Hotel Filters

Mountain ClimbingGarden ArchitectureHikingKids ClubChildren's PoolCarefully Selected HotelseLong SelectionFitness CenterStunning Night ViewBusiness CenterFishingMountain Retreat for Summer EscapesHome TheaterHorseback RidingCity SelectionTongcheng PreferredLakeside RetreatSummer SelectionNear AirportHot Springs NearbyFamily-Friendly SelectionWedding Banquet Servicesi7 12700ParkingLeisure Chess and CardsNear SchoolHotel PackageCity FeatureCurated Boutique StaysCouple DatingGood sound insulationQuality HotelFamily-friendly HotelGreat Value ChoiceConference HallBusiness TravelChildren's MealSnack BarNew Multilingual Resources AddedGroup Flagship HotelNear SubwayVillaJiuyanqiao Night ViewInnNational Day SelectionRTX 4060 TiAround the Exhibition HallNational Day Special OfferBilliard RoomZiplineLaundry RoomPicnic AreaClose to AnimalsFootball FieldMedical RoomPets AllowedBarbecue AvailableBasketball CourtStay 5 Nights, Get 1 FreeDesigner HotelNewly OpenedScreen refresh rate 170HzAirport and Station PickupTennis CourtAirport and Station Shuttle ServiceChildren's Play AreaPet FriendlyMini GolfCampsite2024 Featured HotelsForeign Currency Exchange ServiceKTVKid-Friendly HotelFamous ArchitectureE-sports HotelNon-smoking floorDry Cleaning ServiceFree ParkingValet ParkingKayakingDryer24-hour front deskYoga ClassesIroning ServiceBudget-Friendly HotelFitness ClassesPoolExecutive LoungeCheck-out after 13:00Executive FloorVerified Great HotelCheck-out after 14:00CafeHot Sale SpecialBarCherry Blossom Viewing HotelBicycle Rental ServiceRock ClimbingBarbecueRobot ServiceTable FootballLuggage StorageCheck-out at 14:00Tea RoomGardenSaunaTable Tennis RoomNear Train StationSpa MassageGame RoomLuxury HotelValentine's Day SelectionTongcheng SelectionCar Rental ServiceSpring SelectionPick-up ServiceShuttle Service to StationKitchenMay Day SelectionAirport Pick-up ServiceAirport Drop-off ServiceChildcareChildren's PlaygroundScenic West LakeCharging StationLaundry ServiceChildren's Play AreaMahjong RoomChildren's SuppliesMulti-function HallLakeside ResidenceAirport Shuttle ServiceGreat Place for a DateEcotourismAudio-Visual EntertainmentTrendy B&BGreat Value RoomPet FriendlyDragon Boat Festival PreferredGourmet HotelLowest Price Across All PlatformsStay in the WildSpa CenterPhotogenicDiving

Hotels with Audio-Visual Entertainment Near Citizen Square

Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!

The East Hotel

The East Hotel

4.8 / 5Outstanding3082 Reviews
No.198 Hushu South Road
6.96KM from Citizen Square

This hotel is a delightful surprise! Located at the heart of Wulin & Hubin twin business districts, it offers easy access to West Lake and the Grand Canal. The smart cloud technology enhances your stay with convenience and comfort. Rooms feature Hangzhou silk and Egyptian cotton, along with a complimentary minibar and snacks for a cozy touch. The 16㎡ dry-wet separated bathroom with a rainforest shower is pure luxury! Kids will love the children's play area and family cinema. Enjoy a breakfast feast with freshly prepared European, Asian, and local Hangzhou delicacies—truly an unforgettable experience!

Conference HallFamily-friendly HotelCity SelectionCafeHome TheaterNon-smoking floor
per night
From
USD**2
UrCove by HYATT Hangzhou Riverside CBD

UrCove by HYATT Hangzhou Riverside CBD

4.9 / 5Outstanding3839 Reviews
Building A, No.918 Jianghui Road
5.79KM from Citizen Square

This hotel is located in the heart of Hangzhou's Binjiang CBD, combining business, dining, and entertainment in one. Surrounded by numerous Fortune 500 companies, it's an ideal choice for business trips. Just a short walk to Metro Lines 1, 5, and 6, making transportation incredibly convenient. The hotel features modernly designed rooms equipped with smart voice assistants for efficient service. The panoramic restaurant and 24-hour gym on the top floor offer stunning city views while you dine or work out. Plus, express check-in and check-out services ensure a hassle-free stay. Whether for business or leisure, this hotel is your perfect retreat.

