Tulum/Mayan Beach Top Hotel Picks
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| # | Hotel | Stars | Rating | Reviews | Distance |
|---|---|---|---|---|---|
| 1 | Dreams Tulum Resort & Spa | ★★★★★ | 3.7 | - | 8.52 km |
| 2 | CASONA TULUM | ★★★★★ | - | - | 3.45 km |
| 3 | Chiringuito Tulum | ★★★★ | 4.2 | - | 5.55 km |
| 4 | 6BR Luxury Penthouse: Rooftop Pool & Bathtub | ★★★★ | 4.4 | - | 2.33 km |
| 5 | Kuukum Tulum Hotel | ★★★★ | 4.5 | - | 2.32 km |
| 6 | Kore Tulum Retreat and Spa Resort - Adults Only | ★★★★ | 3.6 | 1 | 0.06 km |
| 7 | Urbano by Sundara | ★★★★ | 4.6 | - | 2.51 km |
| 8 | Naay Tulum Curamoria Collection | ★★★★ | 4 | - | 2.35 km |
| 9 | BT Live Tulum Located at the Party Zone | ★★★ | 4.5 | - | 4.45 km |
This is an all-inclusive paradise perfect for families! With a private beach and two outdoor pools, kids can enjoy the water park and playground, while adults relax at the spa or golf course. There are 9 restaurants and 7 bars to satisfy every craving. Rooms are spacious with private balconies for stargazing. Whether it’s snorkeling, diving, or beach volleyball, there’s plenty to keep you entertained!
This hotel is a perfect family getaway! Just steps away from Tulum Beach, it offers private balconies with ocean views. The outdoor pool and kids' playground will keep the little ones entertained for hours. Enjoy free continental breakfast and dine at the beachfront restaurant serving delicious Mediterranean cuisine. For adventure seekers, try snorkeling or surfing nearby. With 24-hour airport shuttle and wedding services, it's ideal for both family vacations and romantic celebrations. The spa services and barbecue facilities add extra luxury to your stay!
See what other travelers say about Mayan Beach
The resort overall was an excellent experience—beautiful setting, great location, and friendly staff. However, there were a few areas that could use improvement. Several restaurants only opened on a rotating basis, with just two available daily, so we couldn’t try all the dining options. That said, it’s disappointing for a property of this caliber. More concerning was the cleanliness issue near our room—guests from the adjacent unit kept ordering meals, and leftover food was left in the hallway for days. A fork remained on the stairs for four full days with no one picking it up. The poolside snack bar served burgers and light bites for one day but was completely closed for two others while we were at the pool. Instead of service, we found scattered food remnants where birds were feeding, and no staff appeared to clean up. Only late in the afternoon did someone show up to collect the trash—but they didn’t even wipe down the counters or clean the grills. These lapses are hard to overlook for a resort that markets itself as top-tier. Despite these shortcomings, the rest of the stay was fantastic. With tighter operational oversight, this place could easily be flawless.
Our stay exceeded all expectations! Special thanks to Matias, the front desk manager, for his warm hospitality and genuine kindness—truly made our visit memorable. The cabanas were comfortable and well-maintained, offering a perfect blend of privacy and comfort. The beach was nothing short of paradise—crystal-clear waters and soft white sand. We traveled as a family, and everyone had an amazing time. The food was exceptional—fresh, flavorful, and beautifully prepared. Whenever we had a question or needed assistance, help was always just a message away. The team went above and beyond to ensure everything ran smoothly. This is not just a great place to stay—it’s a destination worth returning to and recommending to others. Highly recommend for anyone looking for a relaxing, authentic getaway in Tulum.
Our four-night stay at Kuukum Tulum Hotel was absolutely delightful. The property’s design is stunning—modern yet deeply rooted in the jungle vibe, creating a serene and immersive atmosphere. The apartment was cozy and thoughtfully furnished, making it feel like a true retreat. The staff went above and beyond to make us feel welcome, always attentive without being intrusive. What stood out most was the peaceful, secluded setting surrounded by lush greenery—perfect for unwinding and reconnecting with nature. The jungle concept isn’t just a theme; it’s an experience that truly enhances every moment spent here. From the quiet mornings to the starlit evenings, everything felt intentional and calming. Highly recommend this hidden gem for anyone seeking a tranquil, authentic getaway in Tulum.
