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Hotels with May Day Selection Near Citizen Square

Hangzhou's Citizen Square is the vibrant heart of the city, where modern architecture meets lush greenery. Don't miss the stunning light shows at night! Perfect for morning jogs, kite flying, or Instagram-worthy shots, it's your gateway to explore nearby West Lake and Wulin商圈. A must-visit to feel the city's pulse!

Feng Qi Chao Ming·The Dragon

Feng Qi Chao Ming·The Dragon

4.8 / 5Outstanding4444 Reviews
No. 11 Fengqi Road
3.27KM from Citizen Square

This hotel offers executive-level luxury! Nestled by the ancient moat of Hangzhou, it blends modern elegance with wellness, perfect for discerning travelers. Rooms feature floor-to-ceiling windows with views of the city’s past and present, plus premium bedding and designer toiletries for ultimate relaxation. The rooftop boasts a heated pool and gym, while kids love the play area—great for families. Its prime location near the subway makes exploring West Lake or reaching the airport a breeze. With attentive service, friendly staff, and even robot assistants, every detail is thoughtfully curated.

Executive FloorConference HallFamily-friendly HotelNon-smoking floorChildren's Play AreaValet Parking
per night
From
USD**2
Lakeview Hotel Hangzhou

Lakeview Hotel Hangzhou

4.8 / 5Outstanding8316 Reviews
2 West Huancheng Road (Huancheng Xi Lu)
5.48KM from Citizen Square

This hotel boasts an unbeatable location just steps away from West Lake, with stunning night views! Perfect for both business and family trips, featuring a kids' playground and multilingual services to keep the little ones entertained. Choose from various rooms, including lake-view suites that offer a romantic panorama of the lake. Dine at the rooftop restaurant savoring authentic Hangzhou cuisine while enjoying the scenic lake view—truly poetic! With 24-hour front desk and free parking, convenience is guaranteed!

Conference HallFamily-friendly HotelChildren's Play AreaNon-smoking floorDry Cleaning ServicePhotogenic
per night
From
USD**4
Zhejiang Great Hall of the people Hotel

Zhejiang Great Hall of the people Hotel

4.8 / 5Outstanding1883 Reviews
No.630 Fengqi Road, South Gate of the Great Hall of the people
6.06KM from Citizen Square

This hotel boasts a prime location near West Lake and Baoshi Mountain, seamlessly connected to Wulin and Hubin business districts, with easy access to subway stations. The modern yet classic decor features a stunning light water curtain in the glass-walled lobby, offering breathtaking views through floor-to-ceiling windows. Room options range from standard to LOFT suites, and as a National Five-Diamond Restaurant, it excels in Hangzhou cuisine, perfect for business dinners or friend gatherings. Amenities include a kids' play area, fitness center, and multi-function halls, along with 24-hour front desk and free parking, ensuring a seamless stay!

Conference HallFamily-friendly HotelDryerChildren's Play AreaNon-smoking floorNear Subway
per night
From
USD**9
Elong Hotel Hangzhou WestLake

Elong Hotel Hangzhou WestLake

4.8 / 5Outstanding7994 Reviews
No.289 North Jianguo Road
3.91KM from Citizen Square

This hotel is a perfect urban oasis with direct metro access—minutes to West Lake and Grand Canal. Its award-winning design blends luxury with smart features like floor-to-ceiling windows and UV-sanitized amenities. Families love the playzone and kid-friendly services, while business travelers appreciate the executive floors and 24/7 laundry. Unique touches: robot butlers, bike rentals, and even fishing permits! With soundproof rooms and ergonomic beds, it’s your home away from home in Hangzhou.

Conference HallFamily-friendly HotelDryerChildren's Play AreaNon-smoking floorSnack Bar
per night
From
USD**2
North Star Hangzhou International Expo Center Hotel

North Star Hangzhou International Expo Center Hotel

4.8 / 5Outstanding2378 Reviews
No.353 Benjing Avenue (Check-in on 7F)
3.15KM from Citizen Square

This hotel is perfect for both business trips and family vacations! Located in the heart of Qiantang Century City, it offers stunning views of the Qiantang River and easy access to the subway. The hotel boasts executive floors, non-smoking rooms, and 24-hour front desk, along with thoughtful amenities like robot service and dry cleaning. Spacious rooms range from 42 to 180 square meters, all equipped with modern comforts. Chinese and Western restaurants serve global cuisines, while the lobby lounge features a classic ambiance and sky garden—perfect for relaxing. With its professional team and top-notch facilities, it’s ideal for both meetings and getaways.

