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Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!
This serviced apartment is perfect for family trips and business travel! Located in the heart of Qianjiang Century City, with easy access to metro and tunnels, it only takes 15 minutes to reach Qianjiang New Town. Surrounded by Century City Park and the Asian Games Village, the area offers a beautiful environment. The apartment boasts award-winning design, spacious rooms with fully-equipped kitchens, and a kids' playroom for endless fun. Business centers and meeting rooms cater to professionals, while 24-hour front desk and free parking ensure convenience. Whether for leisure or work, this place has it all!
Looking for a hotel full of cultural charm and close to West Lake? This is definitely your top choice! Just a 10-minute walk to West Lake, surrounded by Ming and Qing Dynasty relics, it feels like stepping back in time. The hotel features large terraces and courtyard rooms, offering a peaceful retreat in the bustling city. Complimentary afternoon tea and a café are the cherry on top, perfect for family trips or business stays. L'Occitane toiletries and luxury bedding elevate your experience. Come and enjoy this zen-like oasis in the heart of the city!
This hotel is a perfect choice for family trips! Located in the heart of Qianjiang Century City, it's just a 10-minute walk to the subway. Inspired by the Qiantang River tides, the rooms blend modern elegance with functionality, featuring full suites with living rooms, kitchens, and washing machines. Kids will love the game room and children's amenities! Enjoy a varied breakfast buffet with nearly 40 options, including local Hangzhou snacks. With 24-hour front desk and free parking, every detail is covered. Don’t miss out!
Tucked between West Lake Scenic Area and the bustling city center, this hidden gem sits at the foot of Wushan Mountain, surrounded by the elegance of Jiangnan gardens and rich history. The spacious rooms are adorned with premium amenities like Mlily mattresses and Hansgrohe bathrooms, offering stunning mountain views right from your window. Enjoy tea in the courtyard or host a BBQ with friends—perfect for a relaxing getaway. With metro access just steps away, you can easily explore local delicacies at Hefang Street or soak in the Jiuyan Bridge night views. Whether you crave nature or urban vibes, this is your ideal retreat!
Looking for an authentic Japanese tatami experience? This place is perfect for you! Blending modern Japanese elegance with trendy design, every detail exudes Zen, offering a serene and unique stay. Conveniently located near the subway, it’s just a 15-minute drive to West Lake and the train station, with the financial district right nearby. Enjoy international-standard bedding and bath amenities, plus a dryer and laundry service for a hassle-free stay. The friendly staff and 24-hour front desk ensure top-notch service, and free parking adds extra convenience. Great value for both business and leisure travelers!
This is a hidden urban oasis perched on the 33rd floor, offering breathtaking views of Jiuyanqiao Bridge—perfect for a romantic getaway or family fun. With a home theater and entertainment facilities, you’ll never run out of things to do. Enjoy conveniences like valet parking and charging stations, plus easy access to the subway. Rooms are stocked with everything from umbrellas to 24-hour hot water, ensuring a comfy stay. Laundry services and bike rentals make exploring the city a breeze. Don’t miss out on this gem!
This is the ultimate date spot and family entertainment hub! Enjoy breathtaking Qiantang River views from your room, with a 100-inch HD projector and luxury home theater for movie nights. The duplex design offers spacious living, while premium bedding and aroma systems ensure restful sleep. Perfectly located near subway, shopping malls, and dining options, with 24/7 front desk service. Great value for money with daily housekeeping – it’s like a home away from home!
This smart home space is designed by a post-90s team for those who love technology and comfort! The rooms are 80-90 sqm with Instagram-worthy decor, featuring a full smart home system that lets you control AC, TV, and curtains by voice—so convenient! Enjoy valet parking, airport transfer, and 24-hour front desk services. The prime location near the subway and Jiuyan Bridge night view makes shopping and dining a breeze. Perfect for family trips with childcare services, ensuring a worry-free holiday.
