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Hotels with Pick-up Service Near West Brook
Step into Xixi Paradise and you'll feel like walking into an ink painting! This wetland wonderland on Hangzhou's fringe blends pristine reedy marshes with contemporary architecture. Glide on wooden boats through waterways while listening to local opera, or sip Longjing tea on a resort balcony watching egrets soar. When night falls, don't miss the mesmerizing light show where art dances with nature – your camera won't get a break!
Hangzhou Shusheng Longjing Hotel
Nestled in Longjing tea fields, this designer hotel blends nature with artistry flawlessly. As a Gold-Tier Cultural Theme property, it features floor heating & smart systems, even curated toiletries. 70 uniquely themed rooms, organic farm-to-table dining, and handcrafted winter-brewed wine. Kids love the playground & childcare, while couples adore stargazing rooms. The walkable location to Lingyin Temple with free parking makes it perfect for eco-chic getaways.
SSAW Boutique Hotel Hangzhou Xixi Park
This hotel is the perfect choice for both families and business travelers! Located on Xixi Road, it offers super convenient access to West Lake Wetland Park, Lingyin Temple, and Huanglong Business District—all just 8 minutes away by car. The hotel is fully equipped with a kids' club, game room, and even table tennis and foosball to keep children entertained. Rooms are cozy and clean, featuring premium bedding, plus laundry and dryer services for long stays. The spacious meeting rooms can host up to 200 people, ideal for business events. Delicious breakfast, friendly front desk service, and free parking make it a great value!
Hangzhou Hua Jia Shan Resort
This is an urban oasis! Nestled by the West Lake, this hotel boasts lush greenery and fresh air, even praised by Emperor Qianlong. Traveling with kids? Enjoy the children's playground and family-friendly activities, plus gourmet dining prepared by state banquet chefs. Top-notch amenities like 24-hour front desk, fitness center, and laundry service make your stay effortless. Unwind in the tea room or admire the Jiuyan Bridge night view. With strict pandemic measures and airport shuttle service, every detail is thoughtfully arranged. Don’t miss out!
Four Seasons Hotel Hangzhou at West Lake
Nestled in the northwest corner of West Lake, this luxury hotel seamlessly blends traditional garden architecture with modern elegance. Rooms are inspired by Jiangnan silk embroidery, offering understated sophistication. Jin Sha Restaurant delights with innovative Jiangzhe cuisine, while West Lake Restaurant serves authentic Italian flavors. Traveling with kids? The children's playground and Treasure Hunt activities will keep them entertained for hours! Unwind at the award-winning spa center. Whether it's a romantic getaway or family vacation, this hotel promises an unforgettable experience.
The Lucid Resort Xixi
This hotel is a perfect family getaway! Nestled next to Xixi Wetland Park, it offers a serene yet poetic ambiance. The infinity pool and private soaking tubs are Instagram-worthy, while the kids' playground and children's pool will keep the little ones entertained for hours. With 24-hour front desk, free parking, and car rental services, every need is covered. Enjoy a barbecue in the garden or unwind in the tea room. Guests rave about the delicious breakfast, attentive service, and lake-view rooms—making it a high-value choice for your next trip!
West Lake State Guesthouse
Nestled by the West Lake with 2000 meters of shoreline, this luxury retreat offers breathtaking views of Su Causeway at Dawn and Leifeng Pagoda at Sunset! Designed by masters for the G20 Summit, its classical gardens blend historic villas with poetic landscapes. Rooms exude elegant comfort, while the famed Ziwei Restaurant serves state-banquet-level cuisine. Enjoy the pool, spa, and tea house—perfect for couples or families. With attentive service (including airport transfers), it’s a slow-living paradise within a UNESCO World Heritage site!
Hangzhou Yunzhongjing Resort
This is a hidden paradise for vacation, located in the Yunqi Bamboo Trail, one of the top ten scenic spots of West Lake. It perfectly blends ancient architecture preservation with modern design. The 28 uniquely styled rooms are spacious and bright, all equipped with smart facilities, plus a starry sky pool and children's play area, perfect for families. Enjoy Western cuisine, exquisite afternoon tea, and even bring your pets along! The serene environment, stunning lake views, and attentive service, including shuttle services, make it the ultimate getaway choice!