Executive FloorConference HallFamily-friendly HotelCity SelectionBusiness TravelCafe
per night
From
USD**5
Zhongshan West Lake Hotel Hangzhou

Zhongshan West Lake Hotel Hangzhou

4.8 / 5Outstanding12238 Reviews
No.15 Pinghai Road
4.36KM from Citizen Square

Dreaming of West Lake views in the heart of the city? This is your perfect choice! Floor-to-ceiling windows offer panoramic views of the lake, while rooms blend Eastern and Western aesthetics with Dyson hairdryers, JBL speakers, and luxurious rainforest showers. The 17th-floor lakeside restaurant serves fusion cuisine with stunning vistas of lotus-filled waters—a feast for both eyes and palate! Steps from shopping hubs and Lingyin Temple, it’s ideal for romantic getaways, family trips, or business stays. Robotic services and a gym add modern convenience.

Conference HallExecutive FloorDryerFamily-friendly HotelCafeChildren's Play Area
per night
From
USD**1
Hotel Indigo Hangzhou Uptown

Hotel Indigo Hangzhou Uptown

4.8 / 5Outstanding4252 Reviews
NO. 8 NORTH SHUI CHENG ROAD, SHANG CHENG DISTRICT
7.61KM from Citizen Square
Conference HallPicnic AreaBarCafeSnack BarNon-smoking floor
per night
From
USD**6
Mumian Hangzhou·The Unbound Collection By Hyatt

Mumian Hangzhou·The Unbound Collection By Hyatt

4.8 / 5Outstanding1884 Reviews
Building2, The Century City, Yingfeng Street, Xiaoshan District, Hangzhou
3.33KM from Citizen Square

This hotel is your perfect choice by the Qiantang River! Located in Qiantang Century City, it’s seamlessly connected to the subway and MixC Shopping Mall, making travel a breeze. Designed by a renowned Australian team, it blends Hangzhou’s history with Jiangnan charm, offering 270-degree river views from rooms and event spaces—watch the tides by day and neon lights by night! With pool, fitness center, and family-friendly amenities, it’s ideal for both leisure and business. Enjoy robot service, 24-hour front desk, and stay 5 nights, get 1 free—book now!

Conference HallFamily-friendly HotelCafeNon-smoking floorDry Cleaning ServicePhotogenic
per night
From
USD**6
SSAW Boutique Hotel hangzhou East

SSAW Boutique Hotel hangzhou East

4.8 / 5Outstanding3647 Reviews
589 Xinfeng Road, Hangzhou, China
5.38KM from Citizen Square

This hotel is the perfect choice for business trips and family vacations! Just an 8-minute walk from Hangzhou East Station, it offers super convenient transportation with direct metro access. The hotel is filled with Southeast Asian charm, creating a relaxing atmosphere. Enjoy premium sleep with King Koil mattresses and a refreshing rain shower. Kids will love the play area, while adults can unwind at the fitness center or savor a welcome coffee. Whether for work or leisure, this urban oasis has everything you need!

Conference HallDryerFamily-friendly HotelCafeNon-smoking floorChildren's Play Area
per night
From
USD**1
Zhejiang  Hotel

Zhejiang Hotel

4.8 / 5Outstanding11718 Reviews
447 Yan'an Road (Yan'an Lu)
5.25KM from Citizen Square
Executive FloorConference HallDryerFamily-friendly HotelCity SelectionCafe
per night
From
USD**2
Friendship Hotel Hangzhou

Friendship Hotel Hangzhou

4.7 / 5Great7661 Reviews
No.53 Pinghai Road
4.67KM from Citizen Square

Looking for a hotel with prime location by West Lake? This is your top pick! Just a short walk to the lake, surrounded by shopping hotspots like Hubin Shopping Street. Enjoy stunning night views and panoramic lake-view rooms where you can wake up to breathtaking scenery. Indulge in diverse dining options, from a 360° revolving restaurant to high-end Japanese cuisine and authentic Hangzhou dishes. With attentive service and cozy comforts, it’s perfect for both business and leisure travelers!