Just steps away from West Lake's music fountain and shopping districts, this place offers family-friendly suites with cozy tatami areas and a private home theater. Sleep soundly on premium mattresses while enjoying 24/7 security. Perfect for families with kids' amenities provided. Explore nearby attractions easily – an ideal holiday retreat with true home comfort!
Everything you need to know about Citizen Square
Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.
Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.
Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.
Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.
Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.
Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.
For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.
Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.
During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.
The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.
To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.
Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.
Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.
The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.
HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.
Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.
Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.
Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.
Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.
The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.
Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.
See what other travelers say about Citizen Square
This was my first trip to Hangzhou, and I originally planned to stay near West Lake, but all the nearby hotels were fully booked. I ended up choosing HeFu Hotel, and honestly, it turned out to be one of the best decisions I’ve made. When I arrived, I was pleasantly surprised by the hotel’s elegant exterior and the calm, thoughtfully designed rooms—perfect for unwinding after a long day. I stayed for five nights, and every moment felt relaxing and peaceful. The location is fantastic: just a 30-minute drive from the airport, and key attractions like Mantis Mountain, Wansong Academy, and West Lake are easily walkable. Breakfast options were limited, but what they had was well-prepared and delicious—especially the local-style pastries. The lobby lounge offers complimentary snacks, fresh fruit, and herbal tea, which is such a thoughtful touch. Staff were incredibly polite and attentive, always ready to listen and help with any request. Overall, my experience exceeded expectations. HeFu Hotel isn’t just a place to sleep—it’s a true retreat. I’d highly recommend it to anyone visiting Hangzhou.
Arriving in Hangzhou to see the autumn foliage, I was instantly captivated by the vibrant maple trees right at the hotel entrance. Nestled at the foot of Wushan Mountain, this little retreat offers a free parking lot—a real lifesaver for travelers driving in. The staff’s warmth from check-in onward was genuinely welcoming, and they even upgraded my room without any extra charge—such a lovely surprise! The design of the courtyard is simply breathtaking, with thoughtfully arranged spaces that feel like a living poem. My breakfast the next morning was served by the window, where I could enjoy a front-row view of a majestic red maple tree swaying gently in the breeze. There’s also a sweet little Persian cat lounging peacefully in a cozy cat bed—so calm and adorable, it added an extra touch of charm. Every detail here feels intentional and heartfelt. If you’re looking for a peaceful, authentic stay with a perfect blend of nature and comfort, this place is absolutely worth every moment. 10/10—would return in a heartbeat.
Staying at Ludao Lujiao Tatami Apartment was an absolute delight! The amenities are top-notch—full-sized washer-dryer combo, automatic toilet, tea set with real tea leaves, induction cooktop, fridge, and everything else you could need. Everything is modern, clean, and thoughtfully provided. The room itself was spotless, with attention to detail that really shows how much care they put into hygiene. But the real highlight? The view. Overlooking the Qiantang River, the city skyline at night is breathtaking—lights glittering across the water, creating a magical atmosphere. Service was exceptional too, especially the front desk staff who were friendly, helpful, and always smiling. They made us feel welcome from the moment we arrived. It’s rare to find such a perfect balance between comfort, style, and value. If you’re visiting Hangzhou and want a cozy, authentic stay with great views and excellent service, this place is a must-try. I’ll definitely be back.
I've stayed at Qianxun Apartment multiple times now, and I can honestly say it's one of the best stays I've had in Hangzhou. The location is unbeatable—just a short walk to the metro station, right next to Longhu Mall where you can grab food, shop, or just hang out. It's also very close to Zhejiang Second Hospital, which is super convenient if you need medical services. The room itself is beautifully designed with a minimalist yet elegant touch. Everything is brand new and well-maintained—the bedding is soft and comfortable, and the cleanliness is top-notch with no unpleasant odors. The host is prompt and friendly, always responding quickly to any questions. What really stands out is the incredible value for money. For the quality, comfort, and location, this place is hard to beat. I’ll definitely be back.
