect getaway that combines family fun with business leisure? This hotel is your ideal choice! Nestled near the Xixi Wetland, it boasts breathtaking natural views and features like an indoor pool, kids' playground, and game room to keep the little ones entertained. Adults can unwind with yoga classes, hit the fitness center, or relax at the art-themed bookstore. The rooms are modern and minimalist, equipped with high-tech smart toilets for added comfort. Whether you're on a family vacation or a business trip, this hotel has everything you need!
Northern Wenlan Hangzhou Hotel
This hotel is the perfect blend of family-friendly and business travel! Kids will love the play area, while adults can unwind in the executive lounge or fitness center. Conveniently located near the subway and shopping malls, you can even enjoy the stunning night view of Jiuyan Bridge! The rooms are spacious and cozy, with bedding so soft you’ll sleep like a baby. Plus, robot service and 24-hour front desk add a touch of modern convenience. Whether for a family getaway or a business trip, this is your ideal choice!
Shama Serviced Apartments Zijingang Hangzhou
This hotel is simply amazing! Located in the heart of Hangzhou’s west district, just steps from Xixi Wetland, and with easy access to Zhejiang University and major shopping malls. The rooms are fully equipped with open kitchens, large refrigerators, and washer-dryers, making you feel right at home. Plus, enjoy 24-hour front desk service and concierge assistance—even grocery shopping is free of service charges! Perfect for both family trips and business stays, this place has it all!
Zhejiang Narada Grand Hotel
This urban oasis nestled by the West Lake's top scenic spots offers metro access and all you need for business or family trips! Enjoy the indoor pool, kids' club, 2000㎡ garden lawns, and even robot service. Rooms feature spacious bathtubs and premium bedding for ultimate relaxation. Praised for its delicious breakfast and attentive service, its prime location connects you to attractions and business districts effortlessly. Come unwind in this peaceful retreat amidst the city bustle!
Pagoda Hotel Hangzhou Zijingang
This hotel is a true gem! A perfect blend of art and smart technology, with sculptures and chandeliers in the lobby showcasing Eastern aesthetics. The rooms are spacious and bright, featuring floor-to-ceiling windows and complimentary coffee and tea—so thoughtful! Conveniently located near Zhejiang University and Xixi Wetland, it’s ideal for both business and leisure. With professional meeting planners and HD LED conference halls, business travelers will be impressed. The modern luxury style adds a touch of elegance to your stay. Don’t miss out on this unique experience!
MyFeel Hotel (West Lake in Hangzhou West Lake Scenic Area)
This hotel is a hidden gem right by the West Lake! Located in the heart of the scenic area, you can enjoy stunning lake views just steps away. The modern design features Instagram-worthy spots perfect for photos. Ideal for couples, families, and business travelers, it offers pet-friendly policies, a kids' play area, 24-hour front desk, and free parking. Nearby, you’ll find Huanglong Business District and Wulin Night Market for endless fun. Don’t miss out on this perfect blend of nature and city life!
Cozytree Hotel(Hangzhou West Intime)
This hotel is a perfect choice for both family trips and business travel! Close to the subway, it's super convenient to get around, plus free parking makes driving a breeze. Rooms feature premium mattresses for a comfortable sleep, and kids will love the dedicated play area and children's meals. The 24-hour fitness center and self-service laundry are perfect for extended stays. The fusion restaurant offers healthy meals, and the nearby West Intime Mall ensures endless dining and entertainment options. With excellent service, clean environment, and great value, it's definitely your best bet!
MEHOOD LESTIE Hotel (Hangzhou Xihu Huanglong Sports Centre Flagship Store)
Looking for a comfortable and stylish stay? This hotel is the perfect choice for you! Located in the prime area of West Lake District, it offers convenient transportation and is surrounded by bustling commercial areas, with easy access to Huanglong Sports Center and West Lake Scenic Area. The hotel features a nostalgic retro style with natural ecological decor, making you feel like you're in nature. Rooms are equipped with surround sound systems and LeEco internet ecosystem, providing a cinematic experience. Enjoy special butler services, breakfast, afternoon tea, and convenient amenities like self-service laundry and ironing. Perfect for family trips or romantic getaways!
Hampton by Hilton Hangzhou Xixi Zijingang
This is a hotel that combines modern comfort and smart services, with a prime location near the subway and popular commercial areas, perfect for both business and family trips! Rooms are equipped with Serta mattresses for a restful sleep, and smart robots provide contactless service, adding a high-tech touch. The lobby offers free drinks and snacks, along with a 24-hour gym and self-service laundry, ensuring all your needs are met. Nearby attractions like West Lake and Xixi Wetland are just a short drive away, and you can enjoy stunning night views after a day of exploration. Absolutely fantastic!
