
Nestled in the northwest corner of West Lake, this luxury hotel seamlessly blends traditional garden architecture with modern elegance. Rooms are inspired by Jiangnan silk embroidery, offering understated sophistication. Jin Sha Restaurant delights with innovative Jiangzhe cuisine, while West Lake Restaurant serves authentic Italian flavors. Traveling with kids? The children's playground and Treasure Hunt activities will keep them entertained for hours! Unwind at the award-winning spa center. Whether it's a romantic getaway or family vacation, this hotel promises an unforgettable experience.

This hotel is the perfect blend of leisure and business! Nestled next to the Xixi Wetland Park, it offers serene surroundings and lake views right from your balcony. The spacious rooms feature the renowned Sheraton Sleep Experience for a restful night. With four diverse dining options, from international cuisine to authentic Hangzhou dishes, you’ll never run out of choices. Unwind at the indoor heated pool or indulge in the spa treatments. Whether it’s a family getaway or a corporate event, the versatile meeting spaces and kids’ playground cater to all needs. Plus, its prime location provides easy access to West Lake and Alibaba’s headquarters. A stay here is a must!

This hotel is absolutely fantastic! Located by the West Lake and within a UNESCO World Heritage area, it's close to attractions like Yue Temple and Broken Bridge. The lake-view rooms are stunning, and the executive lounge and kid-friendly facilities will keep everyone happy. The breakfast and service are top-notch, with beds so comfy you won't want to get up. Plus, there's free parking and airport transfers for added convenience. If you want to enjoy the serene beauty of West Lake, this is the perfect place to stay!

This culturally rich hotel seamlessly blends tradition with modernity, located in the heart of Hangzhou with excellent transportation links. Just a short walk from the subway, you’ll find plenty of local snacks and attractions like West Lake nearby. The elegantly designed interiors exude a timeless charm, perfect for both business and leisure. Families will love the kid-friendly amenities, including a dedicated play area. With top-notch service and great value, it’s an ideal choice for your next trip!

Nestled in the vibrant Huanglong Sports Center商圈, this hotel is your smart choice! Just a walk from the subway and a 10-minute drive to West Lake and Xixi Wetland, transportation is a breeze. Adorned with white jade and Huanglong jade, the hotel exudes understated luxury. Memory foam mattresses and thermostatic bathrooms ensure restful sleep, while the theater-style conference hall and multi-function rooms cater to business needs. With laundry services, kids' meals, and play areas, it's perfect for families. The attentive staff and pristine environment make it a top-rated stay!

This boutique hotel in Hangzhou is a perfect blend of modern aesthetics and luxury comfort. Featuring duplex family rooms that feel like mini villas, it's ideal for families or those who crave space. The hotel boasts smart rooms where you can control everything with just your voice. Located in the heart of Gongshu, it’s close to metro stations and attractions like West Lake and Xixi Wetland. Enjoy 24-hour front desk service, robot deliveries, and a gym for your convenience. The breakfast spread offers over 30 options, blending Chinese and Western flavors. Whether for a romantic getaway or family vacation, this hotel promises an unforgettable stay!

This is a dreamy retreat blending private butler service, kids' playground, and eco-tourism vibes! Spanning 8,000㎡ with Jiangnan-style elegance, every detail harmonizes Eastern classics with modern minimalism. Spacious rooms feature cozy courtyards, whisking you to a peaceful haven. Whether splashing in the water park, picnicking on lush lawns, or hosting meetings, it’s perfect for all. With stunning lake views, delicious breakfasts, and warm service, it’s a top pick for families and getaways!

Discover the poetic charm of West Lake at this hotel, just minutes from the lakeshore where you can admire the sparkling waters. Wake up to lush views of Baoshi Mountain from your window, with nostalgic decor that transports you back in time. Rooms feature smart devices and Mlily bedding for ultimate comfort. The late-night canteen serves heartwarming snacks, along with childhood treats like AD calcium milk. Perfect for families with kids' facilities or business trips with meeting rooms. Book now for an unforgettable stay!