Conference HallDryerFamily-friendly HotelBarCity SelectionCafe
per night
From
USD**4
Zheda Yuanzheng Lanshe Hotel (Hangzhou Xihu Hefang Street)

Zheda Yuanzheng Lanshe Hotel (Hangzhou Xihu Hefang Street)

4.8 / 5Outstanding2871 Reviews
No. 22, Huimin Road, Ding'an Community, Qingbo Street
4.25KM from Citizen Square

This is truly a perfect blend of art and convenience! Located in the heart of Hangzhou, it's just a short walk to Hefang Street and other popular attractions, with direct metro access for ultimate ease. The Republic-era style design, paired with smart home features and 24-hour butler service, ensures a comfortable and seamless stay. Families will love the kids' play area and child-friendly amenities. Don’t miss the Jiuyanqiao night view—it's simply magical! With great value for money, it’s the ideal choice for your Hangzhou getaway!

Conference HallFamily-friendly HotelDryerChildren's Play AreaNon-smoking floorNear Subway
per night
From
USD**3
Atour Hotel(Hangzhou Zhongshan North Road)

Atour Hotel(Hangzhou Zhongshan North Road)

4.9 / 5Outstanding7150 Reviews
No.101-2 Zhongshan North Road
4.64KM from Citizen Square

This hotel is a perfect choice for family trips! Located near West Lake and Kerry Center, you can easily enjoy the beautiful scenery and vibrant city life. The hotel offers child-friendly amenities like a kids' play area and family cinema, plus a 24-hour self-service laundry for hassle-free travel. The rooms are uniquely designed with comfortable bedding and some even feature lake views. The front desk service is warm and attentive, and the prime location near the subway makes exploring the city a breeze. Don’t miss the Zhuju reading space—a quiet spot to unwind with a book and tea. Highly recommended for those seeking quality stays!

Family-friendly HotelDryerCafeCity SelectionChildren's Play AreaHome Theater
per night
From
USD**4
Atour X Hotel Ding'an Road Yintai West Lake Hangzhou

Atour X Hotel Ding'an Road Yintai West Lake Hangzhou

4.8 / 5Outstanding1874 Reviews
Room 101 A, Jintai Business Building, No.571 Qingtai Street
3.96KM from Citizen Square

This hotel is a perfect urban retreat! Nestled near Southern Song Imperial Street and Hefang Street, it's just a short walk to West Lake and Yintai shopping districts, with direct metro access. The reading and photography-themed design features local artworks in every room, plus a 24-hour bamboo library for book lovers. Rooms are equipped with smart control systems, projector TVs, and premium bedding for ultimate comfort. Family-friendly amenities include a kids' play area and home cinema. Don't miss the local Hangzhou breakfast – it's a delicious bonus to your stay!

Executive FloorFamily-friendly HotelDryerCafeChildren's Play AreaHome Theater
per night
From
USD**5
Echarm Plus Hotel (Hangzhou Binjiang Olympic Expo City)

Echarm Plus Hotel (Hangzhou Binjiang Olympic Expo City)

4.9 / 5Outstanding4171 Reviews
No.135 Tai'an Road
4.21KM from Citizen Square

This hotel offers great value for money! Located in the heart of Binjiang District, just a 5-minute walk to the subway, making it super convenient to visit West Lake and Hefang Street. The design blends Nordic minimalism with Chinese classical elements, featuring spacious and elegant rooms with stunning views of the Qiantang River or city skyline. Amenities include a fitness center, laundry room, 24-hour front desk, and free parking, perfect for families, couples, or business travelers. The service is attentive, the breakfast is delicious, and they even have robot service! Whether for travel or business, this is the perfect choice!

