Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!

This hotel is your perfect urban getaway! Located in the heart of Gongshu District, just a short walk from the subway, making it super convenient. Enjoy top-notch facilities like the executive lounge, spa services, and family-friendly amenities – ideal for both business and leisure. The rooms are spacious and cozy, with premium bedding and some offering stunning lake views. The friendly front desk staff and complimentary parking add to the hassle-free experience. With Xintiandi Center and Yintai Mall nearby, you’ll have endless dining and entertainment options. Highly recommended for those seeking great value and quality!

This hotel is perfectly located—just 2 minutes from the subway and close to West Lake and Qiantang River! The rooms are thoughtfully designed with smart toilets and premium sleep experiences for ultimate comfort. Families will love the kids’ play area and child-friendly amenities. At night, take a stroll along the Qiantang River Greenway and enjoy the light show. Plus, the West Lake tourist shuttle makes exploring Hangzhou’s top attractions a breeze!

This hotel is definitely a top choice for your stay! Located in the heart of Qianjiang Century City, just a few minutes' walk from the metro station, it offers unbeatable convenience. The design blends Chinese elegance with modern amenities, and some rooms even feature balconies with views of the city or river—perfect for relaxation. Kids will love the play area and special amenities just for them. Dining options are diverse, with both Chinese and Western cuisines, including a buffet! Whether for business trips or family vacations, this place ticks all the boxes with its excellent service, clean environment, and great value for money.

This hotel is super convenient with Jiubao Subway Station just a 3-minute walk away, and only 7 stops to the West Lake - super easy! The rooms are spacious and bright, with premium cotton bedding for a great night's sleep. With 600 dining seats and 300 parking spaces, the facilities are perfect for both business and leisure. Kids will love the play area, while adults can relax with foot baths and games. The attentive service and grand lobby ensure a perfect stay for everyone!

This hotel is a masterpiece of design, offering a unique visual feast with the stunning night views of Qianjiang Century City’s light show—perfect for Instagram-worthy shots! Conveniently close to the subway, it’s a breeze to explore the city. The rooms are clean and stylish, some with breathtaking river views. The attentive service and friendly front desk make it ideal for both business trips and romantic getaways. Surrounded by local eateries and exhibition venues, it’s a great spot to enjoy the vibrant nightlife. With great value, top-notch facilities, and 24/7 front desk, it’s a stay you won’t forget!


This is not just a hotel, but a bohemian utopia brimming with creativity! Designed by a renowned local architect, the bold concrete-style spaces are infused with storytelling charm. Check in at the front desk adorned with a chessboard world map and surrounded by thousands of books. Enjoy the café, pool table, and reading nook, or soak in the Jiuyan Bridge night views. Regular community events like folk music nights and book clubs make it easy to meet fellow travelers. With metro access and great value, it’s perfect for explorers and romantics alike!

This hotel is a perfect choice for family trips! Located in the West Lake business district, just a short walk from Southern Song Imperial Street, and offering stunning Jiuyan Bridge night views. The design blends lifestyle aesthetics with unique touches, featuring a tea room and garden for moments of tranquility. The friendly front desk provides excellent service, and the rooms are clean with spacious bathtubs and laundry services. With great value for money and unbeatable prices, don’t miss out!

This hotel is a perfect blend of convenience and charm! Just steps away from Longxiangqiao Metro Station, it's super easy to get around. Experience cutting-edge robot services and smart room tech that'll wow you. The beds are incredibly comfy – perfect after a day of exploring. Right outside, you'll find Hubin IN77 and Kerry Center for shopping and dining, plus the vibrant Wulin Night Market for local bites. The West Lake is moments away, dazzling by day or night. With attentive staff and great value, it's ideal for travelers who love comfort and prime locations!

This hotel offers great value for money! Located near Shengtangqiao Metro Station, it's super convenient to get around, with West Lake Broken Bridge and Wulin Square just a 10-minute drive away. The hotel is clean and tidy, featuring retro-style rooms for a comfortable stay. The service is excellent, with a friendly front desk and delicious breakfast. Plus, there's free parking and a 24-hour front desk, making it a perfect choice for both business trips and family vacations.

This hotel is a hidden gem by West Lake! Steps from the subway, it's perfect for exploring scenic spots and shopping districts – even pet-friendly! Rooms blend minimalist luxury with Kingkoil mattresses, Italian furniture, and British herbal toiletries. The 2nd-floor terrace is ideal for sipping tea or admiring Jiuyanqiao night views, whether for business or leisure. With stellar pandemic precautions, warm service, and great value, it’s a stay you won’t forget!


