Er Park

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Frequently Asked Questions

Everything you need to know about Er Park

Stay at Hangzhou West Lake Grand Hotel, offering panoramic views of the West Lake and surrounding classical gardens. Located just 1.5 km from Er Gōngyuán, this heritage-style resort blends traditional Chinese architecture with modern comfort. Many rooms feature private balconies overlooking the serene water surface, where you can enjoy sunrise reflections and evening lanterns.

Another top choice is Si Shui Lake Resort & Spa, a luxury retreat nestled within a tranquil courtyard garden. Its signature design incorporates open-air pavilions, bamboo screens, and koi ponds—perfect for capturing authentic Hangzhou ambiance in photos. Both hotels offer complimentary bicycles and personalized concierge services, making them ideal for travelers seeking both tranquility and cultural immersion.

Absolutely! Participate in a Longjing Tea Harvesting Experience at a local tea farm near Er Gōngyuán. Guided by seasoned farmers, you’ll hand-pick fresh spring tea leaves, learn traditional pan-frying techniques, and savor freshly brewed Mingqian Longjing—a rare, delicate green tea.

For an evening highlight, join the West Lake Night Cruise departing from Su Causeway Pier. Gliding through illuminated waters under soft lantern light, you’ll enjoy live guqin music and poetic recitations that evoke ancient verses. Afterward, stroll to Nanshan Road Food Street to taste local delicacies like Pian’er Chuan (spicy noodles) and Dingsheng Gao (sweet rice cake), blending culinary tradition with urban charm.

The most convenient way is to take Metro Line 1 or Bus 31, heading to either "Longxiang Bridge Station" or "Duanqiao Canxue Station," both within a 5-minute walk of major sites.

For a scenic alternative, rent a shared bicycle from nearby stations along Yanglei Dike or Su Causeway. Ride through lush willow-lined paths, passing lotus pools and historic pavilions—ideal for photography and slow travel.

Additionally, the city offers autonomous electric shuttle services during peak hours, connecting Er Gōngyuán to major landmarks like Leifeng Pagoda and Lingyin Temple. Use the "Hangzhou City Pass" app for real-time schedules, ticketing, and navigation, ensuring seamless exploration.

Visit Xīhú Shūwū · Chá Yǔ Coffee, a hidden gem tucked beside Er Gōngyuán. Its vintage bookshelves, floor-to-ceiling windows, and morning sunlight create a dreamy backdrop for artsy lifestyle photography.

Another must-visit is Yúnqī Xiǎoyuàn, a minimalist Japanese-inspired café with white-walled courtyards and flowing water features. Try their signature Plum Iced Brew or Osmanthus Latte, paired with handmade pastries. The space includes a mirror corridor and bamboo curtain installations—perfect for creating striking silhouette shots.

Both cafés offer free Wi-Fi, wireless charging, and a relaxed creative atmosphere, ideal for digital nomads and content creators.

Take a quiet stroll along the West Lake Long Dike and Hua Gang Guan Yu area, where softly lit pathways reflect on the still lake surface like a starry river. The illuminated Leifeng Pagoda stands majestically across the water, especially stunning when viewed from the Su Causeway viewpoint.

Head to Nanshan Road Night Market, a vibrant pedestrian street filled with independent boutiques, rooftop bars, and food stalls. Enjoy Dongpo Meat Skewers and Rice Wine Snacks while watching live acoustic sets or interactive light art installations.

Some sections even feature smart interactive ground lights—step on them and trigger colorful patterns—adding fun and whimsy to your evening journey. Wear comfortable shoes and bring a light jacket for a serene, culturally rich night experience.

Yes, several premium hotels offer complimentary shuttle services. For example, Hangzhou West Lake Grand Hotel and Si Shui Lake Resort provide scheduled pickups and drop-offs between Er Gōngyuán and major attractions like Su Causeway, Leifeng Pagoda, and Lingyin Temple—typically every 30–60 minutes.

The city also runs the West Lake Loop Pass, which grants free access to electric shuttles connecting Er Gōngyuán with key sites. These eco-friendly vehicles feature air conditioning and multilingual audio guides.

Reserve your ride at least 24 hours in advance via hotel concierge or the "Hangzhou City Pass" app. This ensures smooth, stress-free travel, especially during busy seasons.

Traveler Reviews

See what other travelers say about Er Park

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Elong Hotel Hangzhou WestLake

The hotel is incredibly convenient, just a short walk from the Wulin Square Metro Station—perfect for getting around Hangzhou. The staff were exceptional, especially An An at the front desk. She greeted me with a warm smile, offered to carry my luggage, and took the time to explain all the hotel’s amenities in detail. She even shared personal recommendations for nearby hidden gem eateries, which made our stay feel so much more authentic and enjoyable. The housekeeping team was also very friendly and attentive, keeping everything spotless. From check-in to checkout, the service was top-notch, making this a truly memorable stay. If you're looking for a comfortable, well-located hotel with genuine hospitality, this is definitely the place to book.