Executive FloorConference HallDryerFamily-friendly HotelCafeCity Selection
per night
From
USD**8
Atour Hotel Jianguo North Road Wulin Square West Lake Hangzhou

Atour Hotel Jianguo North Road Wulin Square West Lake Hangzhou

4.9 / 5Outstanding7100 Reviews
Donglian Building, No.276 Jianguo North Road
3.79KM from Citizen Square

This hotel boasts a prime location, just a short walk from the subway and close to shopping malls like Intime and Kerry Center. With 24-hour gym and self-service laundry, plus a kids’ play area, it’s perfect for families. The rooms are cozy, featuring smart toilets and premium bedding for a restful stay. Nearby attractions like West Lake and Hefang Street make it ideal for sightseeing. Enjoy lake views and top-notch service, including a friendly front desk and free parking. Great value for money—highly recommended!

Robot ServiceMulti-function HallNear SchoolFamily-friendly HotelConference HallNear Subway
per night
From
USD**9
Hangzhou Cozytree  Hotel

Hangzhou Cozytree Hotel

4.8 / 5Outstanding1304 Reviews
No. 198-1 Hushu South Road
6.97KM from Citizen Square

This hotel is a perfect choice for family trips! Located in the heart of Wulin CBD, just a 10-minute walk to the subway and close to West Lake. It offers kids' play area, home theater, and game room—your children will love it! With dryer and laundry room, packing light is a breeze. The rooms are stylish and cozy, featuring comfortable bedding and a garden for relaxation. Enjoy artistic breakfast at Xu Restaurant to start your day right. With excellent service and great value, it’s a top-quality hotel full of surprises!

Family-friendly HotelDryerCafeCity SelectionChildren's Play AreaHome Theater
per night
From
USD**4
Hangzhou Lingjun Hotel Apartment (Qianjiang New Town Shop)

Hangzhou Lingjun Hotel Apartment (Qianjiang New Town Shop)

4.8 / 5Outstanding857 Reviews
Building 2, Oriental Grand Hyatt, No. 88, Minxin Road, Qianjiang New City
0.79KM from Citizen Square

This hotel is a hidden gem in Qianjiang New Town! With prime location near MixC Mall and subway access, it offers panoramic city views. Rooms feature smart home systems controlling lights and JBL speakers, along with German kitchenware and latex mattresses for ultimate comfort. The 24/7 concierge service caters to families and couples alike – kids love the play areas! Guests rave about the breakfast and stylish ambiance. Perfect for those seeking a high-tech artistic retreat in Hangzhou with eco-friendly luxury at every detail.

Executive FloorDragon Boat Festival PreferredFamily-friendly HotelCafeNon-smoking floorHome Theater
per night
From
USD**8
Zhijiang Hotel

Zhijiang Hotel

4.6 / 5Great1775 Reviews
188-200 Moganshan Road (Moganshan Lu)
7.76KM from Citizen Square

This hotel is your ultimate urban choice! With a prime location near the subway and city center, it’s perfect for exploring Hangzhou. Enjoy the executive floor and business center for a premium experience, plus robot service for a touch of innovation. Whether for family trips or business trips, the kid-friendly amenities and multi-functional halls have you covered. Delicious breakfast, friendly front desk, and free parking or valet service make your stay effortless. Spotless environment, top-notch facilities, and great value—book your stay now!

Executive FloorConference HallFamily-friendly HotelCity SelectionNon-smoking floorValet Parking
per night
From
USD**3
Blossom Tao Hotel (Hangzhou International Expo Center)

Blossom Tao Hotel (Hangzhou International Expo Center)

4.5 / 5Great833 Reviews
Entrance D, Building 3, No.800 Minhe Road, Qianjiang Century City
3.22KM from Citizen Square

This hotel is definitely a top choice for your stay! Located in the heart of Qianjiang Century City, just a few minutes' walk from the metro station, it offers unbeatable convenience. The design blends Chinese elegance with modern amenities, and some rooms even feature balconies with views of the city or river—perfect for relaxation. Kids will love the play area and special amenities just for them. Dining options are diverse, with both Chinese and Western cuisines, including a buffet! Whether for business trips or family vacations, this place ticks all the boxes with its excellent service, clean environment, and great value for money.

