Discover Friendship Complex in Hangzhou, where modern urban living comes alive! This vibrant hub offers shopping, dining, and entertainment all under one roof, perfect for soaking up the local energy. Don't miss the dazzling night lights – ideal for Instagram snaps! Grab some street food nearby to complete your authentic Hangzhou experience.

This hotel is the perfect getaway! Nestled at the foot of Leifeng Pagoda, it offers breathtaking lake views and a panoramic vista of North and South Peaks and Baochu Pagoda. With pool, kids' play area, and executive lounge, it’s ideal for families or couples. The attentive service includes airport transfers, making travel hassle-free. Rooms are spacious and clean, featuring unique designs, and you can unwind with tea in the tea house. Don’t miss the stunning garden architecture and Jiuyan Bridge night views—perfect for Instagram!

Nestled in the northwest corner of West Lake, this luxury hotel seamlessly blends traditional garden architecture with modern elegance. Rooms are inspired by Jiangnan silk embroidery, offering understated sophistication. Jin Sha Restaurant delights with innovative Jiangzhe cuisine, while West Lake Restaurant serves authentic Italian flavors. Traveling with kids? The children's playground and Treasure Hunt activities will keep them entertained for hours! Unwind at the award-winning spa center. Whether it's a romantic getaway or family vacation, this hotel promises an unforgettable experience.

Nestled by the West Lake with 2000 meters of shoreline, this luxury retreat offers breathtaking views of Su Causeway at Dawn and Leifeng Pagoda at Sunset! Designed by masters for the G20 Summit, its classical gardens blend historic villas with poetic landscapes. Rooms exude elegant comfort, while the famed Ziwei Restaurant serves state-banquet-level cuisine. Enjoy the pool, spa, and tea house—perfect for couples or families. With attentive service (including airport transfers), it’s a slow-living paradise within a UNESCO World Heritage site!

This is the perfect choice for families! Located in the West Lake Hub, just a 5-10 minute walk to the lake and near the subway station, it's super convenient! The hotel offers smoke-free floors and a children's play area, ensuring kids have a blast. Lake-view rooms provide stunning vistas, while the heated pool and state-of-the-art gym help you unwind. With diverse dining options, from buffets to authentic Hangzhou cuisine, there's something for everyone. The professional event team ensures seamless arrangements, making it ideal for both family trips and business travel!


This hotel is simply fantastic! Located right on West Lake Avenue, it offers breathtaking views of the lake, with iconic sights like Leifeng Pagoda and Broken Bridge just a glance away. The blend of French elegance and Hangzhou charm creates a unique vibe, and the rooms are beautifully decorated with cozy bedding. Kids will love the play area and pool, making it perfect for family trips. The executive lounge and café serve delicious breakfasts, and the service is impeccable. With free parking and easy metro access, getting around is a breeze. Whether for business or leisure, this hotel is a top choice!

This hotel boasts an unbeatable location just steps away from West Lake, with stunning night views! Perfect for both business and family trips, featuring a kids' playground and multilingual services to keep the little ones entertained. Choose from various rooms, including lake-view suites that offer a romantic panorama of the lake. Dine at the rooftop restaurant savoring authentic Hangzhou cuisine while enjoying the scenic lake view—truly poetic! With 24-hour front desk and free parking, convenience is guaranteed!

This hotel is a hidden gem by the West Lake! Located in the city center, it offers stunning lake views and easy access to Nanshan Road Art Street and Hubin Pedestrian Street. The classical courtyard-style architecture blends perfectly with the surrounding landscape, featuring gardens and a tea house – perfect for Instagram shots! Rooms are cozy and clean, with lake-view options for breathtaking sunrises and sunsets. Facilities include a pool, fitness center, and meeting rooms, plus kid-friendly amenities to keep the little ones entertained. The staff is warm and attentive, and the breakfast is delicious. Great value for money, whether you're traveling for business or leisure!

Dreaming of a lakeside getaway with historic charm? This gem by West Lake's North Street offers panoramic views of Broken Bridge and Yue Temple. The century-old architecture blends nostalgic Republic-era elegance with modern comforts, featuring lush gardens and family-friendly amenities. Perfect for both leisure (think BBQ by the lake!) and business with versatile meeting spaces. Post-G20 upgrades ensure impeccable service, while rooms boast luxurious bedding and classic tea lounge vibes. Don’t miss their award-winning breakfast and convenient shuttle services—a true cultural oasis in Hangzhou!