Nestled in the picturesque West Lake area, this boutique hotel offers a serene escape in the heart of Jiangnan water town. Surrounded by tea fields in Shangmaojiabu, it’s a perfect blend of nature and comfort. The three-story building features sunlit rooms with floor-to-ceiling windows, ideal for relaxing with a cup of fresh Longjing tea. Enjoy the sounds of birds and the lush greenery. Family-friendly with a kids’ play area and pet-friendly policies, it’s great for all travelers. With excellent service and a tranquil setting, it’s the ultimate retreat.

This family-friendly haven nestled in West Lake's Qingzhiwu slow-life district offers panoramic mountain views and a serene vibe. Designed with healing warmth, it caters to little guests with full-childcare amenities—from bottle warmers and play tents to a slide playground and picture book corner. Rooms come stocked with baby toiletries and soothing toys for hassle-free stays. Explore nearby attractions like Hangzhou Botanical Garden, then unwind with 24/7 concierge service. Pack your bags (or don’t—they’ve got you covered) for a stress-free kid-approved getaway!

Everything you need to know about West square
Hangzhou Xixi Sheraton Resort Hotel is just a 10-minute drive from West City Plaza and features a family pool, themed children’s rooms, and spacious suites. Some rooms offer views of the Xixi Wetland Lake. Free shuttle service connects to the plaza’s shopping district, making it ideal for families seeking comfort and nature integration. Book through HopeGoo for exclusive welcome gifts.
Hangzhou Marriott Hotel stands directly opposite West City Plaza, with its lobby connected to the shopping complex. Guests enjoy panoramic city views from their rooms and access to 24-hour executive lounge services. Walking just 5 minutes leads to multiple brand boutiques and gourmet food courts. Free parking and seamless connectivity make it perfect for both business and leisure travelers. Check HopeGoo for special room packages.
Hangzhou Qiantang River Hyatt offers premium rooms with unobstructed views of the Qiantang River night skyline and dazzling city light shows. The rooftop bar features handcrafted cocktails and open-air terraces ideal for evening relaxation. A 8-minute walk from the hotel leads to the riverside promenade, perfect for strolling or photography. Reserve your view-facing room via HopeGoo for best availability.
Stay at Hangzhou West Lake Hidden Retreat Boutique Hotel, then walk to Hefang Street Historic District, just minutes away, where you can taste traditional snacks like Dingsheng Cake and Zhiwei Xiao Long Bao. The hotel offers a private “Hangzhou Cuisine Cooking Class” led by local chefs, teaching how to prepare Dongpo Pork and Longjing Shrimp. Daily tea ceremonies in the garden provide an immersive glimpse into Jiangnan elegance. Book via HopeGoo to receive a complimentary heritage craft workshop.
Hangzhou Xixi Yunqi Homestay lies within the Xixi National Wetland Park, just 3 km northwest of West City Plaza. Built with bamboo and wood, each room features floor-to-ceiling windows overlooking swaying reeds and flying egrets. Free bicycles are provided for exploring scenic trails and ancient villages. Evening stargazing events and quiet meditation spaces enhance the tranquil retreat experience. Secure your stay through HopeGoo for a curated eco-adventure package.
Hangzhou International Conference Center Hyatt is adjacent to West City Plaza, featuring over 1,500 sqm of flexible meeting space equipped with state-of-the-art AV systems and high-speed Wi-Fi. The venue accommodates up to 200 guests and offers professional event coordination. With a 24-hour business center, fitness facility, and direct underground access to the shopping mall, it ensures seamless logistics. Use HopeGoo to apply for corporate rate discounts and premium meeting packages.
See what other travelers say about West square

Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.

Staying at Shangri-La Hangzhou was an absolute delight from start to finish. The hotel exudes luxury and elegance, perfectly positioned right by West Lake—just a short walk to the water’s edge where you can enjoy peaceful strolls or take a boat ride whenever you feel like it. Nearby attractions like Yue Wang Temple and Gushan Island are easily accessible, making it ideal for exploring the area. The service here is exceptional—friendly, attentive, and professional. I appreciated the complimentary parking, though I did note the local odd-even license plate restrictions, so plan accordingly if driving. Rooms are immaculate, spotless, and beautifully designed with modern comforts. It’s worth mentioning that this property was formerly known as Hangzhou Hotel, a historic landmark on Beishan Road, now revitalized under the Shangri-La brand—a perfect blend of heritage and world-class hospitality. With great value for money and such a prime location, this is one of the best stays in Hangzhou I’ve experienced.