Executive FloorConference HallFamily-friendly HotelCafeCity SelectionValet Parking
per night
From
USD**0
Wu'an Hotel (Hangzhou East Railway Station Jiubao Subway Station)

Wu'an Hotel (Hangzhou East Railway Station Jiubao Subway Station)

4.5 / 5Great1002 Reviews
No.1155 Hanghai Road
8.2KM from Citizen Square

This hotel is super convenient with Jiubao Subway Station just a 3-minute walk away, and only 7 stops to the West Lake - super easy! The rooms are spacious and bright, with premium cotton bedding for a great night's sleep. With 600 dining seats and 300 parking spaces, the facilities are perfect for both business and leisure. Kids will love the play area, while adults can relax with foot baths and games. The attentive service and grand lobby ensure a perfect stay for everyone!

Conference HallFamily-friendly HotelMulti-function HallNon-smoking floorValet ParkingNear Subway
per night
From
USD**3
Hangzhou Xihu PRIUS Hotel

Hangzhou Xihu PRIUS Hotel

4.7 / 5Great4692 Reviews
138 Jiefang Road (parking at the space communication entrance)
4.05KM from Citizen Square

This is the perfect choice for both families and business travelers! With a prime location just 15 minutes’ walk from the subway, you can easily reach West Lake, Chenghuang Pavilion, and night markets within 10 minutes. Shopping malls like Hubin Yin Tai are also nearby. The hotel offers various room types, including family rooms, entertainment rooms, and business rooms, along with amenities like a laundry room and tea house. Enjoy robot service and 24-hour front desk for a hassle-free stay, plus free parking and airport transfers—talk about convenience! Rated 4.7, guests rave about the thoughtful service and great value. Don’t miss out!

Kid-Friendly HotelRobot ServiceMulti-function HallNear SchoolConference HallNear Subway
per night
From
USD**5
Qihu Light Luxury Hotel

Qihu Light Luxury Hotel

4.4 / 5Good1022 Reviews
No. 453 Zhongshan South Road
4.27KM from Citizen Square

This boutique hotel is a hidden gem in Hangzhou! Nestled at the entrance of Hefang Street food district, it's just a walk away from Southern Song Imperial Street and Hu Xueyan's Former Residence, with endless dining options nearby. Designed by top architects, the hotel exudes courtyard elegance with Kohler fixtures in every room. Enjoy free parking, 24-hour front desk, and family-friendly perks like kids' play area and tatami rooms. Perfect for capturing Instagrammable moments while experiencing Hangzhou's culture!

Executive FloorConference HallDryerFamily-friendly HotelCity SelectionNon-smoking floor
per night
From
USD**5
Vienna International Hotel (Hangzhou West Lake Fengshan Road)

Vienna International Hotel (Hangzhou West Lake Fengshan Road)

4.6 / 5Great1524 Reviews
No. 155 Fengshan Road
4.73KM from Citizen Square

Smart luxury by West Lake! This 2024 award-winning hotel near Fengshanmen Station offers robot butlers and rooms with air purification systems, premium bedding, and voice control. Enjoy Leifeng Pagoda views just 15 mins away, with Jiuyan Bridge's glittering skyline. Highlights: 24/7 front desk, EV charging stations, 150㎡ conference hall, and authentic Hangzhou cuisine on-site. The metro is 2 stops from the train station, while Shangcheng Lixing Mall's南宋 ruins are 5 mins walk. Surrounded by Ten Scenes of West Lake, even locals praise its unbeatable value.