Banyan Tree Hangzhou
Tucked away in the Xixi Wetland, this luxury retreat is a rare urban oasis! From spacious suites and villas starting at 120 sqm infused with Jiangnan garden aesthetics to delicate silk embroideries blending with contemporary design, every detail dazzles. The highlight? Their award-winning Banyan Spa, where therapists trained in Lijiang and Phuket deliver authentic Asian therapies for total relaxation. Perfect for families with kids’ play areas or couples seeking romance by the pool and private gardens – a true paradise!
The Nook Hotel Hangzhou - A design hotel, 20 mins to West Lake and Lingyin Temple
This designer hotel is full of style, located between West Lake and Xixi Wetland, facing Zhejiang University Sci-Tech Park. The rooms feature Italian designer furniture and Kingkoil mattresses, with air purifiers for a comfortable stay. The G floor has a 24-hour gym and children's playground, perfect for families. The buffet breakfast is diverse and delicious, and you can even enjoy West Lake Longjing tea! With convenient transport and proximity to attractions, it's an ideal choice for couples and families alike!
ALOR VALLEY
Tucked away in the heart of Xixi Wetland, this resort blends nature with luxury. Stay in Fangfei Courtyard villas featuring private waterfront gardens, Japanese hinoki tubs, and Dyson hair dryers. Perfect for couples or families—kids adore the playground while adults relax in the tea room or pool. Surprise improvisational theater and team-building activities add fun, with lake views and Jiuyan Bridge nightscapes for Instagram moments. Impeccable service and top-notch facilities make it the ultimate urban escape!
Kempinski Hotel Hangzhou
Nestled along the Grand Canal, this hotel beautifully blends historical charm with modern luxury, offering stunning views of the iconic Gongchen Bridge! With elegantly designed rooms, 5 distinctive restaurants, and a kids' club, it's perfect for both family getaways and business trips. Enjoy the outdoor pool and spa center, or explore nearby malls and historic streets with ease. Plus, your stay supports a charity initiative for students in Yunnan—making your trip even more meaningful!
Sisan Resort-Hupao 1934 Hotel
Nestled in the West Lake Scenic Area, this 1934-era garden villa blends history with modern luxury. Designed by renowned architects, the hotel retains its original charm while offering unique rooms named after flowers. Enjoy the endless library, tea room, and wedding lawn for a serene escape. The on-site restaurant serves fusion cuisine, perfect for couples or families. With thoughtful service and tranquil surroundings, it’s an ideal retreat for relaxation and romance.
Sheraton Grand Hangzhou Wetland Park Resort
This hotel is the perfect blend of leisure and business! Nestled next to the Xixi Wetland Park, it offers serene surroundings and lake views right from your balcony. The spacious rooms feature the renowned Sheraton Sleep Experience for a restful night. With four diverse dining options, from international cuisine to authentic Hangzhou dishes, you’ll never run out of choices. Unwind at the indoor heated pool or indulge in the spa treatments. Whether it’s a family getaway or a corporate event, the versatile meeting spaces and kids’ playground cater to all needs. Plus, its prime location provides easy access to West Lake and Alibaba’s headquarters. A stay here is a must!
Small Luxury Hotels of The Word-Hangzhou Muh Shoou Xixi Hotel
Shangri-La Hangzhou
This hotel is absolutely fantastic! Located by the West Lake and within a UNESCO World Heritage area, it's close to attractions like Yue Temple and Broken Bridge. The lake-view rooms are stunning, and the executive lounge and kid-friendly facilities will keep everyone happy. The breakfast and service are top-notch, with beds so comfy you won't want to get up. Plus, there's free parking and airport transfers for added convenience. If you want to enjoy the serene beauty of West Lake, this is the perfect place to stay!
Amanfayun
Tucked away in the serene valleys of West Lake, this luxurious retreat blends traditional charm with modern comfort. Surrounded by lush tea plantations and bamboo forests, it sits near the ancient Lingyin Temple, offering a tranquil escape. The rooms, housed in century-old buildings, feature comfortable bedding and spacious layouts, perfect for couples, families, or business travelers. Kids will love the play areas and special meals, while adults can unwind at the spa, pool, or fitness center. Stroll along the Fayun Path, lined with quaint tea houses and boutiques, and immerse yourself in the peaceful ambiance of this hidden gem.
