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Hotels with Pets Allowed Near Citizen Square

Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!

Home2 Suites by Hilton Hangzhou Qianjiang New Town

Home2 Suites by Hilton Hangzhou Qianjiang New Town

4.9 / 5Outstanding2822 Reviews
No. 37, Sanxin Road, Sijiqing Street, Shangcheng District, Hangzhou, Zhejiang Province
1.75KM from Citizen Square

Nestled in the heart of Qianjiang New Town CBD, this hotel offers breathtaking views of the Qiantang River. Just steps away from top shopping destinations like MixC and Intime Department Store, it’s a dream for urban explorers. Enjoy modern amenities, including a 24-hour snack shop, self-service beverage bar, and a playful kids’ zone. The friendly staff, spotless rooms, and convenient metro access make it a top pick. Plus, with a fitness center, laundry service, and pet-friendly policy, it’s perfect for business trips or family getaways!

Conference HallDryerFamily-friendly HotelCity SelectionSnack BarNon-smoking floor
per night
From
USD**7
Daya Hanma Garden Hotel

Daya Hanma Garden Hotel

4.7 / 5Great1069 Reviews
No. 99 Xiwen Street
8.77KM from Citizen Square

This hotel is a perfect urban getaway for both business and leisure travelers! Enjoy smart rooms with pre-adjusted temperature and robot delivery service for ultimate convenience. Don’t miss the starry sky rooms—just voice-activate the skylight and gaze at the stars from your bed ✨. The custom mattress and bedding ensure a restful sleep. Unwind at the fitness center, café, or bar after a busy day. Plus, it’s pet-friendly and close to the subway. Every detail is designed for your comfort!

Conference HallFamily-friendly HotelPicnic AreaNon-smoking floorSnack BarNear Subway
per night
From
USD**0
West Lake Fangting Garden Hotel (Hangzhou Wulin Square Shentangqiao Subway Station)

West Lake Fangting Garden Hotel (Hangzhou Wulin Square Shentangqiao Subway Station)

4.5 / 5Great1282 Reviews
No.12 Macheng Road
7.25KM from Citizen Square

This hotel is a hidden gem by West Lake! Steps from the subway, it's perfect for exploring scenic spots and shopping districts – even pet-friendly! Rooms blend minimalist luxury with Kingkoil mattresses, Italian furniture, and British herbal toiletries. The 2nd-floor terrace is ideal for sipping tea or admiring Jiuyanqiao night views, whether for business or leisure. With stellar pandemic precautions, warm service, and great value, it’s a stay you won’t forget!

Conference HallValet ParkingNon-smoking floorPhotogenicNear SubwayPets Allowed
per night
From
USD**9
Hangzhou Wuliu Mansion

Hangzhou Wuliu Mansion

4.8 / 5Outstanding1114 Reviews
No. 5, xihexia, Doufu first bridge
3.78KM from Citizen Square

This hotel is perfect for families! Located in the heart of Hangzhou, it's close to the subway and train station, making transportation a breeze. The garden and Jiuyan Bridge night view offer a serene escape, perfect for evening strolls with your loved ones. Amenities like dryers, laundry rooms, and pet-friendly policies make your stay comfortable and hassle-free. The butler service ensures a homely feel, ideal for both business trips and vacations. Nearby attractions like Hefang Street and Southern Song Imperial Street are just a stone's throw away!

Family-friendly HotelDryerBarNear SubwayPet FriendlyMahjong Room
per night
From
USD**2
Hangzhou Lantingxu Jiangbin Guesthouse

Hangzhou Lantingxu Jiangbin Guesthouse

4.6 / 5Great165 Reviews
西兴街道科技馆街972号悦晟国际金融大厦
3.44KM from Citizen Square

This is the perfect spot for your Hangzhou getaway! Pet-friendly rooms let you travel with furry friends, while home theater and board games entertain the whole family. The highlight? Breathtaking Jiuyan Bridge night views from your window! Superb metro access and ample parking make exploring effortless. Enjoy warm hospitality from the owner, top-notch amenities, and summer-exclusive deals. Don't miss this gem!

Dragon Boat Festival PreferredHome TheaterPhotogenicNear SubwayPets AllowedStunning Night View
per night
From
USD**9

Frequently Asked Questions

Everything you need to know about Citizen Square

Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.

Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.

Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.

Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.

Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.

Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.

For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.

Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.

During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.

The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.

To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.

Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.

Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.

The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.

HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.

Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.

Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.

Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.

Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.

The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.

Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.

