Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!

Step into this movie-themed hotel and be transported to another era. Nestled near West Lake, this Republic-era building features a sprawling courtyard with ancient trees, bridges, and a Baroque-style villa that’s simply breathtaking. The hotel seamlessly blends film culture into every detail, with 31 movie-viewing rooms equipped with professional projection for a cinematic experience. Don’t miss the Walk of Fame and art-lit lobby, perfect for Instagram moments! Ideal for couples, families, or business trips, the hotel offers kid-friendly amenities that’ll keep the little ones entertained. A truly unique stay!


This hotel is a hidden gem in Hangzhou! Located by the Qiantang River, you can enjoy stunning river views right from your window and take leisurely walks along the urban platform. It's just a 20-minute drive to attractions like West Lake and Six Harmonies Pagoda. Designed by British firm ATKINS, it seamlessly blends tradition with modernity, offering both grandeur and elegance. Rooms range from 60 to 315 sqm, perfect for unwinding with serene river views or witnessing the Qiantang River tidal bore. With multiple dining options, excellent service, and top-notch facilities, it's ideal for business trips, romantic getaways, and family vacations!

This hotel is perfect for both business trips and family vacations! Located by the West Lake, it offers unbeatable convenience with nearby metro access and shopping districts, plus valet parking and 24-hour front desk service. The design blends Eastern and Western styles, featuring an elegant lobby and cozy rooms with free WiFi. Enjoy diverse cuisines at its celebrity-chef restaurants, or unwind at the outdoor pool and spa. With G20 Summit hosting experience, it guarantees top-notch service for meetings or leisure stays!

This is truly an urban oasis! Enjoy the luxury of the executive lounge and landscaped gardens, along with a pool and kids' playground perfect for families. Rooms feature the Tianyi Bed and Hansgrohe rain showers for ultimate comfort. Don’t miss the local Hangzhou cuisine at Seasons Restaurant or the international buffet at Hawaii Cafe. With easy metro access and free parking, it’s a breeze to explore, plus you’ll love the views of Shangtang River and Chengbei Sports Park. Ideal for both business and leisure!

This hotel is the perfect choice for both business trips and family vacations! Located in the heart of Hangzhou's CBD, it offers convenient transportation and a stunning view of the Qiantang River light show. Designed by a top international team, the luxurious rooms and attentive butler service ensure a comfortable stay. The 10,000㎡ recreation club includes an indoor heated pool, fitness center, and kids' playground—your little ones will love it! Dining is a delight with Michelin-trained chefs crafting exquisite dishes and themed tea breaks to enjoy. Whether for meetings or leisure, the pillar-free banquet halls and professional service will exceed your expectations!

Travel is not just about the destination, but also about the experience. This hotel is conveniently located next to Hangzhou East Railway Station, with easy access to Metro Lines 1, 4, and 6, making it a breeze to explore the city. Featuring 11 multifunctional meeting rooms and a 520 sqm pillar-free banquet hall, it’s perfect for both business trips and romantic weddings. The rooms are stylishly designed with cozy bedding, some offering stunning lake views for a restful stay. Robot service and 24-hour front desk ensure a seamless experience. With dining and shopping options nearby, it’s the ideal choice for business and leisure travelers alike!

Nestled in the heart of Hangzhou’s Qianjiang CBD, this hotel seamlessly blends Chinese aesthetics with modern design, offering a serene oasis in the bustling city. The elegantly decorated rooms and top-notch amenities, from the vinyl record bar to the fitness center, ensure a comfortable stay. Known for its thoughtful service and warm hospitality, it’s perfect for both business and leisure travelers. With convenient metro access, it’s easy to explore the city’s shopping and dining options. Enjoy delicious breakfasts, cozy bedding, and stunning night views—a truly exceptional choice in Hangzhou.

This hotel is your perfect urban retreat! Situated by the Qiantang River, just 5 minutes’ walk to the Cherry Blossom Running Track, and offering stunning night views. Rooms are stylish and cozy, featuring AI smart rooms and luxurious Elemis toiletries for a good night’s sleep. Enjoy a delicious breakfast and local Hangzhou flavors at their restaurants. Unwind at the spa or take a dip in the pool. Business travelers will appreciate the flexible meeting spaces and professional team. With its prime location near the subway and shopping malls, plus free parking, it’s a great value choice!

This hotel is the perfect blend of intelligence and luxury! Featuring fully smart rooms, every moment here is filled with technology and comfort. The hotel also boasts a huge international banquet hall, accommodating 2000 people for meetings or 100 tables for banquets, making it the top choice for business and weddings. The location is super convenient, close to the subway, just 1 minute to Hangzhou East Station and 25 minutes to the airport. With SPA massage, fitness center, bar and other diverse facilities, it's the ideal choice for both travel and business!