Hangzhou The New Hotel
Dreaming of a lakeside getaway with historic charm? This gem by West Lake's North Street offers panoramic views of Broken Bridge and Yue Temple. The century-old architecture blends nostalgic Republic-era elegance with modern comforts, featuring lush gardens and family-friendly amenities. Perfect for both leisure (think BBQ by the lake!) and business with versatile meeting spaces. Post-G20 upgrades ensure impeccable service, while rooms boast luxurious bedding and classic tea lounge vibes. Don’t miss their award-winning breakfast and convenient shuttle services—a true cultural oasis in Hangzhou!
Pins De La Brume Hotel
Nestled near the ancient Lingyin Temple, this designer hotel blends Zen aesthetics with modern luxury. Spacious suites, aromatic spa, and a lakeside tea terrace offer serenity, while family-friendly amenities and thoughtful services cater to all travelers. Praised for its scenic views and gourmet breakfast, every detail—from the artistic décor to the heated pool—creates an unforgettable stay. Perfect for couples seeking romance or families exploring Hangzhou’s culture.
Westlake Villa·Hangzhou&State Guest Reception Center
Nestled by West Lake amid French parasol trees and the historic Beishan Street, this state-guest-level retreat blends luxury with nature. Wake up to views of Broken Bridge and Solitary Hill, unwind in elegant gardens, and enjoy 24/7 impeccable service. Perfect for families and business travelers alike, it offers conference halls, lakeside dining, and even a constitutional history museum. With prime location steps from landmarks and plush bedding kissed by lake breezes, every moment whispers Hangzhou's charm.
Angsana Hangzhou
Tucked in Xixi Wetland Park, this luxury retreat blends Chinese garden aesthetics with modern comforts. Rooms dazzle in lotus-red and celadon-blue, with private balconies framing picturesque wetland views. Families love the kids' club and child-friendly dining, while the oversized bathtubs promise bubbly fun. Unwind at the rooftop Infinity Lounge with cocktails overlooking sunset-drenched pools. Business travelers? Well-equipped meeting rooms and airport transfers streamline your trip. Just 6km from downtown yet immersed in Marco Polo's 'heavenly city'—where urban convenience meets serene Jiangnan waterways. A true sanctuary with 5-star service scored 4.8/5 by delighted guests!
Frequently Asked Questions
Everything you need to know about West Brook
Shangri-La Hangzhou is highly recommended for its breathtaking views of the wetland and proximity to Xixi Paradise. Located just a 5-minute walk from the main entrance, it features private courtyard rooms with water-view terraces, offering serene glimpses of lotus ponds and ancient stone bridges. The resort also includes an indoor pool, kids’ play zone, and a traditional tea house, making it ideal for family stays.
Another top choice is Xixi Joy Hotel by Banyan Tree, which blends Jiangnan garden architecture with modern luxury. Its secluded villa-style accommodations and lakeside walking paths create a tranquil retreat perfect for those seeking peace. Both hotels offer free shuttle services to the wetland park and are accessible via barrier-free routes.
HopeGoo in advance is strongly advised—especially during holidays—to secure the best view rooms and avoid peak-season shortages.
The most efficient route from Hangzhou East Railway Station is via Metro Line 1 to "West Lake Cultural Square," then transfer to Metro Line 10 to "Xixi Paradise Station." The journey takes about 35 minutes and avoids traffic congestion.
For door-to-door convenience, use Didi or rent an e-bike along Qiu Bo Road and Tianmu Mountain Road—approximately 25 minutes and costing around ¥60. Note that large vehicles are restricted within Xixi Paradise; electric or non-motorized transport is preferred.
Special tourist shuttles also run between major hotels and the complex—check with hotel front desks for schedules. To prevent delays, especially on weekends or holidays, plan your trip during off-peak hours and allow extra time for boarding.
Xixi Paradise offers immersive intangible cultural heritage workshops, including traditional Hanging Silk Weaving (Zhan Si), Longjing Tea Ceremony, and paper-cutting art classes led by local artisans. Visitors can create personalized souvenirs while learning about Hangzhou’s rich traditions.
Every Saturday evening features "Xixi Night Talks"—a cultural dialogue series hosted by scholars and artists discussing Jiangnan aesthetics and ecological conservation, with bilingual audio interpretation available.