Conference HallValet ParkingNon-smoking floorRobot ServicePhotogenic2024 Featured Hotels
per night
From
USD**0
Hao Li Hotel (Hangzhou Binjiang Longhu Tianjie Jianghan Road Subway Station)

Hao Li Hotel (Hangzhou Binjiang Longhu Tianjie Jianghan Road Subway Station)

4.7 / 5Great2352 Reviews
No.1120 Yueming Road
5.04KM from Citizen Square

This is the perfect choice for your Hangzhou trip! Centrally located in Binjiang District right next to Longhu Tianjie Shopping Mall, with easy access to dining and shopping. Just a short walk to the subway, and only 20 minutes' drive to West Lake and Songcheng. Rooms are well-equipped with smart toilets and dryers, ideal for both business trips and family vacations. The 24-hour front desk offers warm service, plus cool robot assistants. Enjoy cozy beds and loads of local snacks nearby - a true all-in-one experience for food, fun and convenience!

DryerChildren's Play AreaNon-smoking floorDry Cleaning ServiceIroning ServiceRobot Service
per night
From
USD**3
East Inn

East Inn

4.6 / 5Great1642 Reviews
No. 191 Fanjia Road
5.1KM from Citizen Square

Traveling or on a business trip to Hangzhou? This is definitely your top choice! The hotel is close to the subway and highway exits, offering super convenient transportation, plus free parking for self-driving guests. The Scandinavian-style rooms are stylish and cozy, featuring luxury aromatherapy toiletries for a restful sleep. Families with kids will love the play area and child-friendly meals, while couples can enjoy movies in the home theater. Nearby, you’ll find trendy seafood spots and Sichuan hotpot, plus easy access to West Lake and Lingyin Temple. With thoughtful service and great value, it’s waiting for you to explore!

Conference HallFamily-friendly HotelCafeBusiness TravelChildren's Play AreaHome Theater
per night
From
USD**3
Radisson Puman Hotel, Yu Street, Southern Song Dynasty, Hangzhou

Radisson Puman Hotel, Yu Street, Southern Song Dynasty, Hangzhou

4.7 / 5Great6012 Reviews
No. 106 Zhongshan Middle Road
4.18KM from Citizen Square

This hotel boasts an unbeatable location right by West Lake and Southern Song Imperial Street, surrounded by historic architecture and a food street perfect for snapping photos and indulging in local flavors. The rooms are modern with smart voice control, making your stay effortlessly convenient. Traveling with kids? No problem! There’s a children’s play area and family-friendly amenities to keep them entertained. The service is top-notch, with a 24-hour front desk and friendly staff. Plus, it’s close to the subway and major attractions like West Lake, and don’t miss the Gao Yin Street food scene just across the way!

Conference HallFamily-friendly HotelNon-smoking floorChildren's Play AreaPhotogenicNear Subway
per night
From
USD**1
CIGLE BY LANDISON (Hangzhou West Lake Cultural Square Subway Station Branch)

CIGLE BY LANDISON (Hangzhou West Lake Cultural Square Subway Station Branch)

4.6 / 5Great1159 Reviews
No.350 Wenhui Road
6.29KM from Citizen Square

Nestled in the heart of Hangzhou's Wulin business district, this hotel is just a short walk from West Lake Cultural Square subway station. The Grand Canal on the west side offers stunning night views. Half of the rooms boast canal views, and all are equipped with comfortable Sleep-Promise bedding for a restful night. Enjoy a lavish breakfast with over 40 options, curated by Landison chefs. The hotel features meeting rooms, a home theater, and laundry services, perfect for both business and leisure. Nearby attractions include Intime City Mall and science museums, making it a great base for exploration!

Conference HallDryerChildren's Play AreaValet ParkingHome TheaterNon-smoking floor
per night
From
USD**0
Memory Hotel

Memory Hotel

4.7 / 5Great196 Reviews
20F, Building 1, Qianjiang International Times Plaza, Shimin Street
1.05KM from Citizen Square

This hotel in the heart of Qianjiang CBD is perfect for both business trips and family vacations! Just steps away from Subway Line 4, it offers easy access to West Lake and Lingyin Temple. With executive floors, kid-friendly amenities, free parking, and a 24-hour front desk, the service is top-notch. Rooms are well-equipped with spacious work desks, private showers, and stunning riverside views. Whether for work or leisure, this high-value stay won’t disappoint!

Executive FloorFamily-friendly HotelDryerCafeCity SelectionValet Parking
per night
From
USD**9

Frequently Asked Questions

Everything you need to know about Citizen Square

Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.

Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.

Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.

Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.

Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.

Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.

For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.

Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.

During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.

The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.

To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.

Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.

Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.

The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.

HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.

Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.

Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.

Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.

Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.

The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.

Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.

Traveler Reviews

See what other travelers say about Citizen Square

HG*M‍3‍3‍4‍1‍7‍2‍*‍*‍*‍*
HG*M‍3‍3‍4‍1‍7‍2‍*‍*‍*‍*

The East Hotel

Staying at The East Hotel in Hangzhou was a fantastic experience overall. The location is very convenient—there are plenty of dining options right on the ground floor, and the subway station is just a short walk away, making it easy to explore the city. The suite was spacious, spotlessly clean, and beautifully designed with a unique theme that added character to the stay. The lobby itself is impressively large and stylish, with a modern aesthetic that sets the tone for the entire hotel. One standout feature is the self-service electric scooter rental kiosk at the entrance—perfect for travelers who want flexibility and freedom when getting around. I also want to give a special mention to Amy, who went above and beyond with her warm and attentive service—friendly, helpful, and always ready to assist. The value for money is excellent; you get a high-quality stay without breaking the bank. Definitely a place I’d recommend and return to.

HG*M‍5‍0‍6‍8‍8‍3‍*‍*‍*‍*
HG*M‍5‍0‍6‍8‍8‍3‍*‍*‍*‍*

UrCove by HYATT Hangzhou Riverside CBD

I booked this hotel as soon as I saw it was an UrCove by HYATT in Hangzhou’s Binjiang district—couldn’t resist! The front desk staff, Tao and Huan, were incredibly warm and welcoming, and even the housekeeping team went the extra mile with their friendly attitude. When I noticed a slight odor in my first room, they immediately accommodated me with a quick room change—no hassle at all. The new room was spotless, modern, and had an amazing mattress that’s perfect for deep sleep. As someone who often struggles with insomnia, I actually slept through the night without waking up—something I haven’t done in ages! The breakfast was outstanding too—especially the little wontons, which were fresh, flavorful, and absolutely worth trying. Overall, this stay was exceptional in every way: great location, top-notch service, clean rooms, and a real comfort vibe. Highly recommend—it’s definitely a place I’ll return to.

HG*Xingfukaishui💰
HG*Xingfukaishui💰

Zheda Yuanzheng Lanshe Hotel (Hangzhou Xihu Hefang Street)

Staying at Zheda Yuanzheng Lanshe Hotel was a fantastic experience. Located just steps away from Hefang Street and the historic Southern Song Imperial Street, it’s incredibly convenient for exploring Hangzhou’s cultural heart. The room was clean, comfortable, and well-maintained—simple but functional, fitting perfectly for a cozy, no-frills stay. The staff were warm and helpful throughout our visit. What stood out most was the unbeatable value for money in this area of West Lake. A minor note: the metal door in the bathroom has a strong chemical smell, and the handle design could be sharper—could use a bit of refinement to avoid accidental scratches. But honestly, these small issues don’t take away from the overall great impression. I’d definitely book here again when visiting Hangzhou.

HG*M‍2‍9‍8‍9‍0‍4‍*‍*‍*‍*
HG*M‍2‍9‍8‍9‍0‍4‍*‍*‍*‍*

Atour Hotel(Hangzhou Zhongshan North Road)

We stayed at this Atour Hotel near Hu Bin Yin Tai during a weekend trip to Hangzhou with my mom, and it was absolutely perfect. Just a 10-minute walk to West Lake’s lakeside shopping area and only 5 minutes to Kerry Center—everything was so convenient, especially for exploring the city on foot. The breakfast stand is truly next-level: their hand-pulled dumplings are cooked in a bone broth that’s slow-simmered for five hours—rich, savory, and so flavorful it’s almost addictive. Pair it with a bowl of authentic Hangzhou-style fish ball noodles topped with juicy sauce, and you’ve got a taste of real local flavor. I couldn’t leave the dining area even after being full! Our room (a Jimu Room) was incredible—the built-in drinking water dispenser was a game-changer, especially in winter when you just want a clean hot drink anytime. The smart toilet, motorized curtains, child-safe locks, and complimentary mini-bar made life super easy and cozy. And don’t get me started on the warm welcome drinks and pastries at the lobby—so thoughtful! With a breakfast hall, late-night porridge service, library, fitness center, and laundry room all available, there’s zero hassle when traveling. This place offers comfort, convenience, and charm—all at an unbeatable value.