Conference HallExecutive FloorBarCity SelectionCafeNon-smoking floor
per night
From
USD**9
Hangzhou Xingdu Hotel

Hangzhou Xingdu Hotel

4.9 / 5Outstanding10175 Reviews
No.448 Wenhui Road
6.86KM from Citizen Square

This luxury hotel is truly exceptional, with a prime location just a 5-minute walk from the Grand Canal and close to West Lake Cultural Plaza and Wulin Business District, making it perfect for both business and leisure. The hotel boasts executive floors with personalized butler service and complimentary coffee and afternoon tea—such a thoughtful touch! Rooms are elegantly decorated in a Chinese style with stunning city views. Dining options are plentiful, from international buffets to exquisite Chinese cuisine, and the tea lounge offers a taste of Song Dynasty culture. The meeting and banquet facilities are top-notch, ideal for corporate events and weddings. Plus, it’s super convenient with a subway station nearby, making travel a breeze!

Executive FloorConference HallFamily-friendly HotelCafeNon-smoking floorPhotogenic
per night
From
USD**8
Vanhe Hotel

Vanhe Hotel

4.8 / 5Outstanding5042 Reviews
No.399 Fuxing Road
7.07KM from Citizen Square

This designer hotel is a delightful surprise! Located on Fuxing Road in Hangzhou, backed by the Qiantang River, it's just a short walk to the subway and easy access to West Lake and Songcheng. The smart rooms are impressive, featuring Gujia luxury bedding and TOTO smart toilets, plus facial recognition check-in for a high-tech experience. Kids will love the play area and children's meals. At night, enjoy the Qiantang River night view from the terrace or dine at the all-day restaurant. Perfect for both business trips and family vacations!

Executive FloorConference HallDryerFamily-friendly HotelCity SelectionChildren's Play Area
per night
From
USD**1
Holiday Inn Express Hangzhou West Lake East

Holiday Inn Express Hangzhou West Lake East

4.7 / 5Great9506 Reviews
No.2 Xihu Avenue
3.09KM from Citizen Square

This hotel is simply amazing! Nestled in the heart of Hangzhou, just steps away from the subway station, making it super convenient to explore the city. All rooms are located above the 12th floor with floor-to-ceiling windows offering stunning views, and some even boast limited lake views! Perfect for both business trips and family vacations, with top-notch amenities including 24-hour laundry service and a fitness center. Kids will love the dedicated play area and special meals. Impeccable service and great value for money—highly recommended!

Conference HallExecutive FloorDryerFamily-friendly HotelBarCity Selection
per night
From
USD**2
Atour Hotel (Zhejiang University Huajiachi)

Atour Hotel (Zhejiang University Huajiachi)

4.8 / 5Outstanding1595 Reviews
No.218 Kaixuan Road
3KM from Citizen Square

Visiting Hangzhou? Don't miss this artsy hotel just 5 minutes walk from Zhejiang University Huajiachi Campus! With a reading and photography theme, the hotel offers a peaceful vibe and a bamboo-themed book lounge for relaxation. Rooms feature premium bedding and herbal toiletries for ultimate comfort. Enjoy amenities like a fitness center, laundry room, and 24-hour front desk, perfect for business or family trips. The delicious breakfast and excellent service make it a top choice!

Executive FloorConference HallFamily-friendly HotelChildren's Play AreaValet ParkingNon-smoking floor
per night
From
USD**4
Hangzhou Binjiang Maison New Century Hotel

Hangzhou Binjiang Maison New Century Hotel

4.7 / 5Great4841 Reviews
No.998 Binhe Road
5.21KM from Citizen Square

Located in the heart of Binjiang District, this hotel is close to the Binjiang Government and Hangzhou International Expo Center, offering a prime location. With executive floors and non-smoking rooms, it caters to both business and leisure travelers. Enjoy the convenience of 24-hour front desk and valet parking. Nearby amenities include Longfor Paradise Walk shopping mall, and the subway Line 1 is just 700 meters away. The hotel features a fitness center, multi-function hall, and laundry service, perfect for both work and relaxation. Delicious breakfast and attentive service make it a top recommendation!