Don’t miss the waterway boat tour, where guests glide through ancient canals aboard vintage black-prowed boats. Along the way, enjoy stories of the "Thirty-Six Peaks" legend and centuries-old farming life, with some boats offering tea and light snacks. All activities can be booked online in advance; fees may apply for materials but include guided access and equipment.
Reservations are recommended—especially during festivals—to guarantee participation.
For authentic flavors, try Yunqi Restaurant, specializing in modernized Hangzhou cuisine. Their signature dishes like "Dragon Well Shrimp" and "Song Sister Fish Soup" use seasonal ingredients and artistic presentation, set against lush garden views.
Ban Shan Xiaoguan is another must-visit—nestled in bamboo groves, it serves farm-fresh local delicacies such as stir-fried Ma Lan Tou, clay-pot chicken, and wild mushroom soup sourced directly from Xixi’s organic farms.
For international flair, visit Xixi Coffee & Book House, a cozy independent café and bookstore offering specialty pour-over coffee and European pastries in a quiet, book-filled ambiance.
Evening night markets also open daily, selling street snacks like sugar paintings, oil buns, and osmanthus rice cakes. Reservations are advised for private dining areas—especially on weekends—and many venues provide child-friendly seating and wheelchair access.
The eco-trails at Xixi Paradise span over 8 kilometers, built entirely from elevated wooden boardwalks and natural timber bridges, seamlessly integrated into the wetland landscape without disturbing native vegetation.
Three themed sections include: Birdwatching Path (with infrared cameras and telescopes), Plant Identification Trail (featuring 40+ native wetland species like lotuses and reeds), and Historic Heritage Route (linking Qing-era stone tablets, old ferry sites, and fishing huts).
Smart QR-coded signage provides multilingual audio guides (Chinese/English) with ecological facts, historical anecdotes, and seasonal changes. Solar-powered lighting and rest shelters ensure safe nighttime access.
Visit early morning or late afternoon for optimal birdwatching—common sightings include white egrets, black-crowned night herons, and little grebes. Accessible pathways and nursing stations meet international standards, welcoming all ages and mobility needs.
Yes, Xixi Paradise welcomes pets under strict guidelines. Pets must wear leashes and carry valid vaccination records; they are prohibited in restaurants, museums, and public baths.
Dedicated pet-friendly trails and a Pet Rest Zone near Banyan Tree Xixi feature automatic water dispensers, waste bags, and cleaning stations. Monthly "Puppy Flash Events" include photo sessions, health checks, and training workshops.
Owners must pre-book a Pet Pass via the official app and bring proof of identity and vaccinations. Emergency veterinary services are available on-site for urgent cases.
Large or aggressive breeds may be restricted in certain zones—check official notices beforehand. Overall, Xixi Paradise has become one of China’s few fully pet-inclusive wetland parks with comprehensive facilities.
Traveler Reviews
See what other travelers say about West Brook
Hangzhou Shusheng Longjing Hotel
I always visit Lingyin Temple in Hangzhou around the end of the year, and I’ve been staying at Shusheng Longjing Hotel for years—it’s become my go-to choice. The location is perfect: just a 10-minute bike ride to West Lake and only 8–10 minutes to Lingyin Temple, making it super convenient for exploring the area on two wheels. The surrounding trails and quiet streets make cycling or walking the best way to get around. The staff went above and beyond—before check-in, they reached out to help with transport tips and followed up afterward to see how we were enjoying our stay. Having a 24/7 concierge was a huge plus. And the breakfast? Fantastic. Since the hotel runs its own Chinese restaurant, the food is fresh, flavorful, and authentic. It’s not just a place to sleep—it feels like a home base for a peaceful, well-organized trip. Highly recommend for anyone looking for comfort, convenience, and genuine hospitality.
SSAW Boutique Hotel Hangzhou Xixi Park
Staying at Hangzhou Xixi Park SAWA Boutique Hotel was an absolute delight. Located right on Xixi Road, the hotel is incredibly convenient—just an 8-minute drive from Lingyin Temple and Huanglong Commercial Area. The rooms are wonderfully quiet, with excellent soundproofing that makes it easy to relax and sleep peacefully. The bedding is incredibly comfortable, and the room layout feels thoughtful and spacious. I especially loved the large, bright bathroom with modern amenities and the beautiful wooden flooring that adds warmth and character to the space. Breakfast was a highlight—diverse and fresh, offering both Western and Chinese options, all prepared right in front of you. It’s rare to find such quality and variety in a boutique hotel. Highly recommended for travelers seeking comfort, location, and a touch of elegance.