Looking for a convenient and cozy place to stay in Hangzhou? This is the perfect spot! Just a short walk to West Lake and the famous music fountain, with Jiuyan Bridge’s night views nearby. Located in Mingjue Apartment, the hotel offers easy metro access to attractions like Hefang Street and Imperial Street. Rooms are fully equipped with washing machines, kitchens, and premium bedding for a comfortable stay. Surrounded by local delicacies, including famous restaurants like Zhiweiguan and Grandma’s Home, you’ll have endless dining options. With friendly service and a great location, it’s the ideal choice for your Hangzhou trip!

This hotel is located in the heart of Hangzhou's Qianjiang New CBD, just 4 km from West Lake and with direct access to Subway Line 4. The spacious rooms, each over 60 square meters, feature Japanese tatami-style decor for a unique and cozy vibe. Perfect for both business trips and vacations, the hotel offers 24-hour service, a laundry room, a children's play area, and free parking. Overlooking the Qiantang River, you can enjoy the stunning night view of Jiuyan Bridge. With great value for money and excellent service, this is the ideal choice for your stay!


This hotel is perfect for business trips and travel! Located in the heart of Binjiang District, just 3 minutes from the subway, and only 5 minutes from Xingguang Avenue and Longfor Paradise Walk shopping areas. It’s also near Fortune 500 companies like Alibaba and Huawei—super convenient! Rooms are clean and well-equipped, with comfortable bedding and great soundproofing for a peaceful stay. The friendly and attentive staff make it a high-value choice. Whether for work or play, it’s your ideal pick!

This hotel embodies Oriental wisdom with a prime location near the subway and train station, making travel a breeze! Perfect for family trips, it features a dedicated children's play area and kids' amenities that will keep your little ones entertained. The friendly and attentive front desk staff, clean and hygienic rooms, and complimentary parking add to the appeal. Whether for business or leisure, this hotel offers great value for money that will pleasantly surprise you!

Nestled in Hangzhou’s historic Southern Song Imperial Street, this B&B blends family fun with cultural charm! Designed for kids aged 3-12, it offers educational spaces like workshops, a亲子hostel, and a children’s library—learning through play. Rooms feature bunk beds and play areas, crafted with natural, eco-friendly materials for safety and comfort. With convenient transit, shopping, and dining nearby, the attentive staff ensures everyone feels at home. Perfect for an enriching family getaway!

This hotel is a top-rated 4.5-star gem with great value for money! Located in the heart of Hangzhou's eastern new city, it’s just a 5-minute walk to the subway, making transportation a breeze. The rooms are cozy and stylishly decorated, with free parking and 24-hour front desk service. Perfect for both business trips and family vacations. Don’t miss the hotel’s restaurant, offering Cantonese cuisine, seafood, and Taizhou fusion dishes, all while enjoying the Jiuyan Bridge night view. Ideal for meetings, weddings, or a romantic getaway!

This hotel offers great value for money! Located near the transport hub and subway, it’s super convenient to visit West Lake and Qiantang New Town. With smoke-free floors, robot service, free parking, and 24-hour front desk, it’s perfect for families and business travelers. The rooms are clean, and the staff is friendly. Nearby, you’ll find shopping malls and dining options. Don’t miss out on Dragon Boat Festival and National Day deals—book now!
Everything you need to know about Citizen Square
Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.
Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.
Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.
Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.
Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.
Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.
For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.
Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.
During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.
The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.
To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.
Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.
Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.
The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.
HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.
Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.
Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.
Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.
Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.
The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.
Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.
See what other travelers say about Citizen Square

Absolutely exceeded my expectations — this hotel is the perfect urban retreat for those who appreciate thoughtful details. 📍 Location & Transport: The location is unbeatable. Just a 3-minute walk from the metro station, making it super easy to reach shopping districts or nearby attractions without any hassle. There’s also a shared bike docking area right outside the front door, and the front desk handed me a hand-drawn map of local food spots — such a helpful touch that made exploring the neighborhood effortless. 🛏️ Room Experience: I was upgraded to a larger twin room at no extra cost, and the space was much more spacious than expected. The subtle lavender scent in the room instantly relaxed me after a long journey. The bedding felt soft and comfortable, with just the right support from the mattress. What truly stood out was the excellent soundproofing — I barely heard any noise from the hallway late at night, which made for a deeply restful sleep. Cleanliness was top-notch: crisp white linens, spotless bathroom, and a well-designed wet/dry separation with consistently stable water pressure and temperature in the shower. The value for money is outstanding. I’ll definitely be booking here again on my next trip to Hangzhou — highly recommended for both business travelers and tourists alike 🌟