I'd been holding onto this hotel booking for a while and was a bit unsure if the service quality would be compromised since it was a discounted deal. But from the very beginning, the staff went above and beyond to make me feel welcome. Before arrival, they even called to confirm my check-in time, ask about room preferences, and whether I needed transportation—so thoughtful! Upon check-in, they kindly reminded me that free late-night snacks were available at the lobby after 9:30 PM, which was such a nice surprise. After settling into my room, they followed up with a quick call to ensure everything was satisfactory. When I mentioned the air conditioner was a bit noisy, they responded immediately by sending a technician to adjust it right away—super responsive! The room itself was cozy and well-decorated, the bathroom spotless, and the breakfast spread was both delicious and varied. My partner and I had a really comfortable stay. This experience totally exceeded my expectations. Highly recommend—it’s an amazing value and definitely worth returning.

Staying at Jinchen Hotel (Hangzhou Huanglong Sports Center) was an absolute delight! The room was incredibly spacious, with a smart toilet that made the experience so much more convenient and modern. The bed was huge—so comfortable I had to roll over twice just to get to the other side! Perfect for a good night’s sleep. Located right near the metro station, it's super easy to get to Huanglong Sports Center or downtown Hangzhou. Great value for money, and I’ll definitely be back.

From the moment I stepped into the hotel, the hustle and bustle of the city faded away. The atmosphere is serene and beautifully designed—like stepping into a quiet, hidden oasis where time seems to slow down. It’s not just about the elegant décor; it’s the calm, peaceful energy that instantly puts you at ease. The staff are incredibly warm and attentive—every team member greets you with a genuine smile, and they respond to requests promptly and thoughtfully. Whether it was a simple question or an unexpected need, everything was handled smoothly. I felt truly cared for throughout my stay. This place offers a perfect blend of tranquility, comfort, and excellent service—truly unforgettable. I’d absolutely come back.

Staying at Lotus Yu Chansheng Hotel was an absolute delight from start to finish. The host went above and beyond with genuine warmth and hospitality—felt like coming home the moment I walked in. The room was immaculate, spotless even, with top-notch amenities and a cozy bed that made for a restful night’s sleep. What truly stood out? Breakfast! The host actually went out to buy fresh options just for us—so thoughtful and considerate. Located near West Lake and Lingyin Temple, it's peaceful yet convenient, with easy access to public transit. The overall vibe is serene, authentic, and full of charm. I can’t wait to come back, and I’ll definitely recommend this gem to anyone visiting Hangzhou.

From the moment we arrived, the attention to detail was impressive. The host called ahead to confirm our arrival time and even turned on the heating in advance—such a thoughtful touch, especially when the weather suddenly turned chilly. Breakfast was served downstairs with fresh handmade wontons, corn, sweet potatoes, bananas, and more—simple but delicious and made with care. Need a coffee in the afternoon? Just ask the host—they’re always happy to help. The property is a standalone house with six rooms split across two floors, and both the common areas and individual rooms are secured with digital locks for privacy and peace of mind. The kids absolutely loved the reading nook and the giant ball pit slide—pure joy! Our room featured a cozy tent bed and a private balcony, perfect for morning coffee or quiet moments. There were also fun kitchen toys that kept the little ones entertained for hours. With the cold snap hitting unexpectedly, we ended up spending most of our stay right there—adults sipping tea, kids playing nonstop. Bonus points for the baby toiletries provided and the built-in sterilizer in the shared space. Clean, warm, family-friendly, and full of heart. A truly memorable stay—we’ll definitely be back.