This hotel is your ultimate luxury escape! Located in Hangzhou's Olympic Sports Center with direct metro access, it offers unbeatable convenience. Designed with Italian aesthetics by a world-class team, every corner is Instagram-worthy. Enjoy lavish rooms, a heated pool, and fitness center for ultimate relaxation. The executive lounge and Michelin dining take hospitality to new heights. Traveling with kids? They'll love the play area and children's club! Perfect for both business trips and family vacations, this hotel delivers exceptional service at every turn.

This hotel offers breathtaking river views and is perfectly located in the heart of Binjiang's business district, just a stone's throw from the Olympic Sports Center. With a 4.9 rating, it's a top choice for both business and leisure. You'll love the executive lounge, pool, and fitness center, plus perks like 24-hour front desk and free parking. The photo-worthy interiors are perfect for your social media, and its proximity to shopping and attractions (just 10 minutes away) makes it a smart pick for any traveler.

This hotel is located in the heart of Hangzhou's Binjiang CBD, combining business, dining, and entertainment in one. Surrounded by numerous Fortune 500 companies, it's an ideal choice for business trips. Just a short walk to Metro Lines 1, 5, and 6, making transportation incredibly convenient. The hotel features modernly designed rooms equipped with smart voice assistants for efficient service. The panoramic restaurant and 24-hour gym on the top floor offer stunning city views while you dine or work out. Plus, express check-in and check-out services ensure a hassle-free stay. Whether for business or leisure, this hotel is your perfect retreat.

This elegant European-style hotel is perfectly located near West Lake, just a few minutes' walk from the subway station, making transportation a breeze! The Italian-inspired design exudes romance and sophistication. Rooms are equipped with smart toilets and sterilizers, plus luxurious bedding for ultimate comfort. Traveling with kids? No problem! The hotel offers a children's play area and kid-friendly meals to keep them entertained. Relax at the Mediterranean Café or savor authentic Chinese cuisine at Shangdu Chinese Restaurant. Whether for business or leisure, this hotel is your perfect choice!

This luxury hotel is truly exceptional, with a prime location just a 5-minute walk from the Grand Canal and close to West Lake Cultural Plaza and Wulin Business District, making it perfect for both business and leisure. The hotel boasts executive floors with personalized butler service and complimentary coffee and afternoon tea—such a thoughtful touch! Rooms are elegantly decorated in a Chinese style with stunning city views. Dining options are plentiful, from international buffets to exquisite Chinese cuisine, and the tea lounge offers a taste of Song Dynasty culture. The meeting and banquet facilities are top-notch, ideal for corporate events and weddings. Plus, it’s super convenient with a subway station nearby, making travel a breeze!

This hotel boasts a prime location right by the Qiantang River, just minutes from the subway station and a 15-minute drive to West Lake and downtown. The stylish design and cozy rooms feature luxurious bedding for a perfect night’s sleep. Enjoy complimentary laundry service and a delicious buffet breakfast for added convenience. Surrounded by malls and restaurants, it’s ideal for both business and family trips. With breathtaking night views and great value, it’s a top pick for any traveler!

This hotel is a perfect choice for both family trips and business stays! Located in the heart of Qingchun Road commercial area, just a short walk from the subway station, offering great transportation access. The rooms are elegantly designed with floor-to-ceiling windows and custom furniture for a cozy stay. The luxury bathroom with double vanities and a deep soaking tub (with TV!) is a highlight. Enjoy free parking and 24-hour front desk service. Families will love the kids' meals and children's amenities. The free fitness center and laundry room are super convenient, while business travelers can utilize the multi-function meeting rooms. Guests rave about the friendly staff and great value – a top pick in Hangzhou!

Nestled in the heart of Qianjiang New Town CBD, this hotel offers breathtaking views of the Qiantang River. Just steps away from top shopping destinations like MixC and Intime Department Store, it’s a dream for urban explorers. Enjoy modern amenities, including a 24-hour snack shop, self-service beverage bar, and a playful kids’ zone. The friendly staff, spotless rooms, and convenient metro access make it a top pick. Plus, with a fitness center, laundry service, and pet-friendly policy, it’s perfect for business trips or family getaways!