EBO Hotel (Hangzhou Zhejiang University Zijingang Asian Games Park Store)
This hotel offers great value for money with its prime location near the subway! Whether you're visiting Zhejiang University's Zijingang Campus or the Xixi Wetland Park, everything is just a stone's throw away, and some rooms even boast lake views! The artistic design of the rooms, some with river-view balconies, along with 80-count combed cotton bedding and thermostatic showers, ensures a comfortable stay. Families will love the kids' play area and game room, while the attentive service and delicious breakfast are frequently praised by guests. If you're looking for a stylish and conveniently located hotel in Hangzhou, this is the perfect choice!
Moshang Qingya Hotel (Hangzhou Xixi Wetland Wener West Road)
This hotel is a perfect blend of family-friendly and business-savvy! Located opposite the Xixi Wetland Park, it's just a 15-minute walk to Hongyuan and Guangfu Temple, with malls like Xixi Tianjie nearby. Enjoy amenities like a kids' play area, game room, and children's meals, plus billiards and ping pong for fun. The design blends Song Dynasty floral culture with poetic elegance, featuring an executive lounge and café for refined tastes. With free parking and airport transfers, it’s ideal for both leisure and business stays!
Zhejiang University Xixi Yaduo Hotel, Xihu District, Hangzhou
This is a quality hotel with a strong artistic vibe, located in the heart of Xihu District, just 5 minutes from West Lake and the subway! Designed around reading and photography, it features a 24-hour bamboo-themed book bar for quiet relaxation. Rooms boast comfortable bedding and modern amenities, plus a laundry room and fitness center for your travel needs. Families will love the kids' play area and child-friendly facilities. Nearby, you’ll find basketball and football courts for sports enthusiasts. With a stellar 4.8 rating, this hotel is a must-try!
Jinchen Hotel (Hangzhou Huanglong Sports Center)
Nestled in the vibrant Huanglong Sports Center商圈, this hotel is your smart choice! Just a walk from the subway and a 10-minute drive to West Lake and Xixi Wetland, transportation is a breeze. Adorned with white jade and Huanglong jade, the hotel exudes understated luxury. Memory foam mattresses and thermostatic bathrooms ensure restful sleep, while the theater-style conference hall and multi-function rooms cater to business needs. With laundry services, kids' meals, and play areas, it's perfect for families. The attentive staff and pristine environment make it a top-rated stay!
North China Hotel (West Lake)
This hotel is a hidden gem in West Lake's heart! Wake up to views of Lotus in the Breeze at Crooked Courtyard, with Yuewang Temple just steps away. The 3000sqm natural cave wine cellar is a unique highlight, blending European vintage charm with Chinese tradition. Perfect for Instagrammable moments, lakeside stays, or family trips (they even provide children's amenities!). Enjoy delicious breakfasts, friendly front desk service, and even robot butlers! At night, the stunning lake views turn every moment into a painting. Don’t miss this dreamy Jiangnan experience!
MEHOOD LESTIE Hotel (Hangzhou Xixi Wetland Science and Technology City)
This hotel is a perfect choice for business travelers, featuring a natural-themed decor with brick, wood, and concrete walls that create a simple yet elegant ambiance. The rooms are equipped with high-quality影院systems, perfect for unwinding after a busy day. Unique touches like tatami mats and hanging baskets add a playful, relaxing vibe. The hotel offers comprehensive amenities, including a fitness center, self-service laundry, and multifunctional halls, along with 24-hour front desk service. Kids will love it here too, thanks to the child-friendly amenities. Plus, the delicious breakfast and thoughtful service make it ideal for both family trips and business stays!
Atour Hotel, Wanke College Road, Huanglong, Hangzhou
This hotel is a perfect choice for both business trips and family vacations! Located in the Huanglong CBD area, it's close to Zhejiang University campuses and various attractions, making travel a breeze. The design is simple yet stylish, featuring Xiaodu voice control for all room facilities – truly smart! Rooms are equipped with international brand bedding to ensure a comfortable sleep. With a 24-hour gym, self-service laundry, and a reading lounge, it's ideal for both work and relaxation. The kids' play area and children's meals make it family-friendly. Excellent service, clean environment, and great value – definitely a top pick!
Frequently Asked Questions
Everything you need to know about West Brook
Shangri-La Hangzhou is highly recommended for its breathtaking views of the wetland and proximity to Xixi Paradise. Located just a 5-minute walk from the main entrance, it features private courtyard rooms with water-view terraces, offering serene glimpses of lotus ponds and ancient stone bridges. The resort also includes an indoor pool, kids’ play zone, and a traditional tea house, making it ideal for family stays.
