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Hotels with Tongcheng Selection Near Citizen Square
Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!
HangZhou West Lake Movietel
Step into this movie-themed hotel and be transported to another era. Nestled near West Lake, this Republic-era building features a sprawling courtyard with ancient trees, bridges, and a Baroque-style villa that’s simply breathtaking. The hotel seamlessly blends film culture into every detail, with 31 movie-viewing rooms equipped with professional projection for a cinematic experience. Don’t miss the Walk of Fame and art-lit lobby, perfect for Instagram moments! Ideal for couples, families, or business trips, the hotel offers kid-friendly amenities that’ll keep the little ones entertained. A truly unique stay!
Feng Qi Chao Ming·The Dragon
This hotel offers executive-level luxury! Nestled by the ancient moat of Hangzhou, it blends modern elegance with wellness, perfect for discerning travelers. Rooms feature floor-to-ceiling windows with views of the city’s past and present, plus premium bedding and designer toiletries for ultimate relaxation. The rooftop boasts a heated pool and gym, while kids love the play area—great for families. Its prime location near the subway makes exploring West Lake or reaching the airport a breeze. With attentive service, friendly staff, and even robot assistants, every detail is thoughtfully curated.
The East Hotel
This hotel is a delightful surprise! Located at the heart of Wulin & Hubin twin business districts, it offers easy access to West Lake and the Grand Canal. The smart cloud technology enhances your stay with convenience and comfort. Rooms feature Hangzhou silk and Egyptian cotton, along with a complimentary minibar and snacks for a cozy touch. The 16㎡ dry-wet separated bathroom with a rainforest shower is pure luxury! Kids will love the children's play area and family cinema. Enjoy a breakfast feast with freshly prepared European, Asian, and local Hangzhou delicacies—truly an unforgettable experience!
Hangzhou Zhongwei Goethe Hotel
Nestled in the bustling West Lake Avenue, this hotel offers breathtaking views of West Lake and Qiantang River, with ultra-convenient access to Metro Lines 1 & 5. Rooms on floors 19-32 feature panoramic lake views, paired with 24-hour butler service for a VIP touch. Dine at the 33rd-floor GH33 buffet restaurant while soaking in the city skyline—pure magic! With kids’ club, versatile meeting spaces, and proximity to landmarks, it’s ideal for both family stays and business trips. Don’t miss this gem!
Hangzhou Jiutai Hotel
This hotel is a hidden gem in Hangzhou! Located by the Qiantang River, you can enjoy stunning river views right from your window and take leisurely walks along the urban platform. It's just a 20-minute drive to attractions like West Lake and Six Harmonies Pagoda. Designed by British firm ATKINS, it seamlessly blends tradition with modernity, offering both grandeur and elegance. Rooms range from 60 to 315 sqm, perfect for unwinding with serene river views or witnessing the Qiantang River tidal bore. With multiple dining options, excellent service, and top-notch facilities, it's ideal for business trips, romantic getaways, and family vacations!
Grand Metropark Hotel
This hotel is perfect for both business trips and family vacations! Located by the West Lake, it offers unbeatable convenience with nearby metro access and shopping districts, plus valet parking and 24-hour front desk service. The design blends Eastern and Western styles, featuring an elegant lobby and cozy rooms with free WiFi. Enjoy diverse cuisines at its celebrity-chef restaurants, or unwind at the outdoor pool and spa. With G20 Summit hosting experience, it guarantees top-notch service for meetings or leisure stays!
Lakeview Hotel Hangzhou
This hotel boasts an unbeatable location just steps away from West Lake, with stunning night views! Perfect for both business and family trips, featuring a kids' playground and multilingual services to keep the little ones entertained. Choose from various rooms, including lake-view suites that offer a romantic panorama of the lake. Dine at the rooftop restaurant savoring authentic Hangzhou cuisine while enjoying the scenic lake view—truly poetic! With 24-hour front desk and free parking, convenience is guaranteed!
Zhejiang Great Hall of the people Hotel
This hotel boasts a prime location near West Lake and Baoshi Mountain, seamlessly connected to Wulin and Hubin business districts, with easy access to subway stations. The modern yet classic decor features a stunning light water curtain in the glass-walled lobby, offering breathtaking views through floor-to-ceiling windows. Room options range from standard to LOFT suites, and as a National Five-Diamond Restaurant, it excels in Hangzhou cuisine, perfect for business dinners or friend gatherings. Amenities include a kids' play area, fitness center, and multi-function halls, along with 24-hour front desk and free parking, ensuring a seamless stay!