Executive FloorConference HallDryerBusiness TravelNon-smoking floorValet Parking
per night
From
USD**0
Hampton by Hilton Hangzhou Qianjiang Century City International Expo Center

Hampton by Hilton Hangzhou Qianjiang Century City International Expo Center

4.8 / 5Outstanding7415 Reviews
4th Floor (H Floor) , Building B, Nord Fortune Center, No.159 Haoyue Road
4.19KM from Citizen Square

Nestled in the heart of Qianjiang Century City, this hotel boasts prime access to Olympic Sports Center and a mere 5-minute walk to Yingfeng Road Metro Station (Line 2), making city exploration effortless. Blending sleek design with practicality, it offers executive floors and family-friendly amenities, ideal for both business and leisure. Enjoy complimentary welcome drinks in the multifunctional lobby, host events in the 320㎡ versatile meeting space, or unwind with 24/7 fitness classes and yoga sessions. Quirky touches like robot service and Jiuyan Bridge night views add fun to your stay. Rated 4.8/5, its attentive staff, plush bedding, and thoughtful details truly embody the "Hamptonality" spirit.

Executive FloorConference HallDryerFamily-friendly HotelBarCafe
per night
From
USD**2
Dongpo Hotel

Dongpo Hotel

4.7 / 5Great4236 Reviews
No.52 Renhe Road
4.91KM from Citizen Square

This boutique hotel by West Lake is a perfect choice for your stay! Just a few minutes' walk to the Hubin Yin Taill IN77 shopping district, where you can enjoy shopping and dining. The hotel offers various lake-view rooms with stunning scenery right from your window. Facilities like 24-hour front desk, laundry service, and car rental make it ideal for both family trips and business travel. The attentive service and clean environment have earned high praise from guests. Plus, children's amenities are available, making it a great pick for families!

Conference HallDryerFamily-friendly HotelNon-smoking floorPhotogenicIroning Service
per night
From
USD**3
Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)

Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)

4.8 / 5Outstanding6400 Reviews
No.190 Zhongshan Middle Road
4.17KM from Citizen Square

This hotel is perfect for both business travelers and families! Located on the historic Southern Song Yujie Street, it offers a charming blend of culture and West Lake views. The facilities are top-notch, featuring executive floors, a fitness center, a tea room, and child-friendly amenities to keep the little ones entertained. Just a few minutes’ walk to the subway station, and one stop away from West Lake, getting around is a breeze. The 24-hour front desk, airport transfers, and laundry services add to the convenience. Rooms are clean and cozy, with comfortable bedding for a good night’s sleep. Plus, it’s a great spot for photos! Whether for work or leisure, you’ll feel right at home here.

Executive FloorConference HallDryerFamily-friendly HotelNon-smoking floorPhotogenic
per night
From
USD**3
Hangzhou Huachen Kenzo Hotel

Hangzhou Huachen Kenzo Hotel

4.7 / 5Great2242 Reviews
No.342 Xintang Road
3.35KM from Citizen Square

This hotel is the perfect choice for both business trips and family vacations! Located between Qianjiang New Town and East Railway Station, it offers easy access to metro and major attractions. The rooms are spacious and stylish, with Golden Key Service ensuring a seamless stay. Whether you're traveling with kids or for work, family-friendly amenities and meeting rooms have you covered. Enjoy a delicious breakfast, warm hospitality, and even stunning river views—all at a great value!

Executive FloorConference HallFamily-friendly HotelCity SelectionNon-smoking floorDry Cleaning Service
per night
From
USD**3

Frequently Asked Questions

Everything you need to know about Citizen Square

Hangzhou West Lake Guobin Hotel is a top choice, just 1.5 km from Civic Square, blending traditional Jiangnan garden aesthetics with modern luxury. Its unparalleled West Lake views from spacious rooms make it ideal for both business and leisure travelers. The hotel offers a free shuttle service to major attractions and features a tranquil tea lounge showcasing local culture.

Another excellent option is Hangzhou Tianyuan Grand Hotel, directly facing the main entrance of Civic Square. Its prime location allows guests to easily access public events, night light shows, and cultural festivals. The hotel’s sky garden bar provides panoramic views of the square and Qiantang River, perfect for experiencing Hangzhou’s vibrant urban nightlife.