Another top choice is Xixi Joy Hotel by Banyan Tree, which blends Jiangnan garden architecture with modern luxury. Its secluded villa-style accommodations and lakeside walking paths create a tranquil retreat perfect for those seeking peace. Both hotels offer free shuttle services to the wetland park and are accessible via barrier-free routes.
HopeGoo in advance is strongly advised—especially during holidays—to secure the best view rooms and avoid peak-season shortages.
The most efficient route from Hangzhou East Railway Station is via Metro Line 1 to "West Lake Cultural Square," then transfer to Metro Line 10 to "Xixi Paradise Station." The journey takes about 35 minutes and avoids traffic congestion.
For door-to-door convenience, use Didi or rent an e-bike along Qiu Bo Road and Tianmu Mountain Road—approximately 25 minutes and costing around ¥60. Note that large vehicles are restricted within Xixi Paradise; electric or non-motorized transport is preferred.
Special tourist shuttles also run between major hotels and the complex—check with hotel front desks for schedules. To prevent delays, especially on weekends or holidays, plan your trip during off-peak hours and allow extra time for boarding.
Xixi Paradise offers immersive intangible cultural heritage workshops, including traditional Hanging Silk Weaving (Zhan Si), Longjing Tea Ceremony, and paper-cutting art classes led by local artisans. Visitors can create personalized souvenirs while learning about Hangzhou’s rich traditions.
Every Saturday evening features "Xixi Night Talks"—a cultural dialogue series hosted by scholars and artists discussing Jiangnan aesthetics and ecological conservation, with bilingual audio interpretation available.
Don’t miss the waterway boat tour, where guests glide through ancient canals aboard vintage black-prowed boats. Along the way, enjoy stories of the "Thirty-Six Peaks" legend and centuries-old farming life, with some boats offering tea and light snacks. All activities can be booked online in advance; fees may apply for materials but include guided access and equipment.
Reservations are recommended—especially during festivals—to guarantee participation.
For authentic flavors, try Yunqi Restaurant, specializing in modernized Hangzhou cuisine. Their signature dishes like "Dragon Well Shrimp" and "Song Sister Fish Soup" use seasonal ingredients and artistic presentation, set against lush garden views.
Ban Shan Xiaoguan is another must-visit—nestled in bamboo groves, it serves farm-fresh local delicacies such as stir-fried Ma Lan Tou, clay-pot chicken, and wild mushroom soup sourced directly from Xixi’s organic farms.
For international flair, visit Xixi Coffee & Book House, a cozy independent café and bookstore offering specialty pour-over coffee and European pastries in a quiet, book-filled ambiance.
Evening night markets also open daily, selling street snacks like sugar paintings, oil buns, and osmanthus rice cakes. Reservations are advised for private dining areas—especially on weekends—and many venues provide child-friendly seating and wheelchair access.
The eco-trails at Xixi Paradise span over 8 kilometers, built entirely from elevated wooden boardwalks and natural timber bridges, seamlessly integrated into the wetland landscape without disturbing native vegetation.
Three themed sections include: Birdwatching Path (with infrared cameras and telescopes), Plant Identification Trail (featuring 40+ native wetland species like lotuses and reeds), and Historic Heritage Route (linking Qing-era stone tablets, old ferry sites, and fishing huts).
Smart QR-coded signage provides multilingual audio guides (Chinese/English) with ecological facts, historical anecdotes, and seasonal changes. Solar-powered lighting and rest shelters ensure safe nighttime access.
Visit early morning or late afternoon for optimal birdwatching—common sightings include white egrets, black-crowned night herons, and little grebes. Accessible pathways and nursing stations meet international standards, welcoming all ages and mobility needs.
Yes, Xixi Paradise welcomes pets under strict guidelines. Pets must wear leashes and carry valid vaccination records; they are prohibited in restaurants, museums, and public baths.
Dedicated pet-friendly trails and a Pet Rest Zone near Banyan Tree Xixi feature automatic water dispensers, waste bags, and cleaning stations. Monthly "Puppy Flash Events" include photo sessions, health checks, and training workshops.
Owners must pre-book a Pet Pass via the official app and bring proof of identity and vaccinations. Emergency veterinary services are available on-site for urgent cases.
Large or aggressive breeds may be restricted in certain zones—check official notices beforehand. Overall, Xixi Paradise has become one of China’s few fully pet-inclusive wetland parks with comprehensive facilities.