Nestled by West Lake amid French parasol trees and the historic Beishan Street, this state-guest-level retreat blends luxury with nature. Wake up to views of Broken Bridge and Solitary Hill, unwind in elegant gardens, and enjoy 24/7 impeccable service. Perfect for families and business travelers alike, it offers conference halls, lakeside dining, and even a constitutional history museum. With prime location steps from landmarks and plush bedding kissed by lake breezes, every moment whispers Hangzhou's charm.

Dreaming of a lakeside retreat with a touch of urban luxury? This hotel is your perfect choice! Nestled on the east bank of West Lake, it's just steps away from the vibrant Hubin commercial district, offering easy access to shopping, dining, and nightlife. The luxurious rooms and suites blend traditional Chinese elements with modern comforts, showcasing exquisite craftsmanship. Don’t miss the rooftop garden, where you can admire breathtaking views of the West Lake Music Fountain. Whether you’re unwinding in the Executive Lounge or relaxing by the indoor heated pool, this hotel promises an unforgettable stay!

Dreaming of West Lake views in the heart of the city? This is your perfect choice! Floor-to-ceiling windows offer panoramic views of the lake, while rooms blend Eastern and Western aesthetics with Dyson hairdryers, JBL speakers, and luxurious rainforest showers. The 17th-floor lakeside restaurant serves fusion cuisine with stunning vistas of lotus-filled waters—a feast for both eyes and palate! Steps from shopping hubs and Lingyin Temple, it’s ideal for romantic getaways, family trips, or business stays. Robotic services and a gym add modern convenience.

Nestled by the UNESCO-listed West Lake, this serene retreat blends traditional Jiangnan silk merchant aesthetics with modern comforts. Enjoy tea ceremonies in the courtyard, unwind by the pool, or explore the lush gardens. With airport transfers, kids' meals, and yoga classes, it's perfect for families. The 2024 award-winning hotel offers 'stay 5 nights, get 1 free' deals. Every detail whispers warmth—like hosting dear friends. A hidden gem just steps from the city's hustle.

This hotel is your ultimate luxury getaway, located at Wulin Square, just a short walk from West Lake, perfectly blending business and leisure. Designed by the renowned HBA, inspired by the historic West Lake Expo, every corner showcases a blend of retro and modern aesthetics. Enjoy elegant rooms, four dining options with Chinese and Western flavors, and 1800 sqm of meeting space with top-notch fitness facilities. Don’t miss the lakeview suites and stunning night views, ideal for couples or family trips. With airport transfers and other thoughtful services, immerse yourself in Hangzhou’s timeless charm!

Looking for a hotel with prime location by West Lake? This is your top pick! Just a short walk to the lake, surrounded by shopping hotspots like Hubin Shopping Street. Enjoy stunning night views and panoramic lake-view rooms where you can wake up to breathtaking scenery. Indulge in diverse dining options, from a 360° revolving restaurant to high-end Japanese cuisine and authentic Hangzhou dishes. With attentive service and cozy comforts, it’s perfect for both business and leisure travelers!

This urban oasis by West Lake dazzles with panoramic views just 260m away - 40% of rooms feature smart systems to enjoy the scenery without leaving your bed! The executive lounge, dubbed "West Lake First Class", combines calligraphy art with a 180-degree terrace overlooking iconic pagodas. Perfect for families with kids' amenities and stay 5-get 1 free deals, while business travelers love the multifunctional会议室 with lake views. Walk 5 mins to metro or enjoy 24/7 concierge services - your gateway between historic charm and modern convenience!

This hotel is simply amazing! Nestled in the heart of Hangzhou, just steps away from the subway station, making it super convenient to explore the city. All rooms are located above the 12th floor with floor-to-ceiling windows offering stunning views, and some even boast limited lake views! Perfect for both business trips and family vacations, with top-notch amenities including 24-hour laundry service and a fitness center. Kids will love the dedicated play area and special meals. Impeccable service and great value for money—highly recommended!