Both hotels offer airport transfers, multilingual staff, and smart room systems. HopeGoo in advance is strongly recommended, especially during peak seasons, to secure preferred accommodations.

Civic Square is centrally located with exceptional transit access. The Metro Line 1 and Line 3 have a dedicated "Civic Square Station," connecting directly to major attractions like West Lake, Lingyin Temple, and Hefang Street, with trains every 5–8 minutes.

Multiple bus lines—including 27, 79, and 102—serve the area, linking to Hangzhou East Railway Station, Xiaoshan International Airport, and the West Lake Cultural District. A 20-minute walk or 15-minute metro ride reaches Hangzhou East Station.

Taxis are readily available, with average travel times under 10 minutes to West Lake. Most nearby hotels offer complimentary shuttles, and many provide wheelchair access and electric luggage carts.

For convenience, use the "Hangzhou Tong" card or mobile payments via Alipay/WeChat. Note: Parking at the square can be limited during holidays—public transit is highly recommended for efficiency and reduced congestion.

Civic Square is more than a landmark—it's a cultural hub offering immersive experiences. Every spring, the Hangzhou International Music Festival transforms the open-air stage into a spectacular event featuring international and local orchestras, combining live performances with dynamic light shows over West Lake.

During summer, the Night Market Festival brings over 100 food stalls offering authentic local delicacies like Longjing Prawns, Piān’rīan noodles, sugar paintings, and plum blossoms cakes—perfect for food lovers.

The central Civic Square Fountain performs timed light and water displays daily, making it a favorite spot for families. On weekends, the Community Art Market showcases handmade ceramics, embroidery, and photography by local artists, supporting intangible cultural heritage.

To the north, the Hangzhou City Museum Branch offers free admission, displaying exhibits on the city’s historical evolution, industrial growth, and modern development. Evenings along the promenade offer stunning views of the Qiantang River and skyline, capturing the essence of "timeless harmony" between past and present.

Yes, several hotels near Civic Square are designed with families in mind. Hangzhou West Lake Guobin Hotel features a children’s playroom, family-themed suites, and 24-hour infant care services, plus complimentary breakfast for kids. The hotel connects directly to the Civic Square Children’s Park via a safe green pathway, ideal for parents seeking outdoor time with young ones.

Hangzhou Tianyuan Grand Hotel offers a "Family Package" including a double room with an extra child bed, afternoon tea, and a welcome gift pack. All rooms come equipped with non-slip flooring, safety outlets, and quiet air conditioning for child comfort.

The surrounding area includes multiple family-friendly zones such as rock climbing walls, interactive water fountains, and educational corners. Hotels also assist with arranging kid-friendly activities like West Lake boat rides and Longjing tea-picking tours, ensuring memorable bonding experiences.

HopeGoo family rooms in advance is recommended, especially during peak seasons, due to high demand.

Hyatt Regency Hangzhou West Lake is a top choice, located just a 5-minute walk from Civic Square. Its modern design features floor-to-ceiling windows offering panoramic views of the Civic Square fountain area and distant West Lake skyline. The hotel provides 24-hour concierge service and complimentary shuttle buses to major attractions, ensuring seamless travel. During festivals, guests enjoy exclusive access to special events like light shows and cultural performances, immersing them in the city’s vibrant rhythm.

Civic Square offers numerous family-oriented activities: daily interactive children's musical shows at 10 a.m. in the central plaza, featuring local performing arts troupes; afternoon intangible cultural heritage workshops such as paper cutting and seal carving for parent-child participation. Nearby, Hangzhou Youth Palace hosts free guided tours blending history and technology exhibitions, making learning fun. Evening screenings of classic animated films under the open sky create a cozy, nostalgic atmosphere perfect for families.

Walking takes about 15 minutes from Civic Square to the Broken Bridge entrance of West Lake, passing through Hulong Pedestrian Street, lined with local snacks and creative shops. For faster access, take Hangzhou Metro Line 1 to "Longxiangqiao Station," just 3 stops away. Alternatively, rent an electric bike from the bike-sharing station outside the square—ride to West Lake in only 8 minutes, enjoying scenic routes along the way, ideal for eco-conscious travelers.