This hotel is a perfect choice for families! Kids will love the play area, and parents will appreciate the children's meals and amenities. Located near the subway, it's just a short ride to West Lake and the Wulin Night View. Enjoy the Jiuyanqiao Night View from your room, which features soundproofing and comfortable bedding. With laundry services and a dryer, it's ideal for extended stays. The friendly front desk and attentive service, plus robot assistance, make every stay special. Whether for business or leisure, it's your top pick this spring!

This hotel is the perfect choice for family vacations and business trips! Located near West Lake Cultural Square, it's just a short walk to the metro and attractions. The hotel offers kid-friendly amenities like a play area and special menus, keeping your little ones happy throughout the stay. Rooms are equipped with premium bedding and smart devices for ultimate comfort. With a 24-hour front desk, self-service laundry, and a gym, all your needs are covered. Surrounding area features malls and restaurants, making dining and entertainment hassle-free. Friendly service and great value await you!
Everything you need to know about Citizen Square
Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.
Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.
Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.
Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.
Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.
Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.
For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.
Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.
During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.
The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.
To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.
Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.
Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.
The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.
HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.
Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.
Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.
Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.
Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.
The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.
Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.
See what other travelers say about Citizen Square

I absolutely loved my stay at Hangzhou West Lake Movietel! From the moment I arrived, the service was outstanding—especially from Xiao Wang at reception, who was incredibly friendly and professional. He even upgraded me to a better room at no extra cost, which was such a pleasant surprise. The room itself was spotless, beautifully designed with a creative touch, and every amenity worked perfectly. I especially appreciated the comfortable bed and modern bathroom. The hotel is quiet and serene, tucked away in a peaceful area yet still close enough to explore the nearby attractions like West Lake via public transit. It’s an ideal choice for both business trips and leisure stays. I’ll definitely be returning and recommending it to friends and colleagues.

I was on a business trip to Hangzhou and ended up booking this hotel on a whim—what a pleasant surprise! From the moment I arrived, everything felt exceptional. The breakfast buffet was incredibly generous with fresh, diverse options, including some local favorites that were absolutely delicious. Even better, they included two days of complimentary afternoon tea—a real bonus for a comfortable stay. My room had a private balcony facing the grand lotus pond, so waking up to serene views of the water and greenery was pure bliss. The interior design is unique and thoughtfully done, with a modern yet cozy vibe. Special thanks to Angel, the front desk staff, who went above and beyond with her warm, attentive service—always ready to help with anything. This place truly stands out in terms of value and hospitality. I’ll definitely be choosing this hotel again next time I visit Hangzhou, and I’d highly recommend it to anyone looking for a memorable stay.

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

I have to give this hotel a perfect score for service! During my stay, I accidentally cut my hand and asked the front desk if they had any band-aids. They immediately brought out a first-aid kit and went beyond just handing it over—they genuinely asked if I needed further help. That kind of care truly warmed my heart. The room was spotless, every item neatly arranged, down to the smallest detail. When I returned in the evening, I noticed the night light was already on, and there was a handwritten “goodnight” note with a little chocolate on the bedside table. It was such a thoughtful touch—exactly the kind of small gesture that melts away the day’s stress. This isn’t just hospitality; it’s heartfelt attention. The staff clearly cares about making guests feel seen and valued. If you’re looking for a place where service feels personal and warm, not just efficient, this is absolutely worth booking. A real gem in Hangzhou.

Staying at JOYA Hangzhou Qianjiang CBD was an absolutely seamless and delightful experience. Located right in the heart of the city's central business district, the hotel is just steps away from Chengxing Road Metro Station (Line 4), making it incredibly convenient for exploring downtown Hangzhou and nearby attractions. The architecture blends traditional Chinese aesthetics with modern elegance—sophisticated and serene, though first-time visitors might initially struggle to find the entrance since it shares a building complex with other brands like Orange Hotel and Quanji. But once inside, you're greeted by a stunning open lobby with high ceilings and thoughtful layout that truly feels like stepping into a hidden gem. Check-in was smooth and efficient—no long waits, even during peak hours. Staff were attentive, offering help with luggage and guiding guests directly to the dedicated elevator for JOYA, which helps avoid confusion with neighboring hotels. Cleanliness stood out immediately: every corner—from front desk to guest rooms and public areas—was spotless. Even hard-to-reach spots like bathroom corners and faucets were impeccably clean. No dust on bedside tables or furnishings, which speaks volumes about their hygiene standards. Room amenities were top-notch: smart toilets, a large HD projection TV, motorized blackout curtains, and a wide range of pillow options to suit different sleep preferences. The mattress struck the perfect balance—firm yet comfortable, ideal for those with neck pain or light sleepers. What really impressed me was how staff remembered small details: after housekeeping, they neatly organized toiletries in my bathroom—absolute heaven for anyone with OCD tendencies. And the afternoon tea? Exceptional. Fresh fruit, beautifully presented, and clearly sourced with care. It felt like being welcomed into a home where every detail matters. Overall, this wasn’t just a stay—it was a memorable, stress-free retreat. Highly recommended for travelers seeking comfort, style, and genuine hospitality.