This hotel is a hidden gem in West Lake's heart! Wake up to views of Lotus in the Breeze at Crooked Courtyard, with Yuewang Temple just steps away. The 3000sqm natural cave wine cellar is a unique highlight, blending European vintage charm with Chinese tradition. Perfect for Instagrammable moments, lakeside stays, or family trips (they even provide children's amenities!). Enjoy delicious breakfasts, friendly front desk service, and even robot butlers! At night, the stunning lake views turn every moment into a painting. Don’t miss this dreamy Jiangnan experience!

This hotel boasts a prime location right next to Wulin Square, with shopping malls like Intime and Hangzhou Tower just steps away. Enjoy the 3D light shows and musical fountains at night, soaking in Hangzhou's charm. The spacious rooms feature robot service, a hit with kids! West Lake and the Grand Canal are within easy reach, and the metro station is nearby, making it super convenient. With rave reviews for breakfast and service, it's a great-value, family-friendly choice – highly recommended!

This hotel boasts a prime location, just a short walk to West Lake and the metro station, with easy access to shopping hubs like Kerry Center and Hefang Street. The rooms are cozy and well-equipped, featuring 24-hour front desk and even robot service for a tech-savvy stay. The staff is warm and attentive, and the breakfast is delightful. With non-smoking floors and laundry services, every need is covered. Perfect for couples or families looking for a convenient and stylish stay!
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I’ve long admired Wangzhuang, the iconic lakeside retreat near West Lake in Hangzhou, and finally had the chance to stay here during a Black Friday deal that felt like a steal. The moment I stepped in, I could tell this was something special—excellent service, top-notch dining, and an atmosphere that truly feels luxurious. The property is vast, with beautifully maintained lawns and trees. Since we visited right at peak season for maple and ginkgo foliage, the grounds were gently dusted with golden leaves, creating a magical, almost cinematic setting. Paths are clean and well-kept, making it easy to wander around for hours just taking photos and soaking in the scenery. We booked the daily 10 AM 'Wangzhuang Cruise' tour, which circles West Lake in about an hour. The boat itself is spotless, with comfortable upholstered seats, air-conditioned enclosed cabins, and panoramic glass windows that offer stunning views of both sides of the lake. I especially loved standing at the back deck to capture sweeping shots of the water and gardens—absolutely breathtaking. The highlight of the stay was the complimentary photography package. While one of the staff members from Hainan came across as rather abrupt and inflexible, the photographer, Mr. Song, and the makeup artist were incredibly kind, professional, and attentive. Their work brought out the best in our photos, and the final results were truly memorable. Overall, despite a minor hiccup, the experience exceeded expectations—this place deserves every bit of its reputation.

Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.

Staying at West Lake State Guesthouse was an absolute delight. The facilities exceeded my expectations—spacious, elegant, and thoughtfully designed with attention to detail. The room was immaculately clean, and every corner felt fresh and well-maintained. What truly stood out was the location: just a short walk from West Lake, making it incredibly convenient for sightseeing. Getting to Feilai Feng was also quick and easy by car or public transport. The staff were warm, attentive, and genuinely helpful—always smiling, ready to assist, and going the extra mile to make your stay comfortable. Dining at Zhiwei Hall was another highlight. The food was excellent, with authentic flavors and beautiful presentation. While some dishes were on the pricier side, considering the quality, setting, and service, it felt justified. My family especially loved the taste of the signature dishes and kept raving about them afterward. Overall, this was a perfect blend of luxury, comfort, and hospitality. A top-tier experience with outstanding value. I’d definitely come back and recommend it to anyone visiting Hangzhou.

My stay at Midtown Shangri-La Hangzhou was truly exceptional—far beyond my expectations. From the moment I walked in, the festive Christmas ambiance created a warm and welcoming atmosphere that instantly put me at ease. The room was immaculate, thoughtfully decorated with attention to detail, and incredibly comfortable—perfect for a relaxing getaway. Dining options were plentiful and of high quality, with breakfast and dinner both delivering excellent taste and presentation. But what truly stood out was the service. Every staff member was attentive, polite, and genuinely caring. They even surprised me with a small thoughtful gift—such a nice touch. Special mention to Mike Zhang (Zhang Xinggang), whose professionalism, kindness, and genuine warmth left a lasting impression. He made me feel seen and valued throughout my visit. Overall, the hotel excels in every aspect—location, facilities, cleanliness, and hospitality. It’s not just a place to stay; it’s an experience. I’ll definitely be coming back and highly recommend this gem to anyone visiting Hangzhou.