Hangzhou Hua Jia Shan Resort
We were incredibly lucky during the New Year holiday when the hotel upgraded our room at no extra cost—what a wonderful surprise! The accommodation was cozy and comfortable, even though the balcony felt a bit chilly. However, the view and overall atmosphere made it well worth it. The resort’s architecture is truly unique—each balcony feels like it’s nestled in a loft with a striking sloped design. Surrounded by serene mountain scenery, the property beautifully blends traditional elements: pavilions, bridges, and flowing waterways create a peaceful, almost dreamlike setting. We enjoyed both breakfast and dinner on-site, and every meal was satisfying and delicious. It’s rare to find such charm, tranquility, and excellent service all in one place. A perfect getaway that exceeded all expectations.
Four Seasons Hotel Hangzhou at West Lake
Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.
West Lake State Guesthouse
Staying at West Lake State Guesthouse was an absolute delight. The facilities exceeded my expectations—spacious, elegant, and thoughtfully designed with attention to detail. The room was immaculately clean, and every corner felt fresh and well-maintained. What truly stood out was the location: just a short walk from West Lake, making it incredibly convenient for sightseeing. Getting to Feilai Feng was also quick and easy by car or public transport. The staff were warm, attentive, and genuinely helpful—always smiling, ready to assist, and going the extra mile to make your stay comfortable. Dining at Zhiwei Hall was another highlight. The food was excellent, with authentic flavors and beautiful presentation. While some dishes were on the pricier side, considering the quality, setting, and service, it felt justified. My family especially loved the taste of the signature dishes and kept raving about them afterward. Overall, this was a perfect blend of luxury, comfort, and hospitality. A top-tier experience with outstanding value. I’d definitely come back and recommend it to anyone visiting Hangzhou.
The Nook Hotel Hangzhou - A design hotel, 20 mins to West Lake and Lingyin Temple
Staying at The Nook Hotel Hangzhou felt like stepping into a peaceful retreat with a minimalist, Muji-inspired vibe. The upgraded room was absolutely dreamy—my favorite part was soaking in the bathtub while gazing out at the serene mountain view through the floor-to-ceiling glass. Natural light floods in, and the open-air balcony with lush greenery outside made every moment feel calming and refreshing. Getting there was easy—just a short walk from the metro station, following clear signs up a few steps and along a tree-lined path flanked by towering gingko and sycamore trees. You’ll spot the hotel right at the corner of a quiet street. It’s just one stop from Tianmu Li, which is perfect for a full day of exploring: art exhibitions, shopping, great cafes, and Instagram-worthy architecture and nature shots. A few stops further, you can visit Zhejiang University, wetlands, or botanical gardens—all within easy reach. And if you want to head into downtown, it’s only six stops away. Super convenient! The staff were warm and attentive, and the breakfast spread was generous and delicious. Definitely worth waking up early for!
Kempinski Hotel Hangzhou
Absolutely exceeded my expectations! The room was spacious, bright, and immaculately clean—every detail felt thoughtfully designed. The bedding was incredibly comfortable, making for a restful night's sleep. Staff were friendly, efficient, and always ready to help without being intrusive. Location is perfect—just a short walk from local attractions and public transport, which made getting around so easy. Hot water worked flawlessly, and the soundproofing kept the room quiet and peaceful. Plus, there are plenty of great dining options nearby—no need to go far for a good meal. At this price point, it’s hard to beat. This stay wasn’t just good—it was unforgettable. I’ll definitely be back and would highly recommend it to anyone visiting Hangzhou.
Sisan Resort-Hupao 1934 Hotel
The autumn in Jiangnan truly shines at Sisan Resort. From the moment I stepped in, I was wrapped in a serene and refined atmosphere—every corner of the hotel exudes character, with minimal crowds and an effortlessly calm vibe that’s perfect for a true staycation. The bathroom scent was subtle yet delightful, instantly setting a relaxing tone. The mini-bar was stocked with an impressive variety of snacks and drinks—perfect for late-night cravings or morning refreshments. But honestly, the highlight was the breakfast at Yueya Restaurant. It’s hands down the best hotel breakfast I’ve ever had—endless options, beautifully presented, and each dish tasted thoughtfully crafted. I could’ve stayed there just for the food alone. The entire experience was flawless, and I couldn’t stop taking photos. Pure bliss. Definitely coming back.