This was my first stay at a voco hotel, and I have to say it exceeded all my expectations. The location is fantastic—just a short walk from the metro station and only a few minutes away from the Qiantang River, with beautiful views nearby. From the moment I arrived, Leo made me feel welcome with warm, attentive service during check-in and even brought a delicious green bean paste dessert and yogurt in the evening—such a thoughtful touch. Parking was a breeze thanks to the spacious underground garage with two levels. The room itself was stylish, bright, and generously sized, with top-notch amenities and high-quality ELEMIS bath products. Breakfast was outstanding—huge variety, fresh ingredients, and great flavors. Everything about this stay felt polished and well thought out. I’ll definitely be back.

Staying at Vance Hotel (East Railway Station Airport Road Branch) during a business trip was an absolute find! The room was spacious and bright, with all the modern amenities you'd want—plus high-quality toiletries that felt premium. I loved having access to both the gym and laundry facilities, which made my short stay super convenient. Located just steps away from East Railway Station, it’s perfect for travelers needing quick access to trains or the airport. Plus, there are plenty of great dining options and shops nearby—no need to go far for food or fun. The front desk staff, especially Coco, were incredibly friendly and helpful. The smart room features made everything feel futuristic and easy to use—lighting, climate control, it all worked smoothly. Everything about this hotel screams value for money. I’ll definitely be coming back and highly recommend it!

As a standard business-grade five-star hotel, the view from Crowne Plaza Hangzhou Riverside truly exceeded my expectations—more stunning than the iconic golden sphere across the river. The room design blends sleek modernity with minimalist elegance, creating a calm and sophisticated atmosphere. Cleanliness and amenities were top-notch throughout, and every detail felt well thought out. Special shoutout to Xiao Liu at the guest services desk—she was responsive and professional from the very first call, making our stay seamless. If I had to suggest one improvement, the breakfast spread could be more diverse, and the in-room toiletries could have a slightly higher quality. But honestly, these are minor points for an already exceptional experience. Highly recommend this hotel for both business and leisure travelers.

I booked this hotel as soon as I saw it was an UrCove by HYATT in Hangzhou’s Binjiang district—couldn’t resist! The front desk staff, Tao and Huan, were incredibly warm and welcoming, and even the housekeeping team went the extra mile with their friendly attitude. When I noticed a slight odor in my first room, they immediately accommodated me with a quick room change—no hassle at all. The new room was spotless, modern, and had an amazing mattress that’s perfect for deep sleep. As someone who often struggles with insomnia, I actually slept through the night without waking up—something I haven’t done in ages! The breakfast was outstanding too—especially the little wontons, which were fresh, flavorful, and absolutely worth trying. Overall, this stay was exceptional in every way: great location, top-notch service, clean rooms, and a real comfort vibe. Highly recommend—it’s definitely a place I’ll return to.

Staying at Marco Hotel in Hangzhou (West Lake branch) was such a unique and memorable experience. The entire hotel is thoughtfully themed around Marco Polo, with charming details throughout the lobby and rooms that transport you into his adventurous world. One of the highlights? The rooftop terrace—on a clear day, you can see sweeping views of West Lake stretching into the distance. It’s perfect for sunset moments or just relaxing with a drink. The staff were incredibly friendly and attentive, especially the front desk agent, Miss Xiao Yuan, who went above and beyond to make sure every need was met. Her warm hospitality really made a difference. Rooms are clean, well-maintained, and come with bathtubs—ideal after a long day exploring Hangzhou’s sights. The location is convenient, close to public transit, and overall, the value for money is outstanding. A truly delightful stay.

Staying at Hangzhou Xingdu Hotel was an absolute delight. This four-star property offers incredible convenience, just steps away from Shentangqiao Metro Station. Line 19 provides direct access to the airport, East Station, and West Station—perfect for seamless travel. Line 2 connects you straight to Liangzhu, making it easy to explore beyond the city center. A taxi to the West Lake area takes just over ten minutes. The staff are friendly and attentive, always ready to help. The room is spacious, clean, and well-designed—far exceeding expectations for the price. I’ve already extended my stay for two additional nights, and honestly, I’d book again in a heartbeat. Truly a gem in Hangzhou.
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