I’ve always worked my way up from 3-star stays to luxury hotels over the years, and this past weekend trip was no exception—especially since I was being mindful of post-Christmas spending. That’s why I decided to take a chance on Kore Tulum Retreat despite all the negative reviews online. Honestly, those one-star ratings feel completely unfair. The rooms were spacious, spotlessly clean, and incredibly comfortable. The location offered stunning sea views and a peaceful vibe—perfect for unwinding. I only had breakfast since I love exploring local spots, so I can’t speak much to the overall food quality. But the staff were excellent: as soon as I sat down, my coffee was poured. Once they noticed I tipped, I never had to wait in line for my omelets—haha! The real highlight was Victor, the front desk concierge. He looked like he stepped out of a Mexican soap opera and was consistently kind, helpful, and attentive. When I checked out with a late flight, he remembered I loved biking and let me keep my access bracelet until my shuttle arrived. That small gesture made a big difference. Yes, English-speaking staff were limited—something I experienced throughout Tulum—but it wasn’t unique to this property. If judged by strict AAA standards, this place might earn a 3–3.5 star rating, but most booking platforms would likely give it a solid 4. It’s not a Hyatt, but it delivers great value for what you get. Don’t let the one-star reviews scare you off—this is a genuinely nice stay if you’re looking for a calm, adults-only retreat with good service and a lovely ocean outlook.
The entire experience at Naay Tulum Curamoria Collection was absolutely outstanding. From the moment we arrived, the staff went above and beyond to make us feel welcome—attentive, friendly, and genuinely caring. The food was incredible, fresh, and beautifully presented, with a perfect blend of local flavors. The property itself is stunning, with elegant design and lush tropical surroundings that create such a peaceful atmosphere. Watching the sunset from the terrace was pure magic—unforgettable. Everything about this place feels intentional and special. It’s an ideal spot for family getaways or relaxing trips with friends. We couldn’t recommend it more highly. If you’re looking for authentic luxury and heartfelt hospitality in Tulum, this is the place.
I absolutely loved my stay at BT Live Tulum! The hotel is immaculate, beautifully designed, and surprisingly peaceful despite being right in the heart of the party zone—perfect for unwinding after a lively evening. The vibe is calm and serene, making it an ideal retreat. Paco, the manager, was outstanding—always helpful, friendly, and genuinely attentive. The food served was incredible—fresh, flavorful, and thoughtfully prepared. Every meal felt like a special experience. I’d give this place 10/10 without hesitation. I’m already planning my return visit and can’t wait to come back again.
I’ve been back from Tulum for almost a week now, and yet every time I pause between meetings, my mind drifts back to the unforgettable moments at Casa Malca. This was a spontaneous trip—no long planning, no detailed research. I’d browsed through luxury hotels, those with top-tier service, and highly rated properties, but none really spoke to me. Then I stumbled upon Casa Malca on Xiaohongshu—a few posts, but the photos immediately stood out. It wasn’t flashy or mainstream. Instead, it felt like a quiet museum by the sea: minimalist, artistic, deeply atmospheric. There was something about it that screamed ‘escape’—and I knew instantly, this was the one. I booked three nights on the spot. Driving two hours from Cancún, I arrived tired and still carrying the weight of city life. I walked into the property with my guard up, still in serious mode. But as I made my way toward the lobby, the vibe shifted—calm, mysterious, immersive. And then came Yair, the front desk staff, whose warm, genuine smile (and striking looks!) instantly melted my stress. He greeted me like an old friend. This trip was actually for my birthday—a solo celebration—and the hotel had arranged a room upgrade and thoughtful touches I hadn’t even expected. It felt less like a booking and more like being welcomed into a private sanctuary. The breakfast was unreal: a perfectly cooked egg white omelette bursting with fresh, vibrant vegetables, beautifully presented. Even though I don’t usually eat pastries, the staff brought over a slice of carrot cake—so moist and rich, I ended up loving it. The pool area is stunningly designed, intimate, and full of character. Casa Malca feels tailor-made for weddings or small gatherings—there’s a real sense of privacy and ownership. But what truly made the experience special was Yair. His kindness wasn’t performative—it was real, thoughtful, and full of heart. In an age where hotels are competing on design and amenities, it’s the human touch that lingers. That authentic warmth? That’s the secret ingredient. Casa Malca isn’t just a place to stay—it’s a moment of peace, beauty, and joy. I’ll carry this memory with me long after the sun has set on Tulum.