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HG*M‍2‍7‍2‍6‍3‍9‍*‍*‍*‍*

Hangzhou Shusheng Longjing Hotel

I always visit Lingyin Temple in Hangzhou around the end of the year, and I’ve been staying at Shusheng Longjing Hotel for years—it’s become my go-to choice. The location is perfect: just a 10-minute bike ride to West Lake and only 8–10 minutes to Lingyin Temple, making it super convenient for exploring the area on two wheels. The surrounding trails and quiet streets make cycling or walking the best way to get around. The staff went above and beyond—before check-in, they reached out to help with transport tips and followed up afterward to see how we were enjoying our stay. Having a 24/7 concierge was a huge plus. And the breakfast? Fantastic. Since the hotel runs its own Chinese restaurant, the food is fresh, flavorful, and authentic. It’s not just a place to sleep—it feels like a home base for a peaceful, well-organized trip. Highly recommend for anyone looking for comfort, convenience, and genuine hospitality.

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HG*M‍2‍6‍0‍3‍2‍4‍*‍*‍*‍*

HangZhou West Lake Movietel

I absolutely loved my stay at Hangzhou West Lake Movietel! From the moment I arrived, the service was outstanding—especially from Xiao Wang at reception, who was incredibly friendly and professional. He even upgraded me to a better room at no extra cost, which was such a pleasant surprise. The room itself was spotless, beautifully designed with a creative touch, and every amenity worked perfectly. I especially appreciated the comfortable bed and modern bathroom. The hotel is quiet and serene, tucked away in a peaceful area yet still close enough to explore the nearby attractions like West Lake via public transit. It’s an ideal choice for both business trips and leisure stays. I’ll definitely be returning and recommending it to friends and colleagues.

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SSAW Boutique Hotel Hangzhou Xixi Park

Staying at Hangzhou Xixi Park SAWA Boutique Hotel was an absolute delight. Located right on Xixi Road, the hotel is incredibly convenient—just an 8-minute drive from Lingyin Temple and Huanglong Commercial Area. The rooms are wonderfully quiet, with excellent soundproofing that makes it easy to relax and sleep peacefully. The bedding is incredibly comfortable, and the room layout feels thoughtful and spacious. I especially loved the large, bright bathroom with modern amenities and the beautiful wooden flooring that adds warmth and character to the space. Breakfast was a highlight—diverse and fresh, offering both Western and Chinese options, all prepared right in front of you. It’s rare to find such quality and variety in a boutique hotel. Highly recommended for travelers seeking comfort, location, and a touch of elegance.

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HG*匿‍名‍用‍戶

Hangzhou Hua Jia Shan Resort

We were incredibly lucky during the New Year holiday when the hotel upgraded our room at no extra cost—what a wonderful surprise! The accommodation was cozy and comfortable, even though the balcony felt a bit chilly. However, the view and overall atmosphere made it well worth it. The resort’s architecture is truly unique—each balcony feels like it’s nestled in a loft with a striking sloped design. Surrounded by serene mountain scenery, the property beautifully blends traditional elements: pavilions, bridges, and flowing waterways create a peaceful, almost dreamlike setting. We enjoyed both breakfast and dinner on-site, and every meal was satisfying and delicious. It’s rare to find such charm, tranquility, and excellent service all in one place. A perfect getaway that exceeded all expectations.

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HG*1‍3‍6‍7‍1‍9‍7‍*‍*‍*‍*

Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden

I’ve long admired Wangzhuang, the iconic lakeside retreat near West Lake in Hangzhou, and finally had the chance to stay here during a Black Friday deal that felt like a steal. The moment I stepped in, I could tell this was something special—excellent service, top-notch dining, and an atmosphere that truly feels luxurious. The property is vast, with beautifully maintained lawns and trees. Since we visited right at peak season for maple and ginkgo foliage, the grounds were gently dusted with golden leaves, creating a magical, almost cinematic setting. Paths are clean and well-kept, making it easy to wander around for hours just taking photos and soaking in the scenery. We booked the daily 10 AM 'Wangzhuang Cruise' tour, which circles West Lake in about an hour. The boat itself is spotless, with comfortable upholstered seats, air-conditioned enclosed cabins, and panoramic glass windows that offer stunning views of both sides of the lake. I especially loved standing at the back deck to capture sweeping shots of the water and gardens—absolutely breathtaking. The highlight of the stay was the complimentary photography package. While one of the staff members from Hainan came across as rather abrupt and inflexible, the photographer, Mr. Song, and the makeup artist were incredibly kind, professional, and attentive. Their work brought out the best in our photos, and the final results were truly memorable. Overall, despite a minor hiccup, the experience exceeded expectations—this place deserves every bit of its reputation.

HG*M‍5‍0‍8‍1‍5‍*‍*‍*‍*
HG*M‍5‍0‍8‍1‍5‍*‍*‍*‍*

Four Seasons Hotel Hangzhou at West Lake

Staying at Four Seasons Hotel Hangzhou at West Lake was an absolute delight. The location is perfect—just a short walk from the West Lake scenic area, making it super convenient for exploring the city’s highlights. While the property isn’t massive, its intimate size adds to the personalized experience. What truly stands out is the exceptional service—staff are attentive, friendly, and always ready to help with any request, no matter how small. The breakfast buffet may not have an overwhelming variety, but everything is fresh, delicious, and thoughtfully prepared. Dining at Jinsha Hall is a highlight—it's one of the top-tier restaurants in Hangzhou, offering both quality and elegance. Every detail reflects care and attention, making this stay unforgettable. I’d absolutely return without hesitation.