Traveler Reviews

See what other travelers say about Citizen Square

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

Home2 Suites by Hilton Hangzhou Qianjiang New Town

Staying at Home2 Suites by Hilton Hangzhou Qianjiang New Town was an absolute pleasure. The room was spacious and very comfortable, with a fridge, microwave, dishes, and basic cooking essentials—perfect for self-catering, especially if you're staying longer or traveling with kids. Location-wise, it's incredibly convenient: just a 10-minute walk to the subway station, and major shopping spots like Grand Canal Shopping Center, MixC, and IFC are within easy reach. The staff were friendly, helpful, and genuinely warm—the kind of service that makes your stay feel personal and welcoming. I’ll definitely be back when I’m in Hangzhou again. Highly recommend!

HG*M‍6‍9‍1‍9‍0‍8‍*‍*‍*‍*
HG*M‍6‍9‍1‍9‍0‍8‍*‍*‍*‍*

Daya Hanma Garden Hotel

From the moment I stepped into the lobby, I was captivated by the artistic design—every corner felt like a photo shoot waiting to happen. My Instagram stories got flooded with comments asking where I was! The nighttime view from the room was absolutely breathtaking; just lying in bed gazing at the city lights made the whole experience feel magical. The heating system worked flawlessly—warmth kicked in quickly and stayed consistent without any noise or disruption. It was so peaceful and comforting, like being at home but better. I especially loved the complimentary coffee in the morning and the late-night snacks—both were delicious and added real value. As a frequent business traveler, cleanliness and comfort are non-negotiable for me, and this hotel exceeded every expectation. It’s not just a place to stay—it’s an experience worth repeating.

HG*M‍2‍4‍7‍2‍9‍8‍*‍*‍*‍*
HG*M‍2‍4‍7‍2‍9‍8‍*‍*‍*‍*

West Lake Fangting Garden Hotel (Hangzhou Wulin Square Shentangqiao Subway Station)

Stumbling upon this hidden gem in the heart of Hangzhou felt like discovering a secret well-kept by the city itself. Nestled just off the bustling streets, it’s not just a place to stay—it’s an invitation to experience authentic local life. From the moment you step in, there’s a genuine warmth and simplicity that stands out in today’s overly polished world. The ground floor opens directly into a lively neighborhood market—waking up to the chatter of vendors and the crisp scent of fresh produce feels like being part of daily life, not just a tourist passing through. As evening falls, street food stalls light up with steam and color, offering flavors that are both comforting and unforgettable. No towering skyscrapers here—just the quiet charm of old-town Hangzhou, where time moves at its own pace. The room blends traditional Southern Chinese aesthetics with modern comfort seamlessly—elegant yet practical, serene without feeling cold. And the staff? They’re like welcoming friends who remember your name and anticipate your needs before you ask. This stay wasn’t just about resting—it was about connecting. If you’re looking for something real, unscripted, and deeply rooted in culture, this is the perfect place. It’s rare to find a hotel that feels this personal, this honest. A flawless 10/10. I already miss it—and can’t wait to come back.

HG*M‍4‍2‍5‍2‍4‍*‍*‍*‍*
HG*M‍4‍2‍5‍2‍4‍*‍*‍*‍*

Hangzhou Wuliu Mansion

This trip to Hangzhou was mainly for a concert, and I couldn't have been more pleased with where we stayed. Wuliu Mansion is incredibly well-located—just a 200-meter walk from the subway station, and within easy reach of Hefang Street. The room was clean, thoughtfully designed, and had all the little touches that made our stay comfortable: hand sanitizer, foam soap, and excellent separation between wet and dry areas. These small details really showed how much care they put into guest experience. Everything was spot-on, from location to cleanliness to service. A perfect choice for anyone visiting Hangzhou, especially for events or exploring the city. Highly recommend!

HG*L‍v‍c‍h‍a‍j‍i‍e‍m‍o
HG*L‍v‍c‍h‍a‍j‍i‍e‍m‍o

Hangzhou Lantingxu Jiangbin Guesthouse

Staying at Hangzhou Lantingxu Jiangbin Guesthouse was an absolute delight. The staff went above and beyond—warm, friendly, and even upgraded me to a loft room without any extra charge. The view of the river from the window was breathtaking, especially in the morning when the sunlight danced across the water. There are multiple room types available, so you can choose one that fits your needs—whether you're traveling solo, with a partner, or as a small group. The location is perfect: just a 5-minute walk to the riverside promenade, where you can enjoy the breeze and take in the scenery. Nearby, there's a convenience store and a KFC right across the street—great for late-night snacks or quick breakfast. Everything you need is within easy reach, making it incredibly convenient for both short stays and longer visits. It’s rare to find such a well-located, thoughtfully designed guesthouse with such excellent service and value. I’ll definitely be back.