Staying at Sofitel Hangzhou West Lake was hands down the best decision of my trip to Hangzhou. This luxury French-inspired property by Accor blends elegance and charm with the serene beauty of West Lake in a way that feels truly magical. The location is unbeatable—just cross the street and you’re at Yongjin Gate, with the lake just a short walk away. Within minutes, I was strolling past Leifeng Pagoda, Nan Shan Road, and Hefang Street, all within easy reach. Plus, the metro station is nearby, making it super convenient whether I wanted to explore or head out for a day trip. The rooftop garden was an absolute highlight—a panoramic 180-degree view of the lake, especially breathtaking at sunset when the water sparkled and the Chenghuangge Temple stood silhouetted against the sky. It’s a perfect spot for photos, no filter needed. The room itself was immaculate, kept clean and fresh throughout my stay. What really stood out was the complimentary tea service—real, high-quality Longjing tea from the local area, including fragrant osmanthus Longjing and Jiujiao Hongmei. Not just a bagged tea—authentic leaves, made with care. The service exceeded expectations from the moment I arrived. Staff were warm, welcoming, and efficient—front desk staff were quick and professional, while housekeeping team members greeted me with smiles in the hallway. The robot delivery system for room service was smooth and futuristic. Special shoutout to Xiao Shen, who called ahead to confirm my preferences and even followed up after check-out—such thoughtful personal touches. Dining was another standout. The breakfast at the Chaîne restaurant offered a fantastic mix of Western and Chinese options—from fresh fruit platters to hot dishes made right before your eyes. The afternoon tea on the ground floor was exquisite, with delicate pastries and a relaxed vibe. Happy hour meant non-stop refills on snacks and drinks, and the staff always had a smile and an attentive eye for detail. Every aspect—location, facilities, service, dining—was top-tier. This wasn’t just a hotel stay; it was an experience. I’ll definitely come back next time I visit Hangzhou, and I’d highly recommend this gem to anyone who wants to soak in the beauty of West Lake with a touch of Parisian flair.

We stayed at Lakeview Hotel Hangzhou during the New Year holiday with our family, and it was an absolutely wonderful experience. The hotel offers incredible value for money—so much more than we expected. Our hostess, Miss Yu Ying, went above and beyond with her warm and attentive service. We were greeted with fresh welcome fruits, complimentary toiletries for our child, and a little New Year gift—a sweet touch that made us feel truly special. The room was spotless, spacious, and featured a massive 2.4-meter bed—perfect for families with kids. Best of all, the location is unbeatable: right next to West Lake, with easy access to public transit and major attractions. Whether you're here for sightseeing or just relaxing, this hotel delivers on every level. Highly recommended—I’ll definitely be coming back.

Staying at this garden-style hotel right by West Lake was an absolute delight. The property is spread across several charming buildings, each with its own character, and it even has a private lake boat for guests to enjoy the scenic views from the water. The rooms are spacious and comfortably furnished, with excellent bedding that made for a restful night’s sleep. Staff were attentive and friendly, always ready to help without being intrusive. I appreciated having access to a self-service laundry room—perfect for longer stays. The Chinese restaurant served delicious, authentic dishes, and breakfast offered a great variety of options, from local dim sum to Western staples. Best of all? The back entrance leads straight to the lakeside walking path—ideal for morning strolls or evening walks under the soft glow of the lanterns. Whether you're here for sightseeing, relaxation, or just a quiet getaway, this place delivers on every level. Highly recommended.

Staying at this historic Hangzhou The New Hotel was an absolute delight. I booked the Dongzhuang Celebrity Room—"Felicity in Florence," named after Xu Zhimo—and it didn’t disappoint. The private balcony overlooks West Lake, offering breathtaking views, and the room’s design is rich with character and charm. The only minor downside? Not enough power outlets, but that’s a small trade-off for such a memorable stay. Staff across front desk and restaurant were incredibly attentive and helpful—always ready to assist with a smile. Breakfast was simple but spot-on: everything made in-house, from perfectly seared steaks to delicate wontons, juicy dumplings, and fresh salmon. It felt like a home-cooked meal with a luxury touch. For lunch, we dined at 1913 Restaurant—the signature West Lake Fish in Vinegar Sauce was outstanding, balanced and authentic. Our photographer from Xiao Wan Photography, Xiao Guo, was professional and passionate; my sister loved every single shot of her in traditional cheongsam. And then there’s Chen Bo, a true local with deep knowledge of Hangzhou’s history—he brought stories to life with warmth and humor. Despite its compact size, the hotel is full of hidden gems: every corner feels like a page from history, perfect for photos and quiet exploration. This staycation was pure bliss. I’d absolutely come back—not just for the location or views, but for the soul of the place. Next time, I’m trying another room in the Dongzhuang wing.