Staying at Edinburgh Holiday Hotel Hangzhou was an absolute delight! The location is perfect—just a short walk from Nansheng Bridge Metro Station, making it super convenient for exploring the city. The room was spotless, clean, and well-maintained with everything you'd expect: strong Wi-Fi, efficient air conditioning, and high-quality toiletries. Staff were friendly, attentive, and went out of their way to make our stay comfortable. On our last morning, we had to check out early and missed breakfast—but instead of just letting it go, they proactively refunded the breakfast fee. That kind of thoughtful service really stands out. For the price, the value is unbeatable. I’d definitely come back if I ever visit Hangzhou again. Highly recommend this hotel!

Staying at this hotel in the heart of Hangzhou was an absolute steal—under $200 for a comfortable, clean room with great amenities. The location is unbeatable: just a short walk from the riverfront area and within easy reach of Huifang Street’s lively shops and local eateries. I especially appreciated the free parking voucher, which made my trip stress-free if I was driving. They also offer convenient luggage storage, perfect for early check-ins or late departures. The room was spotless, well-maintained, and felt very fresh. Everything about this stay felt thoughtfully designed to make your visit smooth and enjoyable. If you're looking for a budget-friendly yet high-quality option in central Hangzhou, this place truly delivers on every front.

I’m writing this review with genuine gratitude. From the moment I arrived, everything about this hotel exceeded my expectations. The location is fantastic—just a 10-minute walk from the subway station, making travel around Hangzhou incredibly convenient. The room itself was much larger than I anticipated, with a thoughtful layout that made the space feel open and comfortable. While some of the furnishings aren’t brand new, all the essentials are there, and when you consider the price point, the value-for-money is outstanding. Breakfast was surprisingly diverse and tasted great—fresh, well-prepared, and satisfying. What truly stood out? I stayed for six nights, and every single night I slept deeply and peacefully—something I’ve struggled with on other trips. That alone made the stay unforgettable. But the real highlight was the staff. Their kindness went beyond professionalism. I accidentally left my tablet behind after check-out and only remembered hours later. To my surprise, they had already retrieved it, securely stored it alongside my luggage, and were waiting to return it. That level of care and attention to detail brought tears to my eyes. In a world where service often feels transactional, this was pure human warmth. I can’t recommend this place highly enough—not just for the comfort or location, but for the heart behind it. I’ll be back, without a doubt.

I was so happy to find this hotel during my trip to Hangzhou—it couldn’t have been a better choice. From the moment I arrived, the room was spotless and well-maintained, with a clean and calming atmosphere. The front desk staff were incredibly friendly and helpful, always ready to assist with anything I needed. What stood out most was the daily housekeeping service—rooms were cleaned regularly, and toiletries were restocked without me having to ask. It made the entire stay feel effortless and comfortable. The location is also fantastic, just a short walk from West Lake and the bustling downtown area. I’ll definitely be staying here again on my next visit to Hangzhou. Highly recommended for anyone looking for a reliable, clean, and welcoming place to stay.

I was thoroughly impressed with my stay! The room was spotlessly clean and very comfortable, especially the bed—perfect for a good night's sleep. The staff were friendly and helpful, even offering free luggage storage which made checking out much easier. Location-wise, it’s unbeatable—just a short walk to Longxiangqiao Metro Station, and right next to Lakeview Boulevard. I walked everywhere: shopping, dining, sightseeing—all within minutes. Needing to visit West Lake? It’s literally steps away. This hotel offers excellent value for money and delivers on every front. I’ll definitely be returning!

Staying at Hangzhou Yating Hotel (Shentangqiao Metro Station Branch) was a fantastic experience from start to finish. The staff went above and beyond with their friendly and attentive service—always smiling, helpful, and genuinely welcoming. I was pleasantly surprised by how spacious the room was; it felt much larger than expected, making the stay feel more comfortable and relaxed. The breakfast restaurant on the second floor is a real highlight—clean, well-organized, and offering a good variety of options. It’s perfect for starting the day right. Location-wise, it’s unbeatable: just a short walk from the metro station, making access to major attractions super convenient. On my last day, due to a tight schedule, I asked if I could extend my check-out time, and they happily accommodated me until 2 PM without any hassle. That kind of flexibility really made a difference. Overall, this hotel offers excellent value, great comfort, and top-notch service. I’d definitely recommend it to anyone visiting Hangzhou.