HG*B‍i‍h‍a‍i‍x‍i‍a‍o‍c‍a‍n‍g‍l‍i‍n‍g
HG*B‍i‍h‍a‍i‍x‍i‍a‍o‍c‍a‍n‍g‍l‍i‍n‍g

Elong Hotel Hangzhou WestLake

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

HG*M‍3‍0‍4‍0‍3‍6‍*‍*‍*‍*
HG*M‍3‍0‍4‍0‍3‍6‍*‍*‍*‍*

Grand New Century Hotel Canal Hangzhou

Tucked away in the heart of the city, this hotel is a true sanctuary. The location is perfect—just a short walk to all the must-see spots, so you can maximize your time exploring without wasting it on transit. The staff at the front desk greeted us with warm smiles that instantly melted away any travel fatigue. The room was immaculate—so clean it almost smelled like sunshine—and every detail felt thoughtfully designed. From the plush bed to the well-stocked amenities, everything was top-notch and truly comfortable. Strolling through the serene, beautifully landscaped surroundings made me feel like time had slowed down just for me. This stay wasn’t just good—it was unforgettable. A perfect 10/10, and I’ll be back without hesitation.

HG*d‍e‍s‍t‍i‍n‍y‍*‍*‍*‍*
HG*d‍e‍s‍t‍i‍n‍y‍*‍*‍*‍*

Zhiyi Shangpin Hotel (Hangzhou Qianjiang New City)

This hotel is absolutely fantastic! Located on the 26th floor of Qianjiang Times Plaza, it's incredibly convenient—just a short walk from the metro and downtown attractions. Upon check-in, the front desk staff was so welcoming they upgraded me to a Premium Deluxe King room at no extra cost—huge space, very comfortable, and the best part? It comes with a washer and dryer right in the room. Even better, the complimentary toiletries include laundry detergent—such a thoughtful touch! Breakfast is served at a restaurant in the underground food plaza, where you get vouchers to pick your own dishes. There’s a wide variety of options, and everything is delicious. You can enjoy a full meal for under $20—truly great value. I’ll definitely be back!

HG*M‍2‍9‍6‍0‍0‍4‍*‍*‍*‍*
HG*M‍2‍9‍6‍0‍0‍4‍*‍*‍*‍*

Grand Metropark Hotel

My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.

HG*M‍5‍2‍8‍3‍3‍0‍*‍*‍*‍*
HG*M‍5‍2‍8‍3‍3‍0‍*‍*‍*‍*

Zonhow Hotel

Located just steps from Qichun Square Metro Station on Line 2, this hotel offers unbeatable convenience for exploring downtown Hangzhou or running errands. The staff went above and beyond—when I called ahead to ask if they could hold a package for me, they happily agreed. My parcel was safely received, stored, and ready for pickup upon arrival. No stress, no hassle, just smooth travel. From the moment I stepped in, everything felt welcoming and efficient. Clean rooms, great location, and exceptional service make this a standout choice. If you're visiting Hangzhou, this is definitely a top pick.

HG*M‍3‍1‍5‍0‍1‍5‍*‍*‍*‍*
HG*M‍3‍1‍5‍0‍1‍5‍*‍*‍*‍*

Atour X Hotel Ding'an Road Yintai West Lake Hangzhou

Staying at Atour X Hotel Ding'an Road Yintai West Lake Hangzhou was an absolute delight! The room was immaculately clean and fresh, immediately making me feel at home. The front desk staff were incredibly friendly and attentive—always ready to help with anything I needed. Location-wise, it’s perfect: just a short walk to West Lake, Hefang Street, and all the local hotspots. What truly stood out? Returning late at night to find a warm bowl of congee and some light snacks waiting for me. In the middle of winter, that simple gesture brought such a cozy, heartwarming feeling. The hotel also has a full laundry service with both washing and drying machines—plus, they’ll even collect your clothes when you’re out, which is seriously thoughtful. The only tiny hiccup? The TV wouldn’t turn on, and the remote seemed unresponsive. But if you don’t rely on TV, it’s not a dealbreaker—just ask the front desk for help. Overall, this place offers incredible value, comfort, and genuine hospitality. I’d happily come back in a heartbeat.

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

Veegle By Landison Hotel Hangzhou Qianjiang New City

This was my first stay at this hotel, and I have to say, it exceeded all my expectations! Located just steps away from Qianjiang New City Metro Station, it’s incredibly convenient for both business and leisure travelers. I came here specifically for a work meeting, and the Wi-Fi performance was outstanding—fast, stable, and perfect for video calls without any lag. The front desk manager even personally walked me to my room to test the connection, which showed how genuinely attentive they are. They also mentioned an upcoming network upgrade, but even before that, the speed was already impressive. Bonus: my room was upgraded for free—a nice surprise! Staff were friendly, helpful, and proactive throughout my entire stay. One minor note: parking is limited and not included unless you're staying overnight. Since I didn’t stay the night, I didn’t pay, but friends who rented cars and stayed overnight had to cover the cost. Still, this doesn’t take away from the overall excellent experience. For great value, top-notch service, and reliable connectivity, I’d definitely recommend this hotel—and I’ll be back.