Recommended: Home Inn Business Hotel (Civic Square Branch), directly opposite the square with affordable rates and modern amenities. Rooms include air conditioning, smart TVs, and high-speed Wi-Fi, while some feature floor-to-ceiling windows overlooking the square’s evening lights. Free breakfast, luggage storage, and 24-hour self-service laundry are provided. Its prime location allows a 5-minute walk to the metro station, making it ideal for business travelers and backpackers.

The main highlight is the nightly fountain light show, running from 7:30 PM to 9:00 PM, combining laser effects, music, and dynamic water jets to narrate Hangzhou’s urban development story. Surrounding the square are night food stalls selling local delicacies like Ding Sheng Gao, Longjing tea drinks, and Song-style fish soup. Additionally, outdoor concerts by indie bands and folk singers are held regularly on the east side, creating a lively, festive atmosphere perfect for leisurely strolls and photography.

Absolutely. Civic Square itself is a prime photography destination. Shoot during golden hour using the reflective pool as a foreground to capture mirrored reflections of modern architecture and the distant Qiantang River Bridge. The glass dome of the Art Pavilion north of the square creates stunning light refraction effects in daylight, ideal for architectural and artistic shots. During weekend night light shows, use long-exposure techniques to capture flowing light trails, preserving the city’s dynamic energy in your images.

Traveler Reviews

See what other travelers say about Citizen Square

HG*匿‍名‍用‍戶
HG*匿‍名‍用‍戶

Feng Qi Chao Ming·The Dragon

Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.

HG*E‍2‍8‍1‍2‍*‍*‍*‍*
HG*E‍2‍8‍1‍2‍*‍*‍*‍*

Lakeview Hotel Hangzhou

We stayed at Lakeview Hotel Hangzhou during the New Year holiday with our family, and it was an absolutely wonderful experience. The hotel offers incredible value for money—so much more than we expected. Our hostess, Miss Yu Ying, went above and beyond with her warm and attentive service. We were greeted with fresh welcome fruits, complimentary toiletries for our child, and a little New Year gift—a sweet touch that made us feel truly special. The room was spotless, spacious, and featured a massive 2.4-meter bed—perfect for families with kids. Best of all, the location is unbeatable: right next to West Lake, with easy access to public transit and major attractions. Whether you're here for sightseeing or just relaxing, this hotel delivers on every level. Highly recommended—I’ll definitely be coming back.

HG*2‍0‍5‍7‍6‍8‍*‍*‍*‍*
HG*2‍0‍5‍7‍6‍8‍*‍*‍*‍*

Zhejiang Great Hall of the people Hotel

Staying at Zhejiang Great Hall of the People Hotel was an absolute delight. The room was incredibly comfortable and spotlessly clean, with thoughtful touches like handwritten notes left by staff during each housekeeping visit—small details that made a big difference. On our first evening, we were greeted with a warm welcome pack: fresh milk and a small snack delivered to the room, which added such a personal touch. Water bottles were refilled promptly and consistently, no need to worry about staying hydrated. Best of all, the hotel’s location is unbeatable—just a 10-minute walk to the West Lake boat dock, making exploring the scenic area super convenient. The service team truly goes above and beyond, showing genuine care and attention to detail throughout our stay. This place offers exceptional value and a memorable experience—highly recommend for anyone visiting Hangzhou.

HG*B‍i‍h‍a‍i‍x‍i‍a‍o‍c‍a‍n‍g‍l‍i‍n‍g
HG*B‍i‍h‍a‍i‍x‍i‍a‍o‍c‍a‍n‍g‍l‍i‍n‍g

Elong Hotel Hangzhou WestLake

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

HG*X‍i‍a‍o‍p‍a‍n‍g‍z‍i‍(‍q‍i‍a‍n‍x‍i‍a‍o‍q‍u‍a‍n‍)
HG*X‍i‍a‍o‍p‍a‍n‍g‍z‍i‍(‍q‍i‍a‍n‍x‍i‍a‍o‍q‍u‍a‍n‍)

Zhongshan West Lake Hotel Hangzhou

Staying at Zhongshan West Lake Hotel in Hangzhou was an absolute delight. The facilities are impressive—especially the bathtub in the room, which made for a perfect evening soak after a long day of exploring. The cleanliness is outstanding; from the moment you step into the lobby, everything feels fresh and well-maintained. It truly has that five-star ambiance, and considering the quality, it’s one of the best value options in its category. But what really stood out was the service—the security staff greeted me warmly right at the entrance, even helping with the door. The front desk team was patient, friendly, and attentive. Plus, the housekeeping staff went above and beyond, making sure every corner was spotless. This level of care throughout the stay made all the difference. I’ll definitely be returning.