HG*M‍3‍1‍5‍0‍1‍5‍*‍*‍*‍*
HG*M‍3‍1‍5‍0‍1‍5‍*‍*‍*‍*

Atour X Hotel Ding'an Road Yintai West Lake Hangzhou

Staying at Atour X Hotel Ding'an Road Yintai West Lake Hangzhou was an absolute delight! The room was immaculately clean and fresh, immediately making me feel at home. The front desk staff were incredibly friendly and attentive—always ready to help with anything I needed. Location-wise, it’s perfect: just a short walk to West Lake, Hefang Street, and all the local hotspots. What truly stood out? Returning late at night to find a warm bowl of congee and some light snacks waiting for me. In the middle of winter, that simple gesture brought such a cozy, heartwarming feeling. The hotel also has a full laundry service with both washing and drying machines—plus, they’ll even collect your clothes when you’re out, which is seriously thoughtful. The only tiny hiccup? The TV wouldn’t turn on, and the remote seemed unresponsive. But if you don’t rely on TV, it’s not a dealbreaker—just ask the front desk for help. Overall, this place offers incredible value, comfort, and genuine hospitality. I’d happily come back in a heartbeat.

HG*M‍3‍9‍9‍6‍4‍2‍*‍*‍*‍*
HG*M‍3‍9‍9‍6‍4‍2‍*‍*‍*‍*

Echarm Plus Hotel (Hangzhou Binjiang Olympic Expo City)

The entire stay was absolutely outstanding! From the moment we walked in, the spacious and inviting lobby created a warm, home-like atmosphere. The room was immaculate—clean, well-maintained, and comfortably furnished with everything we needed. The bed was incredibly cozy, making for a restful night’s sleep. What truly stood out was the front desk staff, Xiao Wang—so attentive, friendly, and genuinely helpful. Whether it was check-in or answering questions about local spots, every interaction felt personal and seamless. In all the hotels I’ve stayed at in Hangzhou, this one easily tops my list. Great value, excellent location just steps away from Binjiang Starlight Avenue pedestrian street, perfect for dining and exploring. Already bookmarked for my next visit—I’ll definitely be back!

HG*_‍W‍B‍6‍3‍2‍4‍9‍*‍*‍*‍*
HG*_‍W‍B‍6‍3‍2‍4‍9‍*‍*‍*‍*

Atour Hotel Jianguo North Road Wulin Square West Lake Hangzhou

This hotel completely exceeded my expectations. From the moment I walked in, the ambiance was inviting—the floor-to-ceiling windows offered stunning views of the West Lake area, and the thoughtful greenery throughout the space added a serene, natural touch without feeling overcrowded. The public areas are beautifully designed, making every corner Instagram-worthy. My room was immaculate, with high-quality bedding and pillows that offered both soft and firm options—perfect for a good night’s sleep. Combined with the gentle lighting and quiet atmosphere, it truly helped me unwind after a long journey. The staff went above and beyond: from the warm welcome tea to the late-night porridge delivery, their service was attentive yet unobtrusive. It felt less like staying at a hotel and more like being welcomed into a cozy home away from home. Location is excellent—just minutes from the city center via metro, and everything you need is within walking distance. If you're looking for a peaceful, stylish retreat with exceptional hospitality, this is definitely one of the best choices.

HG*M‍4‍7‍4‍9‍6‍*‍*‍*‍*
HG*M‍4‍7‍4‍9‍6‍*‍*‍*‍*

Hangzhou Cozytree Hotel

Booked during a special promotion through the platform—such a great deal! The room was spacious and well-equipped with a washing machine and refrigerator, making it super convenient for our stay. We especially loved the in-house movie room; after a long day of exploring, my family relaxed there enjoying some savory snacks, cold beer, and a movie—perfect way to unwind. Plus, the hotel’s location is unbeatable—just a short walk to both West Lake and the Grand Canal. Everything we needed was within easy reach, and the convenience made our trip even more enjoyable. Highly recommend this gem for travelers who value comfort, location, and a touch of local charm.