We arrived back at the hotel last night and were immediately assisted by the gate staff at Building 6, who promptly arranged a short shuttle to our room—very efficient and thoughtful. The restaurant staff were warm and welcoming, and Mr. Xiao Lan from Building 3 went above and beyond to make us feel at home. Staying at Westlake Villa truly made for a peaceful and refreshing experience—surrounded by beautiful natural scenery, it’s easy to unwind. The facilities are comprehensive, the rooms spotless, and the overall environment serene and elegant. Every detail reflects top-tier service and attention to comfort. This is more than just a stay—it’s a memorable retreat. We’ll definitely be back, and highly recommend this gem to anyone visiting Hangzhou.

This was my first stay at a hotel right by West Lake, and every moment of the trip was flawless. From check-in to checkout, everything ran smoothly and was handled with genuine care. The staff were consistently warm and attentive—always smiling, always ready to help. The view from the room is absolutely breathtaking: directly facing West Lake, with the musical fountain just steps away. Waking up to that scenery, especially in the morning light, felt like a dream. The room itself was spotless, well-maintained, and fully equipped with modern amenities. I loved the thoughtful touches—comfortable bedding, excellent air quality, and quiet surroundings. Facilities like the gym, indoor pool, and dining options were top-notch and made the stay even more enjoyable. This place truly delivers on luxury and comfort without feeling overpriced. If you're visiting Hangzhou, this is definitely where I’d book again.

Staying at Zhongshan West Lake Hotel in Hangzhou was an absolute delight. The facilities are impressive—especially the bathtub in the room, which made for a perfect evening soak after a long day of exploring. The cleanliness is outstanding; from the moment you step into the lobby, everything feels fresh and well-maintained. It truly has that five-star ambiance, and considering the quality, it’s one of the best value options in its category. But what really stood out was the service—the security staff greeted me warmly right at the entrance, even helping with the door. The front desk team was patient, friendly, and attentive. Plus, the housekeeping staff went above and beyond, making sure every corner was spotless. This level of care throughout the stay made all the difference. I’ll definitely be returning.

Staying at Friendship Hotel Hangzhou (West Lake Branch) was an absolute delight. The location is incredibly convenient—just a 5-minute walk from the West Lake Music Fountain, and only a 3-minute stroll from Exit D of Longxiangqiao Metro Station on Line 1. There’s also a direct bus to Lingyin Temple just steps away, making sightseeing effortless. I booked a lake-view room, and it’s absolutely worth it—every morning and evening, waking up to the serene view of West Lake instantly lifted my mood. We arrived around 8:30 AM, and the staff member at the entrance immediately spotted us, rushed over, and helped carry our luggage despite the small steps leading to the front desk. We were planning to just drop off our bags, but the front desk agent, YY, kindly checked availability and offered early check-in—perfect timing since it was our wedding anniversary. She even called the revolving restaurant to confirm a table for dinner that night, and we were lucky enough to get one! After checking in, we headed out to explore, then returned around 5 PM to find our room beautifully decorated—such a sweet surprise, clearly arranged by YY. The buffet dinner runs from 5:30 PM to 9:00 PM, and as a guest, we paid just 308 RMB instead of the regular 388—great value. The food was outstanding: unlimited Fo Tiao Qiang, and each guest received a generous large crab—huge and delicious. Breakfast was also served in the same rotating dining room, from 6:30 AM to 9:30 AM, where you can enjoy fresh dishes while watching the sunrise over the lake—truly unforgettable. When we asked about extending checkout to 1 PM, YY happily accommodated it. And when we left, she handed us complimentary bath products—a thoughtful touch that truly made the stay special. Every staff member we interacted with was warm, polite, and genuinely helpful. If I ever return to Hangzhou, this hotel will be my first choice. Highly recommended!
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