The Beach Tulum Hotel truly delivered on its promise—everything was impeccable. The room was fantastic, with an incredibly comfortable bed and breathtaking views that made every moment feel like a postcard. Unfortunately, we visited during the sargassum season, which caused the water to turn brownish-red and sometimes carried a faint odor from decomposing seaweed along the shore. That said, I can only imagine how stunning the view must be when the beach is clear. The hotel features two excellent restaurants, and the meals were delicious and well-prepared. Despite the seasonal drawback, the overall experience was outstanding. It’s a perfect spot for a relaxing getaway if you’re looking for beauty, comfort, and great food.
Staying at Xela Tulum felt like stepping into a dreamy, secluded paradise. Nestled right on the beach in Tulum, this boutique gem offers a perfect balance of tranquility and style. The architecture is stunning—minimalist yet deeply artistic, with every detail thoughtfully curated. Our room was spacious, beautifully designed, and opened directly to the sound of waves crashing gently outside. The staff went above and beyond with warm, genuine hospitality—always smiling, always helpful. Breakfast was delivered to our door each morning, a small but thoughtful touch that made the experience even more relaxing. It’s not just a hotel; it’s a vibe. If you’re looking for a peaceful escape with authentic design and a true connection to nature, this place delivers in every way. I’ll definitely be back.
Staying at Hotelito Azul in Tulum was an absolute highlight of my trip. The location is unbeatable—right on the beach with easy access to the sand and sea. My bungalow was spacious, beautifully designed, and offered a perfect balance of comfort and privacy. The staff were incredibly welcoming and always ready to help, whether it was recommending local spots or just offering a warm smile. There are several restaurants and a small supermarket nearby, so you don’t need to go far for food or essentials. It’s clear this place cares about guest experience—clean, well-maintained, and full of charm. I’d highly recommend it to anyone looking for a relaxed, authentic stay in Tulum.
Our stay at Tago Tulum by G Hotels was nothing short of magical. From the moment we arrived, the atmosphere felt like a true escape—serene, stylish, and deeply connected to the soul of Tulum. The rooms are even more beautiful in person: spacious, thoughtfully designed, and perfectly balanced between luxury and boho charm. Waking up to the sound of waves and the endless beachfront view made every morning feel special. What truly stood out was the personal touch from Victor, who went above and beyond to make our experience seamless and memorable. His genuine warmth and attention to detail made us feel welcomed like family. This isn’t just a hotel—it’s a sanctuary. If you're visiting Tulum, this is the kind of place that stays with you long after you leave. We’re already planning our return.
This place is absolutely breathtaking—the photos don’t even come close to capturing the calm and serenity I felt the moment I stepped in. The pool area is stunning, with a cozy poolside restaurant and spa just steps away. I did yoga one morning at sunrise in the yoga tower, and it was such a peaceful, rejuvenating experience. Every evening, I’d unwind in the outdoor tub—it was pure bliss. And the best part? There’s a private cenote tucked behind the property, only for guests, offering a truly magical escape. My only wish was that the restaurant stayed open for dinner on nights when I didn’t feel like leaving the property. But honestly, that’s just a tiny detail. This stay was unforgettable—highly recommend for anyone seeking peace, beauty, and a touch of paradise.
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