Pagoda Hotel Hangzhou West Lake Wulin
Nestled in Hangzhou's bustling Wulin Square, this design hotel blends artistic aesthetics with urban convenience, just steps from the metro to West Lake. Its Me-time Space rooms bathe in natural light, while the Go-to Coffee serves 75 varieties of hearty breakfasts. Perfect for couples, families, or business trips, the multi-functional lounge offers co-working spaces and specialty Aussie-style coffee. With a gym, meeting rooms, and kid-friendly amenities, every detail caters to your ideal stay.
Haiwaihai Hotel
This hotel is the perfect blend of business and leisure! Enjoy executive floors and Crown Club VIP services with personalized attention, plus stunning city views and lake-view rooms. Facilities include a pool, sauna, and fitness center, along with versatile meeting rooms for any event. The location is super convenient, close to the subway and Jiuyan Bridge, with plenty of dining options nearby. The friendly front desk and delicious breakfast add to the experience. Whether for work or play, this is your ideal choice!
Elong Hotel Hangzhou WestLake
This hotel is a perfect urban oasis with direct metro access—minutes to West Lake and Grand Canal. Its award-winning design blends luxury with smart features like floor-to-ceiling windows and UV-sanitized amenities. Families love the playzone and kid-friendly services, while business travelers appreciate the executive floors and 24/7 laundry. Unique touches: robot butlers, bike rentals, and even fishing permits! With soundproof rooms and ergonomic beds, it’s your home away from home in Hangzhou.
North Star Hangzhou International Expo Center Hotel
This hotel is perfect for both business trips and family vacations! Located in the heart of Qiantang Century City, it offers stunning views of the Qiantang River and easy access to the subway. The hotel boasts executive floors, non-smoking rooms, and 24-hour front desk, along with thoughtful amenities like robot service and dry cleaning. Spacious rooms range from 42 to 180 square meters, all equipped with modern comforts. Chinese and Western restaurants serve global cuisines, while the lobby lounge features a classic ambiance and sky garden—perfect for relaxing. With its professional team and top-notch facilities, it’s ideal for both meetings and getaways.
Pagoda Hotel Hangzhou Binjiang
This design hotel is a hidden gem in Binjiang! Wake up to panoramic Qiantang River views through floor-to-ceiling windows, with luxurious imported bedding making you feel like sleeping on clouds. The art-filled lobby and smart rooms showcase chic aesthetics, while complimentary mini-bar and all-day dining add delightful touches. Perfectly located - just 3mins walk to metro, easily accessing West Lake and CBD. Its multi-functional spaces are a game-changer: from self-service laundry and fitness center to business facilities and kids' zone, catering to both business travelers and families. Don’t miss the free parking and 24/7 concierge for a hassle-free stay!
Vance Hotel (East Railway Station Airport Road Branch)
This hotel is the perfect blend of intelligence and luxury! Featuring fully smart rooms, every moment here is filled with technology and comfort. The hotel also boasts a huge international banquet hall, accommodating 2000 people for meetings or 100 tables for banquets, making it the top choice for business and weddings. The location is super convenient, close to the subway, just 1 minute to Hangzhou East Station and 25 minutes to the airport. With SPA massage, fitness center, bar and other diverse facilities, it's the ideal choice for both travel and business!
Zhongshan West Lake Hotel Hangzhou
Dreaming of West Lake views in the heart of the city? This is your perfect choice! Floor-to-ceiling windows offer panoramic views of the lake, while rooms blend Eastern and Western aesthetics with Dyson hairdryers, JBL speakers, and luxurious rainforest showers. The 17th-floor lakeside restaurant serves fusion cuisine with stunning vistas of lotus-filled waters—a feast for both eyes and palate! Steps from shopping hubs and Lingyin Temple, it’s ideal for romantic getaways, family trips, or business stays. Robotic services and a gym add modern convenience.
Hotel Indigo Hangzhou Uptown
Dragon Executive Apartments
This hotel is the perfect choice for your family trip during Dragon Boat Festival! Located in the heart of Qianjiang CBD, just steps away from MixC and Raffles City, making shopping and dining a breeze. Rooms offer city or river views, and some even feature spacious bathtubs for ultimate relaxation. Enjoy top-notch amenities like the indoor heated pool and fitness center, plus laundry and ironing services for your convenience. With a stellar 4.8 rating, guests rave about the delicious breakfast, attentive service, and prime location that puts everything within easy reach!
Mumian Hangzhou·The Unbound Collection By Hyatt
This hotel is your perfect choice by the Qiantang River! Located in Qiantang Century City, it’s seamlessly connected to the subway and MixC Shopping Mall, making travel a breeze. Designed by a renowned Australian team, it blends Hangzhou’s history with Jiangnan charm, offering 270-degree river views from rooms and event spaces—watch the tides by day and neon lights by night! With pool, fitness center, and family-friendly amenities, it’s ideal for both leisure and business. Enjoy robot service, 24-hour front desk, and stay 5 nights, get 1 free—book now!