HG*_‍W‍e‍C‍h‍a‍t‍4‍0‍0‍0‍5‍2‍*‍*‍*‍*
HG*_‍W‍e‍C‍h‍a‍t‍4‍0‍0‍0‍5‍2‍*‍*‍*‍*

Hotel Indigo Hangzhou Uptown

Staying at Hotel Indigo Hangzhou Uptown was an absolute delight! I highly recommend trying their 【Qianchao Steamed Cuisine · Ten Bowls】dinner for two—authentic Hangzhou flavors that truly showcase local cuisine. The dishes were beautifully presented, clearly crafted with care and attention to detail, just like what you'd expect from a luxury hotel. Our servers were incredibly attentive and friendly, making the whole experience feel personal and warm. The minibar was well-stocked with plenty of options: sparkling water, Cha Time tea drinks, and beer—perfect for a relaxed evening. We also received complimentary lounge drink vouchers from the group, which allowed us to enjoy a simple Americano or green tea in the lobby bar. Fresh welcome fruits upon arrival added a nice touch. The only minor downside was that the pool wasn’t open on Wednesday, but overall, the ambiance is modern, clean, and inviting. Located close to downtown, it’s super convenient for getting around—just a short ride to West Lake and the bustling Hulbin pedestrian street. Excellent service, great value, and a memorable stay. Definitely planning to return.

HG*M‍3‍5‍7‍7‍4‍2‍*‍*‍*‍*
HG*M‍3‍5‍7‍7‍4‍2‍*‍*‍*‍*

SSAW Boutique Hotel hangzhou East

Staying at this hotel was an absolute delight from start to finish. The staff were warm, professional, and always ready to help—whether it was luggage assistance or local recommendations, they made us feel welcome. The room itself was spacious, bright, and impeccably clean, with a super comfortable bed that made for a restful night’s sleep. I especially appreciated the thoughtful touches: high-quality linens, excellent air conditioning, and a bathroom that felt like a mini spa. Breakfast was a highlight—wide variety of options including fresh pastries, hot dishes, fruits, and beverages. Everything tasted great and was served in a relaxed, inviting setting. Location-wise, it's perfectly situated near Hangzhou East Railway Station, making travel seamless whether you're arriving or departing. Every detail reflects care and attention to quality. This isn’t just a place to stay—it’s a memorable experience. I’d absolutely book here again and highly recommend it to anyone visiting Hangzhou.

HG*C‍a‍n‍d‍y‍h‍o‍n‍g‍y‍a‍n
HG*C‍a‍n‍d‍y‍h‍o‍n‍g‍y‍a‍n

Zhejiang Hotel

The overall experience was excellent, especially the concierge and luggage service right at the entrance—very attentive and helpful. The location is super convenient, just a short subway ride away, making it easy to explore downtown Hangzhou. I stayed on the 7777th floor, and the room itself was top-notch. However, one minor downside: when I went up to check out the buffet area in advance, the front desk operator seemed unfriendly, and the staff member who greeted me had a clearly unenthusiastic expression—almost as if I’d interrupted something. It felt a bit awkward, like being brushed off, even though I was only there to preview the space. That said, since I already purchased a 5-visit pass that isn’t refundable, I had to accept it. Still, kudos to the customer service team—they were consistently thoughtful, responsive, and professional throughout my stay. With their support, it’s easy to overlook the small bump in the process. Overall, the hotel delivers great value, and I’d definitely consider returning.

