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Hotel Puerta America
Av. de América, 41,Madrid,Community of Madrid,Spain
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Community of Madrid ,Spain
Av. de América, 41,Madrid
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Amenities
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Private parking
Taxi booking service
Outdoor swimming pool
Luggage storage
24-hour front desk
Currency exchange
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Description
Basic information
Opened: Jan 2005
Renovated: Jan 2017
Number of Rooms: 315
Contact phone number
+34-91-7445410
Hotel Email
hotel@puertamericahotel.com
Hotel Description
With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Bernabéu Stadium and Paseo de la Castellana. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Observatory, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
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Reservation Essentials
Check-in and check-out time
Check-in:After 15:00 Check-out:Before 12:00
City Notifications
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Hotel Tips
Leisure spaces might not be available due to private events, please contact the hotel to confirm the availability.(Reminder valid 2017-10-09 until 2026-12-31 )
Check-in Policies
Age Restrictions
The check-in guest should be at least 18 years old.
Children & Extra Beds
Some room types in the hotel can accommodate guests with children , while others do not. Please check the room type policy before making a reservation
Cribs and Extra Beds
The policy for extra beds/baby cribs varies depending on the room type you choose. Please check the room type policy before making a reservation
Age
Beds
Fee
12 years old and under
Extra beds
Free
13 years old and above
Extra beds
EUR 60 per person per night
Children Breakfast
Age
Fee
17 years old and under
EUR 12.5 per person
Pets
Pets are not allowed
FrontDesk info
Front desk hours: 24 hours
Breakfast
Types:American style,Continental style,Gluten-free,Vegetarian breakfast,Vegetarian diet
Styles:Buffet
Prices:EUR 30
Fee Explanation (Itemized)
Deposit collection methods: Deposit required
Pay At Hotel
The following payment methods are accepted by the property:
Services & Amenities
Private parkingCharges
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Taxi booking service
Car rentals
Outdoor swimming pool
Luggage storageFree
24-hour front desk
Wake-up call
Currency exchange
Languages spoken at front desk
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Bar
The Observatory- Hotel Puerta América 5*
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Karrara Terrasse
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Room service
Gym
Sunbathing area
Bar
The Observatory- Hotel Puerta América 5*
Sunbathing area
Conference room
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