Traveler Reviews
See what other travelers say about West Brook
Hangzhou Shusheng Longjing Hotel
I always visit Lingyin Temple in Hangzhou around the end of the year, and I’ve been staying at Shusheng Longjing Hotel for years—it’s become my go-to choice. The location is perfect: just a 10-minute bike ride to West Lake and only 8–10 minutes to Lingyin Temple, making it super convenient for exploring the area on two wheels. The surrounding trails and quiet streets make cycling or walking the best way to get around. The staff went above and beyond—before check-in, they reached out to help with transport tips and followed up afterward to see how we were enjoying our stay. Having a 24/7 concierge was a huge plus. And the breakfast? Fantastic. Since the hotel runs its own Chinese restaurant, the food is fresh, flavorful, and authentic. It’s not just a place to sleep—it feels like a home base for a peaceful, well-organized trip. Highly recommend for anyone looking for comfort, convenience, and genuine hospitality.
SSAW Boutique Hotel Hangzhou Xixi Park
Staying at Hangzhou Xixi Park SAWA Boutique Hotel was an absolute delight. Located right on Xixi Road, the hotel is incredibly convenient—just an 8-minute drive from Lingyin Temple and Huanglong Commercial Area. The rooms are wonderfully quiet, with excellent soundproofing that makes it easy to relax and sleep peacefully. The bedding is incredibly comfortable, and the room layout feels thoughtful and spacious. I especially loved the large, bright bathroom with modern amenities and the beautiful wooden flooring that adds warmth and character to the space. Breakfast was a highlight—diverse and fresh, offering both Western and Chinese options, all prepared right in front of you. It’s rare to find such quality and variety in a boutique hotel. Highly recommended for travelers seeking comfort, location, and a touch of elegance.
Hangzhou Hua Jia Shan Resort
We were incredibly lucky during the New Year holiday when the hotel upgraded our room at no extra cost—what a wonderful surprise! The accommodation was cozy and comfortable, even though the balcony felt a bit chilly. However, the view and overall atmosphere made it well worth it. The resort’s architecture is truly unique—each balcony feels like it’s nestled in a loft with a striking sloped design. Surrounded by serene mountain scenery, the property beautifully blends traditional elements: pavilions, bridges, and flowing waterways create a peaceful, almost dreamlike setting. We enjoyed both breakfast and dinner on-site, and every meal was satisfying and delicious. It’s rare to find such charm, tranquility, and excellent service all in one place. A perfect getaway that exceeded all expectations.
Northern Wenlan Hangzhou Hotel
This hotel completely exceeded my expectations! The room was spotlessly clean, with plush bedding that made for a truly restful night’s sleep. Check-in and check-out were smooth and efficient, and the staff went above and beyond to make us feel welcome. From the moment we stepped through the door, the stunning Song Dynasty-inspired entrance captivated our attention—perfectly reflecting Hangzhou’s rich cultural heritage as the former Southern Song capital. The location is unbeatable: just a short walk to a shopping mall, and only 300 meters from Line 10 of the metro, making city exploration effortless. The brochure at the front desk was well-organized and easy to follow, and the friendly staff even pointed out that the hotel is nestled right beside the ancient canal—a lovely touch. Everything about this stay felt thoughtfully designed, from the ambiance to the service. With such great value and a prime spot in a historic district, I’ll definitely be coming back. Highly recommended!
Zhejiang Narada Grand Hotel
Staying at Zhejiang Narada Grand Hotel was an absolute delight. The location is unbeatable—right next to the metro station and just a short walk from West Lake, making it super convenient for exploring Hangzhou. We visited during New Year’s Eve, and the hotel staff, especially our personal concierge Sasha, went above and beyond—she upgraded us to a larger room without hesitation and handled all our requests promptly and warmly. The room itself was fantastic: top-notch amenities including Dyson hairdryers, premium toiletries, and a spacious bathtub that made relaxing effortless. The second-floor Sichuan restaurant is a real highlight—perfectly balanced spice level that suits local tastes. One minor note: the heating system in the room fluctuated a bit, and the shower drain could be slightly more efficient. But honestly, these are small tweaks for such a well-run, beautifully designed hotel with excellent service and value. I’d definitely come back.
MEHOOD LESTIE Hotel (Hangzhou Xihu Huanglong Sports Centre Flagship Store)
Stayed at MEHOOD LESTIE Hotel during New Year's trip and booked a room with a round bed—perfect size for a family of three, very comfortable. I’d recommend asking the front desk specifically for a room with floor-to-ceiling windows since some of the bay windows tend to let in drafts, making it chilly at night. The hotel’s location is excellent—just a short walk from shopping malls and only about 10 minutes by taxi to West Lake. That said, the breakfast area is quite small and gets packed early; we couldn’t find a seat even though we arrived around 8 AM. Food options were average too—nothing special. We ended up eating outside instead, which turned out to be a better choice. Despite that, the overall experience was great. Clean rooms, friendly staff, and good value for money. Definitely worth considering for a family visit to Hangzhou.