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Wyndham Grand Plaza Royale Hangzhou

I was a bit nervous before my trip after reading so many reviews, and originally planned to book two rooms—luckily, I only ended up securing one. Still, I decided to give it a try and called the reservations team. I was connected with Miss Shao Linyang, who was incredibly helpful. Even though we couldn’t secure an additional room, she followed up promptly and made sure every step was communicated clearly. To my surprise, she upgraded my room and even left fresh fruit upon arrival. When I mentioned I’d be traveling with a child, she proactively arranged kid-friendly amenities, and the room came equipped with a mini-bar—thoughtful touches that really stood out. As a long-standing five-star property, the service level is consistently excellent. The location is unbeatable—right next to Wulin Night Market, and just a 10-minute walk to West Lake. On days when traffic restrictions made taxis hard to find, walking became the easiest option. Breakfast was generous in both variety and quality. Overall, this stay exceeded my expectations. A special thank you to Miss Shao for her professionalism and warm hospitality—it truly made all the difference.

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West Lake State Guesthouse

Staying at West Lake State Guesthouse was an absolute delight. The facilities exceeded my expectations—spacious, elegant, and thoughtfully designed with attention to detail. The room was immaculately clean, and every corner felt fresh and well-maintained. What truly stood out was the location: just a short walk from West Lake, making it incredibly convenient for sightseeing. Getting to Feilai Feng was also quick and easy by car or public transport. The staff were warm, attentive, and genuinely helpful—always smiling, ready to assist, and going the extra mile to make your stay comfortable. Dining at Zhiwei Hall was another highlight. The food was excellent, with authentic flavors and beautiful presentation. While some dishes were on the pricier side, considering the quality, setting, and service, it felt justified. My family especially loved the taste of the signature dishes and kept raving about them afterward. Overall, this was a perfect blend of luxury, comfort, and hospitality. A top-tier experience with outstanding value. I’d definitely come back and recommend it to anyone visiting Hangzhou.

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HG*匿‍名‍用‍戶

Feng Qi Chao Ming·The Dragon

Staying at this hotel in the heart of Hangzhou was an absolute delight. Just a short walk from West Lake, it’s perfectly positioned for exploring the city without hassle. The room was spotlessly clean and very comfortable—bed was cozy, and I slept like a baby. Check-in was quick and friendly, with staff going the extra mile to explain all the room amenities. The 18th-floor pool and gym are fantastic—great views, well-maintained, and super convenient. Breakfast was outstanding: a wide variety of options, fresh ingredients, and attentive service. Every detail felt thoughtfully designed. This was one of the best stays I’ve had in China—excellent value, great location, and top-tier hospitality. I’d definitely come back if I ever visit Hangzhou again.

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HG*M‍3‍3‍4‍1‍7‍2‍*‍*‍*‍*

The East Hotel

Staying at The East Hotel in Hangzhou was a fantastic experience overall. The location is very convenient—there are plenty of dining options right on the ground floor, and the subway station is just a short walk away, making it easy to explore the city. The suite was spacious, spotlessly clean, and beautifully designed with a unique theme that added character to the stay. The lobby itself is impressively large and stylish, with a modern aesthetic that sets the tone for the entire hotel. One standout feature is the self-service electric scooter rental kiosk at the entrance—perfect for travelers who want flexibility and freedom when getting around. I also want to give a special mention to Amy, who went above and beyond with her warm and attentive service—friendly, helpful, and always ready to assist. The value for money is excellent; you get a high-quality stay without breaking the bank. Definitely a place I’d recommend and return to.

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The Nook Hotel Hangzhou - A design hotel, 20 mins to West Lake and Lingyin Temple

Staying at The Nook Hotel Hangzhou felt like stepping into a peaceful retreat with a minimalist, Muji-inspired vibe. The upgraded room was absolutely dreamy—my favorite part was soaking in the bathtub while gazing out at the serene mountain view through the floor-to-ceiling glass. Natural light floods in, and the open-air balcony with lush greenery outside made every moment feel calming and refreshing. Getting there was easy—just a short walk from the metro station, following clear signs up a few steps and along a tree-lined path flanked by towering gingko and sycamore trees. You’ll spot the hotel right at the corner of a quiet street. It’s just one stop from Tianmu Li, which is perfect for a full day of exploring: art exhibitions, shopping, great cafes, and Instagram-worthy architecture and nature shots. A few stops further, you can visit Zhejiang University, wetlands, or botanical gardens—all within easy reach. And if you want to head into downtown, it’s only six stops away. Super convenient! The staff were warm and attentive, and the breakfast spread was generous and delicious. Definitely worth waking up early for!