Hangzhou Jiubao Passenger Transport Center puyan hotel
This hotel is a perfect choice for family trips! Featuring a kids' play area and children's amenities, your little ones will have a blast. Rooms are equipped with smart voice assistants and smart toilets, plus a 65-inch TV for ultimate comfort. The location is super convenient, close to the subway, making it easy to get around. There's also a fitness center and laundry room to meet all your needs. At night, you can enjoy the stunning view of Jiuyan Bridge, adding a touch of romance to your stay. Whether for family vacations or business trips, this is the place to be!
Zheda Yuanzheng Lanshe Hotel (Hangzhou Xihu Hefang Street)
This is truly a perfect blend of art and convenience! Located in the heart of Hangzhou, it's just a short walk to Hefang Street and other popular attractions, with direct metro access for ultimate ease. The Republic-era style design, paired with smart home features and 24-hour butler service, ensures a comfortable and seamless stay. Families will love the kids' play area and child-friendly amenities. Don’t miss the Jiuyanqiao night view—it's simply magical! With great value for money, it’s the ideal choice for your Hangzhou getaway!
Frequently Asked Questions
Everything you need to know about Citizen Square
Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.
Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.
Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.
Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.
Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.
Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.
For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.
Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.
During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.
The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.
To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.
Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.
Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.
The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.
HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.
Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.
Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.
Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.
Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.
The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.
Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.
Traveler Reviews
See what other travelers say about Citizen Square
HangZhou West Lake Movietel
I absolutely loved my stay at Hangzhou West Lake Movietel! From the moment I arrived, the service was outstanding—especially from Xiao Wang at reception, who was incredibly friendly and professional. He even upgraded me to a better room at no extra cost, which was such a pleasant surprise. The room itself was spotless, beautifully designed with a creative touch, and every amenity worked perfectly. I especially appreciated the comfortable bed and modern bathroom. The hotel is quiet and serene, tucked away in a peaceful area yet still close enough to explore the nearby attractions like West Lake via public transit. It’s an ideal choice for both business trips and leisure stays. I’ll definitely be returning and recommending it to friends and colleagues.
Feng Qi Chao Ming·The Dragon
Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.
The East Hotel
Staying at The East Hotel in Hangzhou was a fantastic experience overall. The location is very convenient—there are plenty of dining options right on the ground floor, and the subway station is just a short walk away, making it easy to explore the city. The suite was spacious, spotlessly clean, and beautifully designed with a unique theme that added character to the stay. The lobby itself is impressively large and stylish, with a modern aesthetic that sets the tone for the entire hotel. One standout feature is the self-service electric scooter rental kiosk at the entrance—perfect for travelers who want flexibility and freedom when getting around. I also want to give a special mention to Amy, who went above and beyond with her warm and attentive service—friendly, helpful, and always ready to assist. The value for money is excellent; you get a high-quality stay without breaking the bank. Definitely a place I’d recommend and return to.
Hangzhou Zhongwei Goethe Hotel
Staying at Hangzhou Zhongwei Goethe Hotel was an absolute highlight of my trip to Hangzhou. The location is unbeatable—just a short walk from Hangzhou Railway Station (Chengzhan), and within easy reach of popular spots like Wuli Xiang and Qinghe Fang. I loved how quiet and well-lit the room was, with a stunning view of West Lake from the window—perfect for morning coffee or evening relaxation. The air conditioning and heating worked flawlessly, making the room comfortable no matter the weather. Breakfast was a real treat—plenty of options, fresh ingredients, and delicious flavors that catered to both local tastes and international palates. The staff were incredibly friendly and attentive, always ready to help with recommendations or assistance. From check-in to checkout, every interaction felt genuine and warm. This hotel offers incredible value and a truly memorable stay—I’d definitely come back without hesitation.
Hangzhou Jiutai Hotel
I was on a business trip to Hangzhou and ended up booking this hotel on a whim—what a pleasant surprise! From the moment I arrived, everything felt exceptional. The breakfast buffet was incredibly generous with fresh, diverse options, including some local favorites that were absolutely delicious. Even better, they included two days of complimentary afternoon tea—a real bonus for a comfortable stay. My room had a private balcony facing the grand lotus pond, so waking up to serene views of the water and greenery was pure bliss. The interior design is unique and thoughtfully done, with a modern yet cozy vibe. Special thanks to Angel, the front desk staff, who went above and beyond with her warm, attentive service—always ready to help with anything. This place truly stands out in terms of value and hospitality. I’ll definitely be choosing this hotel again next time I visit Hangzhou, and I’d highly recommend it to anyone looking for a memorable stay.