Hampton by Hilton Hangzhou Xixi Zijingang
Staying at Hampton by Hilton Hangzhou Xixi Zijingang was a seamless experience from start to finish. The location is fantastic—just a one-minute walk from the metro station, making commuting around Hangzhou effortless. I especially loved the robot delivery service for meals; it’s a smart and convenient touch that adds a modern flair to the stay. The front desk staff, Ms. Liu, was incredibly friendly and went above and beyond by upgrading my room without hesitation—spacious, clean, and well-appointed. Invoice processing was fast and hassle-free, a big plus for business travelers. On-site amenities like the gym and laundry facilities made the trip even more comfortable. Whether you're here for work or exploring the city, this hotel delivers excellent value, comfort, and attentive service. Highly recommend it for anyone visiting Hangzhou.
Zhejiang University Xixi Yaduo Hotel, Xihu District, Hangzhou
Staying at the Yaduo Hotel near Zhejiang University Xixi Campus was an absolutely fantastic experience. The room was spacious and bright, with excellent natural lighting—especially nice after a long day of exploring Hangzhou. I stayed in the Jimu Room type, which came with a small fridge, making it super convenient for storing drinks or snacks. The amenities were modern and well-maintained, and I particularly loved the smart toilet in the bathroom—it worked flawlessly and added a touch of luxury. But what truly stood out was the soundproofing: the walls and door were so effective at blocking outside noise that I could sleep peacefully even during busy hours. No distant chatter, no footsteps—just complete quiet. Cleanliness was top-notch, staff were friendly and helpful, and the overall value for money was excellent. This hotel is perfect for both travelers and locals looking for comfort, convenience, and peace. I’ll definitely be back.
Jinchen Hotel (Hangzhou Huanglong Sports Center)
Staying at Jinchen Hotel (Hangzhou Huanglong Sports Center) was an absolute delight! The room was incredibly spacious, with a smart toilet that made the experience so much more convenient and modern. The bed was huge—so comfortable I had to roll over twice just to get to the other side! Perfect for a good night’s sleep. Located right near the metro station, it's super easy to get to Huanglong Sports Center or downtown Hangzhou. Great value for money, and I’ll definitely be back.
North China Hotel (West Lake)
Staying at this hotel in Hangzhou was an absolute delight—definitely one of the highlights of my trip! The front desk staff went above and beyond. When I arrived late, they were still warm and attentive, even helping carry my luggage to the room and kindly reminding me about breakfast hours and the location of the meeting rooms. The next day, I needed some documents printed, and they not only handled it quickly but also took the time to neatly bind them—so thoughtful and professional. A special thanks to front desk agent Xiao Wang for upgrading my room at no extra cost and gifting me breakfast—such a generous touch that truly made my stay memorable. This hotel’s service is top-tier, and it definitely elevated my entire experience in Hangzhou. Will absolutely be returning.
Atour Hotel, Wanke College Road, Huanglong, Hangzhou
I always choose Atour for my travels, and this stay at the Hangzhou Wanke College Road location did not disappoint. The hotel is nestled in a quiet, serene area with easy access to local attractions. From the moment I arrived, the atmosphere felt calm and welcoming. I especially love their signature pillows—they made for an incredibly comfortable night's sleep. The staff were incredibly friendly and attentive; whenever I had a request, they responded quickly and went out of their way to accommodate me. Breakfast was fresh, well-prepared, and offered a great variety—perfect for starting the day right. Every detail felt thoughtfully considered. This was a truly enjoyable stay, and I’ll definitely be back. Highly recommend it to anyone visiting Hangzhou.
Zebao‘s Home Wabi-sabi The cherry falls Hotel
Absolutely loved my stay at this charming little gem! As a cat lover, I was instantly charmed by Xiaohei, the friendly black cat who greeted me with purrs and head bumps—so sweet and relaxed. The room design is beautifully minimalist with a wabi-sabi aesthetic, and the view from the window is stunning, especially when cherry blossoms drift gently outside. Breakfast was delicious and well-prepared, with fresh ingredients and a great variety. The host was incredibly warm and welcoming, always ready to help or chat. It’s rare to find such a peaceful, authentic vibe with excellent value for money. Easy access to downtown via subway makes it even more convenient. This place truly feels like home away from home—definitely going back!
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