Shangri-La Hangzhou
Staying at Shangri-La Hangzhou was an absolute delight from start to finish. The hotel exudes luxury and elegance, perfectly positioned right by West Lake—just a short walk to the water’s edge where you can enjoy peaceful strolls or take a boat ride whenever you feel like it. Nearby attractions like Yue Wang Temple and Gushan Island are easily accessible, making it ideal for exploring the area. The service here is exceptional—friendly, attentive, and professional. I appreciated the complimentary parking, though I did note the local odd-even license plate restrictions, so plan accordingly if driving. Rooms are immaculate, spotless, and beautifully designed with modern comforts. It’s worth mentioning that this property was formerly known as Hangzhou Hotel, a historic landmark on Beishan Road, now revitalized under the Shangri-La brand—a perfect blend of heritage and world-class hospitality. With great value for money and such a prime location, this is one of the best stays in Hangzhou I’ve experienced.
Hangzhou The New Hotel
Staying at this historic Hangzhou The New Hotel was an absolute delight. I booked the Dongzhuang Celebrity Room—"Felicity in Florence," named after Xu Zhimo—and it didn’t disappoint. The private balcony overlooks West Lake, offering breathtaking views, and the room’s design is rich with character and charm. The only minor downside? Not enough power outlets, but that’s a small trade-off for such a memorable stay. Staff across front desk and restaurant were incredibly attentive and helpful—always ready to assist with a smile. Breakfast was simple but spot-on: everything made in-house, from perfectly seared steaks to delicate wontons, juicy dumplings, and fresh salmon. It felt like a home-cooked meal with a luxury touch. For lunch, we dined at 1913 Restaurant—the signature West Lake Fish in Vinegar Sauce was outstanding, balanced and authentic. Our photographer from Xiao Wan Photography, Xiao Guo, was professional and passionate; my sister loved every single shot of her in traditional cheongsam. And then there’s Chen Bo, a true local with deep knowledge of Hangzhou’s history—he brought stories to life with warmth and humor. Despite its compact size, the hotel is full of hidden gems: every corner feels like a page from history, perfect for photos and quiet exploration. This staycation was pure bliss. I’d absolutely come back—not just for the location or views, but for the soul of the place. Next time, I’m trying another room in the Dongzhuang wing.
Pins De La Brume Hotel
Staying at Pins De La Brume Hotel in Hangzhou was an absolute delight. The moment I stepped into the courtyard, I was greeted by a peaceful serenity that instantly relaxed me. The room was immaculately clean and offered a stunning view of the distant mountain-top temple — serene and picturesque. The underfloor heating kept the room perfectly warm without being too hot, and the air purification system ran quietly, so it never disturbed my rest. Staff at the front desk and my personal concierge were incredibly attentive and thoughtful — they made sure every need was met with genuine care. During New Year’s holiday, when ride-sharing and buses were restricted near the scenic area, the hotel arranged a shuttle to drop us off right at the entrance, which was incredibly convenient. Everything was seamless and well-organized. This place isn’t just comfortable — it’s truly special. A perfect blend of tranquility, luxury, and exceptional service. I’ll definitely be returning.
Westlake Villa·Hangzhou&State Guest Reception Center
We arrived back at the hotel last night and were immediately assisted by the gate staff at Building 6, who promptly arranged a short shuttle to our room—very efficient and thoughtful. The restaurant staff were warm and welcoming, and Mr. Xiao Lan from Building 3 went above and beyond to make us feel at home. Staying at Westlake Villa truly made for a peaceful and refreshing experience—surrounded by beautiful natural scenery, it’s easy to unwind. The facilities are comprehensive, the rooms spotless, and the overall environment serene and elegant. Every detail reflects top-tier service and attention to comfort. This is more than just a stay—it’s a memorable retreat. We’ll definitely be back, and highly recommend this gem to anyone visiting Hangzhou.
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