Stumbling upon this hidden gem in the heart of Hangzhou felt like discovering a secret well-kept by the city itself. Nestled just off the bustling streets, it’s not just a place to stay—it’s an invitation to experience authentic local life. From the moment you step in, there’s a genuine warmth and simplicity that stands out in today’s overly polished world. The ground floor opens directly into a lively neighborhood market—waking up to the chatter of vendors and the crisp scent of fresh produce feels like being part of daily life, not just a tourist passing through. As evening falls, street food stalls light up with steam and color, offering flavors that are both comforting and unforgettable. No towering skyscrapers here—just the quiet charm of old-town Hangzhou, where time moves at its own pace. The room blends traditional Southern Chinese aesthetics with modern comfort seamlessly—elegant yet practical, serene without feeling cold. And the staff? They’re like welcoming friends who remember your name and anticipate your needs before you ask. This stay wasn’t just about resting—it was about connecting. If you’re looking for something real, unscripted, and deeply rooted in culture, this is the perfect place. It’s rare to find a hotel that feels this personal, this honest. A flawless 10/10. I already miss it—and can’t wait to come back.

Staying at YUQI HOTEL in Hangzhou was a fantastic experience. The room was spotlessly clean, beautifully decorated, and incredibly comfortable—perfect for unwinding after a day of exploring. Located just a short walk from West Lake, it’s super convenient for sightseeing and public transport. The front desk staff were incredibly welcoming and helpful, always ready to assist with any request or recommendation. Their warm hospitality made the whole stay feel personal and special. Every detail reflects care and attention, making this a standout choice in Hangzhou. I’ll definitely be back and highly recommend it to anyone visiting the city.

I booked a standard suite and was pleasantly surprised to be upgraded to a spacious junior suite on the 9th floor. The best part? The room opens directly onto a large rooftop terrace with stunning views of West Lake—perfect for relaxing or enjoying the sunset. The suite itself is generously sized, and there’s even a piano in the living area, adding a touch of elegance. The staff are incredibly friendly and attentive, making every interaction warm and welcoming. Located right in the heart of the city, the hotel is steps away from shopping centers and just a short walk from the metro station. Despite being in a bustling area, the apartment is surprisingly quiet—great for a restful night’s sleep. Both bedrooms have private bathrooms, one featuring a smart toilet; while the control panel didn’t work, the flush function operated normally. For food delivery, you’ll need to pick it up from the designated locker on the ground floor—couriers aren’t allowed to deliver upstairs. Cleanliness is excellent throughout—the space feels fresh and well-maintained. Overall, this place offers unbeatable value, convenience, and charm. I’d definitely stay here again.

Staying at Xinyi Hotel Hangzhou in the Qianjiang New City was an absolutely fantastic experience. The hotel feels brand new with modern, high-tech amenities that truly elevate the luxury feel—definitely comparable to a five-star property. Every detail in the room was spotless and meticulously maintained, from the crisp linens to the fresh-smelling bathroom. I appreciated how quiet and peaceful the environment was, yet it’s so well-connected: major attractions, shopping districts, and restaurants are just a short walk or quick metro ride away. The staff went above and beyond—friendly, attentive, and genuinely caring. They even helped me arrange transportation without being asked. It’s rare to find such thoughtful service in a city hotel. Overall, the combination of comfort, cleanliness, location, and hospitality made this stay unforgettable. I’d highly recommend this place to any traveler visiting Hangzhou. Definitely planning to come back.

Staying at Baoshi Hotel in Hangzhou was an absolute delight! The location is unbeatable—just a 10-minute walk to West Lake and all the main attractions, making it super convenient for exploring the city. The room was spotless, with crisp linens and a cozy bed that made for a restful night’s sleep. The staff were incredibly polite and welcoming, always ready to help with a smile. What really stood out? The hotel’s own homemade sauces displayed in the lobby—so aromatic and tempting! I didn’t get a chance to try them this time, but I’m definitely coming back just to taste them. It’s rare to find a hotel that offers such thoughtful touches and genuine hospitality. This place truly feels like home away from home.
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