Staying here was such a great experience! Right below the apartment is the bustling Tianjie shopping mall—everything you could want for dining, shopping, and entertainment is just a short walk away. The building’s height offers stunning city views at night, making it perfect for relaxing with a drink or just enjoying the skyline. With two bathrooms—one on each floor—it’s very convenient for couples or friends traveling together. The projector in the room made movie nights extra cozy. I ordered food from various restaurants through the platform, and it arrived quickly at my door—no need to go downstairs. Getting a cab was also super fast, and public transport access is excellent. Overall, this place is ideal for a weekend getaway or even a quick escape from daily life. The location, comfort, and convenience all come together perfectly. Highly recommend for anyone looking for a fun, stress-free stay in Hangzhou.
Staying here during a business trip was a perfect choice. The apartment is much more spacious than a typical hotel, with a fridge, washing machine, separate living area, and two private bedrooms—feels just like home. The rooms are clean, bright, and well-maintained, offering great comfort for extended stays. I especially appreciated the convenience of having kitchen amenities and laundry facilities right on-site. Located near dining options, shops, and public transit, getting around the city was effortless. The staff responded quickly to any inquiries and were friendly and professional throughout my stay. For anyone visiting Hangzhou for work, this place offers excellent value and a truly comfortable experience. Highly recommend it!
I've stayed at this hotel twice now, and each time has been a fantastic experience. The staff are incredibly friendly and patient—always ready to help with anything, from local recommendations to check-in assistance. The room is spacious, spotlessly clean, and well-equipped with modern amenities. I especially appreciate the quiet, comfortable atmosphere and how close it is to public transit, making it easy to explore the city. It's a great value for the quality. I highly recommend this place and will definitely be returning.
After staying at the host’s other property, I knew exactly where to go this time—this one. Both places are close by, but I chose this apartment mainly because it’s even closer to in77 mall and Lakeview Pedestrian Street, plus just a short walk from the famous music fountain. You can time your visit perfectly—no need to arrive early! The room is beautifully decorated with a cozy, homey vibe. It’s spotless, and every amenity you’d want is here: washing machine, microwave, projector, full kitchen setup—everything you need for a comfortable stay. I especially loved using the washing machine daily to freshen up clothes, and the microwave made reheating leftovers like preserved vegetable pork mooncakes super easy. But my favorite part? The tea set. On rainy days, I just wanted to stay put, pour a cup of tea, sit by the window, and watch people pass by—pure relaxation. Cleanliness was top-notch, just like the previous place, giving me that 'home away from home' feeling. Location-wise, it’s unbeatable—walkable to West Lake, subway stations, shopping areas, and the fountain. There are tons of great local eateries nearby too, and breakfast options are plentiful—especially the steamed buns from Southern Big Bao, which I absolutely love. The host herself is incredibly warm and attentive. She remembered me on arrival, and went out of her way to share personalized travel tips and food recommendations. Whenever I needed help, she was right there—so thoughtful and genuine. Overall, this was an outstanding stay. With such great value, I’ll definitely come back next time I visit Hangzhou—and I’ll be recommending this place to all my friends who plan to explore the city.
My stay at Clear Oxygen Hotel in Hangzhou was absolutely fantastic! The location is unbeatable—right near the Olympic Sports Center, with easy access to public transit and nearby attractions. The room was spotless, modern, and well-equipped with everything I needed. The bedding was incredibly comfortable—perfect for a restful night’s sleep. Staff were friendly, efficient, and went out of their way to help with check-in and check-out, even offering local tips and answering all my questions with care. Breakfast was a highlight—diverse menu with both Western and Chinese options, and everything tasted fresh and delicious. I especially loved the homemade buns and the warm congee. This place offers exceptional value for money, and I’ll definitely be coming back next time I visit Hangzhou.
The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.
Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.
This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!
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