HG*M‍2‍5‍9‍5‍9‍1‍*‍*‍*‍*
HG*M‍2‍5‍9‍5‍9‍1‍*‍*‍*‍*

Hangzhou Lingjun Hotel Apartment (Qianjiang New Town Shop)

Staying at Hangzhou Lingjun Hotel Apartment (Qianjiang New Town Shop) was a delightful experience. The hotel is incredibly convenient—just a short walk from MixC LIFU, and easily accessible via subway to downtown. From the moment I arrived, the staff went above and beyond: a friendly attendant helped open the car door and carried my luggage, which made a great first impression. Even more impressive was when I accidentally left my ring behind in the room—I was worried, but the front desk team immediately located it and returned it to me without delay. Their attention to detail and genuine care truly stood out. Clean, well-maintained rooms, excellent service, and a perfect location make this hotel a top choice. I’ll definitely be back and highly recommend it to fellow travelers.

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

Zhijiang Hotel

This business trip to Zhijiang Hotel exceeded all my expectations! Located right in the heart of the corporate district, it's just a short walk from the metro station—perfect for quick and easy commutes. The room was spacious and immaculately clean, with a comfortable desk and chair that made working a breeze. High-speed Wi-Fi stayed stable throughout my stay, allowing seamless video calls and file transfers without any lag. The front desk staff were efficient and friendly, making check-in and check-out smooth and stress-free. They even offered helpful extras like printing and wake-up calls—small touches that made a big difference. The bedding was soft and cozy, and the soundproofing ensured a peaceful night’s sleep, even with city noise nearby. Overall, the value for money is outstanding. I’ll definitely choose this hotel again for any future business trips to Hangzhou.

HG*s‍s‍s‍s‍s‍0‍9‍1‍3
HG*s‍s‍s‍s‍s‍0‍9‍1‍3

Hangzhou Xihu PRIUS Hotel

This hotel truly exceeded my expectations! The facilities are brand new and the rooms are spacious and comfortable—perfect for a relaxing stay. Cleanliness is outstanding; every corner felt fresh and well-maintained. The staff, especially the young lady at reception, were incredibly friendly and welcoming—always smiling and ready to help. I checked out at 2 PM but was able to extend until 4 PM with no hassle, which was a huge plus. Breakfast was mostly excellent—the pastries were fresh, the eggs were cooked just right, and the fruit platter was generous. The congee was a bit thin, but everything else was top-notch. My favorite spot in the room? That desk and chair combo—I sat there for hours reading and working, and it’s already become a photo-worthy highlight. Plus, being so close to the hospital made everything stress-free during my visit. If you’re looking for comfort, convenience, and a great value, this is definitely the place to stay. I’ll be back next time I’m in Hangzhou!

HG*M‍2‍g‍6‍i‍b‍0‍4‍y‍*‍*‍*‍*
HG*M‍2‍g‍6‍i‍b‍0‍4‍y‍*‍*‍*‍*

Qihu Light Luxury Hotel

My stay at Qihu Light Luxury Hotel in Hangzhou was absolutely fantastic! The views from the room were breathtaking—serene lake scenery with lush greenery all around, perfect for unwinding. The staff went above and beyond to make me feel welcome; they even helped set up the screen mirroring without hesitation, which made my experience so much smoother. Security felt reliable, and the room had excellent sound insulation—no noise from neighboring units. I appreciate that there’s no elevator, as it adds a charming, unique character to the stay, like stepping into a quiet retreat rather than a typical hotel. It’s not just about comfort—it’s about atmosphere, attention to detail, and genuine hospitality. This place offers an authentic and memorable experience, and I’d definitely return. Highly recommended for anyone looking for a peaceful, stylish getaway in Hangzhou.

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