Grand Metropark Hotel
My stay at Grand Metropark Hotel in Hangzhou exceeded all expectations! The concierge, Xiao Su, was incredibly attentive and proactive—she reached out before check-in with helpful tips and made sure everything ran smoothly during our visit. Any minor issues we had were addressed immediately and professionally, which truly made us feel valued. The hotel’s location is fantastic—just steps away from major attractions and local eateries, and public transport is super convenient. While some facilities show their age, the cleanliness and overall condition are excellent, and nothing detracted from the comfort of our stay. With such a great balance of value, service, and convenience, this hotel offers outstanding quality for the price. I’d definitely book here again on my next trip to Hangzhou.
Lakeview Hotel Hangzhou
We stayed at Lakeview Hotel Hangzhou during the New Year holiday with our family, and it was an absolutely wonderful experience. The hotel offers incredible value for money—so much more than we expected. Our hostess, Miss Yu Ying, went above and beyond with her warm and attentive service. We were greeted with fresh welcome fruits, complimentary toiletries for our child, and a little New Year gift—a sweet touch that made us feel truly special. The room was spotless, spacious, and featured a massive 2.4-meter bed—perfect for families with kids. Best of all, the location is unbeatable: right next to West Lake, with easy access to public transit and major attractions. Whether you're here for sightseeing or just relaxing, this hotel delivers on every level. Highly recommended—I’ll definitely be coming back.
Zhejiang Great Hall of the people Hotel
Staying at Zhejiang Great Hall of the People Hotel was an absolute delight. The room was incredibly comfortable and spotlessly clean, with thoughtful touches like handwritten notes left by staff during each housekeeping visit—small details that made a big difference. On our first evening, we were greeted with a warm welcome pack: fresh milk and a small snack delivered to the room, which added such a personal touch. Water bottles were refilled promptly and consistently, no need to worry about staying hydrated. Best of all, the hotel’s location is unbeatable—just a 10-minute walk to the West Lake boat dock, making exploring the scenic area super convenient. The service team truly goes above and beyond, showing genuine care and attention to detail throughout our stay. This place offers exceptional value and a memorable experience—highly recommend for anyone visiting Hangzhou.
Pagoda Hotel Hangzhou West Lake Wulin
This stay at Pagoda Hotel Hangzhou West Lake Wulin was truly exceptional—every detail felt thoughtfully crafted. The breakfast experience stood out the most: a diverse spread ranging from local flavors to international dishes, all prepared with care and flavor. Even during peak times, food was plentiful and replenished quickly—no need to worry about missing out on favorites. The staff truly went above and beyond; warm smiles, proactive assistance, and genuine hospitality made us feel welcome from the moment we arrived. It’s rare to find such attentive service that feels personal rather than scripted. We stayed in a twin room with two 1.5-meter beds, and the layout was smart and spacious—perfect for a family of four. The bedding was soft, the ambiance cozy, and the overall rest quality excellent. This wasn’t just a hotel stay—it was a memorable experience where comfort, attention to detail, and heartfelt service came together seamlessly. Highly recommend for anyone seeking a truly special stay in Hangzhou.
Haiwaihai Hotel
Staying at Haiwaihai Hotel in Hangzhou was an absolute delight. Located right in the heart of the city, it’s just a 3-minute walk to the metro station, making it super convenient for both business trips and leisure exploration. The area is bustling with shopping malls and authentic local eateries—perfect for grabbing a bite or doing some window shopping. The indoor pool is a real highlight: always kept at a perfect temperature with crystal-clear water, ideal for a refreshing swim anytime. The fitness center is well-equipped with modern machines, so working out feels comfortable and effective. Breakfast was fantastic—wide variety of options and the freshly brewed coffee was rich and aromatic. Every detail exceeded my expectations. This place truly delivers exceptional value and comfort. Highly recommend it to anyone visiting Hangzhou!
Elong Hotel Hangzhou WestLake
The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.
Pagoda Hotel Hangzhou Binjiang
Staying at Pagoda Hotel Hangzhou Binjiang was an absolute delight. The room was immaculate, with a subtle and soothing fragrance that instantly put me at ease. The minimalist design is both modern and calming, creating a perfect retreat after a busy day. Staff were professional and attentive throughout — check-in was smooth, housekeeping efficient, and special shoutouts to Xiao Shan and Xiao Yu for their warm, thoughtful service. As a returning guest from previous stays at other Jun Ting properties, I was pleasantly surprised by the complimentary room upgrade and a charming little Hangzhou fridge magnet as a keepsake — such a sweet touch! The attention to detail and genuine hospitality make this hotel stand out. Highly recommend for anyone visiting Hangzhou, and I’ll definitely be back.
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