Staying at Moonlight Orchid Bay Homestay was an absolute delight. The atmosphere is peaceful and quiet—perfect for unwinding after a busy day exploring the city. It’s just a short walk from West Lake and the Botanical Garden, so you can easily enjoy nearby attractions without any hassle. On-site amenities are thoughtfully designed: the ground-floor reading nook is cozy, the kitchen is fully equipped for self-catering, and there's even a washing machine—ideal for longer stays. Public transport options like buses and subway stations are conveniently close, making travel around Hangzhou stress-free. I also appreciated being able to drop off my luggage in advance at reception—great for arriving relaxed and ready to go. The staff went above and beyond; the front desk attendant kindly helped carry our bags and made us feel truly welcome. With its serene vibe, thoughtful touches, and unbeatable location, this place is absolutely perfect for a peaceful getaway. Highly recommend it!

Staying at Pins De La Brume Hotel in Hangzhou was an absolute delight. The moment I stepped into the courtyard, I was greeted by a peaceful serenity that instantly relaxed me. The room was immaculately clean and offered a stunning view of the distant mountain-top temple — serene and picturesque. The underfloor heating kept the room perfectly warm without being too hot, and the air purification system ran quietly, so it never disturbed my rest. Staff at the front desk and my personal concierge were incredibly attentive and thoughtful — they made sure every need was met with genuine care. During New Year’s holiday, when ride-sharing and buses were restricted near the scenic area, the hotel arranged a shuttle to drop us off right at the entrance, which was incredibly convenient. Everything was seamless and well-organized. This place isn’t just comfortable — it’s truly special. A perfect blend of tranquility, luxury, and exceptional service. I’ll definitely be returning.

We stayed at Sinew Hotel (Hangzhou Huanglong) during our trip to Hangzhou with friends, and it turned out to be one of the most unexpectedly great finds! The location is perfect—just a short walk from Zhejiang University, where we even used Alipay to try the student cafeteria. It was such a unique and authentic local experience. Plus, it's super convenient for visiting major attractions like West Lake and Hu Bin area—everything is within easy reach whether by foot or public transit. The hotel itself is clean, well-maintained, and staff are friendly and helpful. Definitely a hidden gem in the heart of Hangzhou. Would highly recommend this place to anyone looking for comfort, convenience, and a real taste of the city.

Staying at Blooming Lotus Hostel was an absolute delight—far beyond my expectations. From the moment I checked in to the smooth check-out process, everything was seamless and welcoming. The room matched the photos exactly, and honestly, it looked even better in person. Little details everywhere showed real thoughtfulness—especially the owner's beautiful calligraphy, which added a unique charm. The complimentary oranges were fresh and delicious, a sweet surprise. The only minor downside was slightly thin walls, but it didn’t disrupt my sleep at all. I’ve already recommended this place to friends and will definitely be back. A hidden gem with heart and style.

This stay at Homeinn Selected Hotel (Hangzhou Huanglong Sports Centre Xixi) was an absolute delight—far beyond my expectations and definitely a place I’ll return to again. From booking to check-out, every step felt seamless and well-organized. The location is unbeatable: just a short walk from Huanglong Sports Center, with plenty of restaurants, shopping spots, and attractions nearby. As someone who relies heavily on public transit, being so close to metro access made everything so convenient. Check-in was quick and friendly—the staff were warm, professional, and efficient. The room itself was spotless, thoughtfully laid out, and equipped with everything I needed. The bedding was soft yet supportive, the mattress just right—not too hard, not too soft—and I slept like a baby every night. The bathroom features smart dry-wet separation, with strong, consistent hot water and high-quality toiletries that smelled fresh and natural. One standout feature? Excellent sound insulation. Even during peak times, the room stayed quiet and peaceful, allowing for a truly restful sleep. Waking up to views of the city skyline added a nice touch to the morning routine. Breakfast was a highlight—diverse and delicious, with both Chinese and Western options. Fresh ingredients, well-prepared dishes, and a wide range of choices from breakfast staples to pastries and drinks. Staff kept the dining area clean and well-stocked, always ready to assist without being intrusive. Common areas are bright and tidy, elevators run smoothly, and small details—like lighting and layout—show real attention to guest comfort. Overall, this hotel delivers on every front: location, cleanliness, comfort, and service. If you're visiting Hangzhou, don’t hesitate—this is a top-tier choice. Highly recommended!
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