HG*訪‍客
HG*訪‍客

Friendship Hotel Hangzhou

Staying at Friendship Hotel Hangzhou (West Lake Branch) was an absolute delight. The location is incredibly convenient—just a 5-minute walk from the West Lake Music Fountain, and only a 3-minute stroll from Exit D of Longxiangqiao Metro Station on Line 1. There’s also a direct bus to Lingyin Temple just steps away, making sightseeing effortless. I booked a lake-view room, and it’s absolutely worth it—every morning and evening, waking up to the serene view of West Lake instantly lifted my mood. We arrived around 8:30 AM, and the staff member at the entrance immediately spotted us, rushed over, and helped carry our luggage despite the small steps leading to the front desk. We were planning to just drop off our bags, but the front desk agent, YY, kindly checked availability and offered early check-in—perfect timing since it was our wedding anniversary. She even called the revolving restaurant to confirm a table for dinner that night, and we were lucky enough to get one! After checking in, we headed out to explore, then returned around 5 PM to find our room beautifully decorated—such a sweet surprise, clearly arranged by YY. The buffet dinner runs from 5:30 PM to 9:00 PM, and as a guest, we paid just 308 RMB instead of the regular 388—great value. The food was outstanding: unlimited Fo Tiao Qiang, and each guest received a generous large crab—huge and delicious. Breakfast was also served in the same rotating dining room, from 6:30 AM to 9:30 AM, where you can enjoy fresh dishes while watching the sunrise over the lake—truly unforgettable. When we asked about extending checkout to 1 PM, YY happily accommodated it. And when we left, she handed us complimentary bath products—a thoughtful touch that truly made the stay special. Every staff member we interacted with was warm, polite, and genuinely helpful. If I ever return to Hangzhou, this hotel will be my first choice. Highly recommended!

HG*陳‍錦‍添
HG*陳‍錦‍添

Hangzhou Xingdu Hotel

Staying at Hangzhou Xingdu Hotel was an absolute delight. This four-star property offers incredible convenience, just steps away from Shentangqiao Metro Station. Line 19 provides direct access to the airport, East Station, and West Station—perfect for seamless travel. Line 2 connects you straight to Liangzhu, making it easy to explore beyond the city center. A taxi to the West Lake area takes just over ten minutes. The staff are friendly and attentive, always ready to help. The room is spacious, clean, and well-designed—far exceeding expectations for the price. I’ve already extended my stay for two additional nights, and honestly, I’d book again in a heartbeat. Truly a gem in Hangzhou.

HG*M‍i‍n‍g‍z‍h‍u
HG*M‍i‍n‍g‍z‍h‍u

Vanhe Hotel

Staying at Vanhe Hotel in Hangzhou (West Lake Branch) was an excellent experience from start to finish. The hotel is immaculately clean, with a grand and welcoming lobby that sets the tone right away. I especially want to thank front desk staff Xiao Han—her attention to detail and genuine care made a big difference. When my departure was delayed due to unforeseen circumstances, she kindly arranged a late check-out without any hassle. The room is located on a busy street, but thanks to double-glazed windows, it remained quiet and peaceful throughout the night—perfect for a good night’s sleep. Conveniently located near West Lake, with easy access to public transit, this place offers great value and comfort. Highly recommend for travelers seeking a relaxing and well-managed stay.

HG*小‍太‍陽‍b‍e‍l‍l‍a
HG*小‍太‍陽‍b‍e‍l‍l‍a

Holiday Inn Express Hangzhou West Lake East

Staying at Holiday Inn Express Hangzhou West Lake East was an absolute delight from start to finish. From the moment we arrived, our room was upgraded—what a wonderful surprise! The spacious suite with floor-to-ceiling windows offered breathtaking views of sunrise every morning. Over five nights, we were treated to stunning sunrises and vibrant morning skies—warm sunlight streaming in made each day feel magical and uplifting. It truly added a special touch to our trip, especially since it coincided with my mom’s birthday. The staff went above and beyond; even though I only booked breakfast for two, they kindly waived it for my child throughout the stay. Plus, there was free popcorn available by the lobby—my nephew loved stopping by for a snack on his way around. Breakfast was served on the 26th floor, offering not just delicious and varied options daily but also panoramic city views. My mom especially enjoyed the rich, creamy congee—the kind that warms your heart. Location-wise, being right next to Chengzhan Station makes everything so convenient—trains, taxis, shopping, dining, and attractions like West Lake are all within easy reach. Nearby spots like Longxiang Bridge, Ding’an Road, and Fengqi Road make exploring the city effortless. There are also great local eateries right outside the hotel. Overall, this is one of those rare stays where service, comfort, and location all come together perfectly. Highly recommended! One small suggestion: the shower water temperature could be slightly warmer for maximum comfort.